DocuSign Envelope ID: 4E26497E-EEC7-4520-AF4A-B291458D2CBC

FDE1F06B-4FCB-4350-9E0F-9D73016BFAA1

Service Order Form

CUSTOMER INFORMATION
Billing Contact information Shipping Contact Information
Contact Name: Joaquin Cadena Contact Name (Shipping): Joaquin Cadena
Organization: Desarrollos Especializados y Digitales Organization: Desarrollos Especializados y Digitales SA
SA de CV de CV
Email address: xiomara.arias@dexirem.com Email address: cuentasporpagar@desarrollosesp.com
Phone: Phone:
Bill-To Address: Desarrollos Especializados y Ship-To Address: Desarrollos Especializados y Digitales
Digitales SA de CV SA de CV
Av. Terranova, 329 N° 209B,Colonia Vista Av. Terranova N° 329, Int. 209-B,Colonia Vista Hermosa,
Hermosa,Monterrey , Nuevo León Código Monterrey, Nuevo Leon,
64620 64620
Mexico Mexico
cuentasporpagar@desarrollosesp.com
+52 81 2053 5056
Subscription Term Dec 19, 2022 Subscription Term Feb 06, 2024
Start Date: End Date:
Subscription Term: _14 Months Billing Frequency: Annual
PO required on No PO Number (If
Invoice: Applicable):
Payment Method: Wire Transfer Payment Terms: Net 30
Applicable Tax Mexico Sales Tax (RFC) Tax Registration ID: DED150610QH7
Registration:
Is Tax Exempt: No
 
Product Instance ID Product Instance Domain No. of Users
From: 2595939 betmexicomx.freshdesk.com -30
To: 2624880 betmexicohelpdesk.freshdesk.com +30
  
Annual
Net Price
Type Item Name List Price Net price/Unit Duration (months) Quantity
/Year
Product Freshdesk $ 59.00 $ 41.3 12 30 $
Omnichannel 14,868.00
- Pro Annual
USD
Add-on Unified Bot $ 0.00 $ 0.00 12 30 $ 0.00
Builder
$
Total Price
14,868.00
 

Freshworks Inc., 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403
DocuSign Envelope ID: 4E26497E-EEC7-4520-AF4A-B291458D2CBC
FDE1F06B-4FCB-4350-9E0F-9D73016BFAA1

Free Month
Net Price
Type Item Name List Price Net price/Unit Duration (months) Quantity
/Year
Product Freshdesk $ 59.00 $ 0.00 2 30 $ 0.00
Omnichannel
- Pro Annual
USD
Add-on Unified Bot $ 0.00 $ 0. 2 30 $ 0.00
Builder
Total Price $ 0.00

Total Net Price: $ 14,868.00

COMMERCIAL TERMS
● The Subscription Term will automatically renew for successive terms unless terminated in accordance
with the Terms of this Agreement.
● The partner confirms that the customer agrees that the instance “2595939” would be cancelled and any
prepaid, unused fees would be transferred as credits to the instance “2624880”

TERMS
● For any third-party offering or services purchased by a Customer (through the Freshworks Marketplace,
provided directly by such third-party, or otherwise facilitated by Freshworks), shall be governed by the
applicable customer agreement provided by such third-party and not the Agreement. Customer
acknowledges that Freshworks is not responsible for such third party offering or services and
Freshworks disclaims all liability resulting from the use of such third-party offering or services. For any
third-party offering or services the Customer will have to renew the subscription for such third-party
offering or services from the applicable service provider prior to the end of the billing end date.
● The continued activation of Customer’s Account is based on the successful payment of the Fees.
● This Service Order Form is governed by the Freshworks Terms of Service found at
https://www.freshworks.com/terms/, unless Customer has a written Freshworks master services
agreement executed between Customer and Freshworks Inc. for the Services purchased hereunder, in
which case such written Freshworks master services agreement will govern (in either case, the
"Agreement").
● The Freshworks Products listed above may have supplemental terms associated with their use which are
available at https://www.freshworks.com/terms/supplemental-terms/.
● By signing below, Customer represents that the signor is a duly authorized agent of Customer and hereby
waives all claims to the contrary.

Freshworks Inc. Customer

Name Brian Ernst Name JUAN MIGUEL MENA SALAZAR
Title Authorized Signatory Title LEGAL REPRESENTATIVE

Signature Signature

Freshworks Inc., 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403
DocuSign Envelope ID: 4E26497E-EEC7-4520-AF4A-B291458D2CBC
FDE1F06B-4FCB-4350-9E0F-9D73016BFAA1

Date Date 23/12/2022

December 28, 2022 | 7:20 PM MST

Freshworks Inc., 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403