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Journal of Advanced Nursing, 2000, 31(1), 235±241 Integrative literature reviews and meta-analyses

Power and empowerment in nursing:


three theoretical approaches
Liisa Kuokkanen MNSc RN
Doctoral Student, Department of Nursing, University of Turku and Lecturer,
Helsinki Polytechnic, Institute of Health Care and Social Services, Helsinki

and Helena Leino-Kilpi PhD RN


Associate Professor, Department of Nursing, University of Turku, Turku,
Finland

Accepted for publication 2 October 1999

KUOKKANEN L. & LEINO-KILPI H. (2000) Journal of Advanced Nursing 31(1),


235±241
Power and empowerment in nursing: three theoretical approaches
De®nitions and uses of the concept of empowerment are wide-ranging: the term
has been used to describe the essence of human existence and development, but
also aspects of organizational effectiveness and quality. The empowerment
ideology is rooted in social action where empowerment was associated with
community interests and with attempts to increase the power and in¯uence of
oppressed groups (such as workers, women and ethnic minorities). Later, there
was also growing recognition of the importance of the individual's character-
istics and actions. Based on a review of the literature, this paper explores the
uses of the empowerment concept as a framework for nurses' professional
growth and development. Given the complexity of the concept, it is vital to
understand the underlying philosophy before moving on to de®ne its substance.
The articles reviewed were classi®ed into three groups on the basis of their
theoretical orientation: critical social theory, organization theory and social
psychological theory. Empowerment seems likely to provide for an umbrella
concept of professional development in nursing.

Keywords: empowerment, power, critical social theory, organization theory,


social psychological theory, nursing

Skelton 1994, Rodwell 1996) and studies exploring the


INTRODUCTION
problems associated with empowerment and the concept
The concept of empowerment has been widely used but of power itself (Gilbert 1995, Fulton 1997). However, these
never adequately de®ned. Since the 1970s the ideology analyses have failed to provide a coherent view on the
has been adopted to promote the rights of ethnic and content of the concept.
sexual minorities, for training and education programmes This paper will analyse and de®ne empowerment in
as well as in organizational development programmes, order to establish its compatibility as a theoretical frame-
and by the feminist movement. Recently the concept has work for research into nurses' professional growth and
also appeared more frequently in the nursing literature. development. The analysis is based on literature searches
There have been some concept analyses (Gibson 1991, from two databases, viz. CINAHL and MEDLINE. The
former yielded 395 relevant papers from the period
Correspondence: Liisa Kuokkanen, Henkivartijantie 18L, between 1980 and 1998, the latter 518 papers from the
00620 Helsinki, Finland. same period. There is, however, some overlap between the

Ó 2000 Blackwell Science Ltd 235


L. Kuokkanen and H. Leino-Kilpi

two indices. The earliest papers, from the 1980s, consist of these de®nitions, the concept may be understood both in
no more than 25 articles, which deal with empowerment terms of qualities and as a process associated with the
primarily from the point of view of the development of the individual and the environment.
nursing profession. The number of articles on empower- Empowerment is an abstract concept that is
ment has sharply increased during the 1990s. Over half of fundamentally positive, referring to solutions rather than
the latter discuss empowerment in the context of the to problems. It is also a dynamic concept: power is taken
patient±nurse relationship (e.g. in the treatment of psychi- over and given away, power is shared. In the empowering
atric and HIV patients), preventive nursing and health process individuals, organizations and communities
education. The concern in this paper, however, is with the pursue maximal impact on their own life and eventual
articles dealing with organizational and professional choices (Kieffer 1984, Gibson 1991). Empowerment is
development. These represent about one-third of the associated with growth and development. The process of
papers produced by the literature search. A total of 46 individual empowerment requires critical introspection
articles were concerned speci®cally with questions of and changing patterns of activity accordingly. At the
professional growth and development in nursing. community level empowerment is understood in terms of
The articles were divided into three categories on the people uniting to achieve common goals (Rappaport 1984,
basis of their theoretical orientation and ®eld of application. Rodwell 1996). Empowerment has also been described in
The ®rst category leans heavily on critical social theory and terms of a negation, i.e. through its absence. Since human
emancipatory theory, e.g. feminism. Of the 46 articles in our decisions differ from person to person and are individual
review, 14 are included in this category. Here empower- within organizations, it is dif®cult to give a brief and
ment is associated with improving the living conditions of unambiguous de®nition of the concept.
oppressed groups such as racial minorities, women and
health care patients. The second category of empowerment
THE ESSENCE OF POWER
(18 articles) consists of organization theories, where
empowerment is associated with the delegation of power In order to understand properly the meaning of empow-
and the subject's opportunity to take action. The third erment we also need to look at the concept of power. In the
category is concerned with social psychological theory, nursing context, the word power usually has negative
based on the individual's development. This theory connotations: it is associated with hierarchical organiza-
suggests that empowerment originates within the tion and authoritative leadership, with one person
individual and is concerned with the individual's re¯ection restricting another's freedom of action. In critical social
within the environment. There are 14 articles in the third theory in particular, power is interpreted in terms of
category. Those based on critical social theory stand clearly coercion and domination. Power is extrapersonal, which
apart as an independent category. The philosophy of the means that an increase in power has to be compensated by
articles based on leadership and social psychological someone else surrendering part of their power. This
theories is partly the same. One possible reason why process of relinquishing power has also been called
articles in the second category outnumber those in the ®rst legitimation. According to this view legitimate power
lies in the current popularity of empowerment as a includes power associated with standing, action and
management tool in the business world. expertise. Power may also be connected with knowledge,
coercion, or it may be conditioned (Sheldon & Parker
1997).
EMPOWERMENT: DEFINING THE CONCEPT
Kanter (1979) states that, instead of coercion and
Empowerment is not a new word in the English language. domination, power could mean ef®cacy and goal-
According to the Oxford English Dictionary (Simpson & orientation. Organizations do not in themselves prohibit
Bradley 1989) the words empowering and impowering or provide power, but it is generated by each individual
were used as early as the 17th century in administrative through their own personal actions. Neither does power
letters. The Dictionary's de®nition of the verb empower is necessarily form part of a hierarchical system so that those
`to invest legally or formally with power or authority; at a higher level dispose of more power than those at lower
authorize, license'. Empowerment is de®ned as `the action levels. Even leaders may lack power. The key tools which
of empowering, the state of being empowered'. help to generate power are the creation of opportunities,
The Etymological Dictionary (Partridge 1966) leads us effective information and support at each level of the
back to the root of power. The Latin word potere means to organization. Robbins (1986) describes successful
be able and to have the ability to choose. Synonyms for leadership with similar qualities: strong con®dence,
empowerment listed in The Original Roget's Thesaurus unambiguous strategies and values, vigour, communica-
(Kirkpatrick 1992) include `make possible, commission, tive capacities and a uniting, committing power. Robbins'
permit, invest with power, authorize, allow, facilitate', concepts give the impression of almost ideal leadership
and for empowered `powerful, authoritative'. According to and collegiality.

236 Ó 2000 Blackwell Science Ltd, Journal of Advanced Nursing, 31(1), 235±241
Integrative literature reviews and meta-analyses Power and empowerment

A postmodern view on the concept of power is offered suggested for the education of nurses (Harden 1996).
by the French philosopher Michel Foucault (1978). Some writers have drawn attention to a transfer effect
Foucault suggests that the world is in itself complex, where an empowered nurse will also inspire increased
divergent and polymorphic. Power is omnipresent empowerment among patients (Chandler 1992). Most
because it originates from everywhere. It is dif®cult to articles deal with critical social theory and empowerment
personify power because it is involved in all human from a theoretical vantage-point (Parker & McFarlane
interaction. Power and knowledge are closely interwoven: 1991). On the empirical side mention should be made of
where there is power there is also knowledge, and power a recent qualitative study by Fulton (1997), who inter-
begets knowledge. Similarly, power increases through viewed a small group of experienced and newly graduated
knowledge. Man is at once both the object and the subject nurses in Great Britain from the point of view of critical
in relation to power. In Foucault's view power is not social theory. Data interpretation was based on the method
exclusively legalized power, decision-making, or tech- of content analysis and yielded four categories, whose
nique. common denominator was identi®ed by Fulton as
The essence of power cannot be grasped simply by freedom.
asking who has access to power or what are the implica- Critical social theory can be traced back to the Frankfurt
tions of power. The exposure of power must be prospected School in Germany in the 1920s. It was inspired by critical
at the individual level. People are the means and the Marxist philosophy and Hegelian dialectics, both of which
generators of the power exercised. It follows that a study of leaned heavily on contradiction, change and movement.
the essence of power must be based on a bottom-up rather The use of critical social theory for research purposes is
than top-down analysis. It is often presumed that power is based on the assumption that people are capable of self-
a logical, causal relationship; we keep talking about taking re¯ection and that all people have a basic need to act
over and retaining power. The real tenant of power has independently. In the context of nursing, the theory
taken up a position at the right junction of human emphasizes the concept of empowerment in different
relations. The exercise of power is not so much action, social situations, such as among nurses, between nurses
domination or control but the real exercise of power turns and patients and vis-aÁ-vis other health care professionals
out to consist of the manipulation of thoughts, attitudes (Habermas 1978, 1979, Heslop 1997).
and social relationships. The disposal of power also In social theory underprivileged groups are commonly
requires assuming some responsibility. Herein lies the described by the concept of oppressed groups. Oppression
reciprocal essence of power relationships because the is maintained by social institutions and other administra-
object also retains power towards its exerciser. It is tive units. Examined from this point of view, power and
dif®cult to describe power and its exercise simply in empowerment are social and political phenomena.
terms of a causal relation, ordinance or delegation. Rather, Oppressed groups include ethnic groups, homosexuals,
it consists of a multilayered network of social relations immigrants, women, nurses (as representatives of a
requiring consciousness of basic human desires and female-dominated group of employees) and patients.
attitudes (McNay 1994, Gilbert 1995). Empowerment, or rather the lack of it, is associated with
Power and the exercise of power merge within empow- the negative, patriarchal and authoritarian concept of
erment. This, however, does not imply that empowerment power. In this context power refers to status and to the
is merely an outcome of power and its exercise. possibility to control people, their actions and economic
Employees cannot be empowered simply by means of resources (Freire 1972, Ward & Mullender 1991).
delegation. They all have their own personal qualities The feminist movement has tended to associate empow-
which tend to drive them to seek knowledge and to act in erment primarily with the exercise of power. The devel-
an appropriate, meaningful way (McNay 1994). It is opment of nursing care and nurses' professional
important to note the reciprocal character of the power competencies are seen as an exercise in promoting the
relationship. position of women. This theory suggests that early head
nurses were feminists. Some writers point out that efforts
to strengthen the professional status of nurses may have
CRITICAL SOCIAL THEORY
adverse effects on the patient's position. This view refers
AND EMPOWERMENT
to the traditional relationship between the dominant
Critical social theory is often associated with improving expert and passive patient (Roberts 1983, Parker &
the living conditions of the underprivileged (Ward & McFarlane 1991, Porter 1994, Huntington et al. 1996,
Mullender 1991). Where the individual nurse's profes- Cheek & Porter 1997). However, critical theory insists that
sional growth and development is concerned, the perspec- patients also need to be empowered. A therapeutic nurse±
tive must be broadened to encompass the development of patient relationship is implied, based upon mutual
the whole profession and its relative position. For respect, trust and equality of worth. Patients must be
instance, an emancipatory starting-point has been active and equal participants in their own empowerment.

Ó 2000 Blackwell Science Ltd, Journal of Advanced Nursing, 31(1), 235±241 237
L. Kuokkanen and H. Leino-Kilpi

In other words, rather than empower patients, nurses action, that will generate positive results at both the
facilitate the empowerment of patients (Rafael 1996, individual and organizational level. Personal impacts
Anderson 1996). among staff members include increased job satisfaction,
Roberts (1983) describes nurses as an oppressed group high motivation, autonomy and organizational commit-
because they have assimilated their values from nursing ment. The basic idea of Kanter's model lies in the power
and because they have adapted their behaviour accord- and the opportunity structures created by the organization
ingly. The views of the nursing profession as an oppressed and not so much in the individual's qualities and re¯ec-
group are largely shaped and in¯uenced by myths and tion within the environment. The model has been tested
beliefs (Harden 1996, Clifford 1992). Most typically, the in numerous studies observing nurses' empowerment and
main obstacles to nurses' independence in hospitals are contributing factors. Chandler (1991) conducted a survey
represented by head nurses and doctors as well as their in north-east Utah with a sample (n ˆ 246) of nurse
patriarchal and autoritarian leadership styles. administrators, nurse managers and staff nurses from
Critical social theory has also been used in nursing two hospitals. Staff nurses identi®ed support, opportunity
studies to describe the power assumed by nurses, their and information as important environmental factors
self-development and education. In many cases it has also affecting work effectiveness. The study by Sabiston &
served as the frame of reference for studies into patients' Laschinger (1995) included the responses of 103 nurses to
empowerment (Doering 1992, Rafael 1996). Hewison a questionnaire. Similar questionnaires concluded that
(1995) observed 175 nurse±patient interactions. The management can in many ways promote nurses' profes-
crucial issue in the research was how nurses exert power sional progress and independence.
through language. It was suggested that the power dimen- There are also many other researchers (Vogt & Murrell
sion inherent in the relationship constitutes a barrier to 1990, Clutterbuck 1994) who have described the empow-
open and meaningful communication between nurses and erment inherent in organizations in terms of encouraging
patients. individuals to assume responsibility and to act in line
with the organization's goals. This can be attained by new
management strategies in which staff retain control over
ORGANIZATIONAL AND MANAGEMENT
their work, responsibility is delegated in the hierarchy and
THEORIES
resources are made readily available. A common feature of
Organization and management theories have made more empowerment, as inspired by organization theories, is the
and more use of the concept of empowerment during the transformation of leadership with a view to more effective
past decade. The number of studies concerned with the operations.
development of the nursing organization has also Studies into nursing environments have found a positive
increased. Most of the research has been published in correlation between organization culture and management
North America (Chandler 1991, Laschinger 1996). The strategy, on the one hand, and empowerment on the other
results indicate that the factors involved in empowerment (Klakovich 1996, Morrison et al. 1997). Many studies have
show a positive correlation with staff well-being and also shown that ¯exible organization structures, which
commitment to their work. make possible the delegation of power, correlate with nurse
In most cases empowerment in the organizational envi- perceptions of increasing autonomy, job satisfaction,
ronment is described as a process. The crucial difference commitment and self ef®cacy (Wilson & Laschinger 1994,
in comparison with social and emancipatory theories is Laschinger & Havens 1997, Laschinger et al. 1997).
that organization theories do not account for oppressed
groups. Power is most frequently associated with standing
SOCIAL PSYCHOLOGICAL THEORIES
and it is distributed within the organizational hierarchy
from the top down. Empowerment in organizations leads The social psychological theory of development describes
to increased productivity and effectiveness. The means empowerment from the point of view of the individual.
applied include the reorganization of work and the The earliest studies from the 1980s focus on the content of
development of human resources management. the concept (Hess 1984, Rappaport 1984). More recently,
Kanter's (1977, 1979) theory of power and its structure Conger & Kanungo (1988) and Thomas & Velthouse (1990)
in organizations provides one fundamental model of job- worked on developing the theoretical background of
related empowerment. The theory was formulated on the empowerment. Empowerment is seen as a process of
basis of qualitative research where the community in the personal growth and development in which key factors are
workplace was approached from the point of view of the individuals' characteristics such as beliefs, views,
power. Kanter states that power can be derived from both values, perceptions, and relationships with the environ-
the formal and informal systems of the organization. ment. Environmental variables at the individual level
Power is described as the ability to get things done. The include race, sex, leisure interests, roles and standing.
basic element of empowerment is the opportunity to take People do not usually pay very much attention to, or take

238 Ó 2000 Blackwell Science Ltd, Journal of Advanced Nursing, 31(1), 235±241
Integrative literature reviews and meta-analyses Power and empowerment

the trouble to gather, information that is not directly The social psychological theory which underlines the
relevant to them. Re¯ection is nevertheless a precondition importance of the individual development has been
for increased knowledge and personal development employed in nursing studies concerned with patients,
(Bandura 1977, 1978). for instance in the context of health education and the
Kieffer (1984) and Rappaport (1984) were among the nurse±patient relationship (Tones 1994). This is also true
®rst to describe empowerment as a development process. for research concerned with the professional development
Kieffer identi®ed three dimensions which enhance the of nurses and staff management. Backer et al. (1994)
empowerment experience: a positive self-identity, exten- interviewed nurses in New York about their experiences
sive apprehension and re¯ection of one's environment, of empowerment in nursing. Empowerment, for them,
and the capability of social intercourse. An empowered meant independence, responsibility and autonomy in
person does not pretend to have acquired more power but decision-making. The nurses felt that support and
feels empowered. Power is both surrendered and feedback contributed to empowerment, whereas the
conquered. The process is dynamic and synergetic and bureaucratic organization, control and task-orientated
contains both positive and negative elements. It may also nursing were inclined to prohibit it. An empowered nurse
prove very painful (Hess 1984 pp. 227±237). In Rappaport's is able to develop nursing care which increases
(1984) view empowerment is a process, a `mechanism by self-con®dence and allows for more freedom of action.
which people, organizations, and communities gain Spreitzer (1996) has tested Conger & Kanungo's (1988)
mastery over their own lives'. and Thomas & Velthouse's (1990) model of empowerment.
Conger & Kanungo (1988) developed the concept of The sample consisted of 399 middle managers
empowerment further from the perspective of motivation representing 50 organizations. Six hypotheses were tested
theory. Leadership theories, they argue, interpret empow- quantitatively. Education, support and information corre-
erment too narrowly as being concerned solely with the lated positively with empowerment. When the employee
distribution and delegation of power. These de®nitions is well informed of the organization's goals, there will be a
have a limited scope, they are ambiguous and partly even more profound sense of identi®cation with it, higher
misunderstood. The idea of instrumental exercise of motivation and greater effectiveness. Uncertainty about
power, the sharing of power leading automatically to expectations and contradictory roles correlate negatively
empowerment, has given rise to certain criticism (Thomas with empowerment.
& Velthouse 1990). Similar criticisms have been voiced
against the philosophy of emancipatory empowerment
CONCLUSIONS
(Page 1992, Skelton 1994). Power is not a tool of control or
subjection but is generated through the individuals's It is clear from the growing number of papers dealing with
behaviour, actions and the relationship to another person. empowerment that the concept has been more and more
At the individual level the elements of power consist of widely adopted in nursing research. Empowerment is a
the individual's standing, expertise and possibilities to act useful umbrella concept to describe the elements of profes-
and to acquire information (Foucault 1978, McNay 1994). sional growth and development in the nursing profession.
An empowered person feels capable of doing things well, In some studies, however, de®nitions of empowerment
even perfectly. have been so broad and sweeping that it has become almost
In an attempt to further clarify the learning-orientated, synonymous with the concept of nursing care. This is
developmental concept of empowerment, in which the bound to undermine the value and utility of the concept. It
accent is on motivation and commitment, Thomas & is crucially important that the concept is properly de®ned.
Velthouse (1990) argue that power can also generate The classi®cation proposed above between critical social
energy. In this case empowerment refers to enhancing theory, organization theory and social psychological theory
power or total energy. By the same token, motivation and may be helpful when the concept is used as a frame of
risk-taking are also interwoven in empowerment. Motiva- reference for research and development projects.
tion is linked to both the objective of action and the action Critical social theory starts out from the premise that
itself. The core of this model lies in an ongoing cycle of certain groups are in a subordinated position. In the
environmental events, task assessments and behaviour. nursing context this means primarily nurses and patients.
Environmental events provide for the individual data Empowerment connotates in¯uence rather than striving to
about the consequences of ongoing task behaviour and enhance one's power by taking it from others. Critical
about conditions and events relevant to future behaviour. social theory is explicitly de®nable, stimulating and
These data are seen as shaping the individual's task inspiring. It may prove useful in studies with ethical
assessment regarding impact, competence, meaningful- implications, for instance in research concerned with the
ness and choice. The task assessments in turn, energize priorities of nursing care.
and sustain the individual's behaviour. This behaviour Empowerment is also a useful conceptual innovation for
then impacts on environmental events, and so on. organization theories. Here empowerment provides well-

Ó 2000 Blackwell Science Ltd, Journal of Advanced Nursing, 31(1), 235±241 239
L. Kuokkanen and H. Leino-Kilpi

being at both the individual and organizational level, Freire P. (1972) Pedagogy of the Oppressed. Penguin, Harmonds-
which ultimately reinforces staff self-images and worth.
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Gibson C. (1991) A concept of empowerment. Journal of
serve to strengthen staff nurses' professional self-esteem,
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Gilbert T. (1995) Nursing: empowerment and the problem of
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