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Data Domain Instructions
Data Domain Instructions
Data Domain Instructions
Data Domain
Overview
Collects storage statistics and autosupport data from a Data Domain OS which is used in conjunction with
outputs from Backup Quickscripts to identify high change rate clients and provide a comprehensive data
backup overview.
Requirements
The system running Mitrend Scanner requires:
Instructions
1. Download the latest version of the Mitrend Scanner application.
2. Rename it from MitrendScanner.renameToExe to MitrendScanner.exe and open the executable.
3. Select the Data Domain scan type.
4. Enter the hostname of the target Data Domain system.
5. Verify that the "/ddvar" directory has been shared via CIFS and is accessible from the current
machine.
In a Windows File Explorer window, type "\HOSTNAME\ddvar" (replacing "HOSTNAME" with
the hostname of the target system).
If Windows is unable to find the directory, run the following command on the Data Domain
system: cifs add /ddvar *
Troubleshooting
DATA DOMAIN COMMAND FAILURE
1. Using the terminal of your choice, connect to the target machine using the same credentials that
were provided to Scanner.
2. Run the following command:
3. Select and copy the serialnumber (the string of numbers and letters after the ":"
4. Run the following command, replacing SERIALNO with the serial number copied in the previous step:
If the above command provides an output similar to "This command is not available for this user" then you
will need to use a different set of credentials.