DEEPA SHARMA

Contact numbers: +91 9811911551

Email: contactdeepasharma@gmail.com

To excel and pride in an organization which offers challenging work environment and both personal
and professional growth.

PROFESSIONAL SYNOPSIS

 More than 8 years of experience in Content Management and Program Management.

 Expert in Program Management & Requirements Gathering.
 Demonstrated abilities in handling the IT requirements. Experience in all aspects of the SDLC involving
requirement analysis, project scoping, effort estimation, risk analysis and quality management, as per the
specified guidelines and norms.
 Pre-sales, RFP Analysis, Opportunity Capture Management and Proposal Development.
 Well versed with quality standards with distinction of successfully executing numerous projects. Global &
multicultural working exposure and a professional outlook with exceptional time and people management
skills. Ability to relate to people at any level of business and management across the globe and significant
experience working with customers, top management and technical teams for executing concurrent
projects.
 Effective Client Management, Vendor Management & Team Management skills.
 Well versed with CMS and Technical Writing tools, such as Documentum, MS Sharepoint portals etc.

ORGANISATIONAL EXPERIENCE

August 2016 – Presently with Nexgen Rx Pharmaceuticals Pvt. Ltd.

Nexgen Rx Pharmaceuticals is a manufacturing unit promoted by my husband. I am looking after

Administration and providing IT support.

April’ 2009 – July’ 2016 with PASHLO Corporate Solutions Pvt. Ltd. as a Sr. Program Manager

Job Profile

 Program Management and Operations

 Making customer presentations to both technical and business audiences.
 Responding to Technical RFIs/RFPs.
 Building and delivering proof-of-concepts.
 Maintain partner relationships and continually enable the partner presales/technical team.
 Content Management
 Designed Company’s Logo.
 Establish Style Guides including, color theme, page layout(s), font type, size etc.
 Company web-site design co-ordination and content contribution.
 Contributed content towards marketing collateral - brochures, presentations etc.
May’ 2007 – March’ 2009 with AITC Consulting Pvt. Ltd.

Responsibilities included:
 Setting up Indian operations.

 Recruitment for all operations and locations.

 Defining policies for the Indian Operations using the corporate policies of AITC as template.

July’ 2007 – March’ 2009 with AITC Consulting Pvt. Ltd. as Vice President – India Operations

Within 2 months of joining, I was assigned the role of a Vice President on a temporary basis for 3 months and
after that I was promoted as Vice President in the company on a permanent basis.

Job Profile

 Heading India Operations which includes overseeing core business and following operational
development functions.
 Business Development/Client Servicing
 Project Management
 IT Staff Augmentation
 Pre-sales (Washington DC, US Government)
 Finance, HR & Administration
 Leading CMMI Level 3 implementation process in the company.
 Took six months training at the Corporate Office in Washington DC on Business Development/Client
Servicing.
 Creating S.L.A. s for the projects and handling all client details including invoicing, etc.
 Content Management
 Designed Company’s Logo.
 Company web-site design co-ordination and content contribution.
 Contributed content towards marketing collateral - brochures, presentations etc.
 Establish Style Guides including, color theme, page layout(s), font type, size etc.

Notable Achievements
 Was awarded for outstanding leadership role from the CEO of the company in Washington DC.

May’ 2007 – June’ 2007 with AITC Consulting Pvt. Ltd. As Senior Project Manager

Job Profile

 Assuring completion of project vision including business domain.

 Identifying and managing stakeholders’ expectations during all phases of the project lifecycle.
 Leading team to assure business outcomes and business goals are defined.
 Creating and maintaining a detailed project plan and cost matrix.
 Developing and maintaining Work Breakdown Structure (WBS).
 Creating deliverable lists and managing reviews and modifications as required; assuring that all
deliverables receive proper reviews, sign-offs and approvals.
 Creating detailed staffing plan.
 Managing and personally participating in the analysis and requirements gathering.
 Supporting and assuring completion of current application system evaluation; recommending and
monitoring technology assessment methodology. (as required)
 Preparing and assuring development of life cycle cost/benefits analysis and benefits realization plan.
 Projects

 Handled projects on Content Management, E Commerce web portals, Intranet based web applications
and CMS applications.

2006 – 2007 with Dibon Software Solutions Ltd. as Sr. Manager – Content/Technical Writing in Travel
Industry

Job Profile

 Managing Technical Writing based projects.

 Managing and Coordinating with the geographically distributed team.
 Developing and maintaining Work Breakdown Structure (WBS).
 Reviewing documents for checking compliance to the editing.
 Analyzing business need and creating Analysis and Design document.
 Collate information and author high quality documentation.
 Design and Develop Documents, Product Demonstrations, Web Pages, Technical Documents,
Brochures, and Bitmap Graphic Elements.
 Work with corporate and customer/client’s teams to ensure consistent branding through our products and
communications.
 Preparation of documentation and providing guidance to other teams on ways to present their work.
 Content Management - editing all kinds of software project & product related documents including
Marketing Brochures, White Paper, Technical Specifications, RFP's, Product overview, Use Cases,
Test Cases, Specifications, Website Content Management, Imaging, Screen Designing, Proto type
design, User assistance help, Training materials.
 Well versed with MS Office, Snag It, MS-Visio, FTP and Adobe products like: FrameMaker, Photoshop,
InDesign, RoboHelp
 Leading CMMI Level 2 & 3 implementation process in the company.

2005 – 2006 with Mindmill Software Ltd. as Asst. Projects Manager

Job Profile

Project Management
 Creating Project plans and their further Implementation within pre-set budgets and deadlines,

subsequently controlling the scope of the project.

 Team mentoring, deployment, monitoring and development.

 Defining best practices for project support and documentation.

 Recruitment, training and counselling of processing associates.

 Implement CMMI level 5 processes in ongoing projects and continually improve on the processes and

procedures being followed during the entire SDLC.

SDLC Planning & Management

 Client interaction for requirement gathering, system study & analysis and setting the expectation of the

client right.
 Design, development, testing, troubleshooting and debugging of the application.

 Manage smooth implementation and testing of the application.

 Provide post-implementation, enhancement and maintenance support.

 2004 – 2005 with Schneider Electric, New Delhi as Team Leader – Content Writing and Layout
Development & Designing

Job Profile

 Managing a team of 5 Content Writer.

 Scheduling and Tracking tasks allotted to the team member.
 Validating the work done by performing quality checks.
 Maintaining tracking file and backup in repository and on FTP server.

Notable Achievements
 Was selected from a team of 25 members to travel to France for handling and executing a crucial
project for the company. Got promoted as a Team Leader on successful completion of that
project.

2002 – 2004 with Schneider Electric, New Delhi as Content Writer

Job Profile

 Maintaining tracking file and backup in repository and on FTP server.

 Maintaining and updating the company’s intranet site which includes searching information from paper
catalogues, e-catalogues, online data available from various company sites, available tools
(Documentum, origin database, production tools, Photoshop etc.)
 Reporting irrelevant and missing data, thereafter valuating and validating the clarified data along with
photos and manuals and importing into the English and French parts of the site.
 Site Management, Testing, Debugging, Import and Export of files.
 Training related to implementing advanced software tools in Electronic Catalogue, Repository Search,
Documentum, Content Management System, French Tools, Production Tool, and Mantis by
‘SCHNEIDER ELECTRIC’.
 Working on product photos in Adobe Photoshop, Adobe Illustrator and Acrobat. Creating new product
photos, editing photos and combining or extracting parts of photos and sketches.

TRAININGS ATTENDED
1 month training in France on Adobe Indesign, FrameMaker for Layout Development.

ACADEMIC QUALIFICATIONS

2004 – 2006, IGNOU, Delhi, India

 MCA (Master in Computer Application) with 1st Division

2001 – 2004, IGNOU, Delhi, India

 BCA (Bachelor in Computer Application)

2000 – 2002, Delhi University, New-Delhi, India

 B.COM (Bachelor in Commerce)

1998 – 1999, AISSCE, New-Delhi, India

o Done XII with 1st Division from Saraswati Vidyalaya, Darya Ganj.
 TECHNICAL QUALIFICATIONS

2004 – 2006, IGNOU, Delhi, India

 Advanced Diploma in Computer Application (ADCA) with 1st Division

PERSONAL DETAILS

 Date of Birth : 22 October 1981

 Passport Number : F3194584
 Marital Status : Married

REFERENCES

 Sarosh Mir
Organization: AITC Consulting Pvt. Ltd.
Designation: Vice President (US Operations)
Relationship: Colleague
Current Location: Washington DC
Contact Number: +1 202 641 7889

 Suresh Gupta
Organization: Dibon Software Solutions Pvt. Ltd.
Designation: Project Manager
Relationship: Colleague
Current Location: Chandigarh
Contact Number: +91 9779150298