WM8100HWA

WASHING MACHINE
SERVICE MANUAL
CAUTION
Before servicing the washer, Read the safety precautions in the manual.
MODEL : WM8100
Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means),
publication, modification, copying or transmission of this Service Manual is STRICTLY PROHIBITED unless you
have obtained the prior written consent of the LG Electronics entity from which you received this Service
Manual. The material covered by this prohibition includes, without limitation, any text, graphics or logos in this
Service Manual.
Copyright © 2016 ~ 2017 LG Electronics Inc. All rights reserved. Only training and service purposes.
CONTENTS
1. Specifications............................................................................................................................................... 3
2. Features and Technical Explanation......................................................................................................... 4-6
2-1. Featurs.................................................................................................................................................. 4
2-2. Neuro fuzzy Washing time optimization................................................................................................ 5
2-3. Water level Control................................................................................................................................ 5
2-4. Door Control.......................................................................................................................................... 5
2-5. The door can not be Opened ............................................................................................................... 6
2-6. Door lock lamp Lights........................................................................................................................... 6
2-7. Child Lock ............................................................................................................................................ 6
2-8. Water Circulation................................................................................................................................... 6
2-9. Steam.................................................................................................................................................... 6
2-10 Drum Light .......................................................................................................................................... 6
3. Parts Identification........................................................................................................................................ 7
4. Installation and Test................................................................................................................................. 8-10
5. Operation.................................................................................................................................................. 11-17
5-1. Control Panel Features ................................................................................................................. 11-13
5-2. Cycle Guide........................................................................................................................................ 14
5-3. Special Functions................................................................................................................................ 15
5-4. Explanation of Each Process......................................................................................................... 16-17
6. Wiring Diagram.............................................................................................................................................. 18
7. Test Mode...................................................................................................................................................... 19
7-1. Safety Caution.................................................................................................................................... 19
7-2. Load Test Mode................................................................................................................................... 19
7-3. How To Check the Water Level Frequency Error................................................................................ 19
8. Troubleshooting........................................................................................................................................ 20-33
8-1. Safety Caution.................................................................................................................................... 20
8-2. Error Mode Summary..................................................................................................................... 20-21
8-3. Troubleshooting With Error............................................................................................................ 22-28
8-4. Other Troubleshooting................................................................................................................... 29-33
9. Component Testing Information................................................................................................................ 34-42
9-1. Filter Assembly (Line Filter)................................................................................................................ 34
9-2. Door Look Switch Assembly.......................................................................................................... 35-36
9-3. Stator Assembly.................................................................................................................................. 37
9-4. Pump Motor Assembly........................................................................................................................ 38
9-5. Inlet Valve Assembly........................................................................................................................... 39
9-6. Heater Assembly................................................................................................................................. 40
9-7. Thermistor Assembly...................................................................................................................... 41-42
10. Disassembly Instructions........................................................................................................................ 43-51
11. Exploded View........................................................................................................................................ 52-54
11-1. Cabinet and Control Panel Assembly................................................................................................ 52
11-2. Drum and Tub Assembly................................................................................................................... 53
11-3. Dispenser Assembly.......................................................................................................................... 54
LGE Internal Use Only

2
Copyright © 2016 ~ 2017 LG Electronics Inc. All rights
reserved. Only training and service purposes.
1. SPECIFICATIONS
ITEM WM8100
COLOR W : White, V : Stainless Silver(VCM)
POWER SUPPLY AC 120 V, 60 Hz
PRODUCT WEIGHT 225 lb (102 kg)
WASHING 280 W
ELECTRIC POWER DRAIN MOTOR 80 W
CONSUMPTION
WASH HEATER 1000 W
REVOLUTION WASH 46 rpm
SPEED SPIN 0-1,400rpm
CYCLES 14
WASH/RINSE TEMPERATURES 5
SPIN SPEEDS 5
STEAM, DELAY WASH, ADD GARMENTS, COLD WASH™
OPTIONS EXTRA RINSE, CHILD LOCK, DRUM LIGHT, FRESH CARE
PRE-WASH,TURBO WASH™, RINSE+SPIN
WATER CIRCULATION Incorporated
OPERATIONAL WATER PRESSURE 20-120 psi (138-827 kPa)
CONTROL TYPE Electronic
WASH CAPACITY [cu.ft.] 5.23 DOE
DIMENSIONS 29”(W) X 32”(D) X 40 3/4”(H), 571/2” (D with door open)
DELAY WASH up to 19 hours
DOOR SWITCH TYPE PTC + Solenoid
DOOR FRAME CHROME
WATER LEVEL 10 steps (by sensor)
LAUNDRY LOAD SENSING Incorporated
ERROR DIAGNOSIS Incorporated
AUTO POWER OFF Incorporated
CHILD LOCK Incorporated
STEAM Incorporated

3
2. FEATURES & TECHNICAL EXPLANATION
2-1. FEATURES

4
2-2. NEURO FUZZY WASHING TIME OPTIMIZATION

5
2-5. THE DOOR CAN NOT BE OPENED
● While program is operating.
● During a power failure or if the machine is unplugged while running.
● While door Lock lights turn on.
● Wile the drum is still turning, even if the machine has been stopped or paused.
2-6. DOOR LOCKED LAMP LIGHTS

●W
hen the frequency of water level is lower than 22.9 kHz.
(It can be canceled when the frequency is more than 23.8 kHz.)
●W
hen the temperature inside the tub is higher than 45°C (113° F) and water level is not 25.5 kHz.
(It can be canceled when the water level is 25.5 kHz or the temperature inside the tub is lower than 40° C (104° F))
2-7. CHILD LOCK

●U
se this option to prevent unwanted use of the washer. Press and hold RINSE+SPIN button for 3
seconds to lock/unlock control.
●W
hen child lock is set, CHILD LOCK lights and all buttons are disabled except the POWER
butt on. You can lock the controls of the washer while washing.
●C
HILD LOCK remains in effect after the cycle and even if the power is turned off. To UNLOCK,
press and hold the STAIN CARE button for 3 seconds.
2-8. WATER CIRCULATION

● The recirculated water sprays from a nozzle at the Slightly below the center of both sides of the door gasket.
● During the wash cycle, it runs continuously for the first three minutes and intermittently after that.
● During the rinse cycle, it runs continuously after the drum is filled.
2-9. STEAM
● For tough stained clothes, sick room linens, or baby clothes.
●S
team Wash is available withCotton/Normal, Jumbo wash, Heavy duty, Bulky/Large, Bright whites™, Sanitary,
Allergiene™ and Tub clean.
● This option features upgraded washing performance with low energy and water consumption.
● Do not load delicates such as wool, silk, and easily discolored clothes.
2-10. DRUM LIGHT

● The drum light comes on when the power button is pressed.
● It goes off when the door is closed and the washer starts operation.
● The drum light remains off when the door is locked.
● The drum light can be turned on while the washer is in operation by pressing the Extra Rinse button for 3 seconds.
● The light will turn off automatically 4 minutes later.
● The drum light comes on when the washing cycle is finished and goes off 4 minutes later.
LGE Internal Use Only 6 Copyright © 2016 ~ 2017 LG Electronics Inc. All rights
3. PARTS IDENTIFICATION
I NCLUED O PTIONAL
LGE Internal Use Only Copyright © 2016 ~ 2017 LG Electronics Inc. All rights
7 reserved. Only training and service purposes.
4. INSTALLATION & TEST
9 Copyright © 2016 ~ 2017 LG Electronics Inc. All rights
Power Start/Pause
Wash Temp.
Start/Pause
Spin Speed
Start/Pause
5. OPERATION
5-1. Control Panel Features
WM8100

Spin Speed
Soil Level
5-2. Cycle Guide
Cycle Guide
The cycle guide below shows the options and recommended fabric types for each cycle.
● = Available option
BASIC OPTION (=DEFAULT) ADDITIONAL OPTIONS
DISPLAY
CYCLE FABRIC TYPE Wash Spin Soil Cold Delay Extra Pre Turbo
TIME(MIN) Steam
Temp. Speed Level Wash™ Wash Rinse Wash Wash™
Allergiene™ Cotton, underwear, 103~138 - Extra High -
pillow covers, High★
bed sheets, baby Medium    
wear Low
No Spin
Sanitary Heavily soiled 116~129 Extra Hot★ Extra High Heavy
underwear, work High★ Normal★
clothes, diapers, Medium Light     
etc. Low
No Spin
Bright White Fabrics 72~85 Hot★ Extra High Heavy
Whites™ Warm High★ Normal★
Cold Medium Light     
Tap Cold Low
No Spin
Bulky/Large Large items such as 84 Hot Medium★ Heavy
blankets and Warm★ Low Normal★      
comforters Cold No Spin Light
Tap Cold
Heavy Duty Heavy soiled Cotton 91~132 Extra Hot Extra High★ Heavy★
Fabrics Hot High Normal
Warm Medium Light      
Cold Low
Tap Cold No Spin
Cotton/ Cotton, linen, 26~53 Extra Hot Extra High Heavy
Normal towels, shirts, Hot High★ Normal★
sheets, jeans, Warm★ Medium Light      
mixed loads Cold Low
Tap Cold
Jumbo Wash Comforter 84 Hot High★ Heavy
Warm★ Medium Normal★      
Cold Low Light
Tap Cold No Spin
Towels Towels 61~74 Hot Extra High★ Heavy
Warm★ High Normal★
Cold Medium Light     
Tap Cold Low
No Spin
Perm.Press Dress shirts/pants, 37~47 Hot High Heavy
wrinkle-free Warm★ Medium★ Normal★
clothing, poly/ Cold Low Light     
cotton blend Tap Cold
clothing,
tablecloths
Hand Wash/ Items labeled 55 Warm★ Low★ Normal★
Wool “hand-washable” Cold No Spin Light  
Tap Cold
Delicates Dress shirts/ 41 Warm Medium★ Heavy
blouses, Cold★ Low Normal★    
nylons, sheer or Tap Cold No Spin Light
lacy garments
Speed Wash Lightly soiled 15 Hot★ Extra High★ Heavy
clothing Warm High Normal
and small loads Cold Medium Light★    
Tap Cold Low
No Spin
Small Load Normally soiled 49~51 Hot Extra High Heavy
and small loads. Warm★ High★ Normal★
Cold Medium Light    
Tap Cold Low
No Spin
Tub Clean This cycle is 93~95
designed to remove  
a mildewy or musty
smell.
Cycle time depends on type and amount of load and detergent,water pressure and chosen additional options.
- If the Turbo Wash™ option is on, you cannot select “No Spin” as your Spin Speed.
(If the Turbo Wash™ option is off, you can select “No Spin” as your Spin Speed.)
5-3. Special Functions
The option buttons also activate special functions,

including CHILD LOCK, DRUM LIGHT, FRESH CARE, and PGM SAVE.
Press and hold the option button marked with the special function for 3 seconds to activate.
FRESH CARE
Use this option to make laundry less stressful by intermittent tumbling action.
This option helps to reduce moisture in the load.
Press and hold the STEAM button for 3seconds to activate or deactivate FRESH CARE.
CHILD LOCK
Use this option to prevent unwanted use of the washer or to keep cycle settings from
being changed while the washer is operating. Press and hold the RINSE+SPIN button
for 3seconds to activate or deactivate CHILD LOCK. CHILD LOCK will be shown in
the display, and all controls are disabled except the ON/OFF button.
The washer can be locked during a cycle.
NOTE: CHILD LOCK lasts after the end of cycle. If you want to deactivate this function,
Press and hold the RINSE+SPIN button for 3 seconds.
DRUM LIGHT
The drum is equipped with a white LED light that illuminates when the washer is turned on.
This light automatically turns off when the door is closed and the cycle starts.
To turn on the light during a cycle, press and hold the EXTRA RINSE button for 3 seconds.
The drum light will illuminate and then turn off automatically after 4 minutes.
Add Garments
Use this function to add garments or remove foreign objects like coins or keys after
the cycle has started.
1. Press Add Garments. The cycle pauses and the door unlocks.
2. Open the door, add garments or remove foreign objects, and close the door.
3. Press Start Button to restart the cycle. The cycle continues automatically.

15
5-4. Explanation of Each Process
PRE-WASH

16
17
6. WIRING DIAGRAM / PROGRAM CHART
+HOUSING
7. TEST MODE
7-1. SAFETY CAUTION
SPIN SPEED SOIL LEVEL
WASH/RINSE DELAY WASH

8. TROUBLESHOOTING
8-1. SAFETY CAUTION
ERROR SYMPTOM CAUSE
8 LOCKED MOTOR • The connector (3-pin, male, blue) in the MOTOR
ERROR HARNESS is not connected to the connector (3-pin,
female, blue) of STATOR ASSEMBLY.
• The electric contact between the connectors (3-pin,
male, blue) in the MOTOR HARNESS and 3-pin,
female, gray connector in the MAIN PWB
ASSEMBLY is bad or unstable.
• The MOTOR HARNESS between the STATOR
ASSEMBLY and MAIN PWB ASSEMBLY is cut
(open circuited).
9 EEPROM ERROR • EEPROM is out of order.

Displayed only when the START/PAUSE button is
first pressed in the Load Test Mode.
10 POWER FAILURE • After the power supply is stopped while washing

machine is working, the power is supplied rapidly.
11 Suds Error • If the washing machine detects too many suds,

it displays this error code and adds a Suds Reducing
cycle. This adds about two hours to the cycle time.
If too many suds are detected during spinning, the
washing machine stops to help prevent leaking.
8-3. TROUBLESHOOTING WITH ERROR
INLET VALVE ERROR
DRAIN ERROR
SPIN SPEED SOIL LEVEL,
WASH/RINSE
DELAY WASH

HEATING ERROR

LOCKED MOTOR ERROR
Check the connectors below.

Is the connector disconnected
Or disassembled?
(motor drive connector.)
-part of main PWB
Assembly (GY4)
GY4
Gray

25
DOOR OPEN ERROR
START/PAUSE
[Note] Installation check list

UNBALANCE ERROR OVER FLOW ERROR
WASH/RINSE
DELAY WASH
[Note] Installation check list

27
PRESSURE SENSOR ERROR
MAIN PWB
8-4. OTHER TROUBLESHOOTING
1. Be careful of electric shock if disconnecting parts while troubleshooting.

2. First of all, check the connection of each electrical terminal with the wiring diagram.
3. If you replace the MAIN PWB ASSEMBLY, reinsert the connectors correctly.
NO POWER
DISPLAY
PWB
ASSEMBLY.
Display PWB
Connecting connector
MAIN PWB~ Display PWB
BUTTON DOESNʼT WORK

LIQUID DETERGENT/SOFTENER/ ABNORMAL SOUND
BLEACH DOES NOT FLOW IN
9. COMPONENT TESTING INFORMATION
WH1 (3)
(1)
(3)
RD1
(1)
9-2. DOOR LOCK SWITCH ASSEMBLY

9-3. Stator Assembly
Wiring Circuit in the MAIN PWB / Wiring Diagram

diagram
MAIN PWB
MICOM
MOTOR
3 3 YL 3 3 w
2 2 BL 2 2
u
RD v
1 1 1 1
w v u
w YL
3 3
v BL
IPM 2 2
u RD
1 1
GY4 GY
Function The Direct Drive motor can be driven from stopped to maximum speed in infinite
steps in either direction.
There are 36 poles on the stator; 12 permanent magnets spaced around the rotor.
There are no brushes to wear out. Unlike a more traditional brushless motor, the
rotor surrounds the stator rather than being attached to it.
Test points
(Windings) WINDINGS
(3)
(1)
(2)
Result Test Points Result

(Windings)
(1) to (2) 5-15 Ω
(2) to (3) 5-15 Ω
(3) to (1) 5-15 Ω
9-4. PUMP MOTOR ASSEMBLY

9-5. INLET VALVE ASSEMBLY
9-6. HEATER ASSEMBLY
Circuit in the MAIN PWB Wiring diagram
MAIN PWB
(X71) (X134)
3 4 YL 3 4 BK
3 4 3 4
RD BL YL BK
12V
4 3
4 3
X100 Vac
MICOM Vac
Heater
Tab Relay
Heater driving circuit WASH

HEATER

40
9-7. THERMISTOR ASSEMBLY
Circuit in the MAIN PCB / Wiring Diagram
Result Wash Thermistor
Test Points Result Remarks
(tolerance ±5%)
(1) to (2) 39.5 kΩ At 86°F (30°C)
26.1 kΩ At 104°F (40°C)
12.1 kΩ At 140°F (60°C)
8.5 kΩ At 158°F (70°C)
3.8 kΩ At 203°F (95°C)
2.8 kΩ At 221°F (105°C)
10. DISASSEMBLY INSTRUCTIONS
CONTROL PANEL

MAIN PWB ASSEMBLY
1 Disconnect the POWER connector and

the pressure switch assembly.
2 Remove the protective cover.
PROTECT COVER
3 Disconnect the connectors.
4 Unscrew 1 screw on the back.

5 Remove the main PWB.

DISPENSER ASSEMBLY
NOISE FILTER
DOOR
Unscrew the 6 hexgon head screws

from the cabinet cover. (Use the 13mm tool)
DOOR LOCK SWITCH ASSEMBLY
NOTE
• Reconnect the connector after replacing
the DOOR SWITCH ASSEMBLY.

48
PUMP
1 Disassemble the cabinet cover.

CIRCULATION 2 Separate the pump hose, the bellows, the
HOSE
circulation hose assembly from the pump
PUMP HOSE
assembly.
BELLOWS
3 Disassemble the pump assembly.
HEATER

2 Separate 2 connectors from the heater.
3 Loosen the nut and pull out the heater.
CAUTION
• When assembling the heater, insert the
heater into the heater clip on the bottom of
the tub.
• Tighten the fastening nut so the heater is
secure.

WHEN FOREIGN OBJECT IS STUCK BETWEEN DRUM AND TUB

2 Separate the heater from the tub.
3 Remove any foreign objects (wire, coin, etc.)
by inserting a long bar in the opening.
LAMP ASSEMBLY
1 Unscrew 2 screws on the back of the top plate.

TOP PLATE ASSEMBLY
2 Pull the top plate backward and upward as
shown.
3 Disconnect the connector.

50
11. EXPLODED VIEW
11-1. Cabinet and Control Panel Assembly “The following parts are not illustrated"
Description Loc No.
*Owner’s Manual G001
*Energy Label G002
*Tech Sheet G003
Printed materials *Service Manual G004
*Quick Start Guides G006
*Inst allation Sheet G007
M410
*Non-Skid Pa ds G010
F215
A485 F211
F210
A455 A450
F110
A104 A105
A410
A111
A110
A150 A102
A152
A103
A139 A154
A153
A140
A141 A101
A156
A390
A151
A131 A100
A130 A430
A134
A133
A440
A155
A300
A201
A310
A220
A200
A303
11-2. Drum and Tub Assembly
K350 K143 K123
K361
K360 K610
F140
K411 K611
K410
K115
K141
K110
K111
K140
K117
F315
K571 K142 F310
F465
K572
K190
F463
K513
K570 F464 K122
K516 K125
K135
K320 K530
K121
K510
K512
F360
K340 K131
K130
K344
F365
K346
K349 F464
K345
K105
K347 K520 K550

F468
F461
F145 K540
K342 K348
11-3. Dispenser Assembly
F323
F327
F322
F462
F321
Inlet Valve Filter SVC

F300 F180
F170
F160
F227 F340
F226
F329
F225
F430
F220
F441
F120
A275
F130
A276
F432

April 2016 PRINTED IN KOREA MFL68840008

WM8100HWA

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WASHING MACHINE

LGE Internal Use Only

LGE Internal Use Only

LGE Internal Use Only

LGE Internal Use Only

● During a power failure or if the machine is unplugged while running.

● While door Lock lights turn on.

2-6. DOOR LOCKED LAMP LIGHTS

2-7. CHILD LOCK

seconds to lock/unlock control.

press and hold the STAIN CARE button for 3 seconds.

2-8. WATER CIRCULATION

Allergiene™ and Tub clean.

2-10. DRUM LIGHT

● The drum light remains off when the door is locked.

● The light will turn off automatically 4 minutes later.

LGE Internal Use Only

The option buttons also activate special functions,

LGE Internal Use Only

LGE Internal Use Only

SPIN SPEED SOIL LEVEL

WASH/RINSE DELAY WASH

LGE Internal Use Only

9 EEPROM ERROR • EEPROM is out of order.

10 POWER FAILURE • After the power supply is stopped while washing

11 Suds Error • If the washing machine detects too many suds,

SPIN SPEED SOIL LEVEL,

LGE Internal Use Only

LGE Internal Use Only

Check the connectors below.

LGE Internal Use Only

[Note] Installation check list

LGE Internal Use Only

[Note] Installation check list

LGE Internal Use Only

1. Be careful of electric shock if disconnecting parts while troubleshooting.

LGE Internal Use Only

LGE Internal Use Only

Wiring Circuit in the MAIN PWB / Wiring Diagram

Result Test Points Result

LGE Internal Use Only

Circuit in the MAIN PWB Wiring diagram

Heater driving circuit WASH

LGE Internal Use Only

Circuit in the MAIN PCB / Wiring Diagram

LGE Internal Use Only

1 Disconnect the POWER connector and

3 Disconnect the connectors.

4 Unscrew 1 screw on the back.

LGE Internal Use Only

Unscrew the 6 hexgon head screws

DOOR LOCK SWITCH ASSEMBLY

LGE Internal Use Only

1 Disassemble the cabinet cover.

1 Disassemble the cabinet cover.

LGE Internal Use Only

1 Disassemble the cabinet cover.

1 Unscrew 2 screws on the back of the top plate.

3 Disconnect the connector.

LGE Internal Use Only

K347 K520 K550

Inlet Valve Filter SVC

LGE Internal Use Only

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