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    HR Learning at Vodafone Overview

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    DAMNTHEMAN
    Vodafone is undergoing rapid changes due to globalization, digital disruption, changing workforces, and evolving customer expectations. To ensure employees are prepared for these changes, Vodafone is committed to providing lifelong learning opportunities including training employees in important new skills quickly, curating great digital content, and enabling learning anytime, anywhere. Vodafone U is Vodafone's digital learning platform that provides mobile-responsive, personalized learning content from both internal and external sources in local languages to support an excellent learner experience. Priorities for learning in 2017/18 include leadership development, building digital mindsets and skills, functional training, and improving the digital learner experience platform and analytics.

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    HR Learning at Vodafone Overview

    Uploaded by

    DAMNTHEMAN
    25 views7 pages
    Vodafone is undergoing rapid changes due to globalization, digital disruption, changing workforces, and evolving customer expectations. To ensure employees are prepared for these changes, Vodafone is committed to providing lifelong learning opportunities including training employees in important new skills quickly, curating great digital content, and enabling learning anytime, anywhere. Vodafone U is Vodafone's digital learning platform that provides mobile-responsive, personalized learning content from both internal and external sources in local languages to support an excellent learner experience. Priorities for learning in 2017/18 include leadership development, building digital mindsets and skills, functional training, and improving the digital learner experience platform and analytics.

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    HR Learning at Vodafone overview

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    Vodafone is undergoing rapid changes due to globalization, digital disruption, changing workforces, and evolving customer expectations. To ensure employees are prepared for these changes, Vodafone is committed to providing lifelong learning opportunities including training employees in important new skills quickly, curating great digital content, and enabling learning anytime, anywhere. Vodafone U is Vodafone's digital learning platform that provides mobile-responsive, personalized learning content from both internal and external sources in local languages to support an excellent learner experience. Priorities for learning in 2017/18 include leadership development, building digital mindsets and skills, functional training, and improving the digital learner experience platform and analytics.

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    © All Rights Reserved
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    25 views7 pages

    HR Learning at Vodafone Overview

    Uploaded by

    DAMNTHEMAN
    Vodafone is undergoing rapid changes due to globalization, digital disruption, changing workforces, and evolving customer expectations. To ensure employees are prepared for these changes, Vodafone is committed to providing lifelong learning opportunities including training employees in important new skills quickly, curating great digital content, and enabling learning anytime, anywhere. Vodafone U is Vodafone's digital learning platform that provides mobile-responsive, personalized learning content from both internal and external sources in local languages to support an excellent learner experience. Priorities for learning in 2017/18 include leadership development, building digital mindsets and skills, functional training, and improving the digital learner experience platform and analytics.

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    of 7

    Learning at Vodafone

    Jamie Tait
    Head of Learning & Development
    C2 - Vodafone Internal
    Our environment is changing even more rapidly in a Digital Telco

    Our business is rapidly


    changing… we need to be
    ready

    To ensure we are Ready, our


     Global / local rebalancing
    employees need to become life long
     Digital disruption
    learners.
     Changing workforce demographics
    Our commitment to employees is to:
     New business models
    - Train employees in the skills that
     Customer expectations
    matter most, quickly
     Need for agility and speed
    - Curate great content digitally
     Emerging technologies
    - Deliver a world class employee
    experience
    - Enable people to learn every day

    C2 - Vodafone Internal
    Employee expectations on how they expect to learn are shifting

    Formal, time-boxed and ad-hoc Informal, anytime, anywhere


    Flexibility
    events

    Company led / top down External network, internal


    Finding content
    directive peer, social recommendations

    Instructor led and elearning Mobile, Micro, VR, AR


    Format

    Content for all Personalised curation (Netflix


    Personalisation
    and Spotify effect)

    L&D portals AI chatbots


    Platforms

    C2 - Vodafone Internal
    Vodafone U – Our Digital Learning Platform

     Anytime, any place access


     Mobile & Tablet responsive
     Great user experience
     Integrated through digital
    workplace & Success Factors
     Local language
     Local and global content
     Social
     Monthly functionality releases

    C2 - Vodafone Internal
    Vodafone U – The Journey Continues
    Continuing to deliver the brand promise of:
    AR / VR
    - Simplification Q1 18/19 Adaptive Learning
    - Digitisation
    - Personalisation

    Artificial Intelligence /
    Q4 17/18 Bots
    Design Refresh

    Data Strategy
    Q3 17/18 VFU Analytics

    C2 - Vodafone Internal
    Priorities for Learning 2017/18
    Leadership
    • PD2020
    • Coaching
    • Continuous feedback

    Digital
    • Leaders – Silicon Valley experience, The VF Way
    Digital Telco, bootcamps
    • All – Digital mindset and ways of working

    Functional
    • Agile • IT – Cloud, APIs, Coding
    • CXX 2020
    • Big data / analytics
    • Digital Marketing
    Learner Experience
    • Vodafone University & Success Factors
    • Data analytics
    C2 - Vodafone Internal • Digital tools (open source and startups)

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