https://www.linkedin.

com/pulse/three-ways-key-principles-devops-michal-florys

What is a correct use of a value stream map?

Visualizing the work that is done or is in process

Your team uses continuous delivery.

What are two reasons to keep the batch size small? (Choose two.)

So that root causes of problems can be identified and resolved quickly

So that the product owner has a good idea of what is delivered when

What is a benefit of the way the Definition of Done is defined in DevOps?

The team focuses less on the ''what'' and more on ''why''
¿ The team focuses less on the “what” and more on “when”? creo que es esta

A company is not yet using DevOps practices. The team notices a problematic
accumulation of technical debt.
One of the team members suggests implementing DevOps practices to solve this
problem.
Which DevOps practices support reducing technical debt?

Constant refactoring and eliminating previous bottlenecks

Every team needs information. In DevOps, it is stressed to visualize certain

information.
Which piece of information should be made available, so the team has ready access
to it?

In which step is work accumulating, inhibiting flow?

Limiting WiP (Work-in-Progress) is not done, because _______________.

1. It help the rhythm of the flow

Working of DevOps team together for a longer time duration, has the benefit that
______________.
1. The team uses their experience to innovate and improve the process.
Which of the given statement is applicable for the COTS (Commercial off-the-shelf
software)?
1. COTS requires customization and scripting to configure the system.

Why should organization-specific questions be raised and answers found for

customizing and selecting DevOps practices for an organization?
Because DevOps publications do not always reflect reality and hide difficulties
and failures.

Select the correct option for making changes to a scaled environment under
configuration management.
1. Through fully controlled scripts

The main benefit of DevOps for a company, is that it _______________

1. Eliminates fragility of a business system

Identify the factor which dampens successful development and delivery of software
by DevOps team.
Forming a DevOps team for a short period of time during a project
 What is not applicable for Agile?
Satisfying the customer through exact fulfillment of their requirements is a
priority.

Select the original waste type of Lean Production, for task switching in IT.

1. Transportation

How will using DevOps methods reduces time-to-market for a company?

1. It will help DevOps uses self-sufficient dedicated teams, there is more

agility to deal with changing product requirements.

Select the original waste type of Lean Production, for task switching in IT.
1. Transportation

What is not applicable for Agile?

Satisfying the customer through exact fulfillment of their requirements is a
priority.

A team stores not only source code, but many other things related to the IT system,
such as tests, scripts, artifacts, libraries and many other things.
Which DevOps principle has this team implemented?

Version control

For what type of business is DevOps the least suitable?

Companies without in-house software development

Every team needs information. In DevOps, it is stressed to visualize certain

information.
Which piece of information should be made available, so the team has ready access
to it?

In which step is work accumulating, inhibiting flow?

What is a benefit of the way the Definition of Done is defined in DevOps?

The team focuses less on the “what” and more on “why”

¿ The team focuses less on the “what” and more on “when”? – Creo que es esta

DevOps incorporates Lean Production principles in software development.

Welcoming change
¿ Continuous Delivery? - Creo que es esta

What helps a DevOps team to successfully develop and deliver working software?

Writing code for software to have built-in quality as a main goal

When value stream mapping, which metric is essential to measure for each step?

Percentage complete and accurate

A commonly understood definition of the term 'time-to-market' is:
The time between business idea and the possibility of a customer purchase.
Which two DevOps practices may help reduce the time-to-market for a company?
(Choose two.)
Continuous delivery and deployment
Continuous identification and reduction of losses

A company decides to do canary releases for some new functionality.

What is a description of a canary release?

Releasing to a limited number of users, before releasing it to all users

Even more than Agile or Scrum, DevOps encourages continuous delivery of new
functionality and continuous feedback from the customer.
What does this achieve?

It yields a greater return on IT

DevOps practices incorporate the value stream concept from Lean Production.
What is a value stream?

The series of actions performed to fulfill any type of request

Why does Operations benefit most from improved configuration management?

It allows Operations to respond to incidents more quickly than without

Your team works in three-week iterations and cannot get all the work for a batch
done within the iteration. They frequently encounter bottlenecks.
What is the best reaction of the team after they identify a bottleneck?

Extend the length of this particular iteration to four weeks to remove the
bottleneck

What is the DevOps practice called that maximizes detection of common errors?
Shift Left

When will an organization find it difficult to adopt DevOps practices?

When many bureaucratic processes are in place, because this causes inflexibility

Why is reducing the fragility of a business system difficult?

Because of the high risks of business disruption when integrating large numbers of
systems

 
IT work within DevOps is organized differently from more traditional practices,
using newer infrastructure management technologies to make this possible.
Which two technologies are meant? (Choose two.)

Automation
Cloud computing

There are many reasons for an organization to become interested in DevOps. When
should companies become interested in DevOps?
When no other method gives the necessary results

Which requirements should a DevOps team take into account when working on a backlog
item?
Both non-functional and functional requirements

A clear Definition of Done is critical in DevOps and considers the value for the
customer. What is a good description of Done for DevOps?

A requirement is Done when the product is accepted.

Tasks need to be prioritized. This prioritization takes place in the queue at the
entry of the value stream. Why does this prioritization often cause problems?

Because when many decisions are made before work even starts, like in the
traditional approach, this causes massive delays.

Why is the concept 'value stream' so important in DevOps?

The value stream helps to realize a smooth and uniform flow through all process
steps.

Which idea is the origin of the concept 'deployment pipeline'?

Modern processors that use parallel pipelining

For DevOps, finding the balance between moving quickly and maintaining application
reliability is important. How does version control support this?

By allowing any member of the team to freely delete unnecessary files and documents

According to the US National Institute of Standards and technology (NIST), what is

not an essential cloud computing characteristic?

Pay-per-use System

In DevOps, what should be done when process deficiencies are found?

Fixes should be found and implemented as soon as possible after detection of the
deficiency.

A value stream map shows clearly where the inefficiencies in a value stream are.
Why should a value stream map be made?

To help optimize business processes

DevOps relies heavily on the principles and practices of Lean Production. One of
the types of waste in IT is 'task switching'. From which original type of waste is
this the translation for IT?

Transportation

What is an advantage of having a DevOps team work together for a longer period?

The team uses their experience to innovate and improve the process.

It is recommended that organizations customize and select DevOps practices that

work in that organization. Organization-specific questions must be raised and
organization-specific answers must be found. Why is this a good idea?

Because DevOps publications do not always reflect reality and hide difficulties and
failures.
What is not a reason to keep the Work-in-Progress (WiP) limited?

To help the rhythm of the flow

Commercial off-the-shelf software (COTS) is used to quickly get the results needed,
because it takes time to develop your own software. What is true about COTS?

COTS requires customization and scripting to configure the system.

Which thought is false in Agile

Satisfying the customer through exact fulfillment of their requirements is a

priority.

Configuration management makes it possible to scale IT infrastructure and software

systems, without needing more people working on them. How should changes to such a
scaled environment ideally be done?

Through fully controlled scripts

A company wants to reduce their time-to-market from years to months. One of their
employees says they should consider using DevOps methods in the IT department. Why
would changing to DevOps help reduce their time-to-market?

Because DevOps uses self-sufficient dedicated teams, there is more agility to deal
with changing product requirements.

Which significant advantage does DevOps bring to an organization?

Eliminate fragility of a business system

What does not help a DevOps team to successfully develop and deliver working
software?

Forming a DevOps team for a short period of time during a project

The most valuable information of a value stream map is taken from three key
metrics. What is one of these three key metrics?

Percentage complete and accurate

A good version control system is one of the highest predictors of high performance
in DevOps. What is necessary to apply version control successfully?

A change in the culture of working with information and configuration

When can the use of DevOps for organizational and technological changes lead to
chaos and loss of control?

When the organization is complex and wants to solve chronic problems

When looking at the emergence of DevOps, new ways of interacting between parties
involved in software development triggered a need for new ways of IT management.
This resulted in DevOps. Which parties that found new ways to interact are meant?

IT departments and customers

What can cause difficulties when DevOps is adopted?

Limited use of virtualization

 
According to DevOps practices, what is the best way to increase the level of
operational control?

Automating all manual operations

When switching to DevOps, a greater return on information technology is expected.

What differentiates DevOps from Agile, Scrum and Lean to meet this expectation?

DevOps accelerates the delivery of new and modified products to the market and
customers.

An organization has a legacy IT infrastructure. They want to start with DevOps.

What is a common approach in such an organization?

To start with identifying those systems that are loosely connected with others

An IT system is still being developed and maintained by many employees as a single

entity. What difficulty with adopting DevOps practices can be expected?

Assigning DevOps teams to separate areas of responsibility

What is the DevOps way of solving incidents?

) Trace the incident back to a recent deployment and roll the system back to a
previous stable state

DevOps recommends visualization of the work done. Which two goals can be realized
by visualization? Please remember to choose 2 answers

Building a pull-system
Identifying inefficiencies

A company uses continuous deployment. Whose decision should it be when to release

new functionality?

) The business

What are two common practices for reducing technical debt?

Refactoring and facing the issue

 
When implementing the deployment pipeline, problems are encountered. Initially,
there are not enough pre-developed tests to ensure steady operation of the
Production environment. Which solution best addresses this problem?

Increase the coverage of the code with tests as technical debt, which must be
addressed as soon as possible

In traditional practices many things can go wrong with releases: some changes are
not documented, the system has not been backed up fully, or there is no previous
state of the system saved. How does DevOps ensure frequent releases without these
problems?

By automating Releases
What is the first step in value stream mapping?

Identify the key steps in the process

What is a difficulty of a rigid or monolithic IT architecture?

Changing and developing the IT architecture itself is difficult to do

The team works in one-week iterations and frequently encounters bottlenecks. What
is the best reaction of the team after they identify a bottleneck?

) Eliminate the bottleneck as soon as possible

Sometimes, it is thought that DevOps is a part of Agile. To which question does

DevOps give an answer, that has nothing to do with Agile?

What should be done with a released product to make it useful and easy to operate?

What benefit does configuration management have?

It allows key team members to be absent without problems.

Waterfall development was causing certain problems by not delivering what the
business needed. Agile addressed some of these problems.
What is a Waterfall feature that is no longer used in Agile?

Sequential execution of predetermined stages

DevOps states that release should be a routine.

Which DevOps principle is necessary for daily releases?
Automation of the deployment pipeline

A company wants to increase production stability. They have already automated all
testing of new releases.
What else do they need to automate to increase production stability?
System and application monitoring

The most valuable information of a value stream map is taken from three key
metrics.
What is one of these three key metrics?
Process time

What is not a proper use of the deployment pipeline?

As an optimal way to link development and testing together

A commonly understood definition of the term ‘time-to-market’ is:

The time between business idea and the possibility of a customer purchase.
Which two DevOps practices may help reduce the time-to-market for a company?
(Choose two.)

Continuous delivery and deployment

Continuous identification and reduction of losses

In DevOps, the organization should start where they are and progress iteratively.
What needs to change compared to a more traditional environment to facilitate
progression?
Management principles and approaches to information technology
A team stores not only source code, but many other things related to the IT system,
such as tests, scripts, artifacts, libraries and many other things.
Which DevOps principle has this team implemented?
Version control

For what type of business is DevOps the least suitable?

Companies without in-house software development

Every team needs information. In DevOps, it is stressed to visualize certain

information.
Which piece of information should be made available, so the team has ready access
to it?

In which step is work accumulating, inhibiting flow?

A company is not yet using DevOps practices. The team notices a problematic
accumulation of technical debt. One of the team members suggests implementing
DevOps practices to solve this problem.
Which DevOps practices support reducing technical debt?

Constant refactoring and eliminating previous bottlenecks

What is a benefit of the way the Definition of Done is defined in DevOps?

The team focuses less on the ‫ג‬€what‫ג‬€ and more on ‫ג‬€why‫ג‬€
¿ The team focuses less on the “what” and more on “when” ? creo que es esta

DevOps incorporates Lean Production principles in software development.

What Lean principle is the core of DevOps?
Continuous Delivery

Your team uses continuous delivery.

What are two reasons to keep the batch size small? (Choose two.)

So that root causes of problems can be identified and resolved quickly

So that the product owner has a good idea of what is delivered when

What is a correct use of a value stream map?

Visualizing the work that is done or is in process

DevOps incorporates Lean Production principles in software development.

What Lean principle is the core of DevOps?
Continuous delivery

DevOps benefits from a `˜start-up spirit' to focus on innovation and

entrepreneurship.
Which attitude to change fits with that start-up spirit in DevOps?
Experiments ( creo ) Si no, conservatism ( traditional )  
The description of the Scaled Agile Framework (SAFe) model states:
SAFe enterprises implement DevOps to break down silos and empower each Agile
Release Train (ART) and Solution Train to continuously deliver new Features to
their end users. Over time, the separation between development and operations is
significantly reduced.
Why is this a limited view on DevOps?

Because DevOps is better than other methodologies for developing software by

incorporating continuous integration and continuous deployment

IT work within DevOps is organized differently from more traditional practices,

using newer infrastructure management technologies to make this possible.
Which two technologies are meant? (Choose two.)

Automation
Cloud computing

Why is reducing the fragility of a business system difficult?

Because of the high risks of business disruption when integrating large numbers of
systems

When will an organization find it difficult to adopt DevOps practices?

When many bureaucratic processes are in place, because this causes inflexibility

Your team works in three-week iterations and cannot get all the work for a batch
done within the iteration. They frequently encounter bottlenecks.
What is the best reaction of the team after they identify a bottleneck?

Extend the length of this particular iteration to four weeks to remove the
bottleneck

What is the DevOps practice called that maximizes detection of common errors?

Shift Left

Why does Operations benefit most from improved configuration management?

It allows Operations to respond to incidents more quickly than without

DevOps practices incorporate the value stream concept from Lean Production.
What is a value stream?

The series of actions performed to fulfill any type of request

Why should everything be stored in a version control system?

It prevents deliberate introduction of chaos in the system

There are many reasons for an organization to become interested in DevOps.

When should an organization become interested in DevOps?

When continuous delivery is achieved and every change automatically results in a

new version of the product

Is it true that when implementing the deployment pipeline, extensive automation is

required to consider it a DevOps practice?

Yes, because the deployment pipeline is needed for continuous automation activities

Cloud computing advances have partly enabled DevOps practices.

Which cloud technology characteristic or characteristics enable DevOps most?

Resource pooling and rapid elasticity make cloud computing cheaper, so that
resources can go to development

Configuration management can prevent unauthorized changes to Production.

How should the system be configured to prevent unauthorized changes to Production?

Value stream mapping should be used to identify security leaks and unauthorized
persons

Which architecture is a cause of the problems with DevOps that a microservice

architecture solves?

Monolithic architecture

In what way does DevOps take operational requirements into account?

By defining all activities that must be done

Even more than Agile or Scrum, DevOps encourages continuous delivery of new
functionality and continuous feedback from the customer.
What does this achieve?

It yields a greater return on IT

A company decides to do canary releases for some new functionality.

What is a description of a canary release?

Releasing to a limited number of users, before releasing it to all users

When value stream mapping, which metric is essential to measure for each step?

Percentage complete and accurate

What helps a DevOps team to successfully develop and deliver working software?

Writing code for software to have built-in quality as a main goal

Time-to-market is very important.

In what way is DevOps supporting a short time-to-market?

By reassembling a DevOps team for each project to ensure relevant experience

DevOps states that release should be a routine.

Which DevOps principle is necessary for daily releases?
Automation of the deployment pipeline

A company wants to increase production stability. They have already automated all
testing of new releases.
What else do they need to automate to increase production stability?

System and application monitoring

The most valuable information of a value stream map is taken from three key
metrics.
What is one of these three key metrics?

Percentage complete
Process time
??????

What is a correct use of a value stream map?

Visualizing the work that is done or is in process

What should be taken into account most when prioritizing tasks according to DevOps
practices?

How much value the task adds

DevOps implies that not only the boundary between Development and Operations must
disappear.
Which other boundary must also disappear?
The boundary between the IT department and the business

¿The boundary between Development and marketing? – creo que es esta

In what way does DevOps take operational requirements into account?

By defining all activities that must be done

DevOps states that release should be a routine.
Which DevOps principle is necessary for daily releases?
Automation of the deployment pipeline

DevOps benefits from a 'start-up spirit' to focus on innovation and

entrepreneurship.
Which attitude to change fits with that start-up spirit in DevOps?
Conservatism

What should be taken into account most when prioritizing tasks according to DevOps
practices?
How much value the task adds

Commercial off-the-shelf software (COTS) has both advantages and limitations for
businesses.
What is true about COTS?

COTS will save the business time and money, by reducing development time

An IT architecture is characterized as monolithic and rigidly bound.

What difficulty with adopting DevOps practices can be expected?
Defining areas of responsibility for each DevOps team

DevOps benefits from a ‘start-up spirit’ to focus on innovation and

entrepreneurship. Which attitude to change fits with that start-up spirit in
DevOps?
Conservatism

Which statement about DevOps is INCORRECT? DevOps is…

A prescribed set of best practices

Which statement about managing a software development project is TRUE?

Use the agile method to obtain fast feedback

Who are the PRIMARY stakeholders for DevOps?

Primary stakeholders of DevOps includes all the roles in the organization and also
the suppliers.

Which one of the below is NOT an example of collective body of knowledge for
DevOps?
Public Standards by ISO

DevOps is NOT
A one size fits all strategy

DevOps is NOT a one size fits all strategy. For every DevOps implementation the
strategy needs to be defined based on the organization's vision and goals (WHY).
Which is a business value of DevOps?
• Increased market share

What are the correct set of DevOps values?

Culture, Automation, Lean, Measurement and Sharing are the five values of DevOps.

Which is a goal of The Second Way?

The second way of DevOps insists on amplifying short feedback loops from right to
left.

Which is a method that pulls the flow of work through a process at a manageable
pace?
Kanban is a FLOW based method which enables PULL system at a sustainable pace. The
Japanese term Kanban means 'cards you can see'.

Which statement most accurately describes DevOps?

A movement to improve communication and collaboration between the Dev and the Ops
teams

Which DevOps practice supports The Second Way?

Peer review of production changes

Which of the following is a goal of DevOps?

Reduced feedback loops
Lower failure rate of new releases

In the context of high-performing organizations, which is a top predictor of IT

performance?
High-trust organizational culture

Why is it important for lT to understand and support the business‘ "why"?

lT must understand why the organization exists and it's purpose, cause and belief

Which of the following is not a goal of NewOps?

By automating operations, remove the need for human competencies
"Integrating different operations teams like storage, network, server etc. by
removing silos and be aligned with business "

Explanation The purpose of NewOps is NOT to remove the need of human competencies.
But to use the human competencies for better decision making, creating more
automation, client interactions, etc.

An organization has been widely criticized for repeated delays bringing a new
product to market. Once live, the product is error prone, prompting further
criticism. Which BEST represents a step the IT organization could take to improve
its relationship with the business?
Focus on improving time to market
Balance responsiveness to change and stability

Which of the following is a Business value of DevOps?

Productivity

“The importance of collecting data on everything and ensuring that there are
mechanisms in place to provide visibility into all systems” represents which value
of DevOps?
Measurement

 
Which best describes The Three Ways?
Core principles of DevOps
Roadmap for implementing DevOps
Explanation: The three ways of DevOps is also called the three principles of
DevOps.

The main focus of Business is on

Stability
Responsiveness (Change)

Which of the following most accurately describes DevOps?

A cultural and professional movement

Development part of DevOps stakeholders represent which one of the below teams?
Product Manager

Explanation: Product Manager role belong to the Development stakeholders. Database

Administrator, Release Engineer and Information Security Engineer roles belong to
the Operations stakeholders.

Bi-Modal IT is
A concept where two distinct IT methodologies exist in the same company

Which DevOps practice supports The First Way?

Value Stream Mapping

Which can be used to demonstrate the IT value of DevOps?

MTTR
Deployment frequency

Explanation:
Both 'Deployment Frequency' and 'Mean Time To Recover (MTTR)' helps in
demonstrating the IT benefits of DevOps. Other metrics are Deployment Time and
Deployment Success Rate.

Which organizational model best supports a devops culture

Adaptive organization -

In a devops culture, which of the following should be shared ?

Tools
All of the above --
Successes

Which of the following is a characteristic of a transformative leader

Personal Recognition

What does the "S" stand for in C.A.L.M.S.

Sharing
Which of the following is one of the four characteristics of collaboration
necesario for a devops culture ?
Transparency

Which of the following is an example of an ideal structure for devops ?

Devops team with an expiriy date

Which of the following is a benefit of continuous delivery ?

Lower change failures rates
Higher levels of IT performance ( higher throughput and stability )
lower levels of deployment pain
All of above -

Which of the following best illustrates a generative organizational culture, as

described by westrum?
Failure causes enquiry

Which of the following is the result of and a key contributor to the downward
spiral that frequently occurs within IT ?
Technical debt

Which of the following is a responability of management in a self-organizing team?

Designing the team and its context.

Which of the following statements is true about necessary non-value add work ?
It should be minimized.

When Value Stream Mapping, what is Lead Time?

The total time between input and output

Why is disrutptive competition driving the business to demand mor value from IT ?
Effective IT is an absolute requirement for the digital transformation required to
complete in the current marketplace and keep pace with technological changes to
customer requirements.
Cloud technology has enabled business competition to rapidly come to market and
disrupt traditional business models without having to enormously invest in
infrastructure
Ther is now a wider variety of cloud-based technical services

What is the wall of confusion?

The metaphorical wall between dev and ops that occurs when dev throws something
over the wal that meets their requirements for speed and flexibility but does not
meet ops requirements for stability.

Which of the following statements best describes knowledge according the dikw model
?
It tells you the answer to the questions such as who, what, when or where.

Which of the following statements defines continuous integration ?

The practice of merging developer working copies into a shared mainline throughout
the day.

 
Which of the following is a key differentiator of transformational leadership vs.
traditional leadership ?
Transf. Leaders lead with questions
Transf. Leaders enable effective teamwork
Transformational leaders are involved.
All of the above -
What are the benefits of having devops teams constructed around product and
platforms rather than by specific functions and in silos ?
They encourage collaboration and address the problems and task orientation.

AS part of the first way of devops, what is the overall goal of flow ?
To decrease the amount of time for changes to be deployed into production and
increase the reliability and quality of those services.

which is not a goal of devops?

Fewer but hihger-quality software releases

The theory of constraints supports which of the three ways?

The first way

Why is organizational culture a critical succeso factor for devops ?

It represents the values and behavioris that contribute to the unique social and
psychological environment of an organization

An organization is implementing devops. The developers concerned that thir ITSM

processes are too comples, slow and will
not support devops principles and practices. Which IT framework will help the
organization instill agile thinking into existing ITSM processes ?
Agile service management

Due to a tightly-coupled architecture, an organization si unable to increase the

frequency of releases for a key service. When releases do occur, they are extremely
painful and the organization's competitive advantage is eroding as a result. Which
software development approach could be used to improve this situation ?
Microservices

Which statement BEST describes change fatigue

Apathy

What is missing from this definition of devops ?

A cultural and professional movment thas stresses communication, collaboration and
integration between software developers and IT operations professionals while ___
Automating the process of sotware delivery and infrasatructure changes

Which of the following devops roles is not yet well defined ?

Devops engineer

An organization is struggling with the additional time it takes for security

reviews after an agile team completes a sprint. The delay is impacting their
ability to release. They want to include more security testing as part of their
"shift left" testing approach. Which devops practice would they need ?
DevSecOps

What is the Three Ways ?

The key principles of devops.

An organization is beginning to build a deployment pipeline but recognizes that

many of the tools may need to be significantly modified at the code level to meet
their requirements.
What type of software should the seek ?
Open Source applications.

Which of the following is required for continuous integration ?

Automated unit, integration and acceptance testing.
Which of the following is a characteristic of a high trust organizational culture ?
Good information flow
Learning from failures and new ideas
Cross-functional collaboration
All of the above -

An organization is looking to improve real-time collaboration between teams. Which

devops practice shoould the be considering?
ChatOps.

Which of the following is a critical success factor for devops ?

Management commitment to culture change

The business 'why' of the golden Circle represents and organization's

Purpose, cause and belief.

An organization is preparing to deploy every release that passes automated test.

Which devops practice are they applying ?
Continuous deployment.

What is the agile manifesto.

Values and principles to guide an iterative and people-centric approach to software
development

Which statement about devops teams is most acurate ?

They should have shared accountabilities

Which statement about the improvement kata is correct ?

It considers the organization's long-term vision or direction

Your team uses continuous delivery. What are two reasons to keep batch size small

Test4

In the context of DevOps organizational considerations, which is TRUE?

Sought after capabilities include a more business-oriented perspective vs. just a

technology perspective
Organizations are creating cross-functional product teams v/s functional teams to
facilitate collaboration

Which of the following sets of skills are essential for a DevOps professional?
• Business, technical, soft skills, self-management

Which of the following is true for DevOps transformation?

Prove that the new way of doing things is better
Reinforce new behaviors with incentives and rewards
Reinforce the new culture with every new employee

In the context of DevOps which is an effective approach when selecting tools?

• Establish a tool chain

When trying to effect major change, who should be engaged in planning activities
and serve as change agents?
• Early adopters

When planning a DevOps initiative, which characteristics are desirable when

selecting team members? People who…
• Are committed to experimentation and learning
When adopting a DevOps culture, which is the LEAST effective way to address an IT
skills gap?
• Hire a DevOps Engineer

In a DevOps culture, which is the best way to determine the frequency of release
windows?
• Talk to the business
In the context of agile software development which of the following in NOT a
responsibility of IT operations?
• Managing the product backlog
DevOps practices in relation to Change Management include…
Using change models
Increasing the number of automated approvals
Increasing the percentage of standard changes

Which statement best describes 'change fatigue'?

• Apathy
•
Which of the following is NOT true for DevOps teams?
• Have individual accountabilities

Which of the following is the biggest challenge for an organization’s expansion of

the use of DevOps?
• People issues
From whose perspective is value defined according to the principles of lean
thinking?
• The end customer

An lT organization wants to pilot their new DevOps practices on an upcoming

release. Which of the following criteria would NOT make for a good pilot?
• Large enough to demonstrate the ROI on DevOps
Which of the following are Critical Success Factors for DevOps?
Training and continuous skills improvement
Management commitment to culture change

Which is a characteristic of a DevOps culture?

• Shared vision, goals and incentives
In the context of DevOps and automation, which is an effective practice?
Automate error-prone work
Automate monitoring and notification activities

Which of the following are the characteristics of a DevOps professional?

Adaptable & Customer-focused
Craftsmen & Curious
Data-driven & Transparent

How do ITSM processes support DevOps?

Enable continuous improvement
Reduce constraints
Increase flow

Which of the following are Challenges & Risks for DevOps?

Lack of commitment or clarity
Transforming a “them” and “us” culture
Blending teams that are geographically dispersed, unfamiliar with each other and
may include suppliers
Which of the following is NOT true for DevOps transformation?
• Promote inertia

What is the ideal structure for a DevOps Team?

• There is no ideal structure for a DevOps Team

Which of the following enable Continuous Delivery?

• Continuous Integration
• Automated Testing
Which is a critical success factor for DevOps?
• Systems engineering that spans Dev and Ops
Test 1 -
Which one of the below is NOT an example of collective body of knowledge for
DevOps?
Public Standards by ISO

Which is a goal of The Second Way?

Shortening feedback loops

Which can be used to demonstrate the IT value of DevOps?

• Deployment frequency
• MTTR

An organization has been widely criticized for repeated delays bringing a new
product to market. Once live, the product is error prone, prompting further
criticism. Which BEST represents a step the IT organization could take to improve
its relationship with the business?
Balance responsiveness to change and stability

Which of the following is a goal of DevOps?

• Lower failure rate of new releases

The main focus of Business is on

• Responsiveness (Change)
• Stability

Which of the following is a Business value of DevOps?

• Productivity

DevOps is NOT
A one size fits all strategy

Which statement about DevOps is INCORRECT? DevOps is…

• A prescribed set of best practices

Which of the following most accurately describes DevOps?

• A cultural and professional movement

Which is a business value of DevOps?

• Increased market share

Which DevOps practice supports The First Way?

• Value Stream Mapping
Which is a method that pulls the flow of work through a process at a manageable
pace?
• Kanban
“The importance of collecting data on everything and ensuring that there are
mechanisms in place to provide visibility into all systems” represents which value
of DevOps?
• Measurement
Which of the following is not a goal of NewOps?
By automating operations, remove the need for human competencies
What are the correct set of DevOps values?
Culture, Automation, Lean, Measurement, Sharing
Bi-Modal IT is
A concept where two distinct IT methodologies exist in the same company

Who are the PRIMARY stakeholders for DevOps?

• Testers
• Design Engineers
• Quality Assurance

Which statement about managing a software development project is TRUE?

Use the agile method to obtain fast feedback

In the context of high-performing organizations, which is a top predictor of IT

performance?
High-trust organizational culture

Development part of DevOps stakeholders represent which one of the below teams?
Product Manager

Why is it important for lT to understand and support the business‘ "why"?

• lT must understand why the organization exists and it's purpose, cause and
belief

Which DevOps practice supports The Second Way?

• Peer review of production changes
Test2

 
An organization is considering introducing Continuous integration to their software
development efforts. What would be the PRIMARY advantage of this approach?
Code commits can be tested together in order to detect and remediate errors before
they go into production

Which of the following helps an organization to practice Rugged DevOps and

DevSecOps?
Introducing security as code

According to the Theory of Constraints, which step precedes ‘exploit the

constraint’?
Identify the constraint

Which DevOps practice supports The Second Way?

• Shared on-call rotation
Which is a goal of DevOps?
• Improve the quality of software deployments
• Improve communication and collaboration
• Improve time to market
When would Kanban be useful?
• To make processes more efficient and eliminate waste
• To make day-to-day work more manageable by allowing teams to pull work when
they are ready
Which is the fourth step (out of five steps) in the Theory of Constraints?
If the constraint still exists, determine what other actions can be taken to
eliminate it
Which DevOps practice provides fast, automated feedback on the production-readiness
of systems?
Continuous delivery
What is one of the PRIMARY benefits of Continuous Delivery?
lt reduces the cost, time, and risk of delivering incremental changes to the
business
In the context of process improvement, which statement about models is CORRECT?
• Define steps for handling specific types of transaction
• Ensure a defined path or timeline is followed
• Can be automated
Which of the following is NOT a benefit of using a Kanban board?
• It enables people to work collaboratively
Which statement about continuous deployment is CORRECT?
• Removes manual step in continuous delivery pipeline
How do tools such as dashboards and Kanban boards help an organization adopting a
DevOps culture?
Improve communication and collaboration
Which is NOT one of The Three Ways?
Automate the continuous testing
Which can be improved by integrating DevOps and IT service management practices?
• Change lead time
• Mean time to recover (MTTR)
• Deployment frequency
Which DevOps practice supports The Third Way?
• Improvement Kata
Which of the Three Ways increases the flow of work from left to right?
• First Way
Which DevOps practice supports The First Way?
• Continuous deployment
Which statement about continuous integration is CORRECT?
• Ensures code is integrated into a shared version control system on a daily
basis
Which DevOps practice prioritizes keeping software deployable over working on new
features?
• Continuous delivery
In the context of DevOps, which statement about Release and Deployment Management
is TRUE?
• Business requirements determine release frequency
• Automating environment provisioning reduces delays
What is the MAIN goal of The Second Way?
• Enabling continual improvement
What is the best description of the Theory of Constraints?
A methodology for identifying the most significant limiting factor that stands in
the way of achieving a goal
An organization wants to identify quick ways to improve the flow of its existing
processes. Which of the following would BEST help them to eliminate unnecessary
tasks?
• Value stream maps
Which is the BEST description of value stream mapping?
• Depicts a process from a work and information flow perspective

Test3
Which of the following activity is NOT an activity of Third Way in DevOps
Practices?
Improve the constraints
Which of the following DevOps practices is a cultural approach to creating
available, survivable, defensible, secure, and resilient software?
• Rugged DevOps
Which of the following is NOT TRUE for Continuous Deployment?
• Reduces the cost, time, and risk of delivering incremental changes
Which of the following are the examples of common constraints?
• Development delays
• Overly tight architecture
• Complex or bureaucratic processes
Which of the following is NOT TRUE for Continuous Deployment?
• Reduces the cost, time, and risk of delivering incremental changes
Which of the following are the examples of common constraints?
• Development delays
• Overly tight architecture
• Complex or bureaucratic processes
Which of the following DevOps practices brings in a mindset that "everyone is
responsible for security" with the goal of safely distributing security decisions
to those who hold the highest level of context without sacrificing the safety
required”?
DevSecOps

An organization has had a series of recent failures in one of their core

applications. The time it took to identify and resolve the error exceeded agreed
service levels. The IT service provider is trying to identify ways to improve their
ability to respond while also improving their resiliency. which of the following
principles behind the Third way could help their situation?
• They could intentionally introduce faults into their infrastructure to
practice their ability to respond and identify ways to increase their resiliency

Which of the following is an example of Non-functional testing?

Capacity testing
The Third Way encourages a culture that fosters which things out of the below?
• Continual experimentation, taking risks and learning from failure
• Understanding that repetition and practice is the prerequisite to mastery
How do shortened feedback loops improve lT's performance?
They enable continuous improvement
Which is a critical success factor for DevOps?
Communication and collaboration
Which of the following is NOT a characteristic of Continuous Delivery?
• Allows for early detection & remediation of errors from code changes before
moving to production
Which statement about DevOps is CORRECT?
Extends beyond software developers and IT operations
Which of the following DevOps practices encourage conversation driven development,
delivery and support?
• ChatOps
Which of the following is an example of a "shift left" testing strategy?
• End to end use-case testing
Chaos Monkey is a tool used for
Apply monitoring, diagnostics, randomization and disruption to the infrastructure
Which can be used to anchor the results of a DevOps initiative?
• Use metrics to show the benefits
• Positively reinforce new behaviors
Which of the following is an example of Shift Left testing strategy?
Performance testing
Which statement about DevOps-oriented teams is CORRECT?
• Use shared tools to communicate
• Automate the flow of information where possible
Which of the following is an example of Feedback Loops?
Monitoring/Event Management data
Which represents the third step in Theory of Constraints?
Subordinate everything to the constraint
Which should be consider FIRST when adopting a DevOps culture?
• Business strategies and goals
Kanban is a DevOps practice which is NOT used for:
• Conversation-driven development, delivery and support
Which of the following are the characteristics of Continuous Integration?
• Runs on production-like environments
• Must pass unit, acceptance and integration tests
• Integrates multiple code branches into a trunk
ChatOps is a tool used to:
• Improve information sharing
• Decrease MTTR
Which of the following is recognized by The Theory of Constraints?
• Every process has at least one constraint that affects its ability to
consistently meet its goal
• The process will only meet capacity of its constraints & will be only as
successful as its weakest link
• Improving constraints is the fastest and most efficient way to improve the
entire process or system
Test4
In the context of DevOps organizational considerations, which is TRUE?
• Sought after capabilities include a more business-oriented perspective vs.
just a technology perspective
• Organizations are creating cross-functional product teams v/s functional
teams to facilitate collaboration

Which of the following sets of skills are essential for a DevOps professional?
Business, technical, soft skills, self-management

Which of the following is true for DevOps transformation?

• Prove that the new way of doing things is better
• Reinforce new behaviors with incentives and rewards
• Reinforce the new culture with every new employee
In the context of DevOps which is an effective approach when selecting tools?
• Establish a tool chain
When trying to effect major change, who should be engaged in planning activities
and serve as change agents?
• Early adopters
When planning a DevOps initiative, which characteristics are desirable when
selecting team members? People who…
• Are committed to experimentation and learning
When adopting a DevOps culture, which is the LEAST effective way to address an IT
skills gap?
• Hire a DevOps Engineer
In a DevOps culture, which is the best way to determine the frequency of release
windows?
• Talk to the business
In the context of agile software development which of the following in NOT a
responsibility of IT operations?
• Managing the product backlog
DevOps practices in relation to Change Management include…
• Using change models
• Increasing the number of automated approvals
• Increasing the percentage of standard changes
Which statement best describes 'change fatigue'?
• Apathy

Which statement best describes the goal of DevOps?

Establish an environment to release more reliable applications faster
Why is disruptive competition driving the business to demand more value from IT

All of the above are true

There is now a wider variety of cloud-based technical services and offshoring
options available to the business that are perceived as offering lower costs and
faster speeds than traditional IT
Effective IT is an absolute requierement for the digital transformation required to
compete in the current marketplace and keep pace with technological changes to
customer requirements
Cloud technology has enabled business competition to rapidly come to market and
disrupt traditional business models without having to enormously invest in
infrastructure

Which of the following is an example of Non-functional testing?

A compliance Test