Tema 1 Istoricul scolile c.

Simplu

1. Who is regarded as the father of scientific management?

a) H. Fayol
b) F.W.Taylor
c) E. Mayo
d) P. Drucher
e) H. Mintzberg

2. The Administrative school of management appearance is related to the name:

a) H. Fayol
b) F.W.Taylor
c) E. Mayo
d) P. Drucher
e) H. Mintzberg

3. The school of human relation appearance is related to the name:

a) H. Fayol
b)F.W.Taylor
c) E. Mayo
d) P. Drucher
e) H. Mintzberg

4. Who is considered the father of scientific management and introduce the idea about efficiency
management?
a)H. Fayol
b) F.W.Taylor
c) E. Mayo
d) P. Drucher
e) H. Mintzberg

5. The book „The principles of scientific management” was published in 1911 by:
a)H. Fayol
b) F.W.Taylor
c) E. Mayo
d) P. Drucher
e) H. Mintzberg

6. This type of management consider that that leadership means to provide, organize, give
orders, coordinate and control based on some basic principles.
a) Systemic management
b) Administrative management
c) Bureaucratic management
d) Behavior management
e) Scientific management

7. This type of management focus on the needs and feelings of workers and the impact of social
relations on groups.
a) Systemic management
b) Administrative management
c) Bureaucratic management
d) Behavior management
e) Scientific management

8. This type of management is focused on streamlining labor activity for effective management
of the enterprise.
a) Systemic management
b) Administrative management
c) Bureaucratic management
d) Behavior management
e) Scientific management

9. This type of management supports the need for the management decision making models and
quantitative techniques and all elements of the organization (technical elements, economic,
social, moral, behavioral, cultural, etc.).
a) Systemic management
b) Administrative management
c) Bureaucratic management
d) Behavior management
e) Scientific management

10. What is the definition of management given by Fayol?

a) To manage is to forecast and to plan, to organize, to command, to co-ordinate and to
control.
b) To manage is to communicate and make decisions
c) To manage is to carry out activities related to human resource management
d) To manage is to forecast, to coordinate, to develop output, to control
e) To manage is to direct and give orders

c. multiplu
1. Taylor put the following ideas in the base of Work organization and management:
a) Science instead of traditional skills
b) Provide favorable conditions for work
c) Using the methods of studying personal relationships
d) Development of each worker to maximum productivity
e) Material factor - the most powerful motivator for working man

2.Administrative school characteristics are:

a) A description of management functions
b) Provide favorable conditions for work
c) Using the methods of studying personal relationships
d) Development of management principles
e) Work stimulation

3. Some of Fayol's principles are:

a) Division of Work
b) Authority
c) Initiative
d) Decentralization
e) Centralization

4. The Functions of management are:

a) To forecast and plan
b) To organize
 c) To coordinate
d) To control
e) To exchange information

5. Some of Fayol's principles are:

a) Insufficient remuneration
b) Order
c) Equity
d) Esprit de corps
e) Decentralization

6. Choose the right statements about Behavioral Management Theory:

a) managers are key players in the organization
b) rules and regulations, laws and following the instructions are basic requirements in
routing
c) manager’s major and authoritarian role determine organizational performance
d) to increase productivity is important relationship between management and
workers
e) control style changes leading to the development of team spirit

7. Theory X and Theory Y are theories of human motivation created and developed by Douglas
McGregor . Choose the right statements for theory X:
a) Management assumes employees are inherently lazy and will avoid work if they can and
that they inherently dislike work
b) Management assumes employees may be ambitious and self-motivated and exercise self-
control
c) Work for employees is as natural as play
d) Manager tends to believe that everything must end in blaming someone
e)Manager believes that, given the right conditions, most people will want to do well at work

8. Theory X and Theory Y are theories of human motivation created and developed by Douglas
McGregor . Choose the right statements for theory Y:
a) Management assumes employees are inherently lazy and will avoid work if they can and that
they inherently dislike work
b) Management assumes employees may be ambitious and self-motivated and exercise self-
control
c) Work for employees is as natural as play
d) Manager tends to believe that everything must end in blaming someone
e) Manager believes that, given the right conditions, most people will want to do well at
work.

9. School F. W. Taylor and A. Fayol show some differences. Compared with scientific
management, administrative management:
a) Focus on workers, as an annex of the machine
b) Focus on rules and regulations, the laws and following the instructions
c) Focus on managers
d) Managers are key players in the organization
e) Managers perform functions

10. Scientific management and administrative management have the following similarities:
a) Division of labor, hierarchical organization
b) Focus on performance,
c) Neglect of informal or social relations within the organization or psychological aspects of
labor
d) Emphasize the role of strong, authoritarian managers
e) Emphasis on interpersonal relations between management and workers

TemaPlanificarea c. Simplu
1. Fundamental elements of planning are:
a) Objectives
b) Formulating actions to follow-strategy
c) Resources
d) Implementation
e) All are correct

2. This process increases the efficiency of an organization. It reduces the risks involved in
modern business activities. It facilitates proper coordination within an organization. It aids in
organizing all available resources. It gives right direction to the organization.
a) Communication
b) Planning
c) Delegation
d) Organization
e) Decision

3. A result of strategic planning is:

a) Operational Plan
b) Tactical Plan
c) Strategic Plan
d) Budget Plan
e) Current Plan

4. This type of plan is developed by high level managers for long term:
a) Operational Plan
b) Tactical Plan
c) Strategic Plan
d) Budget Plan
e) Current Plan

5. This type of plan is oriented towards daily activities, monthly, yearly, to be carried out to
fulfill the strategic plan:
a) Operational Plan
b) Tactical Plan
c) Strategic Plan
d) Budget Plan
e) Current Plan

6. Its short exposure of core values and philosophy of the organization is the main cause of its
existence:
a) Objectives
b) Strategy
c) Mission
d) Tactic
e) Plan
7. If the purpose of the strategic plan includes quantitative and qualitative elements then the
organization has chosen strategic alternative following:
a) Increase in restricted
b) Increase
c) Reduction and reorientation or liquidation
d) Combining
e) No correct versions

8. If the purpose of the strategic plan is established, based on the results correlated with inflation,
then the organization has chosen strategic alternative following:
a) Increase in restricted
b) Increase
c) Reduction and reorientation or liquidation
d) Combining
e) No correct versions

9. If strategic analysis includes regular assessment of strengths and weaknesses, opportunities

and threats of the organization, when organization use:
a) SWOT analysis
b) PEST analysis
c) SMART analysis
d) Analytic method
e) All methods

10. To bring a successful organization must formulate goals satisfy the following requirements.
Choose the incorrect version:
a) General and partial
b) Specific and measurable
c) Accessible and relevant
d) To not related to a time
e) No correct versions

c. Multiplu
1. The main features of strategic planning are:
a) is prepared by top management
b) is developed by by managers from medium level
c) is developed on a long-term
d) is defined in general terms
e) is drawn on a short term

2. The main features of tactical planning are:

a) is prepared by top management
b) is developed by managers from medium level
c) is developed on a long-term
d) is developed for strategy development
e) is drawn on a short term

3. Strategic planning stages of the process are:

a) developing mission
b) SWOT analysis and formulation of objectives
c) study and the choice of strategic alternatives
d) a description of the daily and monthly activities
e) develop and implement strategic plan

4. Strategic planning stages of the process are:

a) developing mission
b) SWOT analysis and establishing the objectives
c) study and the choice of strategic alternatives
d) a description of the daily and monthly activities
e) develop and implement strategic plan

5. Organization's mission statement must contain the following:

a) The purpose of the organization in terms of markets and technologies.
b) The external environment
c) The culture of the organization
d) Details of the general income of the organization
e) Time limits for achieving

6. Evaluation of the external environment of the organization - strategic planning step is

performed by on three criteria:
a) Assessment of changes affecting the organization
b) Analysis of structural subdivisions constituting the organization
c) Determining risk factors
d) Determining factors are possibilities to achieve goals
e) The analysis of the official reports on the activities of the organization

7. In formulating the goals the company must satisfy the following requirements. The objective
should be:
a) General and stable
b) Specific and Measurable
c) Accessible and Relevant
d) It is related to a time
e) Based on decision

8. Strategic alternatives "growth" is characterized by the fact that:

a) is used in industries with rapid growth
b) is one of the less risky methods
c) goals are set based on the previous results
d) long-term or short-term
e) can be quantitative or qualitative

9. The basic components of achieving the strategic plan are:

a) Strategy
b) Tactics
c) Policy
d) Procedures
e) Rules

10. Evaluation of the strategic plan can:

a) Appointment of persons responsible
b) Knowledge of the deadlines of the activities listed in the plan.
c) Periodic review of strategic planning
d) Updating and correction terms taken into account when planning
e) Anticipate potential problems by making corrections and adjustments
TemaMotivarea c .simplu

1. Who assumes that needs could be arranged according to their importance in a pyramid?
a) John Stacey Adams
b) Abraham Maslow
c) David McClelland
d) Frederick Irving Herzberg
e) Victor Vroom

2. Who created 2 factors theory?

a) John Stacey Adams
b) Abraham Maslow
c) David McClelland
d) Frederick Irving Herzberg
e) Victor Vroom

3. This researcher explains that the tension generated by the negative perception of inequity
motivate people to work towards restoring equity:
a) John Stacey Adams
b) Abraham Maslow
c) David McClelland
d) Frederick Irving Herzberg
e) Victor Vroom

4.Maslow's Hierarchy of Needs is characterized by following statements. Choose the right ones:
a) According to Maslow, people are motivated by unsatisfied needs.
b) The needs, listed from basic (lowest-earliest) to most complex (highest-latest) are as follows:
Physiology , Safety, Belongingness, Self-esteem and Self-actualization.
c) The person advances to the next level of needs only after the lower level need is at least
minimally satisfied.
d) The higher-order need is self-esteem and self-actualization and lower-order needs are
physiological, safety, and love.
e) All correct

5. Two-factor theory is characterized by following statements. Choose the right ones:

a) States that there are certain factors in the workplace that cause job satisfaction, while a
separate set of factors cause dissatisfaction.
b) Two-factor theory distinguishes between Motivators  and Hygiene factors.
c) Hygiene factors are needed to ensure an employee is not dissatisfied, but motivation factors
are needed to motivate an employee to higher performance.
d) It was developed by psychologist Frederick Herzberg.
e) All correct

6. Theory of expectations is characterized by following statements. Choose the right statements

about this theory:
a) Hygiene factors are needed to ensure an employee is not dissatisfied, but motivation factors
are needed to motivate an employee to higher performance.
b)It was developed by psychologist Frederick Herzberg.
c) It was developed by psychologist Abraham Maslow.
d) Three components of Expectancy theory are Expectancy, Instrumentality, and Valence.
e)It was developed by psychologist David McClelland.

7. Equity theory says:

a) Is a theory that attempts to explain relational satisfaction in terms of perceptions of
fair/unfair distributions of resources within interpersonal relationships. 
b) It was developed by psychologist Frederick Herzberg.
c) It was developed by psychologist Abraham Maslow.
d) It was developed by psychologist David McClelland.
e)The needs, listed from basic (lowest-earliest) to most complex (highest-latest) are as follows:
Physiology , Safety, Belongingness, Self-esteem and Self-actualization.

8. Need theory says:

a)The needs, listed from basic (lowest-earliest) to most complex (highest-latest) are as follows:
Physiology , Safety, Belongingness, Self-esteem and Self-actualization.
b) Is a theory that attempts to explain relational satisfaction in terms of perceptions of fair/unfair
distributions of resources within interpersonal relationships. 
c) The needs, listed from basic (lowest-earliest) to most complex (highest-latest) are as follows:
Physiology , Safety, Belongingness, Self-esteem and Self-actualization.
d) People have 3 needs - power, achievement and affiliation.
e) Hygiene factors are needed to ensure an employee is not dissatisfied, but motivation factors
are needed to motivate an employee to higher performance.

9. Hygiene factors and Motivation factors are the base of this theory:
a)Need theory
b) Equity theory
c) Theory of expectations
d)Maslow's Hierarchy of Needs
e) Two-factor theory

10. Power, success and relations are 3 needs people have according to:
a)Need theory
b) Equity theory
c) Theory of expectations
d)Maslow's Hierarchy of Needs
e) Two-factor theory

C multiplu

1. Content theories of motivation are:

a)Need theory
b) Two-factor theory
c)Maslow's Hierarchy of Needs
d) Theory of expectations
e) Theory of justice

2. Processional theories are:

a)Need theory
b) Two-factor theory
c)Maslow's Hierarchy of Needs
d) Theory of expectations
e) Equity theory

3. According to Two-factor theory, choose the factors:

a) Hygiene
b) Power
c) Motivation
d) Social needs
e) Success

4. According to Need theory, choose the factors:

a) Hygiene
b) Power
c) Motivation
d) Achievement
e)Affiliation

5. According to Maslow’s Hierarchy of Needs, choose the factors:

a) Power, achievement and affiliation.
b) The Lower-order needs are physiological, safety, and relation.
c) Hygiene and motivation.
d) Expectancy, instrumentality, and valence.
e) The higher-order need is self-esteem and self-actualization.

6. Content motivational theories try to answer the questions:

a) "What motivates people?"
b) "WHY people behave in a certain way?"
c) "How appear motivation?"
d) "What are the ways and the relationships between different stakeholders?"
e) "Where the motivation happens?"

7. Processional motivational theories try to answer the questions:

a) "What motivates people?"
b) "WHY people behave in a certain way?"
c) "How appear motivation?"
d) "What are the ways and the relationships between different stakeholders?"
e) "Where the motivation happens?"

8. Motivational factors from two factors theory are:

a) Supervision
b) Working conditions
c) Achievement
d) Recognition
e) Job security
9. Theory of Expectations (or Expectancy theory) was developed by Victor Vroom. Choose 3
elements the theory is based on:
a) The degree of satisfaction
b) Received result
c) Expectancy: Effort → Performance (E→P)
d) Instrumentality: Performance → Outcome (P→O)
e) Valence- V(R)

10. Hygiene factors from two factors theory are:

a) Supervision
b) Working conditions
c) Achievement
d) Recognition
e) Job security

TemaComunicarea C, Simplu

1. The process of communication in management presents:

a) Gathering the information needed to establish the system – that is the firm's data bank
b) Providing managers with the information they need to perform their functions as possible
c) An informational exchange based on different managerial decisions
d) Developing a set of possible alternative solutions and choosing one alternative from
among that set.
e) Using symbols: words, intonation, and gesture.

2. The process of collecting data presents:

a) Gathering the information needed to establish the system – that is the firm's data
bank
b) Providing managers with the information they need to perform their functions as possible
c) An informational exchange based on different managerial decisions
d) Developing a set of possible alternative solutions and choosing one alternative from
among that set
e) Using symbols: words, intonation and gesture.

3.

4. A management information system function is:

a) gathering the information needed to establish the system – that is the firm's data bank
b) providing managers with the information they need to perform their functions as
possible
c) an informational exchange based on different managerial decisions
d) developing a set of possible alternative solutions and choosing one alternative from
among that set
e) Using symbols: words, intonation and gesture.

5. Nonverbal communication is:

a) Informal communication
b) Talking
c) Gesture, physiognomies
 d) Discussions
e) Written form – letters, messages

6. Verbal communication is:

a) Talking, discussions, written form – letters, messages
b) Gesture
c) Physiognomies
d) Informal communication
e) Documents

7. It refers to communication from lower level managers to top level managers:

a) Downward communication
b) Upward communication
c) Horizontal or Lateral communication
d) Interactive communication
e) Formal communication

8. It refers to communication from top level managers to middle or lower level managers:
a) Downward communication
b) Upwardcommunication
c) HorizontalorLateralcommunication
d) Interactivecommunication
e) Formalcommunication

9. The process of codding is:

a) agathering the information needed to establish the system – that is the firm's data bank
b) providing managers with the information they need to perform their functions as possible
c) an informational exchange based on different managerial decisions
d) developing a set of possible alternative solutions and choosing one alternative from
among that set
e) Using symbols: words, intonation and gesture.

10. It proceeds in a horizontal manner and takes place among equals and at peer level:
a) Downwardcommunication
b) Upwardcommunication
c) HorizontalorLateralcommunication
d) Interactivecommunication
e) Formalcommunication

C. multiplu
1. Stages of information exchange are
a) Launchtheidea
b) Codingandtransmissionpath selection
c) Transmission
d) Decoding
e) Dialogue

2. Participants of communicational process are:

a) Organization
b) A person, collecting and transferring information is its sender.
c) A person, receiving information from sender – recipient (receiver).
d) Method of communication – communicational channel
 e) Information itself – message or report message.

3. Four Management Information System functions are:

a) To collect data
b) To storeandupdate data
c) To process data into information
d) To present information to users
e) To present information to competitors only

4. What includes a typical business report?

a) An introduction
b) The body of report
c) The conclusions
d) The recommendations
e) Marketing plan

5. Barriers to effective human communication

a) Physical barriers
b) Attitudinal barriers
c) Ambiguity of words/phrases
d) Presentation of informatio
e) Organizational structure

6. Some forms of nonverbal communication include:

a) Eye contact
b) Gesture
c) Body language 
d) Writing
e) Facial expression 

7. The internal sources of information include:

a) company records
b) reports
c) conferences
d) meetings
e) financial publications

8. The External sources of information include:

a) financial publications
b) company reports
c) commercially provided information
d) government
e) trade grouping

9. Ways of perfecting interpersonal communication can be:

a) Setting the informational fluxes
b) Clarity and accuracyin expressing ideas
c) Use of communication pauses
d) The rate and rhythm of speech
e) Mainta informal contacts
10. Ways of perfecting organizational communication can be:
Setting the informational fluxes
Clarity and accuracyin expressing ideas
Use of communication pauses
The rate and rhythm of speech
Maintainformal contacts