K Naveen Kumar

Email: navinkorudu@gmail.com Ph. No+91-

9948326279

OBJECTIVE:

Experienced and passionate Senior Operations Analyst with more than five years of experience
evaluating and improving business for well-known organization. Dedicated team member with the
ability to effectively manage and achieve project goals, leveraging my complex understanding of
process.

Professional Experience:

HSBC (First Advantage- Payroll) Jan 3 2022 to Till date

Department- Risk Operations Senior Operations Analyst (Compliance- Investigations)

 Execute fraud database searches and perform fact findings on any discrepancies and gather
relevant documents.
 Documented all concerns and incidents and reported them to the manager.
 Perform critical and confidential checks like Credit, Blacklist, Sanctions, Negative news
screening etc.
 Identify and escalate issues timely and support the delivery of global projects.
 Build trusted relationships with vendors and stakeholders for smooth execution of daily
deliverables.
 Timely escalations of adverse cases or issues for internal reviews with regional leads
 Risk Management, KYC & Fraud Investigation

Tata Teleservices pvt ltd : As SME Compliance- Investigations March 1 2021 to June 17 2021

 Contract hire from Booms consultant management

Cognizant Technology Solutions with Client UBS Financial Services: March 2017- June-15-2020
Role: Process Specialist
Client: UBS Wealth Management.
Process: Banking Reconciliation, Private banking and KYC Reporting for the UBS Bank,
London, Canada and US region.

• Providing live support to UBS stakeholders on the reconciliation & Fraud items.
• WMA Bank Reconciliation by comparing the checks from the UBS books and statements from
other BANKs like BOA, CITI bank, Etc. We perform TLM matchings, RDC & MDC check
reconciliations with the help of RUMBA application and Statements requesting from respective
banks
• WMA Private Bank Reconciliation by comparing between two different source systems.
RECON is the application for feeds, reconcile on different banks like BBH, with help of
 respective statement balance with Global Plus/Portia balance.
• Maintain daily, weekly and monthly reports on the status of various reconciliations
performed by the team and preparing documentation of those reports to discuss on the daily,
weekly and monthly production calls with the onshore management
• Conducting regular meetings on the updates policies as per the Clint requirements
• Performing Cosima checks background verification, SOW/ SOF.

• Rasing Tickets and mails on Queries regarding process enhancements

• Providing training & certification tests for the new joiners.

• Updating the SOP (Standard Operating Procedures) on the new updates in the process and
sending it to the clients for the approval
• Updating latest KYC, EDD and verification on ID/VA

• Dealing the UBS wealth management and HNI customers.

• Investigation on the wrong Checks and updating right information to the business.

• Perform cash reconciliation of various internal ledger accounts of Wealth Management

Americas, UBS.
• Investigating on the differences between the Ledger and external entries. Reporting to the
onshore team if there are any discrepancies between the Ledger data and the External Entity.
• Interacting with the clients regarding imbalance in accounts and taking suggestions
• Need to ensure timely resolution of discrepancies as per agreed SLA’s (Service Level
Agreements).
• Preparing week end report, month end reports and other internal documents for accuracy or
reasonableness prior to dissemination.

Reviewing the process documents and updating as on when new changes were recommended to ensure
team efficiency.
HSBC Electronic Data Processing India Pvt. Ltd., Hyderabad April 2012 to Feb
2017
Role : CDD Analyst – AML /CMB Annual Reviews/KYC
Client : UK region

Customer due diligence means taking steps to identify your customers and checking they are who
they say they are. In practice this means obtaining a customer’s name and photograph on an official
document which confirms their identity.

Role Description:

• Contact relationship managers and branches to enquire about customer’s documents and any
Additional knowledge.
• Conduct reviews on accounts and high values profiles to identify potential customers for tax
reporting purposes.

• Sending letters to customers for missing KYC/EDD and ID&VA documents.

• Enquiring about their Business and Personal SOW/SOF to update the records.

• Perform quality checks on items processed by staff and provide necessary feedback.

• Delivering process training to new staff and cross-train existing staff across different
queues.

• Conducting refreshers and cascading procedural updates to the team on regular basis.

• Liaise with Business Area to discuss the trends and issues within the process and suggest process
improvement ideas.

• Provide constant support to the team in processing the volumes and clarifying any
questions related to the process
ACADEMIC RECORDS:

Course University/School Year of Passing

MBA Brilliant group of college JNTU 2011

B.Com Avanti Degree & P.G. College 2008
Intermediate Nalandha junior. College 2005
SSC Vikas bharathi High School 2003

TECHNICAL SKILLS:

• Operating systems : Windows 2010 Server/XP

• Packages : MS-Office, Basic knowledge on Database, Tally

• Internet : Good knowledge on Internet with browsing skills.

• Keyboard skills : 35 WPM

PERSONAL STENGTHS:

• Willingness to Learn and Grow

• Team facilitator and hard worker.

• Self-motivated and punctual.

• Good verbal and written communication skills

EXTRA CURRICULAR ACTIVITIES:

• Actively participated in Rewards and Recognition programs in the organization.

• Promoted awareness on Global Standards in the process by conducting various activities.

• Conduct fun activities within the process.

 SLA Management
 Quality and Risk Management
Personal Profile:

Name : K Naveen kumar

Father’s Name : K Kameshwar Rao

Date of Birth : 17/06/1987

Address : H.No: 14-76/A, 159, plot no 35, laxmi nagar colony

near TKR collge Meerpet -500097

Mobile : +91-9948326279
.
Nationality : Indian

Hobbies : Music, Traveling.

Languages : English, Hindi, and Telugu.

Declaration:

I hereby declare that all the above information is true to the best of my knowledge.
Date:
Place: Hyderabad
( K Naveen Kumar)