• Specialized in IT System Integrator, About Armakom
• Founded in Turkey in 2002,
• Specialized in Emergency Operation Management Systems, • Founded ARVENTO MOBILE SYSTEMS in 2005 • Listed among top 500 Information Companies since 2005, • 112 Emergency Project that was developed in 2007 by Armakom for the Ministry of Health, Republic of Turkey, was awarded with the prize of "Project of the Year" by IBM. EMERGENCY OPERATION MANAGEMENT SYSTEM The whole system managed from single hand with suite of fully integrated solutions • Emergency Operation Management • Call Centre (Soft-IP Pbx) – SMS, Alarm, e-Call and similar call taking procedures • Sound Recording System • Radio Integration • Digital Map Applications • Position Inquiry Service • Camera Surveillance Systems Integration • GPS Vehicle Tracking System • Navigation Integrated Mobile Data Communication System • Software for Establishing Coordination with Relative Organizations and their Systems • Web Based Reporting and Management Applications Very mature and efficient Call Receiving makes emergency teams’ lives easier and faster
• All of the calls are taken by
the computer.
• Digital IP Exchange and IP,
IVR and several similar characteristics are integrated to the system completely.
• All of the data related with
the operation are recorded.
• Operators and Mobile Teams
are being monitored On-Line.
• Reports and statistics are
received instantly. Optimized response times save lives
• Address may be searched on
digital maps.
• Incident area may be marked on
the map, and the path that may be used to reach to the incident area as soon as possible is drawn on the map.
• Address of the calling number is
marked on the map automatically. (with the support of Telephone Operators) Single system control makes it possible to manage different channels together
Recording calls makes it possible to investigate past incidents
• Telephone and radio conversations are recorded.
• Full integration is established with the call center and Emergency Operation Management Software. • Reports can be taken with several parameters, such as date-time, operator, telephone number Emergency Operation Management Software registration numbers. Radio integration brings flexibility, speed to the operation
• Radio announcement may
be made with a single click by using a microphone and headphone.
• All the radio conversations
are recorded. Fast response and efficient vehicle management with Vehicle Tracking
• Mobile Teams are monitored on
Digital Maps for 7/24.
• Vehicle speeds, departure times,
locations and similar occasions are monitored on-line.
• ARVENTO is used on Vehicle
Tracking Systems. Vehicle Module enables immediate and informed response
• Addresses of incident areas are
communicated to the teams automatically and are indicated on the map.
• Duplex communication and data
transfer are made between the control center and teams (photos, duty forms etc).
• Reports with regards to arrival times are
established automatically.
• Navigation may be initiated
automatically with regards to navigating to the incident area. Full online control View all ambulances and teams in the country Select any for exact location, driver, speed, etc Full online control View all ambulances and teams in the country Select any for exact location, driver, speed, etc Full online control View all available beds in the hospital, city or country Full online control View detailed information for each station, team or case Incidents by type, results, response times, etc Efficient team and resource management with detailed online statistics
Online Statistics include:
• Very detailed information about Mobile Teams including response times, travel times, utilization, etc. • Individual incidents can be analyzed by team, vehicle, patient, hospital, causes and results, etc. • Distribution of calls according to hour, day, month and year and detailed information on individual calls • Detailed information on operators in terms of performance and utilization • Sound Recordings can be accessed and analyzed anytime Citizens are safe and well-cared with Modern and Proven Emergency Management Ministry of Health, Republic of Turkey, and 112 Operations Control Centers throughout the country.
Ministry of Interior, Republic of Turkey, and 112 Operations
Control Center throughout the country
DMR Radio System of the Turkish National Police
Vehicle Tracking and Mobile Data Communication Systems
used by more than 45.000 clients and in more than 700.000 vehicles in 28 different countries THANKS!