Republic of the Philippines

DEPARTMENT OF EDUCATION
Region 02 (Cagayan Valley)
SCHOOLS DIVISION OFFICE OF CAGAYAN
Regional Government Center, Carig, Tuguegarao City, 3500
GADU NATIONAL HIGH SCHOOL
Gadu, Solana, Cagayan
LESSON PLAN
IN
TVL 12 FBS
(FOOD SERVICE OPERATIONS )
I. Objectives
A. Content Standards The Learners demonstrate understanding of concepts, and
principles in preparing the dining room/restaurant area for
service.

B. Performance Standards The learners:

A. Independently prepares the dining room/restaurant area
for service
B. Demonstrate knowledge and skills of food and beverage
service in relation to taking table reservations

C. Learning LO 1. Take table reservations (TVL_HEFBS9-12AS-Ia-b-1)

Competencies/Objectives A. Define different telephone ethics;
B. identify different telephone ethics;
C. demonstrate knowledge and skills of food and beverage service in
relation to taking table reservations

II. CONTENT Telephone ethics

III. LEARNING
RESOURCES
A. References Learner’s Material Pages – Page 7-10

1. Curriculum’s Guide Curriculum Guide Pages – Page 8 of 25

pages
2. Textbook Pages
3. Additional Materials Power point presentation
from Learning Activity sheets through power point presentation
Resource (LR) portal
B. Other Learning
References
IV. PROCEDURES
Reviewing previous Arrange me!
lesson or presenting the  Let students rearrange the jumbled letters
new lesson posted on the power point using the pictures
given.

address: Gadu, Solana Cagayan

telephone no.: None
Email Address: 300461@deped.gov.ph
Website: //sites.google.com/deped.gov.ph/gadu.nhs
 Republic of the Philippines
DEPARTMENT OF EDUCATION
Region 02 (Cagayan Valley)
SCHOOLS DIVISION OFFICE OF CAGAYAN
Regional Government Center, Carig, Tuguegarao City, 3500
GADU NATIONAL HIGH SCHOOL
Gadu, Solana, Cagayan
A. Establishing a purpose Activity
for the lesson 1. Two Students will come in front
2. With the use of their cellphone, let them call
each other
3. Let the class hear and observe their
conversation
Relate me!
B. Presenting Teacher will ask the students their observation the way
examples/instances of they take and converse.
the new lesson
C. Discussing new concepts Video presentation about telephone ethics.
and practicing new skills
#1
D. Discussing new concepts Power point Presentation
and practicing new skills  Present learners the different telephone
#2 etiquettes

E. Developing mastery Describe how call center agents received calls from
costumer?
F. Finding practical Why do we need to practice phone etiquette?
applications of concepts
and skills in daily living
G. Making generalizations What are the different telephone etiquette
and abstractions about
the lesson
H. Evaluating learning Enumerate the different telephone etiquette ? 10 points

I. Additional activities for

application remediation
V. REMARKS

VI. REFLECTION
A. No. of Learners who
earned 80% on the
formative assessment
B. No. of learners who
require additional
activities for
remediation.
C. Did the remedial lessons
work? No. of learners
who have caught up with
the lesson.
address: Gadu, Solana Cagayan
telephone no.: None
Email Address: 300461@deped.gov.ph
Website: //sites.google.com/deped.gov.ph/gadu.nhs
 Republic of the Philippines
DEPARTMENT OF EDUCATION
Region 02 (Cagayan Valley)
SCHOOLS DIVISION OFFICE OF CAGAYAN
Regional Government Center, Carig, Tuguegarao City, 3500
GADU NATIONAL HIGH SCHOOL
Gadu, Solana, Cagayan
D. No. of learners who
continue to require
remediation.

E. Which of my teaching
strategies worked well?
Why did these work?
F. What difficulties did I
encounter which my
principal or supervisor
can help me solve?
G. What innovation or
localized materials did I
use/discover which I
wish to share with other
teachers?

Prepared by: checked by: Noted:

Vanessa C. Taberlo Jomar Parallag Vilma Cruz
SUBJECT TEACHER Subject Coordinator Head Teacher/OIC

address: Gadu, Solana Cagayan

telephone no.: None
Email Address: 300461@deped.gov.ph
Website: //sites.google.com/deped.gov.ph/gadu.nhs