The customer is writing to express dissatisfaction with the cleaning company's recent services. Over the last three cleanings, the customer has noticed that the windows are not properly washed and have stains, dust is only wiped from visible surfaces and not fully cleaned, and an unpleasant smell lingers after cleaning. These issues negatively impact the company's reputation of being detail-oriented and intimidate customers. The customer asks the cleaning company to take corrective measures by replacing cleaning products with higher quality ones and better training employees to focus on service quality.
The customer is writing to express dissatisfaction with the cleaning company's recent services. Over the last three cleanings, the customer has noticed that the windows are not properly washed and have stains, dust is only wiped from visible surfaces and not fully cleaned, and an unpleasant smell lingers after cleaning. These issues negatively impact the company's reputation of being detail-oriented and intimidate customers. The customer asks the cleaning company to take corrective measures by replacing cleaning products with higher quality ones and better training employees to focus on service quality.
The customer is writing to express dissatisfaction with the cleaning company's recent services. Over the last three cleanings, the customer has noticed that the windows are not properly washed and have stains, dust is only wiped from visible surfaces and not fully cleaned, and an unpleasant smell lingers after cleaning. These issues negatively impact the company's reputation of being detail-oriented and intimidate customers. The customer asks the cleaning company to take corrective measures by replacing cleaning products with higher quality ones and better training employees to focus on service quality.
I am writing to express my dismay at the service provided by your cleaning company.
Your company often provides services to us, and I have always been satisfied with its services. But lately I have noticed that your employees do not focus on the quality of service. The last three times your employees have been in my offices to clean I have noticed several things wrong. First, the windows are not washed properly, and I have noticed multiple stains after washing. Secondly I noticed that the dust on several surfaces is not wiped off at all. The employees only wipe the dust from the surfaces that are visible. Another thing that bothers me is the smell of the products they work with. After cleaning the company there is an unpleasant pungent smell. All these aspects influence the reputation of the office and our company, as we position ourselves as a detail-oriented company. All this intimidates our customers and creates an unfavourable image. With this letter I am asking you to take some corrective measures. I ask you to replace the products you work with with better quality ones, and also to have a discussion with your employees and train them better.
I hope you can take steps to ensure that this mistake will not happen again. SincerelyYours faithfully, Baluțel Corina