Professional Documents
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T&S+Welcome+Packet+ +recruiting
T&S+Welcome+Packet+ +recruiting
Accenture
Trust & Safety
With care at its core, helping to build a
secure digital environment with
certainty, together.
Table of Learn about Accenture Committed to your growth
Please note, Accenture provides this packet before your start date so you can begin learning more about the resources
available to you. While you will learn more about these resources after your start date and during New Joiner Experience, if
you have questions before then, please contact your recruiter. This material is meant for your use only; please do not
forward.
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Accenture is a global professional services company with
leading capabilities in digital, cloud and security.
Accenture
Strategy &
Interactive Technology Operations
Consulting
Supply Chain Utilities Trust & Safety Network Health Core Financial
Services
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Welcome to Accenture
Operations Trust & Safety
Our Vision
Our Mission
At Accenture Trust & We are Accenture Trust & Accenture
Safety, we act boldly. We Safety. We are a diverse
think differently. We mix of pioneers, leaders Accenture
What we Who we do What is the
always put the well-being
of our people first. As a
and trend setters helping
to keep Internet platforms
Operations do? it for? benefit?
result, we build lasting safe and providing trusted Trust & Safety Every day, we go to We partner with Monitoring and
relationships with our platform experiences that
people, our clients, our demonstrate our care for work to accomplish global clients who reviewing content
Content one thing: To help operate digital across global
partners and the Internet the world. moderator
Client
Client
community that ties keep the Internet platforms, ranging platforms help keep
society together. Visit the Trust & Safety safe. Our focus is to from social media to our communities safer
portal after you have your moderate content ecommerce. We strive on the Internet.
Accenture Enterprise ID to across platforms to to help protect our
Our core values drive stay connected and learn help build a trusted families, friends, and
everything we do, and we more! environment and the communities
put them into action safer, better which they live in.
through Truly Human experience for all
principles, enabling our consumers of the
people to operate at their Internet.
best every day.
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You don’t get this in many
careers… to impact people around
the world in a positive way and this
is what matters most to me and the
work we do every day. I am grateful
for this role and the teams I work
Clare Murphy
with and support. Trust & Safety Agent /
Content Moderator
Dublin, Ireland
Well-being Support
Virtual calming room to help give your mind and body a break
throughout the day
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Mental health
& well-being
support at
Accenture
We are committed to helping all
of our 700,000 people succeed
both professionally and
personally, and recognize there
are certain areas of our work,
including content moderation,
where our people may need
additional health and well-being
support. 8
Health and well-being
resources at Accenture
families.
You will learn more about these
resources and the Total Rewards in
your country during New Joiner Calm App Thriving Mind Thriving Future of work
What is it?
The EAP is a free and
1 24/7 phone counseling
5 Referral services
confidential benefits
program available at Face to face or virtual
Accenture to help maintain
a healthy and fulfilling life. 2 sessions per member per
event 6 Legal and financial
counseling
The weCare Program provides dedicated support for the well-being of our Trust & Safety community via licensed mental health
professionals.
You will learn more about the weCare program during New Joiner Experience.
Engagement
Individual and On-demand activities,
group coaching coaching connection, and
sessions sessions learning
opportunities
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weCare Success Stories
Content Moderators share the many benefits they receive from the program
“I have developed a lot of new “…the wellness (sessions) do “I’m able to share my thoughts “…wellness benefits the people “I started my wellness journey
habits such as spending more help me to realize it’s ok to be and feelings and (am) happy that around you too; as you are when I joined Accenture and
time with myself, meditation, vulnerable, it’s ok to not be ok, it someone is there to listen and socializing with (a) good ever since, it’s something I look
reading self-help books, …(now I is ok to share” advise me” attitude” forward to every month”
am) more open to new things”
I have found the individual coaching sessions to be very helpful in providing tangible steps to, not only handle
the mental strain of the project work, but also create a strong foundation of mental health habits to use
throughout my career. [weCare…] is awesome! And truly helped me be accountable in developing strong
mental health habits as well as being a sounding board to my experiences in the project.
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Career development
Learning &
career
pathways
At Accenture Trust & Safety, we care
for YOU – our people – who help keep
the Internet safe.
*Resources can be accessed post start date with your Accenture Enterprise ID
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Learning has been the
cornerstone of my journey.
The work that I do helps
others, and it drives my
passion. Zahara Fernandes
Global Quality Training Policy Lead
Mumbai, India
Client
Quality Trainer / Policy Operations
Agent Team Lead Supervisor Experience Account Lead
Assurance Analyst Manager
Service Lead
Well-being resources*
We are committed to continuously caring with compassion for you – our people. It is through this commitment that we – together – can foster
support and growth which accelerate a rewarding, fulfilling and purpose-driven experience.
*Resources can be accessed post start date with your Accenture Enterprise ID Copyright © 2022 Accenture. All rights reserved. 18
Career accelerator pathways
Professional development resources
At Accenture Trust & Safety, we are committed to supporting your
growth.
*Resources can be accessed post start date with your Accenture Enterprise ID
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