ABOUT US

Marco Polo Hotels

5/F, Marco Polo Hongkong Hotel,
3 Canton Road,
Harbour City, Kowloon,
Hong Kong SAR, China

Marco Polo Hotels embody the ethos to T +852 2118 7232

explore, discover and experience a

destination creating unique guest

experiences in established locations Our Vision
and drawing on the key philosophies of
Exceptional and personalized service,
its namesake, Marco Polo: the explorer,
exceeding expectations, and inspiring a
global traveller, entrepreneur and connection to our brand in the experiences
connoisseur of culture – just as Marco we provide.
Polo’s modern travellers are today.

What We Believe

Our Mission
We are committed to provide a 360 degree
integrated hotel management service that
creates exceptional value. Our people
embody the Niccolo & Marco Polo Spirit to
explore, discover, experience and journey
beyond.
At Marco Polo Hotels, our core values are the
principles that guide, motivate and inspire us
as we bring our mission to life. These core
values describe “how” we do what we do and
they are the very essence of Marco Polo
Hotels.
 Our goal of being the first choice for
guests, associates, shareholders and
business partners is dependent on us
attracting and retaining the best
people.
REFERENCE; Our Mission, Vision and Values | Marco Polo Hotels. (n.d.). Retrieved October 20, 2022, from
https://www.marcopolohotels.com/en/careers/our_mission_vision_and_values.html
At Marco Polo Hotels, we take pride in
providing our associates a career in which they
can excel. Our commitment to career
enhancement is evident by the fact that each
year the majority of the company’s management
positions are filled by means of internal
promotions and transfers.
We support our associates internal cross
exposure program through all our hotels as a way
to acquire and develop new knowledge and skills
in order to enhance their career development.
AWARD
Redefining luxury travel, Marco Polo Ortigas
Manila takes pride as it gets recognized once
again in the global hospitality landscape as it
covets the Five-Star Award, for the sixth
consecutive year, by Forbes Travel Guide for
2022.
Our Values
Exceptional Service - We understand that the value can
be created with every encounter and this is reflected in
our superior standard of service.
Integrity - We are honest and straightforward in our
interactions with our owners, guests, colleagues and the
communities in which we operate.
Respect - We respect the objectives of our stakeholders,
the values of our guests, and the cultural difference in
the locations that we operate.
Teamwork and Passion - We bring our individual
expertise, creativity and passion for our industry as a
Marco Polo team member. This sets us apart and is the
essence of the Marco Polo Way.
Continuous Improvement - We are innovative and
utilize best practices to continually improve our
management techniques, and the quality of our
products and services.