Hospital Planning, Infrastructure, Design and maintenance

1. Discuss how the role of the hospital in health care and hospital planning and design are being
affected with the PESTER environment. Provide a relevant example.
a. Political
b. Environmental
c. Sociological
d. Technological
e. Economics
f. Religion

2. Discuss the relevance of the 5Es in Hospital Planning

a. Explore the Needs
b. Establish the interest
c. Explain the deal
d. Emphasize the key benefit
e. Execute the close or next step

3. In a hospital, nursing unit or ICU is a concept of microsystem, it is system within a system.

Discuss the impact of 5Ps in nursing unit and ICU and relate it to the different factors that might
significantly affect the organization’s effectiveness of the hospital. Discuss how this 5Ps can
improve the hospital Macro and micro system
a. Purpose (mission, vision, goal, objectives)
b. Patients (client satisfaction, quality assurance)
c. Professionals (training, development, hiring and promotion)
d. Processes (referral, discharge, admission)
e. Pattern (weaknesses, loop holes in the process)

4. In a hospital management requires planning, organizing and directing and leading. Discuss each
of five concepts and provide debate how the concept can be used to manage the of hospital
management.
a. Planning: short-term versus long term
b. Organizing: Organizational Chart versus Functional Chart, Delegation of ,
Departmentalization, M____ or Rotation
c. Directing:
d. Leading: inspiring,

5. Clinical supporter services such as radiology, laboratory, OR/DR planning are usually dependent
in an accurate inventory management and communication management. Discuss how
management and poor communication process negatively affect the services. Provide mitigating
strategies feeling the concept of 3Es
a. Education
b. Enforcement of policies, rules, guidelines
c. Engineering intervention
6. Administration services include, but not limited to medical records, hospital infection control,
material management, marketing and evaluation. Discuss how each of these services can be
used to improve the image of the hospital. How will you evaluate these administrative services
in terms of
a. Patient’s satisfaction (survey)
b. Employer’s performance (supervisor evaluation, peer evaluation, 3 rd party evaluation)
c. Hospital performance ( hospital profitability, patient’s preference)

7. Hospital waste management is one of the major processes on the hospital. Discuss how green
marketing / management can help improve hospital waste management process.

8. Quality assurance is a continuous process. Hospital institutions should conform to a culture of

quality excellence. Discuss how obtaining accreditations can help improve quality assurance in a
hospital institution.
a. ISO
b. Deming Award
c. Philippine Quality Award
d. Star Quality Award

9. Discuss and explain how demographics, conditions, operational framework and operational cost
are important in terms of effective planning for facilities. Give examples.

10. Designing a health care facility should conform to the standard set by regulatory bodies.
However, health care facilities design should also promote healing. Discuss the different
strategies or designs that can make your patient feel that your hospital can help then regain
their health.
a. Hotel design
b. Indoor garden views
c. Free flow of fresh air
d. Painting
e. Music