A: Define “bonus”

a bonus is an additional amount of payment above basic pay as a reward for good work

B: Identity two reasons why people work.

Because people want job satisfaction, and they want get money.

C: Outline two levels in Maslow’s hierarchy of needs experienced by the hotel workers.

They need esteem needs and social needs, the first level is esteem need and the second level is social
need. The first need mean is the workers need respect from others workers. Second need mean is the
workers need friendship, belonging to a group.

D: Explain two benefits to the hotel of having well-motivated employees.

Improve the motivation of all the employees and is think of introducing a bonus.

E: Do you think introducing a bonus is the best way to improve the motivation of the employees at the
hotel? Justify your answer.

I think so, because I think if there is a bonus condition, but the employees will be more active, and then
use the results of the work in exchange for the bonus.