Driving ecommerce growth for brands

The way people shop Flexibility

online has changed for to purchase products from their preferred channel

good
Customers have new expectations
Speed
to get fast delivery of their orders

Convenience
to return or exchange their purchase with ease
 Growing brands need to serve today’s - anytime,
anywhere customers

73% 63% 60%

of shoppers use multiple of shoppers say delivery speed is of first-time customers check
channels before making a an important consideration when return policy before buying
purchase shopping online
 ytixelpmoC
Challenge:
How to meet customer
expectations?
Selling on multiple sales channels and
fulfilling orders from locations closer to
customers leads to better sales and a
Sales channels & locations
delightful customer experience.
Brands struggle to grow due to the complexity that comes with the
implementation of this strategy.
No one solution offers unified commerce capabilities.

Make products Regional distribution of Drive data-backed

Manage returns, refunds
available to multiple inventory to match decisions to align
and claims
sales channels customer demand business growth

Automations to
Showcase badges to Fast fulfillment of
manage dozens of
increase conversions orders
workflows
 That's why we built Eshopbox
A unified solution to make ecommerce growth easy for businesses of all sizes

All-in-one distribution software

Powered by logistics network

Driven by ecommerce operators

 Meet Eshopbox
The next distribution platform for ecommerce business

Technology

Multi channel commerce Order Management Shipping Payment Reconciliation Analytics

Multi channel inventory management Intelligent order routing Data driven carrier allocation Configure fees Product performance
Automatic multi-location allocation Customised packaging workflows Advanced shipping rules Reconcile expenses Unit economics
Virtual combos Automated exception handling In-built customer notifications Track payment status Custom & Scheduled reports
Prime and Assured badges Automated returns management NDR automation Monitoring & Alerts Inventory KPIs

Logistics

Regionally distributed warehouses Carrier network FulfillmentOS TM

Operators

Onboard sales channels Manage product listings Book payouts File claims Handle order exceptions And more routine workflows 
 Brands use Eshopbox's software & fulfillment network for

Multi-channel
selling

Intelligent order
routing

Smart carrier
allocation

Express delivery

NDR workflow

Optimal inventory
distribution

Return automation

Reconcile payment
With unified data on
Eshopbox platform,
we help brands take
smart decisions
Optimal locations to store inventory
Recommendations on what SKUs to
restock
Order and SKU level profitability
Fulfilment cost per order and tips to
optimize
Revenue recognition and leakages
Customers get amazon-
like purchase experience

Superior order tracking

Proactive updates on Email, SMS, and Whatsapp

On-demand returns portal

Instant refunds and exchanges

Businesses of all sizes – from startups to large enterprises - use Eshopbox to
run and scale their ecommerce business
Businesses of all sizes – from startups to large enterprises - use Eshopbox to
run and scale their ecommerce fulfillment

7 Fulfillment Centers 18 million

2mn cubic feet storage capacity listings managed

99.63% 6 hours
average order processing TAT
on-time order processing rate

98.70% 32000+
Orders fulfilled at Eshopbox meet the average orders processed per day
badge promise
 What our customers say?

Unlike 3PLs, Eshopbox pricing

Eshopbox's fast and accurate
fulfillment helped us beat
fulfillment benchmarks and
become a top-tier seller on 5
marketplaces. We have witnessed
7x growth in sales.
Eshopbox owns the entire
was simple with all-inclusive
fulfillment journey, and we have
services. We don't engage
end-to-end visibility of our
multiple solution providers for
operations. Handy reports and
technology, warehousing,
quick snapshots help us make
shipping to get our orders in
quick business decisions.
customers' hands.

With Eshopbox, we are able to scale multi-channel,

Using Eshopbox, our team has earned back a lot of
multi-location fulfilment with ease. Our shipping costs
hours which were otherwise spent on managing e-
have been reduced and delivery times have got
commerce operations
better.
Why do brands choose
Eshopbox?
Sync common inventory to multiple
sales channels

Uplift in sales

Get badges that increase

conversions

Cost savings

Easy to scale
Increase in repeat customer
purchase
Why do brands choose
Eshopbox?
Optimum inventory hold means no
overstocking

Uplift in sales

Offer express delivery at lower

shipping costs

Cost savings

Easy to scale
Pay as you go pricing. No minimum
volume commitments
Why do brands choose
Eshopbox?
App-driven experience. No overload
of emails and spreadsheets

Uplift in sales

One workspace to manage entire

ecommerce operations

Cost savings

Easy to scale
Grow seamlessly with no constraints
of space, manpower and resources
 Blackberrys grew over 300% YoY with Eshopbox

The Problem The Solution

No clear ownership due to multiple service providers All-in-one fulfilment solution from warehousing to delivery

High inventory hold due to reserve pools for different sales channels 42% lesser inventory hold by using same inventory for multiple channels

Poor post-purchase experience for website orders Superior order tracking, automated refunds and exchanges

Loss of sales due to limited pin code serviceability Extended reach across 28,000 pin codes

Manually reconcile marketplace payments Automated payment reconciliation

The Bottom Line

300% increase in ecommerce sales

₹45M average monthly revenue
65% orders are fulfilled regionally
More customer stories at eshopbox.com/eshopbox-customers
 TCNS fulfils 3000 per day with Eshopbox

The Problem The Solution

Slow delivery speed and high shipping costs Distributed fulfilment network lowered shipping cost and transit times

High inventory hold due to reserve pools for different sales channels 43% lesser inventory hold by using same inventory for multiple channels

Low seller rating on marketplaces due to poor fulfilment performance Streamlined, SLA-driven picking and packing service

3% of revenue loss due to defective returns 92% recovery on defective returns with automated claim filing reports

Order breaches during flash sales and promotional events Zero order breaches even at 12x the daily order volume

The Bottom Line

99.63% order accuracy
4X increase in sell-through
120+ team hours saved per week
More customer stories at eshopbox.com/eshopbox-customers
Eshopbox vs 3PL
Eshopbox vs MP fulfillment
Get in touch
Gautam Raheja
Chief Business Officer
Eshopbox