Core Values & Heritage

Meet Our Founders


Our core values make us who we are. As we change and grow, the beliefs that are most We Put People First We Pursue Excellence
important to us stay the same—putting people first, pursuing excellence, embracing
change, acting with integrity and serving our world. Being part of Marriott International
means being part of a proud history and a thriving culture. "Take care of associates and they will take care of the customers." Our dedication to the customer shows in everything we do.
This is our founder’s philosophy and it has made Marriott International a great place to Marriott’s reputation for superior customer service dates back to J. Willard Marriott’s
original goal for his business: “good food and good service at a fair price.” We take pride in
Our Story: A Timeline of Innovation work for more than 95 years. Our people first culture has consistently earned us awards
the details—every day, in every destination worldwide. 
and recognition around the globe. Giving associates opportunities to grow and succeed is
Our Brands 
part of the company’s DNA. 
Meet Our Founders 
Career Opportunities 
Awards & Accomplishments 
Diversity & Inclusion 

Heart of the House 

TakeCare Relief Fund 

Russian (PDF) 

Spanish - European (PDF) 

Spanish - Latin American (PDF) 

Thai (PDF) 

Vietnamese (PDF) 

We Embrace Change We Act with Integrity

Innovation has always been part of the Marriott story. How we do business is as important as the business we do.
The Marriott family helped shape the modern hospitality industry. We’re driven to We hold ourselves to uncompromising ethical and legal standards. This extends to our
continually challenge the status quo and anticipate our customers’ changing needs with day-to-day business conduct, our employee policies, our supply chain policies, our
new brands, new global locations and new guest experiences. environmental programs and practices, and our commitment to human rights and social
Our Story  responsibility.
Corporate Responsibility 
Marriott News 
Business Conduct Guide
Anthony Capuano's LinkedIn Blog  We Serve Our World
English (PDF) 
David Marriott’s LinkedIn Blog  Marriott strives to be a force for good.
Arabic (PDF) 
Our sustainability and social impact platform, Serve 360: Doing Good in Every Direction,
Chinese - Simplified (PDF)  guides our path to making a positive and sustainable impact wherever we do business.
Serve 360: Doing Good In Every Direction 
Chinese - Traditional (PDF) 
2025 Sustainability and Social Impact Goals 
French (PDF) 
Sustainability and Social Impact Report (PDF) 

French-Canadian (PDF) 

German (PDF) 

Indonesian (PDF) 

Japanese (PDF) 

Korean (PDF) 

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