Qos Survey Report Cities Ajk 21062022

INDEPENDENT QUALITY OF SERVICE
SURVEY – CITIES IN AJK

FIRST QUARTER 2022
ENFORCEMENT WIRELESS – II DIRECTORATE

PTA | F-5/1, ISLAMABAD
INDEPENDENT QUALITY OF SERVICE SURVEY REPORT
INTRODUCTION
1.1. In order to measure the performance and service quality of Cellular Mobile Operators (CMOs),
an independent Quality of Service (QoS) Survey has been carried out in four (04) x cities of Azad Jammu
& Kashmir (AJK), in first quarter 2022. The name of cities along with survey dates are mentioned in
Table 1.1: QoS Survey Cities & Dates:
S. #. Province City Days Survey Dates

1. Bhimber 3 08 ~ 10 February 2022
2. Mirpur 2 15 ~ 16 February 2022
Azad Jammu & Kashmir (AJK)
3. Muzaffarabad 3 1 ~ 3 March 2022
4. Rawlakot 3 07 ~ 09 March 2022
Table 1.1: QoS Survey Dates and Samples
DRIVE TEST DETAILS

2.1. The QoS survey was carried out using Automated QoS Monitoring & Benchmarking Tool i.e.
"SMARTBENCHMARKER”. Drive test teams selected survey routes in such a manner to cover main roads,
service roads and majority of sectors/colonies. During the survey, mobile handsets for Voice Calls, SMS
and Data Sessions, were kept in auto detect mode.
MOBILE NETWORK COVERAGE

3.1. 4G / LTE SIGNAL STRENGTH. During the survey, while conducting data test in auto mode,
4G/LTE signal strength samples were recorded on survey routes. As per Next Generation Mobile Service
(NGMS) licenses and Cellular Mobile Network Quality of Service (QoS) Regulations 2021, licensees are
required to meet the threshold of -100dBm or above of Reference Signal Receive Power (RSRP) with 90%
confidence level. The Confidence Level and Compliance of signal strength is shown in Table 3.1: 4G Signal
Strength -100dBm with 90% Confidence Level in AJK
4G Signal Strength -100dBm with 90% Confidence Level

City Confidence Level Compliant (Yes/No)
Jazz Telenor Ufone ZonG SCOM Jazz Telenor Ufone ZonG SCOM
Bhimber 86.96% 91.17% 90.57% 96.41% 94.98% No Yes Yes Yes Yes
Mirpur 91.70% 97.83% 97.92% 94.86% 98.09% Yes Yes Yes Yes Yes
Rawlakot 94.15% 97.26% 99.84% 97.93% 98.43% Yes Yes Yes Yes Yes
Mirpur 88.63% 90.28% 99.07% 95.63% 97.83% No Yes Yes Yes Yes
Table 3.1: 4G Signal Strength -100dBm with 90% Confidence Level in AJK
MOBILE BROADBAND SERVICE

4.1. A total of 6,802 http download test attempts made successfully. The company wise detail of Test
Attempt Success Ratio, User Data Throughput and 4G/LTE, 3G and 2G network signal strength is
mentioned in Table4.1: Data Tests Statistics.
Description Jazz Telenor Ufone ZonG SCOM
SUCCESSFUL DATA TEST ATTEMPTS 1183 1204 948 1164 2303
TEST ATTEMPTS SUCCESS RATIO (%) 2.54 18.82 0.47 75.1 22.13
USER DATA THROUGHPUT (Mbps) 0.51 4.854 16.82 8.485 3.931
Description Jazz Telenor Ufone ZonG SCOM
AVERAGE 4G SIGNAL STRENGTH (RSRP) dBm -83.7 -83.7 -80.4 -80.5 -81.4
AVERAGE 3G SIGNAL STRENGTH (RSCP) dBm - -88.15 -84.58 -80.95 -73.94
AVERAGE 2G SIGNAL STRENGTH (RXLEV) dBm -68.65 -71.88 -68.31 -64.26 -73.29
Table4.1: Data Tests Statistics.
4.2. 4G USER DATA THROUGHPUT. As per Next Generation Mobile Service (NGMS) licenses and
Cellular Mobile Network Quality of Service (QoS) Regulations 2021, licensees are required to meet the
threshold of minimum of 2Mbps of 4G User Data Throughput. The results of Data Service QoS KPI i.e. User
Data Throughput is shown in Table4.2: 4G User Data Throughput in AJK> 2 Mbps.
4G User Data Throughput (Mbps) Operator Position

City
Bhimber 0.55 10.20 29.54 20.04 4.30 Fifth Third First Second Fourth
Mirpur 0.57 4.53 0.01 7.58 3.27 Fourth Second Fifth First Third
Rawlakot 0.30 1.83 16.19 3.75 3.35 Fifth Fourth First Second Third
Mirpur 0.64 4.65 8.94 6.17 2.92 Fifth Third First Second Fourth
Table4.2.2: 4G User Data Throughput in AJK > 2 Mbps
4.4. During the survey, the deployed technologies by Cellular Mobile Operators (CMOs), Success Rate
of http Transfer Download Tests, Data Technologies during the Data Sessions alongwith Technology
Bands and Resource Block Utilization have been recorded. The details can been seen in attached graphs.
HTTP TRANSFER DOWNLOAD SUCCESS BY TECHNOLOGY
HTTP TRANSFER SUCCESS RATE DOWNLINK RESOURCE BLOCK UTILIZATION

VOICE SERVICE
5.1. A total of 3,803 Call attempts made and out of which 146 were failed attempts. In 3,657
successful call attempts, 52 calls dropped prior to completion of two minutes duration, whereas, 3,605
calls remained connected for the complete duration of two minutes. The company wise call statistics is
shown in Table5.1: Call Statistics.
DESCRIPTION JAZZ TELENOR UFONE ZONG SCOM
TOTAL CALLS ATTEMPTS 746 744 750 762 801
FAILED CALLS ATTEMPTS 36 68 11 19 12
ESTABLISHED CALLS ATTEMPTS 710 676 739 743 789
DROPPED CALLS ATTEMPTS 3 11 7 15 16
COMPLETED CALLS ATTEMPTS 707 665 732 728 773
CALL SETUP SUCCESS RATE 95.17 % 90.86 % 98.53 % 97.51 % 98.5 %
CALL SETUP TIME 9.17 s 13.76 s 9.88 s 9.73 s 7.83 s
CALL COMPLETION RATE 99.46 % 94.89 % 98.26 % 97.73 % 91.06 %
ISHO SUCCESS RATE - - 100 % - 100 %
RAB SETUP SUCCESS RATE 100 % 100 % 100 % 100 % 100 %
MEAN OPINION SCORE 2.75 2.52 2.65 2.64 3.22
MOS EXCESS RATIO – MOS < 1.6 5.46 % 8.25 % 6.37 % 7.03 3.63 %
TOTAL SPEECH TEST 7137 6597 7377 7352 7791
Table5.1: Call Statistics
5.2. The overall Call Setup Success Rate and Call Retainability alongwith Mean Opinion Score
(MOS), the percentage of mute calls, MOS with respect to Voice CODEC and Technology per band is
shown as under:
TECHNOLOGY WISE DISTRIBUTION OF CALLS – A PARTY
TECHNOLOGY WISE DISTRIBUTION OF CALLS – B PARTY

CALL SETUP SUCCESS RATE CALL RETAINABILITY
MEAN OPINION SCORE - AVERAGE MEAN OPINION SCORE < 1.6 (PERCENTAGE)
MEAN OPINION SCORE – VOICE CODEC
5.3. The 7 x QoS KPIs (i.e. Network Accessibility, Call Setup Success Rate, Call Setup Time, Call
Completion Rate, Mean Opinion Score, Inter System Handover Success Rate & RAB Setup Success Rate)
have been measured while testing voice services in 4 x surveyed cities of AJK. The compliance level of
threshold values of voice QoS KPIs in 9 x Cities is shown in each Table 5.3: Voice QoS KPIs Compliance
Level.
Voice Service Cities - Compliance (Yes/No)
Operator Voice KPIs Bhimber Mirpur Rawlakot Mirpur
Network Accessibility Yes Yes Yes Yes
Jazz Service Accessibility No No No No
Call Connection Time Yes Yes No No
Voice Service Cities - Compliance (Yes/No)
Operator Voice KPIs Bhimber Mirpur Rawlakot Mirpur
Call Completion Ratio Yes Yes Yes Yes
Mean Opinion Score No No No No
Inter System Hand Over N/A
RAB Setup Success Rate N/A Yes N/A N/A
Service Accessibility No No Yes No
Call Connection Time No No Yes No
Telenor Call Completion Ratio Yes No Yes No
RAB Setup Success Rate Yes N/A N/A N/A
Service Accessibility No Yes Yes Yes
Call Connection Time No Yes No No
Ufone Call Completion Ratio Yes No Yes Yes
Inter System Hand Over Yes N/A N/A N/A
RAB Setup Success Rate No N/A N/A N/A
Service Accessibility Yes No Yes No
Call Connection Time No No No No
ZonG Call Completion Ratio Yes No Yes No
RAB Setup Success Rate N/A Yes N/A N/A
Service Accessibility No Yes Yes No
Call Connection Time Yes Yes Yes Yes
SCOM Call Completion Ratio No Yes Yes No
Mean Opinion Score Yes Yes Yes Yes
Inter System Hand Over No Yes No Yes
RAB Setup Success Rate Yes Yes Yes Yes
Table 5.3: Voice QoS KPIs Compliance Level
SMS SERVICE
6.1. A total of 15,325 SMS sending attempts conducted, out of which 15,128 SMS successfully
received at B-Party. The company wise SMS Statistics are shown in Table6.1: SMS Statistics
DESCRIPTION JAZZ TELENOR UFONE ZONG SCOM
SMS SEND REQUEST 744 751 747 759 792
SMS SUCCESSFULLY RECEIVED 714 739 746 746 789
SMS RECEIVE SUCCESS RATE 95.97 % 98.4 % 99.87 % 98.29 % 99.62 %
END-TO-END DELIVERY TIME 4.21 s 6.75 s 5.26 s 3.18 s 2.23 s
Table6.1: SMS Statistics
6.2. The SMS Send Request & Successful Reception by Technology, Average Success Rate & End to
End Delivery Time and Delivery Duration by Technology are shown in the graphs.
SMS SEND REQUEST BY TECHNOLOGY
SMS SUCCESSFUL RECEPTION BY TECHNOLOGY
SMS RECEIVE SUCCESS RATE (%) SMS END TO END DELIVERY TIME (SECONDS)
SMS DELIVERY DURATION BY TECHNOLOGY

SURVEY MAPS & GRAPHICAL RESULTS
7.1 The 4G/LTE (RSRP) and 3G (RSCP) Signal Strength samples recorded during drive test on
survey routes and plotted on maps. The Signal Strength maps along-with Voice & SMS QoS KPIs survey
results in graphical form are shown at Annex-A, for 4 x surveyed Cities of AJK.
STANDING IN SURVEY
8.1. CMOs have been prioritized/ placed at 1st, 2nd, 3rd, 4th & 5th position in each category i.e. Mobile
Network Coverage, Mobile Broadband Service and Voice Service based upon the compliance level
against each QoS KPI in each category in 4 x surveyed cities.
a. MOBILE NETWORK COVERAGE. The categorization of CMOs as per QoS KPI i.e. Signal
Strength of 4G/LTE Networks is shown in Table 8.1: CMOs Standing in Mobile Network
Coverage.
Compliance Level – Number of Cities

S. #. Operator Standing
Compliant Non-Compliant
1. ZonG 4 - 1st
2. Telenor 4 - 1st
3. SCOM 4 - 1st
4. Ufone 4 - 1st
5. Jazz 2 2 2nd
Table 8.1: CMOs Standing in Mobile Network Coverage
b. MOBILE BROADBAND SERVICE. The categorization of each CMOs, as per the highest
to lowest obtained User Data Throughput in 4G/LTE Networks is shown in Table 8.2:
CMOs Standing in Mobile Broadband Service.
Highest Throughput – Number of Cities

1st 2nd 3rd 4th 5th
1. Ufone 3 - - - 1 1st
2. ZonG 1 3 - - - 2nd
3. Telenor - 1 2 1 - 3rd
4. SCOM - - 2 2 - 4th
5. Jazz - - - 1 3 5th
Table 8.2: CMOs Standing in Mobile Broadband Service
c. VOICE SERVICE. The categorization of each CMOs, as per the maximum compliant of
Voice QoS KPIs is shown in Table 8.3: CMOs Standing in Voice Service.
Voice QoS KPIs

Compliant Non-Compliant
1. SCOM 22 6 1st
2. Ufone 12 10 2nd
3. Telenor 9 12 3rd
4. ZonG 9 12 3rd
5. Jazz 11 10 4th
Table 8.3: CMOs Standing in Voice Service
d. OVERALL STANDING. The overall standing of each CMOs in different category of
services is mentioned in Table 8.4: CMOs Overall Standing in QoS Survey.
S. STANDING
Service
#. 1st 2nd 3rd 4th 5th
1. Network Coverage ZonG, Telenor, SCOM & Ufone Jazz - - -
2. Mobile Broadband Ufone ZonG Telenor SCOM Jazz
3. Voice SCOM Ufone Telenor & ZonG Jazz -
Table 8.4: CMOs Overall Standing in QoS Survey
ANNEX – A
CITIES
4G MOBILE COVERAGE – SIGNAL STRENGTH (RSRP)
JAZZ 4G NETWORK COVERAGE – BHIMBER TELENOR 4G NETWORK COVERAGE – BHIMBER
UFONE 4G NETWORK COVERAGE – BHIMBER ZONG 4G NETWORK COVERAGE – BHIMBER

SCOM 4G NETWORK COVERAGE – BHIMBER
QUALITY OF SERVICE SURVEY RESULTS – BHIMBER
Network Accessibility > 99% Call Setup Success Rate > 98%
100.01% 100.00% 102.00%
100.00% 100.00% 100.00%
100.00% 100.00%
99.99%
98.00% 97.09% 97.13%
99.98% 96.57%
99.97% 96.00%
99.97%
99.96% 94.00% 93.00%
99.95%
99.95%
92.00%
99.94%
99.93% 90.00%
99.92% 88.00%
Call Connection Time < 7.5 Seconds Call Completion Ratio > 98%
9.00 100.50% 100.00%
7.90 7.95
8.00 7.54 100.00% 99.51%
99.50%
6.67 99.50%
7.00
6.00 99.00%
98.39%
4.69 98.50%
5.00
98.00%
4.00
97.50% 97.04%
3.00 97.00%
2.00 96.50%
1.00 96.00%
0.00 95.50%
Mean Opinion Score > 3 SMS Success Rate > 99%

3.5 3.17 100.50%
2.82 2.89 100.00%
3 2.77
2.6 100.00%
99.51% 99.51%
2.5
99.50%
2 99.01%
99.00%
1.5 98.53%
98.50%
1
0.5 98.00%
0 97.50%
SMS End-to-End Delivery Time < 12 Seconds

7.00 6.35
6.00
5.00
4.13
3.79
4.00
3.06
3.00 2.32
2.00
1.00
0.00
Jazz Telenor Ufone ZonG SCOM
QUALITY OF SERVICE SURVEY RESULTS – BHIMBER
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps
7000.00 35.00
6008.12 29.54
6000.00 30.00
5000.00 25.00
20.04
4000.00 20.00
3000.00 15.00
10.20
2000.00 10.00
4.30
1000.00 5.00
0.00 0.00 0.00 0.00 0.55
0.00 0.00
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90%
1.2
-77.6 99.53%
1
0
0.8
0
0.6
0
0.4
0
0.2
-100 -80 -60 -40 -20 0 0 0 0 0
0
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
98.00% 96.41%
-86.7 96.00% 94.98%
94.00%
-79.8
92.00% 91.17% 90.57%
-84.8 90.00%
88.00% 86.96%
-84.7
86.00%
-86.1
84.00%
-90 -85 -80 -75 82.00%
JAZZ 4G NETWORK COVERAGE – MIRPUR TELENOR 4G NETWORK COVERAGE – MIRPUR
SCOM 4G NETWORK COVERAGE – MIRPUR ZONG 4G NETWORK COVERAGE – MIRPUR

QUALITY OF SERVICE SURVEY RESULTS – MIRPUR
100.01% 100.00% 100.00% 100.00% 100.00% 99.53% 99.55%
100.00% 99.99% 99.00%
100.00%
99.99% 98.00%
99.99% 97.00%
99.98% 95.87%
96.00% 95.45%
99.98% 99.97% 94.95%
99.97% 95.00%
99.97% 94.00%
99.96%
99.96% 93.00%
99.95% 92.00%
9.00 8.10 99.50%
7.92 99.03%
8.00 7.43
7.06 99.00% 98.65%
7.00
98.50%
6.00
5.00 4.24 98.00% 97.61%
4.00 97.50% 97.20% 97.14%
3.00
97.00%
2.00
96.50%
1.00
0.00 96.00%

3.5 3.23 100.00% 99.54% 99.53% 99.54%
2.86 2.78
3 2.65 2.68 99.00%
98.15%
2.5
98.00%
2
97.00% 96.31%
1.5
96.00%
1
0.5 95.00%
0 94.00%

12.00
10.01
10.00
8.00
5.78
6.00
4.00 3.40 3.16

2.25
2.00
0.00
QUALITY OF SERVICE SURVEY RESULTS – MIRPUR
7000.00 6592.69 8.00 7.58
6000.00 7.00
6.00
5000.00
5.00 4.53
4000.00
4.00 3.27
3000.00
3.00
2000.00 2.00
1000.00 1.00 0.57
0.00 0.00 0.00 0.00
0.00 0.00
Jazz Telenor Ufone ZonG SCOM Jazz Telenor ZonG SCOM
1.2
-75 99.86%
1
0
0.8
0 0.6
0 0.4
0 0.2
0 0 0 0
0
-80 -60 -40 -20 0
100.00%
97.83% 98.09%
-80.8
98.00%
-79.9 96.00% 94.86%
94.00%
-79.9 91.70%
92.00%
-82.7 90.00%
-84 -82 -80 -78 88.00%

Jazz Telenor ZonG SCOM Jazz Telenor ZonG SCOM
JAZZ 4G NETWORK COVERAGE – MUZAFFARABAD TELENOR 4G NETWORK COVERAGE – MUZAFFARABAD
UFONE 4G NETWORK COVERAGE – MUZAFFARABAD ZONG 4G NETWORK COVERAGE – MUZAFFARABAD

SCOM 4G NETWORK COVERAGE – MUZAFFARABAD
QUALITY OF SERVICE SURVEY RESULTS – MUZAFFARABAD
100.00% 100.00% 100.00% 100.00% 100.00% 120.00%
100.00% 99.57% 96.55% 97.88%
100.00% 93.01%
100.00% 80.18%
100.00% 80.00%
100.00%
60.00%
100.00% 100.00%
100.00% 40.00%
100.00%
20.00%
100.00%
100.00% 0.00%
10.00 8.90 101.00%
100.00%
9.00 8.26 100.00% 99.53%
7.71 7.82
8.00
99.00%
7.00 97.80%
6.00 98.00% 97.40%
5.00 4.26 97.00%
95.98%
4.00 96.00%
3.00
95.00%
2.00
1.00 94.00%
0.00 93.00%

3.5 3.21 102.00%
100.00%
3 2.73 100.00% 99.15%
2.55 2.49
2.33 97.42% 97.38%
2.5 98.00%
2 96.00%
1.5 94.00% 92.95%
1 92.00%
0.5 90.00%
0 88.00%

7.00
6.00
6.00
5.13
5.00
4.00 3.63
3.07
3.00
2.13
2.00
1.00
0.00
QUALITY OF SERVICE SURVEY RESULTS – MUZAFFARABAD
4000.00 3642.53 18.00 16.19
3500.00 16.00
3000.00 14.00
12.00
2500.00
10.00
2000.00
8.00
1500.00 6.00
3.75 3.35
1000.00 4.00
1.83
500.00 2.00 0.30
0.00 0.00 0.00 0.00
0.00 0.00
1.2
-69.9 99.29%
1
0
0.8
0 0.6
0 0.4
0 0.2
0 0 0 0
-80 -60 -40 -20 0 0
101.00% 99.84%
-75.5 100.00%
99.00% 98.43%
97.93%
-77.8 98.00% 97.26%
97.00%
-76 96.00%
95.00% 94.15%
-79.4
94.00%
93.00%
-80
92.00%
-82 -80 -78 -76 -74 -72 91.00%
JAZZ 4G NETWORK COVERAGE – RAWLAKOT TELENOR 4G NETWORK COVERAGE – RAWLAKOT
UFONE 4G NETWORK COVERAGE – RAWLAKOT ZONG 4G NETWORK COVERAGE – RAWLAKOT

SCOM 4G NETWORK COVERAGE – RAWLAKOT
QUALITY OF SERVICE SURVEY RESULTS – RAWLAKOT
100.00% 100.50% 100.00%
100.00% 100.00% 100.00% 100.00% 100.00%
100.00% 99.54%
99.50% 99.06%
100.00% 99.00% 98.58%
100.00% 98.50%
98.00%
100.00% 100.00% 97.50% 97.17%
100.00% 97.00%
96.50%
100.00% 96.00%
100.00% 95.50%
10.00 9.32 100.20%
8.70 100.00% 100.00% 100.00%
9.00 100.00%
7.75
8.00 7.08
99.80%
7.00
99.60% 99.52%
6.00
5.00 4.22 99.40%
4.00 99.20% 99.07%
3.00
99.00%
2.00
1.00 98.80%
0.00 98.60%

3.5 3.21 100.50% 100.00% 100.00%
2.77 100.00%
3 2.61
2.5 99.50% 99.06%
2.5 2.34
99.00%
98.50%
2
98.00% 97.64%
1.5 97.50% 97.17%
97.00%
1
96.50%
0.5 96.00%
95.50%
0

12.00
10.48
10.00
8.00
6.00
4.00 3.26 2.95 2.63 2.31

2.00
0.00
QUALITY OF SERVICE SURVEY RESULTS – RAWLAKOT
3000.00 2761.72 10.00 8.94
9.00
2500.00 8.00
2000.00 7.00 6.17
6.00
4.65
1500.00 5.00
4.00 2.92
1000.00 3.00
500.00 2.00
0.64
0.00 0.00 0.00 0.00 1.00
0.00 0.00
1.2
-74.1 99.95%
1
0
0.8
0
0.6
0
0.4
0 0.2
0 0 0 0
-80 -60 -40 -20 0 0
100.00% 99.07%
97.83%
-84 98.00%
95.63%
96.00%
-81.9
94.00%
-81.2 92.00% 90.28%
90.00% 88.63%
-87.6
88.00%
-86.5 86.00%
84.00%
-90 -85 -80 -75 82.00%

Qos Survey Report Cities Ajk 21062022

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INDEPENDENT QUALITY OF SERVICE

SURVEY – CITIES IN AJK

ENFORCEMENT WIRELESS – II DIRECTORATE

S. #. Province City Days Survey Dates

DRIVE TEST DETAILS

MOBILE NETWORK COVERAGE

4G Signal Strength -100dBm with 90% Confidence Level

MOBILE BROADBAND SERVICE

4G User Data Throughput (Mbps) Operator Position

HTTP TRANSFER DOWNLOAD SUCCESS BY TECHNOLOGY

HTTP TRANSFER SUCCESS RATE DOWNLINK RESOURCE BLOCK UTILIZATION

TECHNOLOGY WISE DISTRIBUTION OF CALLS – A PARTY

TECHNOLOGY WISE DISTRIBUTION OF CALLS – B PARTY

MEAN OPINION SCORE – VOICE CODEC

SMS SEND REQUEST BY TECHNOLOGY

SMS SUCCESSFUL RECEPTION BY TECHNOLOGY

SMS DELIVERY DURATION BY TECHNOLOGY

Compliance Level – Number of Cities

Highest Throughput – Number of Cities

Voice QoS KPIs

UFONE 4G NETWORK COVERAGE – BHIMBER ZONG 4G NETWORK COVERAGE – BHIMBER

Mean Opinion Score > 3 SMS Success Rate > 99%

SMS End-to-End Delivery Time < 12 Seconds

SCOM 4G NETWORK COVERAGE – MIRPUR ZONG 4G NETWORK COVERAGE – MIRPUR

Mean Opinion Score > 3 SMS Success Rate > 99%

SMS End-to-End Delivery Time < 12 Seconds

4.00 3.40 3.16

-79.9 96.00% 94.86%

-84 -82 -80 -78 88.00%

UFONE 4G NETWORK COVERAGE – MUZAFFARABAD ZONG 4G NETWORK COVERAGE – MUZAFFARABAD

Mean Opinion Score > 3 SMS Success Rate > 99%

1.5 94.00% 92.95%

SMS End-to-End Delivery Time < 12 Seconds

UFONE 4G NETWORK COVERAGE – RAWLAKOT ZONG 4G NETWORK COVERAGE – RAWLAKOT

Mean Opinion Score > 3 SMS Success Rate > 99%

SMS End-to-End Delivery Time < 12 Seconds

4.00 3.26 2.95 2.63 2.31

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