POSITION DESCRIPTION DOCUMENT

Basic Information
Job Title HR Manager

Function /
Job Family Business Support Human resources
Department

Position Details

Grade 6 Reporting To Corporate HR Director / Country Managing Director

Supervise Ass HR Manager / Functions Supervisors and
Corporate/Territory Territory/ Egypt
Specialists

Location Details

Base Location Country

Job Summary
The job holder requires to provide strategic support to the country managing director in terms of manpower planning, resource allocation,
recruitment, talent development and human resources operations within the territory, and to lead all people related strategic and tactical
interventions and support the organization to develop a robust people strategy in order to attract and retain the right talent at Faisal El-Rashid
Group

Responsibilities & Duties

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
1. 
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 Manpower Planning & RecruitmentPlan and prepare annual manpower acquisition plan and bugdet
for the TerritoryEnsure achievement of the recruitment targets for the Territory as per the approved


2.  Learning & Development Support the Learning& Development team in the Training needs
analysis for the Territory Ensure smooth execution of the induction process for the new entrants (
induction training, cubicle allotment, team introduction, joining processes and formalities




3. 
 Employee Relations Manage the Human Resource Information system effectively to ensure that correct and complete information is
stored in the system and is used effectively for the benefit of the organizationEnable management of employee requests on an on-
going basis. These may include but not limited to vacation requests, transfers, employee certificates, etcManage the employee
separation process, thereby ensuring smooth exit of employee from the organization. This may include managing activities such as
exit interviews, full and final settlement, etcEnsure safekeeping and maintenance of all employee related files and recordsEnsure

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

 Performance Management & RewardsFacilitate the performance management process in
4. theTerritoryEnsure communication and implementation of the performance management system to
enable enforcement of the same across the Territory Create a culture of setting goal, timely review
and feedback among the senior employees and head of functions within the territoryEnsure objective
administration of the performance appraisal process and accuracy in feedback collation
 Ensure tracking of performance management and present reports on a regular basis to the management
 

5.
 Business ContextSupport business initiatives to develop a performance driven, customer-oriented
cultureFind out the irritants which are causing non – performance, it could be issues with the
supervisor, infrastructure support, pay package, no delegation of work etcPartner with the business to
Change Management
 Provide strategic support to Territory Head for all change management activities
6.  Propose and execute changes/improvements within Human Resources to introduce best practices
 Champion a culture of continuous improvement across the Territory

Job Specification / Knowledge & Experience

Basic
Qualification /
QUALIFICATION

Education / Becholar degree in Business Administration with specialization in Human Resources Management
Vocational
Training
Advanced
Qualification /
Certification / MBA preferable
Specialist
Training
EXPERIENCE

Minimum
10-12 years of experience in Human resources
Experience

Specific /
Relevant 7 years in experience in a generalist role
Experience


CAPABILTIES



Skills and  Advanced knowledge of HR processes/policies (Management Development
Capabilities
initiatives/ administration,Recruitment/ Expatriate Recruitment tools &
Competency Based Hiring,Compensation modeling,Performance Management
Systems and Models )Awareness of the local labour law and legal
complianceTeamwork & collaborationCommunication & Networking
Performance Standard
Perspective Key Result Area (KRA) Measure

Adherence to the HR operating budget Achievement against budgets for HR

Achieve recruitment targets in a timely and

Achievement recruitment numbers as per plan
Financial accurate criteria

Achieve Optimum Total staff costs to sales ratio Total staff costs as % of total sales

Customer Focus Satisfaction with HR services offered Satisfaction score captured through employee feedback

Implementation of PMS cycle as per timelines Completion against pre decided timelines
Internal Business
Processes Comparison with best in class benchmarks/ Number of new
Drive HR best practices
initiatives/best practices launched or implemented

Minimize attrition Attrition level percentage

Learning &
Growth
Retention of Key Talent Pool Achievement against target key talent retention score

Working Conditions
Air-conditioned office work 25 20% Traveling
 Relations Ships
KEY INTERNAL INTERACTION WITH NATURE OF INTERACTION
Finance For HR budgeting and disbursement

All Egypt’s employees For grievances/issue resolution/human resource queries

Government relations For employment contracts and social; insurance

Retail operations For sharing the performance development plans for retail employees

KEY EXTERNAL INTERACTION WITH NATURE OF INTERACTION

Recruitment channels For relationship management to fulfill the organization’s recruitment requirements

Training providers For providing expertise for specific development needs

Various embassies/ Govt. Authorities For passport and immigration legalities for new hires

Validated by Corporate HR Director Revised by HR Manager

Validated on 18/01/2023 Revised on 18/01/2023

About the Company: FRG was founded in 1984, our founder and chairman Faisal Al Rasheed was
inspired to start this company by opening Nasser sports centre in Kuwait, and in 2009 make
acknowledge take off to Egypt.
Started with our first retail store in 2011, offering all family needs include apparel, footwear, sports
equipment and accessories.
We plan is to reach 100 store in Egypt by 2030, we have now around 40 store all over Egypt, to
serve our customers anywhere.

Group Assignment: Group HR -14

Group Participants: Lobna Khairat - Shymiaa Elmunayeri – Marah Abdel Aziz – Nashwa El Bahnasawy