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What is the best indicator to determine anatomic pathology workload?


Canadian experience

Article  in  American Journal of Clinical Pathology · February 2005


DOI: 10.1309/23NYGNB2HFNNW4V8 · Source: PubMed

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Anatomic Pathology / ANATOMIC PATHOLOGY WORKLOAD CALCULATION

What Is the Best Indicator to Determine Anatomic


Pathology Workload?
Canadian Experience
Raymond T.A. Maung, FRCP (Canada), MBA

Key Words: Pathology manpower; Anatomic pathology workload

DOI: 10.1309/23NYGNB2HFNNW4V8

Abstract There are few guidelines as to how professional human


Health care resources in Canada are limited, and resource requirements for an individual pathology department
there is tremendous pressure to reduce laboratory should be calculated. Some are based on raw numbers of sur-
budgets. It is almost impossible to acquire new gical pathology (SP) cases, cytologic examinations, and
pathologist positions to adequately meet service autopsies done1,2 and the population of the community served
demands. There is a need to determine objectively the during the year.3 (Note that the term center is used in this arti-
appropriate pathologist workload. I looked at multiple cle to describe the institution—laboratory, hospital, or organi-
indicators (total accessioned cases, number of zation with many facilities—that serves the population.) I
specimens, slides, blocks, Royal College of Pathologists looked at various routinely obtained indicators in anatomic
[London, England] model, population served, and level pathology (AP), including input (cases, specimens, blocks,
4 equivalent [L4E]) that might reflect the pathologist’s and slides) and output (reports, but not the number of words
work and determine which indicators are the best. L4E or lines transcribed in the reports4), to determine which most
is a calculated weighted value based on complexity accurately reflect the work done by pathologists.
levels of individual anatomic pathology consultation.
Of all indicators analyzed, L4E is the best reflection of
a pathologist’s anatomic pathology work because it has
Materials and Methods
the best statistical values, is a direct output
measurement of pathologist consultations, and uses Data were collected in 2 interdependent surveys.
data routinely collected in many North American Although data were collected, information excluded in the
laboratories. present discussion includes clinical pathology (CP) consulta-
tive activities, administration (eg, quality assurance and con-
trol activities, running Papanicolaou (Pap) smear programs),
and academic activities (research and teaching, education of
technologists, education of physicians in the proper use of lab-
oratory resources, and participation in various educational and
interdepartmental rounds).
The first survey, directed to all practicing pathologists in
Canada, obtained the opinions of the working pathologists in
an attempt to categorize their activities and obtain a general
view of the workload. The survey was sent to all department
heads based on the Canadian Association of Pathologists data-
base with a request that copies of the survey be distributed to

© American Society for Clinical Pathology Am J Clin Pathol 2005;123:45-55 45


45 DOI: 10.1309/23NYGNB2HFNNW4V8 45
Maung / ANATOMIC PATHOLOGY WORKLOAD CALCULATION

all members of the department. The survey indicated that the and serve as a basis for this analysis. Although the Ontario
work done by pathologists can be best categorized as consul- model has 6 levels like the others, it is quite different in how
tation, administration, and professional development activi- each specimen is categorized in the different levels. It is
ties. The 2004 User’s Guide for Pathology Practice Activity preferable to have more levels (details) of SP cases, but the
and Staffing Program from the College of American division of SP cases into 6 levels is well established, and data
Pathologists (PathFocus)5 categorized pathologists’ activities are obtained routinely and can be used as the basis for the cal-
into AP, CP, administration and management, scholarly pur- culation of AP workload. More levels will allow more detailed
suit, other/miscellaneous activities, and teaching and educa- analysis but will be less practical.
tion. This is similar to the 3 major categories indicated in the I assumed that the amount billed for each level reflected
present survey (ie, consultation includes AP and CP; adminis- the value of each level in relation to other levels. Level 4,
tration includes administration and management and some which is most classification, includes the majority of consul-
activities in the other/miscellaneous category; academic and tations performed in AP, eg, examination of surgical biopsy
professional development includes the scholarly pursuit and specimens of prostate, breast, and gastrointestinal tract, and is
teaching and education categories). The purpose of PathFocus considered 1 unit (level 4 equivalent [L4E]), and the other lev-
is stated as “PathFocus is designed to assist pathology prac- els and activities (eg, autopsies, cytologic examinations, intra-
tices in objectively assessing their group’s activities and operative consultations) are weighed in comparison with level
staffing needs related to other groups of similar complexity.”5 4 ❚Table 1❚. Level 4 is equivalent to CPT code 88305.
Thus, PathFocus compares one group’s staffing level with the Intradepartmental and external consultative activities
staffing level of similar groups, but it does not indicate the are of tremendous importance in patient care, and a system
appropriate level of staffing for a certain level of total output to record these activities is required urgently. Recommended
for the group. As such, the focus of this study is not the same situations include highly critical or significant cases,10 prob-
as that of PathFocus. lem-prone specimens,11,12 and patients referred from one
Consultation includes all activities that pathologists per- institution to another. The internal and external reviews
form that have direct patient care consequences. improve patient care by reducing diagnostic errors.13-16
Documentation is relatively easy for AP because all activities Because intradepartmental and external consultative activi-
performed are documented in consultation reports. In British ties are not recorded in a systematic manner nationally, they
Columbia,6 Alberta,7 and Ontario8 models and in the Current are not included in the present analysis. These activities con-
Procedural Terminology (CPT)9 for SP in the United States, stitute a minor portion of the total AP consultations done in
SP cases are classified into 6 billing levels. Except for the most institutions (except in Cancer Centers, which are not
Ontario model, the 3 other systems reviewed are similar in the represented in this study), and the impact of this on the
separation of different types of specimens into different levels analysis will be minimal. This may change in the future if

❚Table 1❚
Anatomic Pathology Consultative Activities and Their Proposed Weighted Values

Level Individual Consultative Procedures Relative Weighting*

1 Gross only examination (If pathologist deems that microscopic examination required, 14%
the specimen is not classified here.)
2 Confirmation of normality by gross and microscopic examination of small specimens 32%
3 Confirmation of common degenerative, inflammatory, and common benign conditions 49%
4 Small specimens for diagnosis, including all endoscopic biopsy specimens and small organs 100%
removed for benign conditions
5 Complex biopsy specimens or small whole organs, including specimens from specialized 172%
biopsies and excisions
6 Large complex organ requiring extensive gross dissection and microscopic assessment 253%
— Screening cytology (sputum and urine cytology, pathologist review of marked Papanicolaou 49% (ie, same as level 3)
smears)
— Diagnostic cytology (FNA, fluids) 100%
— Intraoperative consultations (with and without frozen sections) 150%
— Autopsy (full, uncomplicated) 800%
— Intradepartmental consultation† 25% of level of specimen reviewed
— Consultation, review (eg, cancer clinic reviews, for studies)† 66% of level of specimen reviewed
— Consultation, complicated (for difficult cases, external)† 150% of level of specimen reviewed
— Other procedures (eg, FNA, bone marrow biopsy with or without aspiration)† As per other specialties or 100% of level 4

FNA, fine-needle aspirate.


* Percentages are of level 4 unless otherwise stated.
† Proposed; not included in the present analysis.

46 Am J Clin Pathol 2005;123:45-55 © American Society for Clinical Pathology


46 DOI: 10.1309/23NYGNB2HFNNW4V8
Anatomic Pathology / ORIGINAL ARTICLE

protocols and standards of practice demand more routine sec- By using the optimal number of pathologists given by the
ond consultations for predefined specimens. department heads as a base, descriptive statistics for the sam-
The survey also asked how specimens should be counted. ple data were computed. In addition, regression analysis was
A large majority held the view that when multiple specimens performed studying the relationship between the workload
are received and are accessioned under a single number, they indicators and optimal FTEs. The data analysis routines in
should be counted according to the uniqueness of each speci- Microsoft Excel XP (Microsoft, Redmond, WA) were used.
men. For example, 2 skin biopsy specimens, one from the face
and one from the leg, are, in most situations, unrelated to each
other and should be counted as 2 specimens. Each diagnosis
Results
also is associated with unique medical and legal importance
and responsibility.
In the second survey, which was based on the data from the First Survey
first survey, more detailed practice information was obtained. The first survey (43 respondents of 247; 17.4% response
The survey was directed to the department heads and chiefs rate) obtained opinions of pathologists about what services
(hereafter referred to as department heads). The following infor- they perform that are of value and should be included in the
mation was requested: (1) practice demographics, eg, popula- calculation of the pathologist’s workload. The services were
tion, full-time equivalents (FTEs) of professionals; (2) AP data categorized into consultation, administration, and academic
for a 1-year period, ie, accessioned SP cases, cytologic speci- and professional development activities. Although the survey
mens, autopsies, and intraoperative consultations, and acces- obtained opinions about how to capture consultative activities
sioned cases in 1 month (maximum, 1,000 cases) with more in CP, administration, and academic and professional develop-
detailed information about the cases (eg, number accessioned, ment activities, the rest of this article is limited to consultative
type of specimens, diagnoses) so that specimens could be activities in AP. According to the preferences of 29 of 43
counted and categorized in a standardized manner; monthly respondents, the relative weights of the different levels of SP
data prorated according to the annual data; (3) annual number cases were calculated ❚Table 2❚.
of blocks, slides, and specimens; (4) non–gynecologic cytology
divided into 2 levels: screening cytology, including sputum and Second Survey
urine specimens and Pap smears reviewed by the pathologist Of 240 mailed surveys, there were 31 responses but only
and equated to level 3 SP (7% of Pap smears are considered to 27 respondents submitted complete data sets sufficient for
be reviewed by the pathologist, based on the percent of Pap analysis. Although the response rate was low (11.3%), the
smears reviewed by the British Columbia Cancer Agency, respondents’ centers ranged from tertiary centers with medical
which does all the Pap smears for all of British Columbia); and school affiliations and resident training to small centers with
diagnostic cytology, including the rest (fine-needle aspirations, only a few pathologists, and the statistical analysis showed
fluids, washes, and brushes) and equated to level 4 SP; (5) in that the results were significant.
addition to the current medical professional (AP, hematopathol- The practice demographics ❚Table 3❚ show that the respond-
ogy and transfusion medicine, microbiology, chemistry, and ing centers varied from large to small centers serving popula-
administration) FTEs in each subsection, the optimal profes- tions of more than 1 million to 12,000. By using the optimal
sional FTEs needed to perform the duties adequately. FTEs suggested by the department head as the denominator,

❚Table 2❚
Calculated Weights for Different Systems of Surgical Pathology Levels According to Opinions of 29 of 43 Survey Respondents

Suggested Weight by Individual Respondents (n = 4)*


CPT9 Codes
BC6 Ontario7 Study Proposal Weighted for Similar
Level (n = 9)* (n = 5)* (n = 11)* 1 2 3 4 Average (%)† Specimen Type‡

1 0.13 0.27 0.08 0.1 0.25 0.1 0.1 0.14 0.21


2 0.42 0.35 0.2 0.4 0.42 0.4 0.2 0.32 0.41
3 0.54 0.67 0.33 0.5 0.67 0.6 0.6 0.49 0.63
4 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.00 1.00
5 1.4 1.6 2.0 1.8 2.0 1.4 2.0 1.72 1.84
6 2.83 2.0 2.5 2.5 2.5 2.8 2.5 2.53 2.53

BC, British Columbia; CPT, Current Procedural Terminology.


* Number of respondents who preferred the system. Level 4 has a weighted value of 1 because it is the standard against which other levels are weighted.
† Weighted average for each surgical level = [9 (BC) + 5 (Ontario) + 11 (Author) + 1 (Respondent 1) +1 (Respondent 2) + 1 (Respondent 3) + 1 (Respondent 4)]/29
‡ Weights are for comparison.

© American Society for Clinical Pathology Am J Clin Pathol 2005;123:45-55 47


47 DOI: 10.1309/23NYGNB2HFNNW4V8 47
Maung / ANATOMIC PATHOLOGY WORKLOAD CALCULATION

❚Table 3❚
Practice Demographics of the Centers*

AP FTEs

Current
Level 4 Population Compared With
Center SP Cases Specimens Equivalents Blocks Slides Served Current Optimal Optimal (%)†

1 15,283 22,304 23,828 37,500 45,360 150,941 4.23 6.00 –29.44


2 8,890 10,940 12,127 17,565 33,047 93,488 2.67 4.00 –33.33
3 100,253 145,117 163,514 280,372 565,042 110,3221 41.05 50.00 –17.90
4 15,196 23,565 27,564 50,456 127,886 226,553 5.75 7.00 –17.86
5 111,513 160,413 186,629 311,827 628,434 1,201,631 34.15 53.00 –35.57
6 6,869 9,032 8,649 13,008 21,810 134,122 1.33 3.00 –55.56
7 6,595 6,595 7,596 12,773 30,571 79,102 0.67 2.00 –66.67
8 1,828 4,081 3,916 3,900 4,945 35,091 0.67 1.00 –33.33
9 34,015 42,275 46,195 84,228 183,478 400,000 8.8 11.00 –20.00
10 5,240 6,983 7,553 17,083 21,786 50,000 1.9 1.90 0.00
11 9,577 11,895 13,478 24,744 58,291 150,000 4.5 4.50 0.00
12 6,500 7,015 7,366 9,682 11,602 50,000 1 2.00 –50.00
13 12,500 16,245 17,008 41,600 95,680 225,000 4.5 5.00 –10.00
14 4,000 5,436 5,106 6,000 10,000 12,000 1 1.90 –47.37
15 8,714 8,714 8,084 Not given 25,949 80,000 1 2.00 –50.00
16 5,084 5,854 5,738 9,354 19,655 63,000 2 2.25 –11.11
17 8,137 9,624 11,434 15,646 20,944 90,000 3 4.00 –25.00
18 15,319 20,032 21,617 41,908 72,878 200,000 4.5 4.50 0.00
19 20,000 24,639 26,350 67,023 110,510 480,000 7 8.00 –12.50
20 20,000 26,482 26,770 59,507 90,322 250,000 5.8 6.25 –7.20
21 7,130 8,845 7,650 13,525 21,101 76,500 2.5 2.50 0.00
22 12,284 17,770 18,982 30,000 40,000 160,000 4 4.50 –11.11
23 12,832 15,929 15,721 40,938 71,815 400,000 3.75 3.75 0.00
24 4,600 5,564 5,701 8,232 14,064 42,500 2 2.00 0.00
25 8,937 11,569 13,095 26,800 33,500 140,000 3 4.50 –33.33
26 10,500 17,347 17,967 39,000 50,000 123,500 3 4.00 –25.00
27 10,342 12,570 11,829 25,000 40,000 140,000 2.7 2.70 0.00

AP, anatomic pathology; FTE, full-time equivalent; SP, surgical pathology.


* The numbers of SP cases, specimens, level 4 equivalents, blocks, and slides are for 1 calendar year. Optimal FTEs were given by department heads.
† Current Compared With Optimal FTE = (Current FTE – Optimal FTE)/Optimal FTE.

the optimal work for each pathologist (indicator units per ❚Table 5❚ and ❚Figure 2❚ show the calculated FTEs in AP
pathologist) in that center was calculated using various indica- for various indicators. In the first set of columns, the required
tors (total units for indicator/optimal FTEs; for example, for AP FTEs were calculated by using the following formula:
center 1, 15,283 SP cases divided by 6 = 2,547 [results are Required AP FTEs = Total Units of Indicator Annually
rounded to whole numbers]). The results are given in ❚Table 4❚, (from Table 3)/Average Units of Indicator (from Table 4)
which is based on the opinions of the department head about the To determine how the calculated number of FTEs varies
appropriate FTEs for the department and, thus, the average from the optimal FTEs (as indicated by the department head),
workload for a pathologist. Although the FTEs were given intu- the following formula was used:
itively, they are relatively consistent and accurate. This is evi- Difference of Calculated FTEs Requirement From
dent because the optimal workload measured by several of the Optimal FTEs (%) = (Calculated FTEs for Indicator –
indicators is relatively similar between centers. This is high- Optimal FTEs)/Optimal FTEs
lighted in ❚Figure 1❚ by the relative flatness of graph lines for a Positive percentages indicate that the calculated value
few of the indicators. In most cases, the optimal FTEs given by overestimated the FTEs needed, and negative percentages
the respondents were in whole numbers; only some were given indicate underestimation. The second set of columns in Table
to half or quarter FTEs (usually in situations when there were 5 show that the L4E calculation in most cases overestimated
sufficient FTEs in the department), in contrast with the calculat- needed FTEs by 2% (average, 0%). The variation in the differ-
ed FTEs, which are given to the second decimal value. ence from optimal FTE was low (SD 17.3%). The variation in
The data in Figure 1 and Table 4 show that the numbers of individual calculation is probably high, as the optimal FTE
L4Es, specimens, and SP cases were least variable between the given by the department head is usually in round numbers or
centers and, thus, most accurately reflect the impression of a quarter to half increments. Because of the low denominators
pathologists about their workloads across the different centers. involved, a slight difference of the calculated and optimal
L4E has the lowest SD and the lowest variability. FTEs makes a huge difference in percentage (eg, center 1, a

48 Am J Clin Pathol 2005;123:45-55 © American Society for Clinical Pathology


48 DOI: 10.1309/23NYGNB2HFNNW4V8
Anatomic Pathology / ORIGINAL ARTICLE

❚Table 4❚
Optimal Pathologist Workload per Year*
Center Surgical Pathology Cases Specimens Level 4 Equivalent Blocks Slides Population

1 2,547 3,717 3,971 6,250 7,560 25,157


2 2,223 2,735 3,032 4,391 8,262 23,372
3 2,005 2,902 3,270 5,607 11,301 22,064
4 2,171 3,366 3,938 7,208 18,269 32,365
5 2,104 3,027 3,521 5,884 11,857 22,672
6 2,290 3,011 2,883 4,336 7,270 44,707
7 3,298 3,298 3,798 6,387 15,286 39,551
8 1,828 4,081 3,916 3,900 4,945 35,091
9 3,092 3,843 4,200 7,657 16,680 36,364
10 2,758 3,675 3,975 8,991 11,466 26,316
11 2,128 2,643 2,995 5,499 12,954 33,333
12 3,250 3,507 3,683 4,841 5,801 25,000
13 2,500 3,249 3,402 8,320 19,136 45,000
14 2,105 2,861 2,687 3,158 5,263 6,316
15 4,357 4,357 4,042 Not given 12,975 40,000
16 2,260 2,602 2,550 4,157 8,736 28,000
17 2,034 2,406 2,858 3,912 5,236 22,500
18 3,404 4,451 4,804 9,313 16,195 44,444
19 2,500 3,080 3,294 8,378 13,814 60,000
20 3,200 4,237 4,283 9,521 14,452 40,000
21 2,852 3,538 3,060 5,410 8,440 30,600
22 2,730 3,949 4,218 6,667 8,889 35,556
23 3,422 4,248 4,192 10,917 19,151 106,667
24 2,300 2,782 2,850 4,116 7,032 21,250
25 1,986 2,571 2,910 5,956 7,444 31,111
26 2,625 4,337 4,492 9,750 12,500 30,875
27 3,830 4,655 4,381 9,259 14,815 51,852
Average 2,659 3,449 3,600 6,530 11,323 35,562
Median 2,500 3,366 3,683 6,103 11,466 32,365
SD 634 670 633 2,200 4,443 17,972
SD as percentage 23.84 19.43 17.58 33.69 39.24 50.54
of average
Maximum 4,357 4,655 4,804 10,917 19,151 106,667
Minimum 1,828 2,406 2,550 3,158 4,945 6,316
* Data are numbers determined by dividing the indicator, eg, number of surgical pathology cases, by the optimal number of full-time equivalents identified by the department head
(Table 3). Results are rounded to whole numbers.

25,000 120,000
Category 4 equivalent per pathologist (optimal) Specimens per pathologist (optimal)
Blocks per pathologist (optimal) Slides per pathologist (optimal)
Surgical pathology cases per pathologist (optimal) Population per FTE (optimal)
100,000
20,000

80,000
15,000

60,000

10,000
40,000

5,000
20,000

0 0
r 1 r 2 r 3 r 4 r 5 r 6 r 7 r 8 r 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27
n te nte nte nte nte nte nte nte nte ter ter ter ter ter ter ter ter ter ter ter ter ter ter ter ter ter ter
Ce Ce Ce Ce Ce Ce Ce Ce Ce Cen Cen Cen Cen Cen Cen Cen Cen Cen Cen Cen Cen Cen Cen Cen Cen Cen Cen

❚Figure 1❚ Units per FTE for anatomic pathology if at optimal staffing (based on Table 4 data). FTE, full-time equivalent.

© American Society for Clinical Pathology Am J Clin Pathol 2005;123:45-55 49


49 DOI: 10.1309/23NYGNB2HFNNW4V8 49
Maung / ANATOMIC PATHOLOGY WORKLOAD CALCULATION

❚Table 5❚
FTE for Anatomic Pathologists Calculated Using Various Indicators

FTE Requirements in Each Center* Difference of Calculated FTE Requirement From Optimal FTE†

Center Optimal L4E Spec Blk Slide Pop SP UK L4E Spec Blk Slide Pop SP UK

1 6.00 6.62 4.43 5.74 4.01 5.94 4.10 4.70 10 –26 –4 –33 –1 –32 –22
2 4.00 3.37 2.58 2.69 2.92 3.68 2.38 2.87 –16 –36 –33 –27 –8 –40 –28
3 50.00 45.42 29.07 42.94 49.90 43.43 26.87 32.33 –9 –42 –14 0 –13 –46 –35
4 7.00 7.66 4.41 7.73 11.29 8.92 4.07 4.86 9 –37 10 61 27 –42 –31
5 53.00 51.84 32.33 47.75 55.50 47.31 29.89 37.53 –2 –39 –10 5 –11 –44 –29
6 3.00 2.40 1.99 1.99 1.93 5.28 1.84 1.76 –20 –34 –34 –36 76 –39 –41
7 2.00 2.11 1.91 1.96 2.70 3.11 1.77 2.10 5 –4 –2 35 56 –12 5
8 1.00 1.09 0.53 0.60 0.44 1.38 0.49 0.47 9 –47 –40 –56 38 –51 –53
9 11.00 12.83 9.86 12.90 16.20 15.75 9.12 9.80 17 –10 17 47 43 –17 –11
10 1.90 2.10 1.52 2.62 1.92 1.97 1.40 1.52 10 –20 38 1 4 –26 –20
11 4.50 3.74 2.78 3.79 5.15 5.91 2.57 2.80 –17 –38 –16 14 31 –43 –38
12 2.00 2.05 1.88 1.48 1.02 1.97 1.74 1.89 2 –6 –26 –49 –2 –13 –6
13 5.00 4.72 3.62 6.37 8.45 8.86 3.35 3.64 –6 –28 27 69 77 –33 –27
14 1.90 1.42 1.16 0.92 0.88 0.47 1.07 1.14 –25 –39 –52 –54 –75 –44 –40
15 2.00 2.25 2.53 0.00 2.29 3.15 2.34 2.70 12 26 –100 15 57 17 35
16 2.25 1.59 1.47 1.43 1.74 2.48 1.36 1.61 –29 –34 –36 –23 10 –39 –29
17 4.00 3.18 2.36 2.40 1.85 3.54 2.18 2.81 –21 –41 –40 –54 –11 –45 –30
18 4.50 6.00 4.44 6.42 6.44 7.87 4.11 4.44 33 –1 43 43 75 –9 –1
19 8.00 7.32 5.80 10.26 9.76 18.90 5.36 5.91 –9 –28 28 22 136 –33 –26
20 6.25 7.44 5.80 9.11 7.98 9.84 5.36 5.63 19 –7 46 28 57 –14 –10
21 2.50 2.12 2.07 2.07 1.86 3.01 1.91 2.03 –15 –17 –17 –25 20 –24 –19
22 4.50 5.27 3.56 4.59 3.53 6.30 3.29 3.68 17 –21 2 –21 40 –27 –18
23 3.75 4.37 3.72 6.27 6.34 15.75 3.44 3.65 16 –1 67 69 320 –8 –3
24 2.00 1.58 1.33 1.26 1.24 1.67 1.23 1.27 –21 –33 –37 –38 –16 –38 –36
25 4.50 3.64 2.59 4.10 2.96 5.51 2.40 3.06 –19 –42 –9 –34 22 –47 –32
26 4.00 4.99 3.04 5.97 4.42 4.86 2.81 3.24 25 –24 49 10 22 –30 –19
27 2.70 3.29 3.00 3.83 3.53 5.51 2.77 2.78 22 11 42 31 104 3 3
Average — — — — — — — — 0 –23 –4 0 40 –29 –21
Median — — — — — — — — 2 –28 –9 1 27 –33 –26
SD — — — — — — — — 17.3 18.0 37.5 38.5 69.4 16.7 17.9
Maximum — — — — — — — — 33.4 26.3 67.2 69.1 319.9 16.8 34.9
Minimum — — — — — — — — –29.2 –47.0 –100.0 –56.3 –75.1 –51.0 –53.5

Blk, No. of blocks; FTE, full-time equivalent; L4E, level 4 equivalent; Pop, population (Royal College of Physicians and Surgeons of Canada [Ottawa] model); Slide, No. of
slides; Spec, No. of specimens; SP, total accessioned surgical pathology cases; UK, Royal College of Pathologists (London, England) model.
* Required AP FTEs = Total Units of Indicator Annually (from Table 3)/Average Units of Indicator (from Table 4).
† Difference of Calculated FTEs Requirement From Optimal FTEs (%) = (Calculated FTEs for Indicator – Optimal FTEs)/Optimal FTEs. Positive percentages indicate that the

calculated value overestimated the FTEs needed, and negative percentages indicate underestimation.

difference of 0.62, has a 26% difference). With slides as the FTEs = Intercept + Coefficient × Annual Units of
indicator, in most situations it overestimates by only 1% (aver- Indicator
age, 0%), but there is marked variation with the SD at 38.5%. For example, if the annual L4E for a department is
These results show that in most cases, calculation of FTEs 40,000,
needed using L4E will be on target with the least variation. FTEs = Intercept + Coefficient × annual L4E
Using slides as the indicator, although accurate, has signifi- FTEs = (–0.285) + 0.000292 × 40,000
cant variation (more than twice that of L4E). The other indi- FTEs = 11.41
cators are imprecise and will overestimate or underestimate by The regression was repeated forcing the intercept to be
a significant margin. zero. The R2 for L4E was the same, and the P value was even
Regression analysis was performed between the optimal more significant. The advantage of forcing the intercept to be
FTEs and each of the indicators to determine how much of the zero is the ability to calculate the needed FTEs more easily
FTEs needed can be explained by the indicator in question and the ability to show number of units (of indicator) per
❚Table 6❚. The R2 value of 1 indicates that the indicator in ques- pathologist in a linear manner.
tion can explain 100% of the variability in the determination of FTEs = Intercept + Coefficient × Annual Units of
needed FTEs. The R2 for L4E was highest, with a value of Indicator
0.994, indicating that it can explain 99.4% of the variability of For example, for L4E,
the needed FTEs in a department. The P value was the lowest, 1 FTE = 0 + 0.000289 × Annual Units of L4E
at 2.7 × 10–29, which statistically is extremely significant. The Annual Units of L4E (for 1 FTE) = 1 FTE/0.000289
needed FTEs can be calculated by using the following formula: = 3,455

50 Am J Clin Pathol 2005;123:45-55 © American Society for Clinical Pathology


50 DOI: 10.1309/23NYGNB2HFNNW4V8
Anatomic Pathology / ORIGINAL ARTICLE

350%

300%

FTE as per L4E FTE as per specimen


FTE as per blocks FTE as per slides
FTE as per population FTE as per surgical 250%
FTE as per raw surgical pathology cases
number UK
200%

150%

100%

50%

0%

–50%

–100%

–150%
er
1
er
3 5
er
7
er
9 11 13 15 17 19 21 23 25 27
er er er er er er er er er er
nt nt nt nt nt n t n t t n t n t n t t t t
Ce Ce Ce Ce Ce Ce Ce Ce
n
Ce Ce Ce Ce
n
Ce
n
Ce
n

❚Figure 2❚ Difference between optimal and calculated FTEs (in percentages) (based on Table 5 data). FTE, full-time equivalent;
UK, Royal College of Pathologists (London, England) model.

❚Table 6❚
Regression Analysis of Various Indicators for Determining Full-Time Equivalents

Regression R2 SE Intercept Coefficients SE t P

Regular
Level 4 0.994 1.017 –0.285 0.000292 4.54584E-06 64.32 2.71259E-29
Specimens 0.993 1.096 –0.675 0.000337 5.65221E-06 59.65 1.76053E-28
SP cases 0.989 1.405 –1.184 0.000488 1.05041E-05 46.45 8.68984E-26
Blocks 0.982 1.766 –0.626 0.000171 4.64152E-06 36.83 2.63667E-23
Slides 0.981 1.812 –0.085 0.000084 2.34011E-06 35.87 5.06235E-23
Population 0.918 3.755 –2.135 0.000042 2.53031E-06 16.75 4.24832E-15
Forced zero intercept
Level 4 0.994 1.028 0 0.000289 3.9018E-06 74.174 8.56584E-32
Specimens 0.991 1.220 0 0.000329 5.26775E-06 62.437 7.36702E-30
SP cases 0.983 1.697 0 0.000466 1.04269E-05 44.724 3.98689E-26
Blocks 0.980 1.812 0 0.000167 3.99116E-06 41.857 2.18154E-25
Slides 0.981 1.779 0 0.000084 1.96197E-06 42.653 1.34543E-25
Population 0.901 4.056 0 0.000039 2.1357E-06 18.135 2.814E-16

© American Society for Clinical Pathology Am J Clin Pathol 2005;123:45-55 51


51 DOI: 10.1309/23NYGNB2HFNNW4V8 51
Maung / ANATOMIC PATHOLOGY WORKLOAD CALCULATION

Therefore, the appropriate workload for a pathologist in account many changes and innovations being introduced into
L4E is 3,455 (using regression analysis), which is similar to pathology that increase the workload of pathologists, such as
the average workload of a pathologist in L4E in Table 4 of those discussed in the following paragraphs.
3,600 (the average value).
The average workload per pathologist can be calculated Increased Diagnostic and Reporting Complexities for
in the same manner as follows: for specimens, 3,040; for SP Most AP Specimens
cases, 2,144; for blocks, 5,986; for slides, 11,950; and for pop- During the past decade, AP has evolved from providing
ulation, 25,819. (This value is similar to the recommendations just a diagnosis to additional information related to prognosis
of the College of Physicians and Surgeons of Canada,3 which and therapy and management.20,21 Even the diagnosis is more
is 24,500 per anatomic pathologist.) detailed because of advances in knowledge and special stud-
ies such as immunologic, molecular, and other techniques.
Most organ resections now demand many blocks to meet the
needs of the clinicians; a good example is the mastectomy and
Discussion
lumpectomy, which now routinely demand more than 25
Pathology is unique because the workload of each pathol- blocks, and, in many institutions, estrogen receptor, proges-
ogist is determined mainly by other physicians and users of terone receptor, and HER-2/neu status are required routinely.
laboratory services, and there is no inherent limiting factor for For prostatectomy specimens, many institutions submit the
individual pathologist workload. For most physicians, time is whole specimen to be able to determine volume of the tumor,
the limiting factor, for example, availability of operating room the margin status, and involvement of the prostate capsule,
time for surgeons, physician’s office hours, and the operating which are important prognostically.
time for magnetic resonance imaging machines. In specialties
with inadequate human resources, there are long waiting peri- New Techniques for Obtaining Specimens
ods, which is quite common in Canada. Various endoscopies and direct and radiographically
For pathologists, there is no equivalent time-limiting factor, directed core and fine-needle biopsies have permitted clinicians
and all specimens submitted to the department are processed to obtain tissue from superficial and most deep organs. The
and pathologists are expected to read, interpret, and report all resultant specimens are small and demand more routine levels
specimens assigned to them (usually distributed according to (sections and slides from a block) and detailed study by the
the duty roster by a technologist) in a timely manner. This usu- pathologist to provide the necessary information, eg, p63 and
ally means, in inadequately funded departments (ie, with insuf- smooth muscle myosin heavy chain22 stains in breast biopsy
ficient FTEs), pathologists are at their microscopes for long specimens and high-molecular-weight cytokeratin stains, p63,
stretches with the inherent danger of making mistakes.17,18 In and α-methylacyl coenzyme A23 in prostate biopsy specimens
this age of limited resources, it is an uphill and usually losing to distinguish invasive carcinoma from other look-alikes. The
battle in many departments to convince administrators to fund literature also suggests that detailed information is essential for
extra positions to bring the number of professionals to an appro- management planning and prognosis. This is expanding consis-
priately safe level. This is evident in the second survey results in tently. For example in prostate biopsy specimens, the number of
which there is understaffing of pathologists in 20 of 27 centers cores involved by carcinoma, percentage involved, total length
(Table 3). This is made worse because the public usually does of carcinoma present in the core, and perineural invasion of a
not know what a pathologist does, and because pathologists certain size seem to predict stage and extracapsular involvement
make the utmost effort to achieve a reasonable turnaround time, by carcinoma.24 The same is true for other organs.25,26
the public is not aware of the situation. A recent W5 program
from CTV highlighted this issue19 and the dire patient conse- Checklists, Second Opinions, Quality Assurance
quences of mistakes that can be made by overworked patholo- Activities, and Continuing Medical Education
gists. If a patient had to wait weeks to months for the results of The almost mandatory use of checklists27,28 for most
a prostate or breast biopsy, the public would soon become aware malignant neoplasms has created more labor-intensive infor-
of pathologists’ contributions to their care. mation gathering by pathologists. The American College of
If pathology was funded in a manner similar to that for Surgeons Commission on Cancer mandated that starting
other physicians, ie, on the number of consultations done, this January 1, 2004, pathologists must provide all scientifically
would not be an issue, because as the volume rises, the profes- validated or regularly used data elements of the checklists in
sional funding levels would rise and, as a result, so would the their reports for each site and specimen.29
number of pathologist FTEs to perform duties adequately. The increasing pressure to have second opinions on many
Most pathologists in Canada are funded on a global basis, by specimens such as first-diagnosed malignant neoplasms has
salary or individual contracts. However, this does not take into increased the number of interdepartmental and intradepartmental

52 Am J Clin Pathol 2005;123:45-55 © American Society for Clinical Pathology


52 DOI: 10.1309/23NYGNB2HFNNW4V8
Anatomic Pathology / ORIGINAL ARTICLE

consultations.10-16 At present, this activity is not fully document- indicated that using numbers of specimens, blocks, or slides
ed and not widely appreciated by the medical community, includ- as the indicator are less reliable than using L4E.
ing pathologists. Quality assurance, quality control, and quality Other examples of input measurements for pathologist
improvement activities are now mandated by various accredita- workload are the Royal College of Pathologists (London,
tion agencies, also increasing demands on pathologists’ time. England)1 and Kaiser Permanente2 models, which depend on
raw numbers of accessioned cases and samples (eg, SP cases,
Determining FTEs cytologic samples, autopsies). Raw numbers roughly reflect
There are various recommendations about the average FTEs the amount of work done by pathologists but lack detail to
for anatomic pathologists and their workload but few recommen- account for the variations and complexity of work between the
dations for the appropriate workload for clinical pathologists. The centers. Raw numbers of accessioned cases and samples fail to
recommendation from the Royal College of Physicians and account for the work involved for each accessioned case. Not
Surgeons of Canada, Ottawa, is based on the population served.3 all specimens are alike, and they vary in the amount of work
Other recommendations are based on the raw number of SP needed to complete the case and issue a consultation report; in
cases, cytologic examinations, and autopsies done.1,2 other words, different specimens have different output values
Recommendations based on population served have some (eg, confirming the presence of vas deferens in cases of steril-
obvious deficiencies. They do not take into account the referral ization vs examining a radical mastectomy specimen).
pattern and patient mobility between geographic centers or the The type of specimens that are discarded in the operating
demographics of the population, eg, age, sex, race, and income room and not submitted to (processed by) the laboratory
(in the Royal College of Physicians and Surgeons of Canada (because of being listed on an exclusion list) varies. Some
Model). Population-based recommendations are indirect indi- departments have no exclusion lists, but others have extensive
cators of a pathologist’s workload and do not actually measure lists. Specimens included in the exclusion list usually are deter-
the output of the pathologist. The present study confirms this mined by mutual agreement of clinicians and pathologists. A
because the SD was 50.54%when using population as the indi- department with an extensive exclusion list will have, on aver-
cator for calculating AP FTEs (Table 4), and Table 5 shows sig- age, more complex specimens because the specimens in the
nificant variability from the optimal FTEs from 320% overes- exclusion lists usually are level 1 or 2 and are discarded before
timation to 56% underestimation. It is also very difficult to esti- reaching the department. One department has a relatively exten-
mate the population served, especially in areas that are served sive exclusion list (eg, nasal cartilage, hernia sacs, arthroscopic
by more than 1 laboratory center. Although the laboratory may debris, uncomplicated hemorrhoids), and this accounts for
be located in a particular location (for CP), it may serve a larg- approximately 7,000 to 8,000 accession numbers annually and
er area for AP, as small centers do not have AP on site. It also could make approximately 20% to 25% of the total accessioned
does not take into account the referral of cases. It underesti- cases. In the UK model, the excluded cases could justify 2 FTEs
mates the population served for many tertiary referral centers. in a community laboratory (1 FTE per 4,000 SP cases) and 4
Various input indicators such as numbers of technical FTEs in an academic laboratory (1 FTE per 2,000 SP cases).
work units, slides, and blocks are indirect indicators of Depending on the expertise and variety of clinical special-
pathologist workload and are not optimal. Technical units ists (eg, gastroenterologists, chest surgeons, nephrologists,
also were considered flawed by Suvarna and Kay30 when neurosurgeons, pediatric surgeons, oncologists) available in the
used to measure histopathology laboratory workload calcu- institution, the complexities of specimens will vary. Also rele-
lations. As for blocks and slides, there is marked variation vant is the expertise of the pathologists in the center, eg, renal
between centers and laboratories and even between individ- pathology and pediatric pathology demand special expertise of
ual pathologists about how many blocks are taken from each the pathologist and require substantial time and resource com-
specimen type and the number of routine slides and stains mitment by the department to serve these areas adequately.
for each block. There are no firm guidelines as to how many Finally, the number of specimens in an accessioned case
blocks should be taken in a particular specimen, and most might vary from 1 to 10 or more. This, together with the vari-
pathologists have a unique way of taking gross specimens ation in the rules of assigning accession numbers in different
and blocks based on past experience, personal interest, and departments (eg, 3 consecutive daily sputum specimens are
literature. The number of routine slides for prostate and counted as 1 in some departments and 3 in others), makes the
breast core biopsy specimens varies from 1 to 4 for each number of specimens in each accessioned case vary widely.
block and for sentinel nodes varies from 1 H&E level in For these reasons, raw numbers of accessioned cases do not
some centers to 2 H&E levels plus 3 cytokeratin stains in take into account the degree of complexity of the specimens
others.31 In addition, technical work units, at present, are not processed by the department and do not reflect the true work
collected consistently throughout Canada and are not stan- done by pathologists. Statistics in the present study support
dardized between countries. Statistics from the present study this because the UK model has more variability than L4E.

© American Society for Clinical Pathology Am J Clin Pathol 2005;123:45-55 53


53 DOI: 10.1309/23NYGNB2HFNNW4V8 53
Maung / ANATOMIC PATHOLOGY WORKLOAD CALCULATION

In most departments, there is routine collection of the and population. These results indicate that the distributions of
type and number of specimens under an accession number and these latter indicators are much more variable.
diagnosis and billing codes (based on various provincial codes The accuracy of the calculated AP FTEs using the various
and in the United States, CPT codes). If not collected formal- indicators of the optimal FTE as indicated by the department
ly, the aforementioned information can be extracted easily head (Table 5) shows that only the calculations based on L4E
from surgical, cytology, and autopsy reports. By using these and slides were accurate to 1% to 2%, with the other indica-
data, a more detailed collection of work output (output meas- tors overestimating or underestimating by 27% to –33%.
urement) by the AP pathologist is possible and serves as the These results suggest that calculations based on numbers of
basis for the calculation of appropriate workload for average specimens, blocks, and SP cases and population and the UK
anatomic pathologists (1 FTE). model are too inaccurate (imprecise) to be used to determine
A method of measuring a more detailed histopatholo- the needed AP FTEs in a department. Of the numbers of L4E
gist’s workload was suggested by Suvarna and Kay30 using cases and slides, the calculation using slides as the indicator
Kim Unit activity based on the weighting of dissection, has an SD (variability) that is more than twice that of the cal-
microscopy, and reporting of each type of specimen. The pres- culation using L4E. This is borne out by the minimum and
ent article also tries to weight the different specimens based on maximum values for each indicator.
their output value, but unlike the Kim Unit, is based on infor- The regression analysis data in Table 6 show that L4E has
mation that already is collected in many centers (at least in the highest R2 value (0.994), which indicates that it can
North America) or easily extracted from reports generated. explain 99.4% of the variables to determine the needed AP
Tomaszewski et al4 showed that the time it takes to com- FTEs and also has the lowest P value (2.7 × 10–29), which sug-
plete cases correlates best with total number of slides, fol- gests that it also is the most statistically significant of the indi-
lowed by total lines of diagnoses, templates, and notes, and cators analyzed.
number of H&E-stained slides. They found that CPT codes The recommended L4E value of 3,455 can be translated
and numbers of specimens were poor correlates. As noted by to work relative value units (RVUs). The total RVU for an L4E
the authors, their data may not be applicable to other institu- (ie, CPT code 88305) is 2.58 (professional component, 1.12 +
tions. Depending on the protocols and traditions of different technical component, 1.46).32 Thus, the equivalent RVUs for
departments, there is marked variation in the number of blocks a pathologist performing AP consultative work would be
taken for particular types of specimens and in the routine 8,914 (professional component, 3,870 + technical component,
number of H&E-stained and specially stained slides taken 5,044). In the present survey, the majority of respondents in
from some specimens. The same can be said regarding total nonacademic settings indicated that they spend 15% of their
lines of diagnoses. Some pathologists’ diagnosis lines include time in academic and professional development activities
only the diagnosis, but some include the checklist and other (data not shown). If this percentage is factored in, the work of
relevant information in the diagnosis box. These variations average pathologists doing only AP consultative activities
also are noted between individuals in a department. Therefore, would be 10,487 RVUs (professional component, 4,553 +
the number of slides and total lines of diagnoses might be use- technical component, 5,934). The Medical Group
ful to determine prospectively the changing workload in a par- Management Association data for mean production per AP
ticular department, but comparison between departments FTE give an RVU of 3,964,33 which is similar to the calculat-
should be done with care. ed professional component RVUs of the recommended AP
In the present study, I used a different approach. I request- pathologist workload for L4E of 3,455.
ed the optimal FTEs that would, in the opinion of the depart- I believe that AP consultative activities are best expressed as
ment head, be adequate to perform the duties in the depart- L4E. Although not ideal, this would meet many of the require-
ment and calculated which of the indicators, output and input, ments of a good indicator for measuring AP workload. L4E rep-
would be best able to predict the optimal FTEs needed in the resents a direct output indicator, which measures the value of AP
department. I looked at the routinely collected data, thus easi- consultations. With proper weighting to reflect the complexity
ly available in most institutions—number of accessioned and value of each consultation, one can include all consultative
cases, number of specimens, billing codes of specimens, num- activities (eg, SP cases, cytologic examinations, autopsies, inter-
ber of blocks, number of slides, and population served—and nal and external consultations). This proposal uses routinely col-
did several statistical computations using Excel XP. lected data, which makes the system easy to implement and
In the first set of statistical analyses (Table 4), the aver- compare. Finally, the analysis of L4E shows very solid statistical
age and median workloads for 1 AP FTE are 3,600 (mean) values and has the best results of all the indicators analyzed.
and 3,683 (median) for L4E with an SD of 633, which is
17.58% of the average. The SDs in ascending order after From the Department of Pathology, Royal Inland Hospital,
L4E are numbers of specimens, SP cases, blocks, and slides Kamloops, Canada.

54 Am J Clin Pathol 2005;123:45-55 © American Society for Clinical Pathology


54 DOI: 10.1309/23NYGNB2HFNNW4V8
Anatomic Pathology / ORIGINAL ARTICLE

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55 DOI: 10.1309/23NYGNB2HFNNW4V8 55
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