>P>P>p> 9022 PROJECT manaceMeNt WENDY'S COMPANYABOUT 7” COMPANY el Performance equals behavior. Simply put, behavior is something that you can see or hear. Performance management is working with a person to help them RS perform or behave as expected to the standard, Consistent and effective RS performance management will help promote growth, motivate and develop 5- RS Star talent within the organization.ABOUT 7” COMPANY el Managers Who Demonstrate Expertise in This Skill . . . * Set specific goals and communicate them clearly RS * Set and monitor progress toward goals RS * Offer clear, direct, and timely positive and corrective feedback RS * Recognize both improved and high performanceABOUT 7” COMPANY Wendy's has a defined process for managing performance that is referredtoas ISS) el Wendy's Performance Management Cycle: the Performance Management Cycle. The Performance Management Cycle RS consists of three stages: Plan, Manage and Evaluate IRSDuring this stage, supervisors and managers set goals, create action plans, and develop ways to measure progress and achievement. Action plans must include the What, When, Why and How goals will be met.OUR SERVICE ”” Managing: The Managing stage must be done ona daily basis, to keep crew/ subordinate managers focused on the goals established in the Planning phase. Managing also requires key skills such as coaching, listening, leveling and providing direction.SERVICE ”” Fraluating: OUR During the evaluation stage, actual performance is measured against the expectations established during the planning stage. This is also the stage where you determine and begin planning for future performance needs.