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Welcoming Visitors

Starter
Introduction

Have you met visitors to your company or country?


What do you offer them?
What do you talk about when you meet new people?
Do you find it easy or difficult to start a conversation?
Tips
Language Focus

Introduction:
Good morning, ladies and gentleman. Could I have your attention, please?
Welcome to Acme. My name is Mary and I'm going to give you a tour of the
installations / offices / plant / factory. The tour will last about thirty minutes.
(Formal visit for larger groups.)

Good morning. Nice to meet you. I'm Mary. Come with me and I'll show you
around. It'll just take thirty minutes. (A less formal visit for individuals and very
small groups. You should also ask names if you have not been introduced.)

If you would like to follow me, we will begin our tour of the premises. >>

Please, follow me. >>


Language Focus

Expressions in English for guiding visitors during the company tour:


In front of you is... You may have noticed that we came past a large
On your right, you will see... blue-coloured machine. That was... >>
Up ahead and to your left, you will see... Take a good look at... >>
As we turn the corner here, you will see... I'd like to point out... >>
In the distance... Keep your eyes open for... >>
If you look behind me, now... Over there is... >>
If you look up, you will notice... Shall we now walk over here? >>
Off to the north... If you have any questions, please feel free to ask at
Look to the east... any time during the tour. >>
To the west...
In a few moments, we'll be passing...
We are now coming up to...
As you will see...
Language Focus
Expressions in English for ending the company visit.
(More formal for larger groups...)
Well, that concludes our tour. I hope you have enjoyed it and have found it interesting and informative. If you have any
further questions, I should be very happy to answer them now.

On behalf of (company name) and myself, I should like to thank you all for visiting us today. I wish you all a very pleasant
journey home.

(Less formal for small groups...)


So, that's the end of our tour. I hope you've enjoyed it. Can I help you with any last questions? >>

Thanks for visiting us today. I hope you have a good trip home.

(More useful information...)


If you are leaving us now and need to get public transport home, the train station is just five minutes away by foot. Please,
ask at reception for a street plan.

If you need a taxi to the airport, the taxi rank is just opposite the main entrance. The airport is about a twenty-minute taxi
ride.
Writing
Write a short profile of your company:

Company profile:
Roleplay
Roleplay
Exploring
Exploring
We're done!
Thank you for
participating. Have a
great day ahead.

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