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The Dream Team Conclave workshop went well and the group left with a positive view of
team building. 
Karthikeyan S.
General Manager, Accenture

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I got an opportunity to participate in the workshop entitled 'Vivacity and Vitality of Services'
conducted by Special Minds. The workshop was informative. The Chief Resource Facilitator, Dr B
Balaji, PhD explained clearly about the basic concepts and other related information about the role of
service sector in India. He shared his knowledge by giving real-time examples of Service sector. He
was able to convey even complicated concepts by way of listing out day to day  activities which we
are involved in. I feel that he has conducted a detailed research analysis about the service sector and
he is able Professional Consultant. His services may be used by the State and Central Government  for
the development of Indian Service Sector. 
Dr. M. Zaheer Ahmed
Assistant Professor of Commerce, Arignar Anna Government Arts and Science College,
Karaikal, U.T. of Puducherry
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A Workshop on “Vivacity and Vitality of Services” was organized by Dr. B. Balaji, founder
of SPECIAL MINDS. Dr. B. Balaji was the resource person for the workshop and focused on services
in order to make participants understand the importance of service design and to guide them how to
look into minor details of services. The participants were given several online assignments for their
active participation and to enable their learning of various concepts discussed in the workshop. It was
a wonderful learning workshop. The resource person Dr. B. Balaji was very systematic in organising
and conducting this workshop. I wish to give one suggestion of incorporation of case studies also as
one of the means of assignment I would like to participate in the future events to be conducted by
Special Minds.
Dr. Sanjay Manocha
Assistant Professor, Bharati Vidyapeeth University Institute of Management and Research
(BVIMR), New Delhi

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It is a great honour to attend the Live Webinar/FDP conducted by Special Minds. The event enhanced
my understanding of the concept, totally enjoyed & learnt a lot with comfortable online sessions. The
style and knowledge of the presenter was incredible. I am to introduce and recommend Special Minds
to others. Glad to attend the online session.
Dileep
Assistant Professor Dept. of Finance
R V Institute of Management - Bangalore

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Had an opportunity to listen to a fantastic talk in one of the webinars recently. Appreciate the resource
persons talk, the time management and the professional approach towards the whole thing. Thank you
for the opportunity given to attend it. Looking for future interesting sessions.
Priti K Rao
Assistant Professor, GFGC, Punjalakatte, Karnataka

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