Program Management

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Program

Management
CRITICAL CAPABILITIES AND THEIR PRIORITIES

The Art of Service has identified and prioritized


critical capabilities and use cases to assess and
use. Leaders select the highest prioritized results
which will align with their business needs before
implementing a solution.

The Art of Service’s Critical Capabilities evaluates


hundreds of prioritized results to help with the
outcome selection process.

This Critical Capabilities guide will enable leaders


to shortlist hundreds of appropriate results with
prioritized typical use cases, this research will
guide leaders’ choices.

This Analysis will plan your roadmap and get


results.
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Program Management
CRITICAL CAPABILITIES

Notice of rights

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3
Table of Contents
About The Art of Service 5
Program Management Critical Capabilities, Meaningful
Metrics And Their Prioritization 6
Background 6
Prioritization Of Requirements 7
The Prioritization Categories Are: 8
Must Have 8
Should Have 8
Ought to Have 9
Might Have 9
Could Have 10
Use In New Product/Service/Process Development 11
Benefits 12
The Critical Program Management Capabilities And Their
Priorities: 14
Priority - Must Have
# From 889 To 1106 16
Priority - Should Have
# From 667 To 889 88
Priority - Ought to Have
# From 445 To 667 160
Priority - Might Have
# From 223 To 445 230
Priority - Could Have
# From 1 To 223 302
Index 369

4
About The Art of Service

T
he Art of Service, Business Process Architects since
2000, is dedicated to helping stakeholders achieve
excellence.

Defining, designing, creating, and implementing a process


to solve a stakeholders challenge or meet an objective
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organization and department.

Unless you’re talking a one-time, single-use project, there


should be a process. Whether that process is managed
and implemented by humans, AI, or a combination of the
two, it needs to be designed by someone with a complex
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here? And is there a different way to look at it?’

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marketer, entrepreneur, manager, salesperson, consultant,
Business Process Manager, executive assistant, IT
Manager, CIO etc... —they are the people who rule the
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happens, and ask the right questions to make the process
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Contact us when you need any support :

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5
Program Management Critical
Capabilities, Meaningful Metrics
And Their Prioritization

Background
This guide provides meaningful Program Management metrics
underpinned by prioritization and is used in management,
business analysis, project/process management, development
and innovation to reach a common understanding with
stakeholders on the importance they place on the delivery of
each requirement.

It is useful for having insight and agreement on the right


prioritization for Program Management initiatives because it
places the most value on items that carry the highest business
value.

It accomplishes the objectives of prioritizing deliverables and


providing assurance as a function of taking away the uncertainty
of the underlying estimates.

This prioritization is based on the MoSCoW prioritization


method, which was developed for use in 1994 in Rapid
Application Development (RAD). It was first used extensively
with the agile project delivery framework Dynamic Systems
Development Method (DSDM) from 2002.

It is often used with timeboxing, where a deadline is fixed so that


the focus must be on the most important requirements, and is
commonly used in agile software development approaches such
as Scrum, rapid application development (RAD), and DSDM.

In any project it is vital to understand the importance of different


things. This is because time is a fixed resource, so prioritization
is applied to requirements, tasks, products, user cases, etc.

6
This guide cuts down on wasted time, arguments, and
misdirection. It also omits as much bias as possible from the
process so that everyone involved can take an objective view of
the requirements at hand.

Prioritization Of Requirements
All requirements are important, however to deliver the greatest
and most immediate business benefits early the requirements
must be priortized. Organizations will initially try to deliver all
the Must have, Should have and Ought to have requirements
but the Should and Ought to requirements will be the first to be
removed if the delivery timescale looks threatened.

The plain English meaning of the prioritization categories has


value in getting stakeholders to better understand the impact
of setting a priority, compared to alternatives like High, Medium
and Low.

Ask the question, ‘What happens if this requirement is not


met?’ If the answer is ‘cancel the project – there is no point in
implementing a solution that does not meet this requirement’
then it is a Must Have requirement.

If there is some way round it, even if it is a manual workaround,


then it will be a lower requirement. Downgrading a requirement
does not mean it will not be delivered, simply that delivery is not
guaranteed.

7
The Prioritization Categories Are:

Must Have
Requirements labelled as Must have are critical to the current
delivery timebox in order for it to be a success. If even one Must
have requirement is not included, the project delivery should
be considered a failure (note: requirements can be downgraded
from Must have, by agreement with all relevant stakeholders; for
example, when new requirements are deemed more important).
MUST can also be considered an acronym for the Minimum
Usable Subset.

This can be defined using some of the following:

• Cannot deliver on target date without this


• No point in delivering on target date without this; if it
were not delivered, there would be no point deploying the
solution on the intended date
• Not legal without it
• Unsafe without it
• Cannot deliver the Business Case without it

Should Have

Requirements labelled as Should have are important but not


necessary for delivery in the current delivery timebox. While
Should have requirements can be as important as Must have,
they are often not as time-critical or there may be another way to
satisfy the requirement so that it can be held back until a future
delivery timebox.

This can be defined using some of the following:

• Important but not vital


• May be painful to leave out, but the solution is still viabl

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• May need some kind of workaround, e.g. management
of expectations, some inefficiency, an existing solution,
paperwork, etc.

A Should Have may be differentiated from a Ought, Might or


Could by reviewing the degree of pain caused by it not being
met, in terms of business value or numbers of people affected.

Ought to Have

Requirements labelled as Ought to Have are desirable but not


necessary and could improve for example the user experience
or customer satisfaction for a little development cost. These will
typically be included if time and resources permit.

• Wanted or desirable but less important than Should have


• Less impact if left out (compared with a Should Have)
• Won’t Have this time

Might Have

Might Have is a Wish, i.e. still possible but unlikely to be included


(and more likely than Could have).

• Wanted or desirable but less important than Ought to have


• Less impact if left out (compared with a Ought to have)
• Won’t Have this time

9
Could Have

Requirements labelled as Could have, have been agreed by


stakeholders as the least-critical, lowest-payback items, or not
appropriate at that time. As a result, Could have requirements
are not planned into the schedule for the next delivery timebox.
Could have requirements are either dropped or reconsidered for
inclusion in a later timebox.

• Wanted or desirable but less important than Might Have


• Less impact if left out (compared with a Might Have)
• Won’t Have this time

10
Use In New Product/Service/Process
Development
In new product, service or process development there is always
more to do than there is time or funding to permit (hence the
need for prioritization).

For example, should a team have too many potential tasks, they
can use this guide to select which tasks are Must have, which
Should have, and so on; the minimum viable product (or MVP)
would be all those epics marked as Must have.

Oftentimes, a team will find that, even after identifying their


MVP, they have too much work for their expected capacity. In
such cases, the team could then use the guide to select which
features are Must have, Should have, and so on; the minimum
marketable features (or MMF) would be all those marked as Must
have.

If there is sufficient capacity after selecting the MVP or MMF, the


team could then plan to include Should have and even Might
have and Could have items too.

Aim for a delivery probability of 60, 60, 40, 40 and 20% with
each of the categories. It is recommended to have no more
than 60% effort for Must Haves for a project. Anything higher
than 60% poses a risk to the success and predictability of the
project, unless the environment is well understood, the team is
established and the external risks are minimal.

11
Benefits
The benefits of this guide include:

• It helps decide between multiple requirements with the


same priority. This guide offers a priority ranking rating for
each requirement, this ranks all requirements based on their
priority from highest to lowest.

• You now have rationale around how to rank competing


requirements: why something is must rather than should.
The priority ranking creates this clarity, it provides focus.

• There is no ambiguity over timing, especially on the Could


Have category: whether it is not in this release/project/
process/focus or not ever.

• The potential for political focus on building new features


over technical improvements is off the table with the help
of built-in prioritization of the requirements. The benefit of
this method is that it places several initiatives in the ‘ought-
might-could’ category. This helps manage expectations
about what will not be included in a specific release/project/
process (or other time frame you’re prioritizing for).

• Placing initiatives in the ‘ought-might-could category is one


way to help prevent scope creep. If initiatives are in this
category, the team knows they are not to be a priority for
this specific time frame. Some initiatives in the ‘ought-might-
could’ group will get prioritized in the future, while others
are not likely to happen at all.

12
13
The Critical Program Management
Capabilities And Their Priorities:

14
15
Priority - Must Have
# From 889 To 1106

# 1106 | Focus Area: Configuration Management -


MANAGEMENT

Be confident that your organization participates in


reviewing engineering change data and coordinates
changes with program management, engineering, quality
assurance, material management and manufacturing to
ensure compliance with (internal) customer requirements
and Company policy and CDM procedures.

Ask the Partner Project Program Management:

What data should the backup include, and how often


must it be made?

# 1105 | Focus Area: ISO 26262 - MANAGEMENT

Assure your group is involved in technical project


leadership, program management and team
coordination.

Ask the Director, Global Strategic Sr Program


Management:

Are there interactive relations with pertinent external


groups?

# 1104 | Focus Area: Cyber Asset - MANAGEMENT

Make sure your staff is involved in technical project and/


or program management for complex software data
cloud computing products or platforms.

Ask the Technical Program Management Manager:

16
Does the program/project test, validate, and verify
security in its software and system components?

# 1103 | Focus Area: Hoshin - MANAGEMENT

Make headway so that your workforce has Program


management capabilities to define and implement
technical strategy and programs to support a major
project having a significant technical and/or financial
impact.

Ask the Global Ops and Fraud Transformation Program


Management Lead (VP):

Which portions of the program management training did


you find demanded a greater emphasis?

# 1102 | Focus Area: Agile HR - PRODUCT

Be sure your operation is driving program delivery of your


roadmap by working with Digital Product Owners and
Program Management to prioritize, monitor, and deliver
work to support your business initiatives and enterprise
digital transformation initiatives.

Ask the Sr Manager, Program Management, Treasury


Technology:

Where do you have delivery risk?

# 1101 | Focus Area: Workforce planning -


MANAGEMENT

Warrant that your organization is involved in the


application of project and program management
practices supporting the execution of large and complex
training programs.

Ask the Program Management:

17
Is the execution of the workforce plans regularly
monitored?

# 1100 | Focus Area: Data Center Design and


Construction - DESIGN

Build alignment and provide oversight for programmatic


design and engineering efforts and business
improvement efforts through comprehensive project and/
or program management from project scoping through
execution.

Ask the Sr Mgr Project & Program Management:

When project execution starts, what happens even to the


high visibility projects?

# 1099 | Focus Area: Security engineering


requirements - SECURITY

Make sure your process maintains awareness of the most


recent system security policies and directives to lead
Systems Engineers, Project Engineers, other Information
System Security Engineers, and Program Management
with the analysis of user and system requirements and
constraints.

Ask the Sr. Program Management Analyst:

Do you make privileged users aware of the cybersecurity


responsibilities?

# 1098 | Focus Area: Risk Breakdown Structure -


MANAGEMENT

Enable the product management team to serve as the key


interface for science products across the organization as
they work with content, editorial, program management,
digital, production, marketing, and legal teams, and

18
external partners to drive the execution of the product
roadmap in alignment with key requirements, ensuring
readiness for each product launch.

Ask the Program Management Officer (Program Director):

What is the best structure for program management for


ensuring satisfactory customer results?

# 1097 | Focus Area: Director - Process Risk and


Controls Consulting - MANAGEMENT

Be confident that your strategy leads a team to keep


abreast of the information security strategy and roadmap,
invest in maintaining a prioritized list of information
security projects and initiatives, and provides program
management support to various prioritized initiatives.

Ask the Executive Director Program Management:

Where do you have confidential information and what


regulations is it subject to?

# 1096 | Focus Area: ISO 26262 - MANAGEMENT


Certify your group is involved in Program Management
or involvement planning and leading a team to achieve a
technical goal.

Ask the Rcsa Core Program Management Assurance


Head:

Does senior management meet at least once annually to


review the safety and loss programs?

# 1095 | Focus Area: Multi Brand Strategy -


MANAGEMENT

Certify your staff is involved in program management

19
roles and functions, including program development
lifecycle, Statement of Work generation, risk
management, action item management, requirement
change management, and Earned Value planning,
tracking, and reporting.

Ask the Senior Director, Program Management:

Have your organizational structure and roles failed to


keep pace with change?

# 1094 | Focus Area: Mitigating Risk - PROJECT

Secure that your organization is involved in modern,


cloud based project and program management tools.

Ask the Programmer:

How do you secure the buy in of middle management?

# 1093 | Focus Area: business process re-


engineering - MANAGEMENT

Liaison so that your operation is involved in program


management for large scale business transformation
projects and programs.

Ask the Program Management Analyst:

How do you confidently represent the programs before


regulatory departments and stakeholders?

# 1092 | Focus Area: Process Governance -


MANAGEMENT

Confirm that your operation works with Engineering and


Program Management to develop and maintain a project
priority list that reflects agreed overall product priorities
and aligns organizational resources against them.

20
Ask the Group Manager, Product Technical Program
Management:

What is/are the data capacity building priorities for your


organization?

# 1091 | Focus Area: Business Continuity Risk


Analysis and Testing - MANAGEMENT

Interface so that your strategy is involved in project


program management tools and resources demand
management.

Ask the Information Security Specialist:

Are requirements management tracking tools and


procedures in place?

# 1090 | Focus Area: Cloud Migration - PROJECT

Make sure your process is involved in small, mid, and


large scale project and program management, including
the management of project teams.

Ask the Global Head of Program Management, SMB:

How do you make sure that the migration plan fits


with your standards of project management and your
benchmarks of quality?

# 1089 | Focus Area: digital transformation


healthcare - MANAGEMENT

Use expertise in organizational design and change


management practices to improve program
management, team management, process management,
and software development.

21
Ask the Director Technology Program Management:

What is the culture of cybersecurity outside the team


with direct responsibility for keeping data protected?

# 1088 | Focus Area: ISO 9001 and ISO 14001 -


MANAGEMENT

Participate as a team member in program management


activities to ensure successful new product launches,
including supplier approvals, process readiness, and
PPAP approvals.

Ask the Director of Program Management - IP Video:

Are team members involved in decision making?

# 1087 | Focus Area: Activity Based Costing -


MANAGEMENT

Ensure your personnel delivers complex (internal)


customer solutions through the Program Management
Discipline, integrating project management with (internal)
customer requirements, with business process delivery.

Ask the Senior Regional Portfolio Manager:

How you can prioritize budgets with business metrics?

# 1086 | Focus Area: IT Security Audit - PROGRAM

Advance provides program management where cross-


product engagement where multiple products are
required to meet specific business outcomes for a
(internal) customer engagement with support from a
team of project/program managers.

Ask the Program Management Chief of Staff Office:

22
Does the vendor have experience in producing high
quality IT security products?

# 1085 | Focus Area: Security Operations -


MANAGEMENT

Be sure your group collaborates with program


management and facility administrators to establish goals
and objectives and develop and implement guidelines,
procedures, policies, rules, and regulations to enhance
programs and services; uses data to direct decision-
making processes; oversees and participates in the
development and implementation of activities designed
to ensure legislative and program performance measures
are met.

Ask the Manager, Technical Program Management -


Inventory Management:

Are there any appropriate security policy, guidelines or


procedures established?

# 1084 | Focus Area: Workplace Health Promotion -


DEVELOPMENT
Work closely with Program Management and technical
team to define tactical and strategic technology
development plans, and support business development
activities.

Ask the Director of Program Management:

Do project charter and detailed project plans reflect the


work that needs to be performed?

# 1083 | Focus Area: Sales Leadership -


MANAGEMENT

Be certain that your strategy is involved in building

23
processes, program management, project management
and related schedules.

Ask the Director of Program Management – Regulatory


Reporting:

Should project management be based on theories or


economics or production?

# 1082 | Focus Area: Chief Revenue Officer -


MANAGEMENT

Confirm that your company is developing, prioritizing,


and executing program management bench for cross
functional initiatives, business process excellence, and
continuous improvement initiatives to support core
operations.

Ask the Group Manager, Product Technical Program


Management:

What approach gives you the ability to securely view and


manage programs and workflows?

# 1081 | Focus Area: Amazon Redshift -


DEVELOPMENT

Develop experience working with information technology


(internal) customers and/or partners through account
management, product management, program
management and business development engagements,
as examples.

Ask the Sr Manager, Technical Program Management -


AWS Security Onboarding:

Does business management consider the business use of


IT when preparing business strategy?

24
# 1080 | Focus Area: Microlearning -
MANAGEMENT

Warrant that your company is involved in cross functional


business delivery, ideally with large data intensive
program management involvement.

Ask the Global Data Head Program Management:

When creating a WBS, how much involvement is needed


from the project team?

# 1079 | Focus Area: IT PMO - PROJECT

Develop and lead the IT Program Management and


Alignment Office to ensure quality, consistency and
oversight of information technology projects by
developing and maintaining project management
methodologies, standards, and tools.

Ask the Senior Software Delivery Project Program


Management:

Has the program evaluated the strategic alignment of its


current projects?

# 1078 | Focus Area: Operating Model -


MANAGEMENT

Be confident that your organization is involved in


program management, management consulting,
corporate strategy, business operations, or planning.

Ask the Purchasing Specialist - Program Management


Team:

What useful data is already being collected and/or


studied across your organization departments?

25
# 1077 | Focus Area: BCM and IT DR -
MANAGEMENT

Be confident that your group is involved in Business


Resilience program management software and
administration of toolsets.

Ask the Administration and Program Management


Specialist:

What are the attributes of resilience?

# 1076 | Focus Area: FMEA Failure Modes Effects


Analysis - QUALITY

Make sure your group scientists and cross-functional


teams, including Process Development (PD),
Manufacturing, Quality Assurance, Supply Chain, and
Program Management among others to ensure on time
delivery of Technology Transfer activities.

Ask the Cyber Security Privacy Program Management


Support Manager Lead:

Does the supplier have an adequate quality assurance


and statistical process control programs?

# 1075 | Focus Area: Shifting Business Priorities -


MANAGEMENT

Establish that your personnel is involved in


documentation planning and support, project
administration, program management support, event
planning and administration, mail services, records, and
data input.

Ask the Business Systems Analyst:

Are project expenditure records reviewed, managed and


maintained?

26
# 1074 | Focus Area: Risk Analysis Template -
MANAGEMENT

Ensure appropriate staff skills, competencies and


development plans are in place for the team and track
the deployment of program leadership and program
management support to programs.

Ask the Director Software Engineering Program


Management:

What support, if any, is necessary for each team


member?

# 1073 | Focus Area: Maintains applicable call


center metrics - MANAGEMENT

Certify your operation is involved in project and program


management and evaluation.

Ask the Senior Manager Operation Program


Management:

How involved was top management?

# 1072 | Focus Area: KOL Management -


MANAGEMENT

Verify that your group is involved in project or program


management is an advantage.

Ask the Head Director/Senior Manager Program


Management:

Which stage of the BCM program helps verify the


efficiency of the BCM process?

27
# 1071 | Focus Area: Digital Transformation -
DIGITAL

Safeguard that your workforce supports business goals


by collaborating with digital product, architecture,
program management and various engineering teams
to execute consumer digital product and experiences
roadmaps.

Ask the Senior Director- Sourcing Excellence and


Program Management:

Do you carry complimentary products where the sale of


one will lead the consumer to another purchase?

# 1070 | Focus Area: Chief Finance Officer -


MANAGEMENT

Make sure your organization builds transformation office


through strong program management structure and skills
including effective process improvement methodologies
and tools, change management model and tools,
governance, communications, standards aligned with
Agile management and Lean as foundation, reporting,
tracking and monitoring progress, all with outcomes
orientation.

Ask the Program Management Specialist:

How does risk management carry out its reporting?

# 1069 | Focus Area: ISO 27001 Lead Auditor -


MANAGEMENT

Work with program management and project leads to


support programs with team resources.

Ask the Program Management Sr. Manager - VP - Hybrid:

Are your and your powers being applied in a way that

28
contributes to your goals or supports the team?

# 1068 | Focus Area: Sprint Planning - PRODUCT

Establish that your operation brings depth of Project


and Program Management in both traditional and Agile
project/product approaches to execute projects and
achieve business outcomes.

Ask the Sr Analyst Core Applications:

Does the program have a limited number of specific,


ambitious long term performance goals that focus on
outcomes and meaningfully reflect the purpose of the
program?

# 1067 | Focus Area: Service Level Indicators -


MANAGEMENT

Oversee that your team directs and oversees the Program


Management Office (PMO) to ensure COO programs
and projects meet organization goals, requirements, and
timelines.

Ask the Head Director, IT Program Management:

Is the pmo a permanent organization feature?

# 1066 | Focus Area: Risk Breakdown Structure -


PROJECT

Certify your group facilitates required project


management activities and deliverables, with priority by
contract, including annual project kickoff, annual product
kickoffs, project workplans by product, monthly program
management meetings, monthly budget report and
meetings, weekly product management meetings, and
quarterly performance metrics reporting.

29
Ask the Senior Manager, Program Management
(Migrations):

Are agendas and minutes kept of key meetings?

# 1065 | Focus Area: Master Data Management -


MANAGEMENT

Warrant that your organization is involved in financial


management, compliance and regulatory requirements,
program management, change management and risk
management.

Ask the Director Planning and Program Management:

How will you engage others in the design and continuous


improvement of your program?

# 1064 | Focus Area: Product Owner - PRODUCT

Warrant that your company is involved in product


management or strategic security program management.

Ask the Head Director, Development Operations &


Program Management Planning & Strategy:

Who should be involved during the security product


selection process?

# 1063 | Focus Area: Risk Identification - RISK

Drive effective program management to support


the establishment of risk identification processes,
remediation and strategy across technology and the
business divisions.

Ask the Manager, Technical Deployment Program


Management:

How will the Development Management Policies drive

30
forward energy efficiency?

# 1062 | Focus Area: Cloud Infrastructure -


MANAGEMENT

Confirm that your design is involved in process


management and continuous process improvement, and
program management, prioritization, and delivery.

Ask the Lead Architect – Digital Transformations:

Is your organization undertaking any process


improvement projects?

# 1061 | Focus Area: Project Risk Management -


MANAGEMENT

Work with Program Management Office, Project


Managers and Leadership Team to support program and
team objectives.

Ask the Director Technical Program Management Media


Operation:

Do you have different process and methods of work for


different projects?

# 1060 | Focus Area: ISO 26262 - PRODUCT

Evaluate and track progress of supplier project progress


and product maturity; reporting status to program
management organization and leadership.

Ask the Wholesale Credit Transformation - Program


Management - Head:

Are vehicle induction procedures a component of your


vehicle safety program?

31
# 1059 | Focus Area: Digital Workplace Strategy -
MANAGEMENT

Oversee the Program Management team efforts to


collect, consolidate, organize and distribute project
information, high level reporting, metrics, and
dashboards throughout the organization in collaboration
with the program leads.

Ask the Director, Major Customer Program Management:

How is information collected for the log?

# 1058 | Focus Area: Strategic Account


Management - MANAGEMENT

Verify that your operation is defining and owning key


business input drivers and be the business owners Hiring
and grooming a high performing program management
team and drive organizational success by establishing,
measuring and tracking team and individual goals.

Ask the Senior Specialist, Program Management:

What business problems are being addressed by the


reports?

# 1057 | Focus Area: ISO 31000 - RISK

Safeguard that your organization is involved in the


program management in risk including reporting,
creation and analysis of risk metrics.

Ask the iOS Engineer:

What limitations of existing enterprise risk management


models prompted creation of a new framework?

32
# 1056 | Focus Area: FMEA - ENGINEERING

Liaison so that your team has application of project


and program management fundamentals to complex
engineering problems.

Ask the Sr Manager, IT Program Management (Enterprise


Data Management):

Why can teams on the cloud better estimate and manage


costs?

# 1055 | Focus Area: Cyber Security - SECURITY

Ensure your program management function has a


variety of needs including project management, process
mapping/creation, security awareness, risk and privacy.

Ask the Senior-Software Delivery Project/Program


Management*:

Does the board ensure that managements action plans


regarding your organizations cybersecurity culture and
awareness take into account current or future use of AI?

# 1054 | Focus Area: GDPR - MANAGEMENT

Safeguard that your strategy is involved in program


management and roadmap development with strong
organizational skills to be able to track important details
across a cross functional organization.

Ask the Director of Program Management Office:

How will HIPAA be affected by developments in


telemedicine, robotics, and Artificial Intelligence?

# 1053 | Focus Area: Operations Management -


MANAGEMENT

33
Make sure your personnel participates in development
and improvement of key business processes, tools
and templates related to program management, best
practices, and cross-functional diagnostic product
development, including standard program and portfolio
management tools and processes.

Ask the Director, Corporate Real Estate Program


Management:

Is production and operations management a discipline?

# 1052 | Focus Area: Management Review -


MANAGEMENT

Recommend, develop, and implement program


management tools, process ownership and analysis,
risk management, controls, and performance metrics to
monitor and report program performance to objectives
(including budget, schedule, and other management
requirements), and facilitate project coordination and
decision-making.

Ask the Manager Program Management - Office of the


CTO:

What developments in the past year will influence current


performance measures?

# 1051 | Focus Area: Experience API -


MANAGEMENT

Be certain that your staff is involved in software program


management and/or engineering management.

Ask the Principal Customer Experience Program


Management Professional:

What strategies has your organization or team developed


to incorporate risk management into project and

34
program management that have added value and
benefited decisionmaking and planning?

# 1050 | Focus Area: business process re-


engineering - MANAGEMENT

Make sure your team is involved in cross functional


portfolio and program management and delivery to the
level that they can set standards, propose policy, and
coach others.

Ask the Principal Technical Program Management:

Which entity should make the investments needed to


make the service delivery model work?

# 1049 | Focus Area: GxP - MANAGEMENT

Work collaboratively with product managers, designers,


researchers, program management and front-end
developers across the business to champion the
information creation process and incrementally realize
the long-term vision.

Ask the Sr Manager Supply Chain Program Management:

Does the training program include temporary staff?

# 1048 | Focus Area: Card Not Present -


MANAGEMENT

Invest in program office management of projects,


tracking progress against schedules, driving, and
coordinating accomplishment of actions, coordinating
the development of proposed solutions to issues,
supporting meetings, and providing analysis of logistics
support processes and progress on behalf of the
organization program management office.

35
Ask the Technology Program Management Senior Lead:

Are internal project status meetings held at reasonable


intervals?

# 1047 | Focus Area: Marketing Processes -


MANAGEMENT

Warrant that your operation has involvement working


and communicating with multiple stakeholders and cross
functional teams including direct and channel marketing,
business development, program management and
account management teams.

Ask the Project Program Management:

How could a multiple benefits approach to


energy efficiency investments in organizations be
operationalised?

# 1046 | Focus Area: Zero Trust - MANAGEMENT

Check that your staff members of the PMO effectively


deliver business results by championing a culture of
accountability and consistent application of project and
program management practices.

Ask the Sr. Program Management Analyst:

How can zero trust improve your identity and access


management practices when moving to a hybrid cloud
model?

# 1045 | Focus Area: SAP Supply Chain


Management - PROJECT

Make sure the Project Coordinator works in the context


of a program management team managing inventory for
programs consisting of multiple projects for your multi

36
site (internal) clients.

Ask the Administration and Program Management


Specialist:

How can research on relational capital be applied to the


supply network context?

# 1044 | Focus Area: Data Monetization - SUPPLY

Provide program management support, perform data


analysis, develop briefings and papers for all levels of
organization agency leadership, and conduct research in
support of logistics strategy and supply chain initiatives.

Ask the Technical Program Management:

Is the system meeting targeted service levels?

# 1043 | Focus Area: APQP - MANAGEMENT

Oversee that your staff supports Program Management


generated project macro schedules with detailed
engineering micro schedules to ensure that all project
milestones are tracked and completed on time.

Ask the Consultant, Project Program Management:

Does your organization have a list of preventative


maintenance procedures and schedules?

# 1042 | Focus Area: Venture Capital -


MANAGEMENT
Confirm that your workforce is responsible for end to
end project or program management throughout the life
cycle of a software/system development project/program
(have to be internal or external (internal) client facing).

Ask the Director, Global Strategic Sr Program

37
Management:

Who is hired during initiation phase of a project life


cycle?

# 1041 | Focus Area: APQP - QUALITY

Confirm that your staff seamless integration of Supply


Chain, Engineering, Quality, Finance, and Operations
organizations in support of Program Management and
Business Development.

Ask the Global Technology Program Management:

What are the significant aspects of your processes/


operations?

# 1040 | Focus Area: Corporate Compliance -


MANAGEMENT

Build a comprehensive Program Management E2E


process that incorporates for a guideline for managing
projects, identifying validation points that ensure
expectations are met or exceeded and provides guidance
on when extended and stakeholder team engagement
with priority.

Ask the Application Services Manager:

Does the segment require any validation beyond data


type and maximum length?

# 1039 | Focus Area: soc 2 - COMPLIANCE


Provide Project and Program Management (specifically
including Status and Risk Management Reporting)
to such teams in support of Policy and Regulatory
Compliance activities.

Ask the Senior Manager Technical Program Management:

38
What affects the information sharing activities and cannot
be changed?

# 1038 | Focus Area: Reduce Risk - MANAGEMENT

Make headway so that your process is involved in


program management and stakeholder management.

Ask the Compliance Program Management Sr Manager:

Are the management and leadership involved for


improvement to safety and risk reduction?

# 1037 | Focus Area: ISO 14971 - QUALITY

Partner with Design Engineering and Program


Management to ensure appropriateness and adequacy of
quality management system documentation facilitating
design and development planning and execution.

Ask the Program Management Head Manager -


Procurement / Supply Chain:

Does your organization have demonstrated applicable


experience in program management?

# 1036 | Focus Area: ISO 26262 - PROGRAM

Make sure the program manager (pm) is responsible for


program management throughout the entire product life
cycle (from pre-acquisition through end of production);
providing customer acquisition support for new
programs; leading program-related communications, and
taking full program management ownership of related
activities performed by multi-disciplined cross functional
teams.

Ask the Program Management Lead, Carrier Engineering,


New Product Introduction:

39
Will different strategies be needed in different phases of
the safety life cycle?

# 1035 | Focus Area: Digital Strategy Audit -


MANAGEMENT

Advise stakeholders on leading practices and adapt


the IA plan accordingly (with proper risk-based
considerations and broader IA leadership team
collaboration), particularly regarding governance
and controls regarding key risks to new system
implementations, digital programs, cyber program
management and related initiatives, SOX compliance
optimization, etc.

Ask the Cybersecurity and Privacy Program Management


Lead:

Does your battle plan include a value based data risk


management approach?

# 1034 | Focus Area: GDPR - SECURITY

Make sure the Security Program Management team


collaborates with cross functional teams to deliver
security best practices throughout program or product
lifecycles.

Ask the Sr Manager, Program Management, Data Privacy:

How does HIPAA apply to data management and hosting?

# 1033 | Focus Area: Strategic Planning -


MANAGEMENT

Provide program management leadership and


operational support throughout your design organization
and across partner teams by increasing communication

40
and connection points, streamlining the design process,
and driving design excellence.

Ask the Program Management Lead IT Project Manager


Vice President:

What resources do you need for the strategic planning


process?

# 1032 | Focus Area: Project Risk Management -


MANAGEMENT

Make sure your process manages cross-organizational


or business projects develops processes; coordinates,
defines, and understands functional software
requirements, and utilizes software applications in
accordance with accepted program management
processes.

Ask the Principal Technical Program Management:

What kinds of judgments do you make before


downloading a piece of software?

# 1031 | Focus Area: Mentorship - MANAGEMENT


Guarantee your strategy ensures consistency across
Product Management leadership from other Business
Units and the central Program Management R and D
function.

Ask the Program Management Advisor:

Which business units are in scope?

# 1030 | Focus Area: Cloud ERP - MANAGEMENT

Operationalize project planning and execution, work


with program management and cross functional team for
overall delivery of the project.

41
Ask the Deposit Operations Supervisor:

What is the timeframe for the project?

# 1029 | Focus Area: Internet of Things -


ENGINEERING

Be confident that your staff has leadership, program


management and project engineering skills.

Ask the Facilities Planner - Program Management


Support:

Which AI technologies has your organization already


implemented for your field service operations?

# 1028 | Focus Area: Security Operations -


PROGRAM

Make sure your process coordinates, monitors, and


evaluates program activities and operations; ensures
compliance with laws, rules, regulations, policies,
procedures, and standards; oversees the preparation
of and review of forms and records; oversees the
preparation of or prepares management and operational
reports; oversees the preparation of or prepares serious
and critical incident reports and debriefing reports;
collaborates with program management and facility
administrators in establishing goals and objectives
and in the development of guidelines, procedures,
policies, rules, and regulations; develops schedules,
priorities, and standards for achieving goals; uses data
to direct decision-making processes; and assists with the
development and evaluation of budget requests.

Ask the Sr. Director, Technical Program Management -


Product Operations:

How much of the staffing budget is allocated to


overtime?

42
# 1027 | Focus Area: Cloud Access Security -
MANAGEMENT

Make headway so that your process is involved in


program management and leading cross functional
projects.

Ask the Sr. Director Automotive Program Management:

What are the characteristics which makes software


projects different from other project?

# 1026 | Focus Area: Infrastructure Provisioning -


MANAGEMENT

Make headway so that your design is involved in agile or


other program management methodologies.

Ask the Senior Program Management Consultant:

What challenges does your organization encounter in the


process of adopting agile project management?

# 1025 | Focus Area: Data Monetization - SUPPLY

Oversee that your organization is involved in providing


program management, technical support, or (internal)
client relationship management for large projects,
specifically in the context of procurement, logistics, and
supply chain management.

Ask the Program Management Officer - Trust & Safety:

Why must a billing platform enable recurring customer


relationships?

# 1024 | Focus Area: Confirmation Bias -

43
MANAGEMENT

Make headway so that your group drives DEI goal


attainment through program management and defined
project plans; manage implementation activities, and
develop processes, documentation and communications
for program/process rollout and ongoing support.

Ask the Program Management Group Leader:

Is the person in charge trained in proper management


techniques?

# 1023 | Focus Area: Metadata management -


MANAGEMENT

Collaborate with product management, program


management and partners in building the long-term
strategic roadmap for enterprise technology systems
architecture in line with business priorities and
objectives.

Ask the Systems Specialist:

What do you need a roadmap for products, strategy,


other?

# 1022 | Focus Area: Enterprise Risk Management -


MANAGEMENT

Make sure your operation is providing project and


program management support for significant change
efforts that align with divisional priorities and your
Corporate Scorecard.

Ask the Manager - Program Management Office:

Does your organization currently have/utilize an existing


change management protocol for other major initiatives?

44
# 1021 | Focus Area: Business Analysis Manager -
Enterprise Risk Management - MANAGEMENT

Make sure the VP, Technology Portfolio Lead is


responsible for providing program management support
to project teams.

Ask the Executive Director Program Management Office


Electronic Health Record Management:

What percentage of your affiliate program will make up


your client portfolio and/or your total revenue?

# 1020 | Focus Area: cloud adoption -


MANAGEMENT

Assure your organization is involved in program


management, (internal) client service and/or
management consulting.

Ask the Lending Systems Manager:

How do you introduce cloud computing to your


organizations workforce in a way that inspires widespread
adoption?

# 1019 | Focus Area: UI Tests - DATA

Interact with project stakeholders and other data


team as Data Architecture, Data Governance, Program
Management etc.

Ask the Principal Technology Project Program


Management:

How will the project change business processes?

# 1018 | Focus Area: Scaled Agile Framework -

45
MANAGEMENT

Assure your personnel is responsible for program


management and branch workload oversight to ensure
appropriate technical architecture, systems engineering,
and supporting services are planned and executed
to support transitioning matured enterprise digital
capabilities into operations and sustainment.

Ask the Content Designer:

What are the differences between projects and routine


operations?

# 1017 | Focus Area: Project Management Staffing


- PROJECT

Drive program strategy and goals provide program


management and define project plans, manage
implementation activities, and develop processes,
documentation and communications for program/
process rollout and ongoing management.

Ask the QC, Analytical Program Management Lead:

Is there an established reporting system that provides the


necessary data to each level of management to track the
cost, schedule, and scope of a project?

# 1016 | Focus Area: Liquid Cooling Data Center -


MANAGEMENT

Make sure the Security Innovation Execution team


delivers project and program management support.

Ask the Senior Manager, Project Program Management:

What is the most important thing a project manager can


do when starting project execution?

46
# 1015 | Focus Area: innovation - MANAGEMENT

Certify your team identifies and manages proposed


changes to program parameters and works with
Enterprise Program Management and Program Managers
to ensure appropriate processes and communications are
followed.

Ask the Director, Technical Program Management,


Experience Engineering:

Do organization managers rely on employees or team


leaders to innovate?

# 1014 | Focus Area: Functional Upskilling -


MANAGEMENT

Certify your organization is involved in both with Program


Management and Full life Cycle Recruiting.

Ask the Vice President Program Management Lead:

Have you considered recruiting the right people to


support the program?

# 1013 | Focus Area: Project Risk Management -


MANAGEMENT

Assure your workforce leads and manages the Program


Management Office and is accountable for all the Project
Management processes required for efficient program
delivery.

Ask the Purchasing Specialist - Program Management


Team:

Has the impact of late system or functional delivery been


analyzed?

47
# 1012 | Focus Area: Hiring for Diversity -
MANAGEMENT

Ensure strong operations management skills, including


project and program management, process analysis and
design.

Ask the VP Project Program Management:

How do you ensure your projects finish on time and


within budget?

# 1011 | Focus Area: CISO - SECURITY

Guarantee your company is involved in both technical


information security management and security program
management.

Ask the Program Management Chief of Staff Office:

How could improvements in information security


management be achieved?

# 1010 | Focus Area: Business Process Outsourcing


- MANAGEMENT

Confirm that your team is responsible for tracking and


managing all necessary tactical activities required to
realize potential savings from proposed/approved Cost
Optimization measures; as well as support and lead other
routine functions of a Program Management Office.

Ask the Director, Corporate Real Estate Program


Management:

Are business research and information systematically


integrated into the management program?

48
# 1009 | Focus Area: Pricing Structure - PRODUCT

Warrant that your organization works with Program


Management and Business Development to identify
and create new products, and the associated value
propositions.

Ask the CMC Program Management Lead:

Do you identify a measurable indicator for each of the


outcomes your program seeks to accomplish?

# 1008 | Focus Area: Reduce Risk - MANAGEMENT

Enhance existing Program Management methodology


and project delivery framework, introducing enhanced
tool sets and best practices with a focus on continuous
process improvement.

Ask the Director of Program Management - Data and


Analytics Platform Team:

What improvements are recommended that future


processes and management are enhanced?

# 1007 | Focus Area: ERP Migration - PROJECT

Support program management office on required


business and project analysis for program decisions to
move forward.

Ask the Program Management:

Is there a fit for purpose program team structure with


appropriate resourcing and access to expertise?

# 1006 | Focus Area: Effective Governance -


MANAGEMENT

49
Develop experience working with ISVs through
account management, product management, program
management and business development engagements.

Ask the Business Program Management - Enterprise


Commercial:

Does the business have a benefits management system in


place?

# 1005 | Focus Area: 5G in the Enterprise -


DEVELOPMENT

Lead all aspects of a team of Marketing, Business


Development and Program management professionals.

Ask the Sr Manager, IT Program Management (Enterprise


Data Management):

What should happen after you have launched a program


that leads to more activity, increased enthusiasm, and
new engagements?

# 1004 | Focus Area: ISA95 - PROJECT


Apply a structured change management approach and
program management methodology to effectively meet
team and project requirements.

Ask the Project Program Management Consultant:

How can projects be effectively managed if the target is


constantly shifting?

# 1003 | Focus Area: target operating model -


MANAGEMENT

Ensure your process is involved in program management,


financial management, demand management and user

50
involvement.

Ask the Manager, Technical Program Management:

What is how and why data capacity demands of the


system might grow in the future?

# 1002 | Focus Area: Business Continuity


Management - MANAGEMENT

Warrant that your company is involved in agile/iterative


development and program management methodologies.

Ask the Head Director / Director, Program Management:

What is the final stage of the system development life


cycle?

# 1001 | Focus Area: Cloud Migration - PROJECT

Provide oversight and advanced program management


level coordination for the COVID project and activities in
concert with IT Business Liaisons.

Ask the Director, Program Management – Global


Technology:

Do you have a documented, organization wide program


in place to manage risk?

# 1000 | Focus Area: Facilities Energy Management


- MANAGEMENT

Be certain that your design has involvement in project


and program management principles and involvement in
managing multiple simultaneous projects.

Ask the Practice Lead, Program Management and


Transformation:

51
What are the principles of behavioral economics?

# 999 | Focus Area: Governance, Risk and


Compliance - MANAGEMENT

Make headway so that your strategy has project and/or


program management involvement.

Ask the Sr. Specialist - Program Management:

How has employee involvement contributed to the


success of the process?

# 998 | Focus Area: Data Center Design and


Construction - MANAGEMENT

Be certain that your process is involved in establishing


program management frameworks for new initiatives.

Ask the Director, IT Enterprise Architecture & Program


Management:

What are the key management actions and technology


initiatives?

# 997 | Focus Area: post merger integration -


MANAGEMENT

Be sure your workforce is involved in cross functional,


complex program management including tracking,
reporting and risk management.

Ask the Operations Specialist Deposit Support:

Is there a tie between workforce planning and strategic


planning?

52
# 996 | Focus Area: nist cybersecurity framework -
SECURITY

Engage with the information security program


management team to ensure that projects scoped and
designed in alignment with architecture models.

Ask the Teller:

What are the positions on the team?

# 995 | Focus Area: Enterprise Risk Management -


RISK

Be confident that your strategy participates in risk and


other management forums and contributes to continuous
improvement of risk and project program management
practices.

Ask the Senior Director Program Management Office:

What is your goal the intended use of your task/project?

# 994 | Focus Area: Third Party Risk Management


Program - MANAGEMENT

Provide program management leadership by working


with product managers and engineering teams as well
as cross functional teams to create and manage full IoT
software portfolio.

Ask the Senior Manager, IT Program Management


(Information & Analytics Governance):

Do you operate IoT programs designed to create new


revenues?

# 993 | Focus Area: Enterprise Data Governance -


MANAGEMENT

53
Interface so that your process provides feedback to team
and program management regarding (internal) customer
relationships.

Ask the Vice President Program Management Lead:

Is it clear how you can provide feedback on the service?

# 992 | Focus Area: Blockchain Business Model -


PRODUCT

Manage elements of product and engineering program


management especially in early project phases.

Ask the Core Operations Specialist:

What products and services deliver your objectives?

# 991 | Focus Area: Security Fundamentals


Professional Certification - MANAGEMENT

Warrant that your company provides oversight of


comprehensive life cycle program management cost
estimates; continually assesses the cost, technical,
operational, and workforce risks associated with
individual realignment and consolidations; and develops
risk mitigations plans inclusive of stakeholder needs.

Ask the Special Security Representative Technical


Program Management Analyst Support Service:

Have all the relevant project stakeholders been consulted


and updated on the progress?

# 990 | Focus Area: business process re-


engineering - MANAGEMENT

Prefer Project Management, Program Management,

54
Business Analyst, and/or Risk Management related
certification.

Ask the Principal-Technology Project/Program


Management:

Have all the major Change Management issues


associated with the preferred alternative been identified
and considered?

# 989 | Focus Area: ISO 17024 - MANAGEMENT

Be certain that your group enhances program


management processes for continuous improvement for
project risk management, project planning, and project
execution.

Ask the Commercial Solutions Program Management


Head Director:

What is the association between risk governance


determinants and project success?

# 988 | Focus Area: Sarbanes-Oxley Internal


Controls - MANAGEMENT
Certify your design is blending program management,
stakeholder engagement, relationship management,
process improvement and organizational change
management capabilities are key to success.

Ask the Executive Director Program Management Office


Electronic Health Record Management:

What are the key factors affecting the behavior you wish
to change?

# 987 | Focus Area: Stakeholder Management -


MANAGEMENT

55
Interface so that your operation is involved in Program
management in implementing change management.

Ask the Senior-Software Delivery Project/Program


Management*:

Do you view your account invoices in the management


web interface?

# 986 | Focus Area: mining health and safety -


MANAGEMENT

Ensure your process is involved in hazardous materials


program management and awareness.

Ask the Manager - Program Management Office:

Have provisions been made to have adequate first aid


materials at all work areas?

# 985 | Focus Area: Cyber Asset - MANAGEMENT

Lead enterprise wide (internal) client facing resiliency


projects and programs as the lead technical SME in
partnership with your project and program management
organization.

Ask the Sr. Head, Program Management:

Who is leading your cybersecurity program?

# 984 | Focus Area: Business Continuity -


PROGRAM

Ensure strong project management skills in all areas of


Business Continuity Program management.

Ask the Sr. Manager - Program Management:

56
Which are the service areas that will be considered to be
in scope for the strategy roadmap?

# 983 | Focus Area: Scope Management -


MANAGEMENT

Be sure your organization develops a pipeline of Project/


Program Management talent to ensure business and
program continuity.

Ask the Director Customer Experience Strategic Program


Management:

Do you have agreements to ensure your providers adhere


to your information security and privacy policies?

# 982 | Focus Area: Data Integrity - MANAGEMENT

Interface so that your workforce has leadership


involvement in program management and process
improvement.

Ask the Senior-Software Delivery Project/Program


Management*:

Has the lack of involvement by other functional offices


been detrimental to the effective application of LSA?

# 981 | Focus Area: Enterprise Operating Model -


MANAGEMENT

Liaison so that your process provides the processes,


structures, and tools for individual project management
and program management across your organization.

Ask the Director, Program Management & Strategic


Operations:

57
How effective was the quality review process?

# 980 | Focus Area: Master Data Management


Program - MANAGEMENT

Make sure your workforce is responsible for all aspects


of technical project and program management that are
more network focused and not IT or Software Delivery
related.

Ask the Sr. Director, Technical Program Management -


Product Operations:

Is your network at risk of failure that can be avoided if you


take protective action right now?

# 979 | Focus Area: Business Model Agility -


MANAGEMENT

Ensure your team works closely with colleagues in


technology, user experience, operations, assessment
design and development, psychometrics and program
management to design and develop digital solutions that
meet the needs of your users.

Ask the Senior Manager Project Program Management:

Does your organization ensure complete trace ability of


lots through all operations?

# 978 | Focus Area: Critical to Quality - QUALITY

Interface and update regularly key project stakeholders


including R and D (design), Manufacturing (process),
Supplier Quality, Program Management and Product
Management.

Ask the Branch Manager:

58
How many project leaders to interface with?

# 977 | Focus Area: Fault Tree Analysis - PROGRAM

Be sure your design collaborates with the Plant Quality


Engineer, (Factory Focus Quality Engineer), Operations
and Program Management on the required activities
to ensure that delivery schedules are maintained, and
monitors the timely resolution of quality related issues
that could adversely affect delivery commitments.

Ask the Director Program Management Office Operations:

Are there manual operations that will be required to


recover from common kinds of failure?

# 976 | Focus Area: Business Continuity


Management Program - CHANGE

Make sure your design is responsible for enterprise wide


digital roadmap change management plan and partners
with Digital Program Management to integrate strategy
and plan for managing change for your organization.

Ask the Mid-Level Supplier Program Management


Specialist (Virtual):

Does management have backup plans for business


continuity if your organizations cloud service goes down?

# 975 | Focus Area: ISO 14644 - MANAGEMENT

Interface with Engineering, Program Management


and Business Operations to coordinate planning for
production of the entire product line.

Ask the RCSA Core Program Management and Assurance


Head:

Has bcm been coordinated with other organizational

59
processes and linked to your organizations business
plan?

# 974 | Focus Area: enterprise risk management


plan - MANAGEMENT

Oversee that your organization is involved in a


program management role, especially across program
workstreams in a complex program.

Ask the Operational Risk Program Management Analyst-


SOX:

Do you have a due diligence process for the selection of


third parties, based on the risk assessment?

# 973 | Focus Area: Business Development


Management - MANAGEMENT

Work with program management team to understand


and manage the ongoing commercial relationships with
each OEM including reporting, analysis, contract re
negotiations and business growth strategies.

Ask the Commercial Solutions Program Management


Head Director:

Why should the customer pick you over the other good
contractors?

# 972 | Focus Area: ERP Migration - PROJECT

Support Program management office for program


strategy planning, program and project alignment
communications and key actions follow up to deliver.

Ask the Project/Program Management, Senior Manager:

What about transactions processed in future years?

60
# 971 | Focus Area: Data Center Facilities -
PROGRAM

Make sure the Technology Program Management team


drives programs that deliver innovative, enterprise cloud
solutions for your (internal) customers.

Ask the Senior Systems Analyst:

Which other team will collaborate with the A-team to


manage the implementation?

# 970 | Focus Area: Data Center Power and Cooling


Techniques - MANAGEMENT

Make headway so that your workforce is involved in


program management methodologies.

Ask the Manager, Supply Chain Program Management:

Which organizations will be involved in delivering the


program?

# 969 | Focus Area: Supply Chain Sustainability -


MANAGEMENT

Establish that your company is establishing Program


Management Office for agile management of a portfolio
of cross functional initiatives with aim to deliver
measurable business impacts.

Ask the Federal - IT Program Management Specialist:

Are program management procedures and systems


established?

# 968 | Focus Area: Resourcing - PROJECT

61
Ensure you also lead a program management team(s)
across multiple (internal) clients and/or sectors managing
programs consisting of multiple projects for (internal)
clients while acting as an extension of an owners design
and construction staff overseeing the work of general
contractors, designers and vendors.

Ask the Senior Acquisition Master Scheduler/Program


Management Professional:

What about vendor sub contractors?

# 967 | Focus Area: Communication Skills -


MANAGEMENT

Make sure the Program Management Coordinator works


as a part of the Program Management team to manage
the development and production of advertising programs
(print, broadcast, collateral, experiential, digital content,
etc.

Ask the Business Program Management Office Avp:

What are participant outcomes for key measures


identified in the logic model?

# 966 | Focus Area: Epicor - MANAGEMENT

Be the IT advocate for the business and manage


technical and program management expertise to support
technology implementation.

Ask the Project/Program Management, Senior Manager:

How can business intelligence be used in agile program


management?

# 965 | Focus Area: Maturing Security Operations

62
Centers - MANAGEMENT

Be confident that your strategy is involved in program


management methodologies and governance.

Ask the Senior Advisor, Technical Program Management:

How can program level flexibility be balanced with


effective institutional governance?

# 964 | Focus Area: technical policies -


MANAGEMENT

Interface so that your organization utilizes business


program management system to manage programs.

Ask the Senior Director Digital Program Management:

What kind of application initiatives are needed to support


the business?

# 963 | Focus Area: Strategic HR Partner Strategy -


MANAGEMENT

Interface so that your operation is compelling leadership


style that includes extraordinary people, program
management skills, business and technology expertise
with a style that influences others outside direct span of
control and shows confidence.

Ask the Manager Technical Program Management:

Has your organization retained outside energy efficiency


or sustainability specialists or groups?

# 962 | Focus Area: Risk Business Management-


Associate - MANAGEMENT

Lead and manage continuous improvement and

63
planning for deliverables while ensuring adoption and
implementation of project and program management
methodology and drives the project and program
management coaching for the team.

Ask the Principal-Software Delivery Project/Program


Management:

What are the sources for development of the subject


methodology and resultant optimal vehicle allocation?

# 961 | Focus Area: Business Continuity Risk


Analysis and Testing - MANAGEMENT

Partner with various program management stakeholders


and technology execution teams to ensure alignment
with strategy and vision.

Ask the Business Program Management Consultant:

How can BCP organization ensure alignment of data


standards and reporting between partners?

# 960 | Focus Area: Business Process Outsourcing -


MANAGEMENT

Build and lead a team accountable for the end-to-end


program management of your largest, strategic (internal)
customer programs in High Performance Compute
including operational, financial, and contractual
ownership of programs.

Ask the Strategy Transformation and Program


Management Consultant:

Does the workload increase impact IT system


performance?

# 959 | Focus Area: Software Configuration

64
Management - MANAGEMENT

Assure your team is managing high visibility projects


and applying program management strategies to meet
organization goals.

Ask the Director, Technical Program Management,


Databases:

What percentage of your program is developed from the


binary representation?

# 958 | Focus Area: Risk Breakdown Structure -


MANAGEMENT

Collaborate with finance, accounting, and the science


program management and operations team to establish
time and expense coding practices that support
meaningful cost, budget, and ROI analyses.

Ask the Director of Program Management Office:

Should project management practices be used prior to


the project start up phase?

# 957 | Focus Area: Digital Forensics - PROGRAM

Ensure you specialize in a wide range of services


including Business Process Re-engineering and
Improvement, Program Management, Analytic Forensics,
Cyber Incident Response and Advanced Penetration
Testing, Creative Media Services, Infographic Web and
User Experience Design, and IT Management Consulting
services.

Ask the Director, Technical Program Management,


Engineering Education:

Do you have an incident response workflow in place to


remediate the situation?

65
# 956 | Focus Area: Software architecture -
DEVELOPMENT

Interface with scientists, engineering managers, product


management, and/or program management to drive
new product development programs from concept to
production.

Ask the Director Technical Program Management:

How might one distinguish between bad schedule driven


practices that harm programs and good, aggressive
program management that yields more efficiency and
productivity?

# 955 | Focus Area: Sprint Planning -


MANAGEMENT

Verify that your staff is involved in program management


in the automotive industry.

Ask the Program Management Head Manager -


Procurement / Supply Chain:

Will the same staff be involved with the SCP project?

# 954 | Focus Area: cybersecurity risk management


- MANAGEMENT

Be confident that your process is attending meetings,


workshops, conferences, and program reviews at the
direction of the program or project manager to provide
programmatic and technical review, record meeting
minutes, and operationalize the program management
dialogue with performers.

Ask the Senior Director, Enterprise Program Management:

What cybersecurity related projects is your organization

66
planning to undertake?

# 953 | Focus Area: Personal Finance Software -


PRODUCT

Make sure your strategy is owning the program


management through complete product lifecycle,
including all engineering changes to the specific
program.

Ask the Head Ops Program Management:

What products or services are needed to sustain the


product throughout its life?

# 952 | Focus Area: Vendor Relationship


Management - MANAGEMENT

Check that your design is involved in cross functional


program management leadership.

Ask the Senior Accountant:

How should senior leadership be involved?

# 951 | Focus Area: Budget management -


MANAGEMENT

Ensure you understand program management best


practices, able to clearly define roles and responsibilities
of team members and stakeholders, manage multiple
end-to end creative workflows, and able to proactively
provide thoughtful solutions to address changes in
timelines or feedback.

Ask the Head Principal - Program Management Office:

Who is the best person on your team to handle the test


management tasks while you are gone?

67
# 950 | Focus Area: APQP - MANAGEMENT

Make sure your operation is involved in a disciplined


Program Management environment based on logical
program task sequencing and the mutual reliance of
different functions represented on the team.

Ask the Director of Program Management Office (PMO):

Does the audit program plan consider status and


importance of the activities and areas to be audited and
results of previous audits?

# 949 | Focus Area: Digital Workplace Strategies -


MANAGEMENT

Liaison so that your group is involved in program


management lifecycle and tools.

Ask the Hardware Accessibility Program Management


Lead:

How are customers connected with programs?

# 948 | Focus Area: Data Domain - MANAGEMENT

Be sure your strategy performs the relevant program


management processes for traditional and Agile
programs for product development.

Ask the Manager, Program Management - Risk and


Payment Operations:

Do you understand the impact of delays or changes in


requirements in individual projects and programs on the
rest of the portfolio and the overall delivery of benefits?

68
# 947 | Focus Area: Microsoft SharePoint -
MANAGEMENT

Perform program management and analysis support in


the form of strategy development, data collection and
analysis, performance management, and metric/return
on investment analysis.

Ask the Spec, Program Management:

How will performance based lifecycle product support be


performed?

# 946 | Focus Area: Information Systems


Contingency Plan - PROJECT

Make sure your organization enters project information


into capital program management software.

Ask the Federal - IT Program Management Specialist:

Is a software product used to assist in managing


requirements?

# 945 | Focus Area: low code - DEVELOPMENT

Ensure strong project and program management


involvement in managing software development projects.

Ask the Sr Director Program Management Office:

Who ensures the project benefits are aligned with


strategic goals?

# 944 | Focus Area: IT Program Management -


MANAGEMENT

Work with key stakeholders in product management


and executive teams to define program strategy and

69
requirements.

Ask the Senior Director- Sourcing Excellence and


Program Management:

Is there a documented assessment strategy, defined


progression requirements?

# 943 | Focus Area: Enterprise Risk Management -


RISK

Warrant that your staff is responsible for development of


advanced risk management concepts such as scenario
analysis, risk based decision making, bow tie analysis,
and others; assisting in the development and use of risk
management tools, practices, and policies to analyze,
report, and to manage risk in a program management
framework.

Ask the IOTG Technical Program Management Analyst:

Are risk appetite and tolerance statements developed;


and is adherence ensured?

# 942 | Focus Area: monitoring eligibility to work


in the U - MANAGEMENT

Oversee that your group works closely with program


management and QA/QI staff in the development and
implementation of reporting, monitoring and training
mechanisms.

Ask the Finance Chief Data Office Data Sourcing Program


Management Head:

Will the implementation team have strong program


management skills and a proven record of successfully
working through or overseeing major transformations?

70
# 941 | Focus Area: People Analytics - PROGRAM

Be sure your group provides program management


support for talent acquisition, engagement surveys,
performance management, talent reviews, and other key
activities as warranted.

Ask the Sr. PM, Program Management, Partner Support


and Solutions:

How satisfied are you with the range of services and


support offered by the program provider?

# 940 | Focus Area: FMEA Failure Modes - PRIVACY

Ensure your Privacy program management team is


chartered to ensure your program meets internal
standards, regulatory requirements and applies industry
best practices to the program.

Ask the Program Management Office Support Specialist:

How do you ensure your incentive program takes account


of risk and meets regulatory requirements?

# 939 | Focus Area: Project Financing -


MANAGEMENT

Make sure your organization is analyzing management,


business and technical issues related to program
management and information systems.

Ask the Senior Project Manager Technical Program


Management:

What significance criteria might make sense for your


organization?

# 938 | Focus Area: enterprise risk management -

71
RISK

Support all aspect of Business and Program Management


for the Enterprise Risk Management, Business Continuity
and Information Security Team.

Ask the SR MANAGER, PROGRAM MANAGEMENT:

What is information security risk management?

# 937 | Focus Area: innovation - MANAGEMENT

Make sure there is involvement in a Product Management,


Program Management or Digital Strategy role, with
increasingly complex projects and managerial
responsibilities.

Ask the Director Program Management Office:

What is the role of integration of the different activities in


your organization in the strategic management process
of technology and innovation?

# 936 | Focus Area: DLP Technologies - PROJECT

Make sure your operation is involved in Program


Management on cross functional projects.

Ask the Director Planning and Program Management:

What is the cost of an outage of your critical business


operations?

# 935 | Focus Area: Strategic Alliance -


MANAGEMENT

Establish program management routines for the overall


project and key workstreams, including charters,
principles, detailed project schedules, project meetings

72
and technical working sessions, budget management,
risk identification and mitigation, issue resolution, lessons
learned documentation, etc.

Ask the IT Program Management Support:

Are external dependencies identified, considered, and


documented during planning sessions?

# 934 | Focus Area: PMO Business - PROJECT

Make sure the PMO assumes both execution


responsibilities of specific project management areas,
as well as program management governance support
responsibilities.

Ask the Program Management – Regulatory (Impact


Forecasting):

Are project management resources sufficient to service


your requirements?

# 933 | Focus Area: Cost Effectiveness -


MANAGEMENT
Assure your workforce has program management
involvement, leading process improvement from
identification to rollout.

Ask the Head Director of Global Programs (Program


Management Specialist):

How has the implementation of the resilience approach


in crisis management been in practice?

# 932 | Focus Area: Prototyping - DEVELOPMENT

Support all aspects of a technical program management


expertise in an Engineering or scientific related field to
support the engineering development of prototypes

73
across key technical areas.

Ask the Spec, Program Management:

How do information systems support key business


functions?

# 931 | Focus Area: B2B Applications CRM -


MANAGEMENT

Ensure strong business strategy, decision making,


program management and project management skills.

Ask the Director - Silicon Program Management:

How do you influence outcomes to ensure the truth is


told to the press, and communicate a positive vision
by encouraging a decision to rebuild and move the
operation to your organizations?

# 930 | Focus Area: Engineering management -


MANAGEMENT

Drive best known methods for program, project and


portfolio management through active sponsorship of the
Program Management Organization Center of Excellence.

Ask the Director, Project/Program Management:

Is your organization prepared to function as a joined up


center of excellence?

# 929 | Focus Area: iPaaS for Data Integration -


MANAGEMENT

Be confident that your company leads program


management functions for compliance areas to include
topics like business partner screening, GDPR, and
FedRAMP or other equivalent public sector initiatives.

74
Ask the Sr. Mgr, Program Management:

Does your organization require business partners to


comply with its privacy and security policies?

# 928 | Focus Area: Net Present Value -


MANAGEMENT

Check that your company leads the development


and implementation (or improvement) of program
management processes, systems, methods, tools,
guidelines, standards, and a maturity roadmap to
establish a stable framework that supports all program
teams and stakeholders to improve the probability of
successful program delivery.

Ask the Senior Manager, Program Management:

Will the system sufficiently integrate and interoperate


with other systems when deployed?

# 927 | Focus Area: Workforce Planning -


MANAGEMENT
Own the program management of the Supply Chain
Inclusion Leadership Team to drive inclusion and diversity
action plan execution across the business.

Ask the Bus Ops and Program Management Leader, Data


and AI Service Line:

Is your supply chain capable of dealing with an


autonomous workforce?

# 926 | Focus Area: innovation - MANAGEMENT

Interface so that your staff is responsible for utilizing


advanced program management skills and knowledge

75
to follow the organizations strategic plan and lead the
large-to-medium and/or moderately complex programs
spanning multiple organizations.

Ask the Senior Financial Planning Analyst:

How well has your organization articulated its purpose,


vision and strategy to its staff and stakeholders?

# 925 | Focus Area: Digital Transformation -


DIGITAL

Verify that your group leads strategic portfolio planning


and program management to support your organizations
digital transformation goals.

Ask the Head of Program Management Business Support


- Global:

How are you transforming your supply chain and


business portfolio to be carbon neutral or positive?

# 924 | Focus Area: Security Awareness - SECURITY

Lead program management staff in support of (internal)


customers programs with all aspects and disciplines of
program security administration.

Ask the Manager, Program Management Role, Supply


Chain Management:

What departments block or supports awareness


programs?

# 923 | Focus Area: Software Project Manager -


MANAGEMENT

Certify your operation exercises superb follow up and


follow through skills in all facets of program management

76
and Agile process to quickly drive problems to resolution.

Ask the Senior Advisor Project Program Management:

Are additional agile teams needed to meet demands?

# 922 | Focus Area: Risk Business Management-


Associate - MANAGEMENT

Certify your company manages a portfolio of project and


program management services (project analysis, project
execution, project delivery) for the enterprise.

Ask the Core Technology Operations - Program


Management - Senior Manager:

What are best practices in choosing services?

# 921 | Focus Area: Corporate Compliance -


MANAGEMENT

Provide high level program management direction and


support to the project delivery team.

Ask the Manager, Programming:

Is the project sponsor involved and supportive?

# 920 | Focus Area: IT Key Risk Indicator -


MANAGEMENT

Build program management capacity and project


prioritization evaluation system that bridges the gap
between internal (internal) customer requests and
scoping technology development.

Ask the LIVE! Head Director, Program Management:

Do program incentives cover enough of project costs

77
identified in the project scoping?

# 919 | Focus Area: API Monetization -


MANAGEMENT

Ensure you also work closely with the Engineering Team


and participates in sprint review, documentation review,
program management planning and enhancement
request delivery.

Ask the Director Technical Program Management:

Why advanced analytics for network planning?

# 918 | Focus Area: Compliance Management -


COMPLIANCE

Ensure your organization needs in depth knowledge


in information security and assurance program
management with involvement in risk, audit, and
compliance management leveraging framework.

Ask the Principal, Strategy Program Management,


Consumer Security:

What percent of the audit plan makes use of subject


matter resources to increase audit depth/value?

# 917 | Focus Area: IP Licensing - DEVELOPMENT

Partner with technical program management and supply


chain team members to manage external development
partners, suppliers and vendors.

Ask the Director, Program Management & Operational


Excellence:

How is the transaction expected to benefit Oracle


partners?

78
# 916 | Focus Area: ISO 17025 - MANAGEMENT

Develop experience leading engineering development


and/or program management across full product
development lifecycle.

Ask the State & Local Government Consulting - Strategy


Transformation and Program Management Consultant:

Does the development team have strong knowledge of/


experience with the technologies?

# 915 | Focus Area: Data Domain - MANAGEMENT

Assure your company is involved in program


management of fully original projects.

Ask the Global Marketing Program Management Lead:

How do applied program management methodologies


deal with digital transformation programs which
comprise traditional and Agile components?

# 914 | Focus Area: server and storage design -


MANAGEMENT

Safeguard that your workforce is involved in program


management and development.

Ask the Senior Manager Project Program Management:

Are there any development needs related to program


management practices and competence?

# 913 | Focus Area: FMEA Failure Modes - PRODUCT

Work closely with Product Development, New

79
Technology, and Program Management Teams to ensure
milestone attainment to (internal) customer expectations.

Ask the Director Business Program Management:

What level of saturation ensures service performance and


availability for customers?

# 912 | Focus Area: Security Architecture -


MANAGEMENT

Warrant that your company has program management


involvement in implementing technology solutions at
enterprise level.

Ask the Senior Director Digital Program Management:

How has cost, schedule, and performance changed over


time for a particular program or across programs?

# 911 | Focus Area: Employee Onboarding -


MANAGEMENT

Support the PMO Operations lead in development,


implementation and maintenance of project
management, program management and portfolio
policies, standards, procedures.

Ask the Manager, Programming:

Which is a reflection of the project managers ability to


lead?

# 910 | Focus Area: Insurance Data Models -


QUALITY

Provide strategic management, program management,


and project management while incorporating a total
quality management approach to support high impact

80
results.

Ask the Head Director/Senior Manager Program


Management:

Has the initial economic development impact of the


project been estimated?

# 909 | Focus Area: Data Governance -


MANAGEMENT

Collaborate with program management team to


implement various privacy projects related to the
implementation of privacy compliance programs.

Ask the Director, Technical Program Management,


Experience Engineering:

How can compliance officers get time with the board?

# 908 | Focus Area: APQP - PROCESS

Secure that your operation improve program


management standard work including project checklists,
templates and work processes.

Ask the Data Services Manager:

What reference is made to workmanship standards in


instructions?

# 907 | Focus Area: Chief HR Officer -


MANAGEMENT

Ensure your staff is accountable for providing program


management leadership and guidance in planning,
deploying and supporting shared solutions, including
a focus on resources, architecture, data integration,
scheduling, on-time delivery, quality assurance, and

81
overall IT operations.

Ask the Director, Regulatory Program Management &


Delivery:

How do you ensure that your workforce planning,


management and improvement are effective?

# 906 | Focus Area: Workplace Health Promotion -


ENGINEERING

Support functions, program management and project


engineering teams to solution engineering efforts.

Ask the Program Management Office Analyst:

How long will the solution be operational and need


product support services?

# 905 | Focus Area: unrelated - MANAGEMENT

Establish that your strategy supports business


developers, account representatives, program
management and business sector management by
providing contractual compliance guidance and advice.

Ask the CMC Program Management Lead:

What program management supports are needed?

# 904 | Focus Area: Enterprise Coworking - DIGITAL

Make headway so that your strategy is responsible for the


program management of the current omnichannel and
digital programs and managing the development of new
programs and initiatives.

Ask the Head of Program Management, SVP:

Which products and initiatives are most aligned to

82
organization objectives?

# 903 | Focus Area: Risk Management Plan -


MANAGEMENT

Make sure there is successful program management


leadership skills including involvement with data
migration for large enterprise systems implementation
(PLM).

Ask the Program Management Chief Staff Office:

Does your employee development plan build skills to


remain competitive in the future?

# 902 | Focus Area: Issues Management -


MANAGEMENT

Ensure your program management and operations


expertise, personable approach, and cross functional
collaboration facilitates improved operational efficiency
and better overall support for legal team members.

Ask the Senior Director- Sourcing Excellence and


Program Management:

What did the project teams do to ensure success?

# 901 | Focus Area: IT Program Management -


PROJECT

Responsible to support through leading communications,


program baseline support, strategic planning
and analysis, data collection, quality reviews, risk
management, and overall management of supporting
projects.

Ask the Program Management Officer - Trust & Safety:

83
Have you established liaison and communications with
government official and emergency services?

# 900 | Focus Area: Multi Brand Strategy -


PRODUCT

Interface so that your organization drives dialogue with


engineering teams and program management from
multiple products to deliver integrated services.

Ask the Head of Program Management, SVP:

How can the strategic planning phase of your program be


used to integrate the disciplines of systems engineering
and program management?

# 899 | Focus Area: Zero Trust - WORK

Work closely with Business Technology teams, Program


Management and the wider Design Authority.

Ask the QC, Analytical Program Management Lead:

When was the last time your employees and management


had training on data security?

# 898 | Focus Area: Physical Security Professional -


SECURITY

Liaison so that your process is partnering with program


management and GS Security colleagues to identify and
resolve potential risks to sensitive program and (internal)
customer operations.

Ask the VP Program Management:

Are the findings in risk assessment taken into account


when the goals for security work are set?

84
# 897 | Focus Area: CCISO - SECURITY

Participate in systems analysis, systems development,


and information technology program management to
understand technical requirements in the context of
strategic development, implementation, and support for
cyber security practices.

Ask the Executive Director, Program Management Office


(PMO):

Do you understand the development process well


enough to be able to identify and evaluate the key risks?

# 896 | Focus Area: Sarbanes Oxley -


MANAGEMENT

Ensure you are key members of the program


management team and works directly with the Program
Manager in defining the Contracts goals and objectives;
and leads recommended actions to improve financial
progress and performance.

Ask the Director, Privacy Program Management:

Do you or your team members want to improve the way


projects are managed?

# 895 | Focus Area: Strategic Alliance -


MANAGEMENT

Execute program management routines to ensure on


time, in budget delivery of full scope through all project
phases from design, through build, piloting/testing, and
rollout.

Ask the VP Project Program Management:

Are the bcp program objectives integrated with your

85
organizations strategic business plan?

# 894 | Focus Area: Monitoring and Reporting -


MANAGEMENT

Check that your staff provides program management


oversight on complex programs with significant
impact to ensure timely and successful delivery while
remediating risks.

Ask the Program Management Analyst, Head:

Are you continually assessing if your program is crisis


resilient?

# 893 | Focus Area: Employee Value Proposition -


MANAGEMENT

Ensure strong project management skills, program


management and non technical product management
skills.

Ask the Core Operations Specialist:

Are the highest standards of integrity and devotion to


duty ensured through adequate management systems,
including a system of review of propriety in program
management?

# 892 | Focus Area: digital twin - ENGINEERING

Be certain that your personnel has involvement in


process re engineering, program management and
technology implementation.

Ask the Director Technology Program Management:

What are the procedures and processes that are needed


to adopt best practices?

86
# 891 | Focus Area: enterprise risk management
plan - MANAGEMENT

Make sure the Program Management Office, Office


of Enterprise Strategy Management, is responsible to
develop and implement processes to assess and analyze
market information.

Ask the Sr. Manager, Manufacturing Systems Program


Management:

How are your enterprises processes for identifying,


assessing and managing climate related issues integrated
into your enterprise risk management?

# 890 | Focus Area: Security Orchestration


Automation and Response - DEVELOPMENT

Verify that your design is working cross functionally with


product development, product management, program
management and cloud infra operations teams.

Ask the VP, Global Program Management:

Does the platform have guidelines and in product


capabilities for easy classification and mapping of labels
between products?

87
Priority - Should Have
# From 667 To 889

# 889 | Focus Area: Service Transition -


MANAGEMENT

Provide advice, training, support and recommendations


for all program management matters in the acquisition
process to include updating systems, policies,
procedures, analyzing issues, developing strategies and
creating standard operating procedures.

Ask the Senior Director - Business Program Management:

Have Standard Operating Procedures or decision making


guidance been provided to employees?

# 888 | Focus Area: post pandemic - MANAGEMENT

Partner with the Program Management team to ensure


programs go to market as thoughtful, integrated
solutions at scale.

Ask the Global Head of Program Management, SMB:

How has the host organization planned for good program


management to ensure high quality programs?

# 887 | Focus Area: Assertive Community


Treatment - MANAGEMENT

Advise the Enterprise Program Management team and


other internal teams on communication best practices
and strategies to streamline reporting.

Ask the Senior Engagement Leader / Program


Management Specialist (Virtual):

88
What is the status of portfolio management today?

# 886 | Focus Area: IT PMO - PROJECT

Secure that your company ensures adoption and


implementation of project and program management
methodology and oversees project and program
management coaching, including waterfall and Agile.

Ask the Vendor Program Management Head:

What would be the total cost of the project until


completion?

# 885 | Focus Area: Information Risk Management -


MANAGEMENT

Verify that your team has lifecycle acquisition Program


Management involvement in a overarching environment.

Ask the Business and Program Management Office – AVP:

How are updates rolled out for your application in terms


of a frequency, and b involvement of your staff?

# 884 | Focus Area: New Product Development -


MANAGEMENT

Employ program management methodologies to identify


and drive initiatives that directly support the strategic
objectives of Service Leadership, Services (internal)
customer Experience, and Warranty Cost Reduction.

Ask the Project/Program Management Consultant:

What self-service support resources do you provide?

89
# 883 | Focus Area: Business Transformation Office
- MANAGEMENT

Be confident that your workforce facilitates ongoing


training with business partners to create capabilities
around program management best practices and
opportunities to further automate required activities.

Ask the Director, Major Customer Program Management:

How would you characterize your organizations overall


approach to project management?

# 882 | Focus Area: Cyber Operations -


MANAGEMENT

Proactively support program management of multiple


projects and facilitate your organization needs in depth
working groups to identify credible threats, relevant
vulnerabilities, and assess operational impacts.

Ask the Senior Vice President, Portfolio and Program


Management:

What are the main projects in development with foreign


partners, and what can be expected?

# 881 | Focus Area: Cloud Governance -


MANAGEMENT

Provide overall program management consulting and


direction for all major complex programs to IT and
Business Executives who are responsible for managing
and delivering IT related services to end user community
or external (internal) customers.

Ask the Program Management Director, Defense


Maintenance Solutions:

Does your organization have user content governance,

90
standards or policies?

# 880 | Focus Area: Business Continuity


Management Program - MANAGEMENT

Make sure your personnel lead cross functional teams


and provide program management support for programs
or projects where someone else serves as the Lead.

Ask the Senior Director, Product & Program Management:

Does organization management have a leader with the


necessary level of authority to take action?

# 879 | Focus Area: IT Operations Management


Software - MANAGEMENT

Certify your team is responsible for program


management activities as issue resolutions and root
cause analysis (RCA).

Ask the Senior Manager Supply Chain Program


Management:

How does operations management support your


organizations business strategy?

# 878 | Focus Area: high impact position -


MANAGEMENT

Provide support to plan and implement product program


management related initiatives and projects.

Ask the Cyber Security and Privacy Program Management


Support Manager/Lead (Technic:

Is there sufficient public/stakeholder awareness in


support of the projects long term objectives?

91
# 877 | Focus Area: IT Operations Management -
MANAGEMENT

Establish that your workforce is responsible for preparing,


updating, and distributing project management products,
as PERT/CPM charts, and major milestone calendars
required for overall program management.

Ask the IT Program Management, Senior Staff:

What is the project managers responsibility in preparing


for project meetings?

# 876 | Focus Area: business process re-


engineering - MANAGEMENT

Verify that your team is having the right blend of


technological depth, supply chain functional expertise
and program management skills is key to the success of
the role.

Ask the Mid-Level Supplier Program Management


Specialist (Virtual):

What are the core supply chain processes driving the


business?

# 875 | Focus Area: Risk Breakdown Structure -


MANAGEMENT

Make sure your process acts as the main focal point to


the subcontractor; briefs program management and
(internal) customer on the status and issues affecting
performance or cost; and supports program reviews with
the subcontractor and program office.

Ask the Client Solutions - Services Technical Program


Management Consultant:

92
Does the program demonstrate improved efficiencies and
cost effectiveness in achieving program goals each year?

# 874 | Focus Area: Benefits Realisation


Management - MANAGEMENT

Help in the development and running of the program


management office or project management practice.

Ask the Customer Experience Program Management:

Does the project management office / portfolio


management process help reinforce ea?

# 873 | Focus Area: Data Integrity - DATA

Verify that your team is responsible for coordinating data


gathering with Supply Chain, Contracts, and Program
Management for subcontracting reporting requirements.

Ask the Cyber Resilience Senior Program Management


Consultant:

Did the delivered product meet the specified


requirements and goals of the project?

# 872 | Focus Area: App Management -


MANAGEMENT

Assure your workforce provides program management


and analytical support for designated projects and
projects at a (internal) client property.

Ask the Senior VP - Platform Simplification Technical


Program Management People Leader:

What is the level of dependencies between the different


projects?

93
# 871 | Focus Area: HR Management Metrics and
Measures - MANAGEMENT

Ensure the People Program Management Office can


support both new and ongoing programs, while
encouraging innovation and transformation as your
organization expands.

Ask the IT Program Management Senior Manager:

Who will be the key participants in delivering the


innovation?

# 870 | Focus Area: GDPR - MANAGEMENT

Provide program management of planning organization


activities including enterprise and technology
architecture initiatives.

Ask the Sr. Director - Program Management Office:

Which initiatives are part of your GDPR compliance


program?

# 869 | Focus Area: Strategic Risk - MANAGEMENT

Support early program development activities, including


cost estimating, project integration, and program
management plan development.

Ask the Director of Program Management - Technology


Partner Management:

What values drive your activities?

# 868 | Focus Area: Software Project Manager -


DEVELOPMENT

94
Collaborate with other members of the program
management team to break down top tier program
scope and timelines into components, while tracking
components through the development lifecycle.

Ask the Vice President of Program Management:

How involved was top management?

# 867 | Focus Area: Product Life Cycle Management


- MANAGEMENT

Create, develop and manage a team of In Service


Program Management professionals through coaching
and performance management.

Ask the Executive Director of Program Management,


Subscriber Experiences:

Why develop products and services?

# 866 | Focus Area: Risk Management Tools -


PROJECT
Check that your personnel has knowledge and handling
of project and program management methodology and
techniques.

Ask the Program Management Consultant:

What are the programs risk and issue management


processes?

# 865 | Focus Area: Third Party Risk Management


Solutions - RISK

Collaborate with business representatives and other


internal stakeholders as Third Party Program Management
and Operational Risk Department in order to manage

95
deliverables and enhance processes.

Ask the Director, People Program Management and


Strategic Operations:

What are the roles, responsibilities and authorities of the


stakeholders and other key players?

# 864 | Focus Area: BCM and IT DR - MANAGEMENT

Assure your company collaborates internally to


implement and manage BCM Program Management
Software with primary focus on BIA and BC Plan
development and migration.

Ask the Head of Information Security Program


Management:

What steps is management taking to protect


whistleblowers?

# 863 | Focus Area: Security Assessment and


Testing - MANAGEMENT

Partner with your program management team to


implement operational changes in your vendor software
solutions.

Ask the Head Director, IT Program Management:

How difficult is it for you to keep up with technological


changes and new vendors in the insights space?

# 862 | Focus Area: AIOps - MANAGEMENT


Work closely with engineering teams and program
management to deliver product to market.

Ask the Sr Mgr, Program Management, Campaign and


Creative Services:

96
Where should you start in building out an IT resilience
program?

# 861 | Focus Area: Liquid Cooling Data Center -


MANAGEMENT

Drive program management for Security and Trust


Services programs by leading cross team and
dependency alignment and defining clear and
predictable processes.

Ask the Director, Program Management Office:

Do team members trust each other enough to


communicate freely at all times?

# 860 | Focus Area: ERP Migration - MANAGEMENT

Work with program deployment core team to track and


trace program status, supporting program management
office on program metrics updates and early awareness
for issue resolutions.

Ask the Manager, Technical Program Management:

What, if anything facilitated the connecting with data and


metrics?

# 859 | Focus Area: Security Operations Center -


PROGRAM

Oversee enterprise network architectural analysis, to


include Analysis of Alternatives (AoA), for feasibility,
thoroughness, security, reliability and provide
recommended action to the organization program
management team.

Ask the Core Operations Specialist:

97
Is Software-Defined Networking ready for the enterprise?

# 858 | Focus Area: ERP Migration - MANAGEMENT

Be certain that your team is tailoring and applying


program management and systems engineering
processes.

Ask the Director, IT Enterprise Architecture & Program


Management:

Is there a fit for purpose program team structure with


appropriate resourcing and access to expertise?

# 857 | Focus Area: quality and accountability -


PROJECT

Work with department Recruitment leadership to


establish the program management infrastructure and
develop standardized project documentation.

Ask the Head of Information Security Program


Management:

How do you extend the value of IT beyond the


provisioning of infrastructure and applications?

# 856 | Focus Area: DFSS - MANAGEMENT

Ensure strong project and program management skills to


develop and implement plans and timelines.

Ask the Senior Manager, IT Sourcing and Program


Management, Technology Sourcing and Infrastructure, IT
Services:

Did your organization take the right approach to


developing an asset management program and plan?

98
# 855 | Focus Area: Business Continuity Risk
Analysis and Testing - MANAGEMENT

Utilize project and program management techniques


to ensure overall program health and visibility through
governance, strategic program delivery, and program
tracking and reporting.

Ask the Finance Chief Data Office Data Sourcing Program


Management Head:

What reporting mechanism does your organization


provide to the customer upon completion of any project?

# 854 | Focus Area: ISO 31000 - MANAGEMENT

Be confident that your workforce works with Program


Management to ensure (internal) customer timelines are
achieved.

Ask the Program Management Subcontract Stf:

What works in changing energy using behaviours in the


home?

# 853 | Focus Area: APQP - PRODUCT

Work with program management teams to ensure that


suppliers meet product launch requirements.

Ask the Senior Manager Cybersecurity Program


Management:

Are the work instructions derived from sources as the


quality plan, the control plan and the product realization
process?

# 852 | Focus Area: business process re-

99
engineering - MANAGEMENT

Perform project program management duties including


the creation of status reports, work plans, and
presentations to (internal) client leadership.

Ask the Senior-Software Delivery Project/Program


Management*:

What is the value to clients, as yourself?

# 851 | Focus Area: Master Six Sigma -


MANAGEMENT

Secure that your group advises management of


the status of work in progress, coordinates with
manufacturing, quality, and supply chain and interfaces
with engineering and program management as well as
external (internal) customers.

Ask the Principal Customer Experience Program


Management Professional:

Are the supply chain components each of a high quality?

# 850 | Focus Area: Information Governance - DATA

Make sure your design is applying program management


knowledge to set program objectives, and to design,
build, and operationalize programs that advance
established customer-focused data values through
partnership and collaboration with stakeholders across
the enterprise.

Ask the Senior Director Program Management:

Does the checking that programs are run at the correct


time exist?

100
# 849 | Focus Area: Data Center Design and
Construction - PROJECT

Guarantee your operation researches and implements


emerging project and program management techniques.

Ask the Program Management Lead, Go-To-Market:

Are management arrangements of the project that


efficient execution and implementation is guaranteed?

# 848 | Focus Area: customer lifetime value -


MANAGEMENT

Make sure your design is leveraging strong program


management industry expertise and collaboration skills,
identify required activities to successfully deliver the
program, ensuring appropriate task projects are in place.

Ask the Sr Manager Supply Chain Program Management:

How much have you invested in your marketing programs


over the last few years?

# 847 | Focus Area: Enterprise Risk Management -


MANAGEMENT

Make sure your organization leads agency-wide


strategic transformation initiatives, including overseeing
program management and oversight, leading change
management efforts, collaborating with peers to resolve
complex policy and cultural barriers to success, and
establishing diverse stakeholder coalitions to enable
success.

Ask the Manager, Program Management - Risk and


Payment Operations:

What do you want that the employees do for digital


transformation?

101
# 846 | Focus Area: Software Project Manager -
PROJECT

Safeguard that your process is participating in and


supervising each stage of the project, while coordinating
critical deliverables with program management and
product teams.

Ask the Manager, Technical Program Management -


Inventory Management:

Are management arrangements of the project that


efficient execution and implementation is guaranteed?

# 845 | Focus Area: Disaster Recovery Service Level


Management - MANAGEMENT

Be confident that your process collaborates internally


to implement and manage BCM Program Management
Software with primary focus on IT Recovery Plans and BIA
results (application RTO/RPO).

Ask the VP, Program Management and Operations:

Is there an approved comprehensive disaster recovery


plan with current implementation guidance for the
repository?

# 844 | Focus Area: Corporate Enterprise Risk


Management Director - RISK

Ensure your team is responsible for program


management activities, including contingency/
dependency tracking, status reporting, issue/risk
identification and tracking, scope management,
estimation, and internal/external stakeholder
management.

102
Ask the Senior Manager Supply Chain Program
Management:

What is the frequency and format of testing status


reporting and who is the report sent to?

# 843 | Focus Area: Manager - Process Risk &


Controls Consulting - RISK

Establish that your strategy is leading all aspects


of program management including requirements
definition and analysis, risk management, testing,
cost and schedule, change management, strategic
communications, and training.

Ask the Executive Director Program Management Office


Electronic Health Record Management:

What are the most important aspects of and changes in


the environment?

# 842 | Focus Area: ISO 26262 - ENGINEERING

Work with Engineering, Product Management, and


(internal) customer Program Management teams to
define, prioritize, and implement features, infrastructure,
processes, and workflows.

Ask the Director, Corporate Real Estate Program


Management:

Are workflow management systems useful for


collaborative engineering?

# 841 | Focus Area: Third Party Risk Management


Framework - MANAGEMENT

Interface with procurement, technology risk


management, business teams, application management,

103
and third party program management on cybersecurity
issues.

Ask the Manager, Operations Strategy, Program


Management:

Who will monitor and manage digital risks alerts and take
action when issues are discovered?

# 840 | Focus Area: Vendor Management Process -


MANAGEMENT

Guarantee your staff reviews the office programs


in community planning for technical and program
management effectiveness; makes reports and offers
suggestions for improvement based on findings.

Ask the iOS Engineer:

Can team members make suggestions about improving


and changing the project?

# 839 | Focus Area: Supply Chain Talent


Management - MANAGEMENT
Collaborate with Business partners, engineering teams,
and program management to drive business value.

Ask the Principal-Technology Project/Program


Management:

Does the program collaborate and coordinate effectively


with related programs that share similar goals and
objectives?

# 838 | Focus Area: Security Management


Processes - MANAGEMENT

Manage, track multiple engineering and logistic support

104
activities, and provide periodic status to (internal)
customers and program management team.

Ask the Compliance Program Management Vice


President:

Are resources available in your organization to support


the risk management program?

# 837 | Focus Area: Third Party Risk Management -


MANAGEMENT

Warrant that your design is working with InfoSec Program


management ensure security compliance objectives are
met.

Ask the Senior Advisor Project Program Management:

Is there an documented internal compliance and ethics


program to ensure professional ethics and business
practices are implemented and maintained?

# 836 | Focus Area: Telecom Providers - PRODUCT

Check that your strategy is working closely with


engineering teams, design, and program management in
an agile environment to deliver products to market.

Ask the Program Management Analyst IV:

When will each environment be upgraded?

# 835 | Focus Area: at your request - MANAGEMENT


Ensure strong project and program management skills
with proven success in driving and completing multiple
cross functional cross regional transformation projects.

Ask the Program Management – Regulatory (Impact


Forecasting):

105
How do you ensure consistent project management
practices throughout your organization?

# 834 | Focus Area: counselings and status changes


- MANAGEMENT

Develop and execute complex effective project and


or program management throughout the project
development lifecycle, including and not limited.

Ask the Program Management Officer:

What organizational, project or program management


tools already exist that would help to plan, execute and
monitor the change?

# 833 | Focus Area: Security Operations Center -


MANAGEMENT

Verify that your strategy is overseeing reporting and data


analysis for performance metrics, program management
and adhoc reporting.

Ask the Director of Program Management:

How will you configure the business to enable to overall


business strategy?

# 832 | Focus Area: Indirect Sourcing and


Procurement BPO - MANAGEMENT

Develop experience successfully supporting a large scale


Program Management Process Improvement Integration
initiatives resulting in organizational change.

Ask the Sr Manager Supply Chain Program Management:

What is your experience with contract management?

106
# 831 | Focus Area: Reduce Risk - MANAGEMENT

Foster adoption of the vision of Program Management


across Group leadership, team members and
stakeholders.

Ask the Senior Director Program Management Office:

Do you have the bench strength to reduce the risk of


turnover in leadership or key positions?

# 830 | Focus Area: Data Migration Collection -


MANAGEMENT

Utilize proven program management processes to


ensure this effort is completed in accordance with the
organization (internal) customers expectations, budget,
and timeline.

Ask the Program Management:

What is the save order of processes?

# 829 | Focus Area: HR Management Metrics and


Measures - MANAGEMENT

Lead program management operations and systems/


tools to ensure scope, progress, status, triage, and
help drive on time, on budget delivery on core people
programs and initiatives.

Ask the Head Program Management Operations Global:

Which products and initiatives are most aligned to


organization objectives?

# 828 | Focus Area: Risk Appetite - MANAGEMENT

107
Assure your staff is providing program management
support for issue identification and management.

Ask the Data Services Manager:

What is the role of the tax function in the risk


management program?

# 827 | Focus Area: Blockchain in Supply chain -


PROJECT

Provide overall program management and critical


problem solving throughout the lifecycle of the
engagement including project timeline and budget.

Ask the Senior Specialist, Program Management (Supply


Chain):

How does change control occur for the cloud


provider infrastructure, as system patching, firewalls,
intrusion detection, anti malware, virtual environment
management, and hardware equipment?

# 826 | Focus Area: ISO 20000 - MANAGEMENT


Make headway so that your operation develops and
maintains program management documentation,
including, Service Asset and Configuration management,
Change management, IT Service Continuity
management, Capacity management, Availability
management, and Service Level management
documentation.

Ask the Director, Technical Program Management,


Engineering Education:

What was the high point of your experience in the


program?

108
# 825 | Focus Area: Lean Software Development -
MANAGEMENT

Provide guidance in investment management


control, records maintenance, and technical program
management and support for the Business Certification
(BC) and relevant functions.

Ask the Head Director, Regulatory Program Management:

When it comes to making decision what level of guidance


do IT staff need from upper management?

# 824 | Focus Area: Workplace Health Promotion -


MANAGEMENT

Provide Program Management support of new business


proposals; create PM deliverables to the management
volume.

Ask the Director Program Management Office Operations:

Does the program have a written security policy which is


provided to all new employees?

# 823 | Focus Area: Digital Workplace -


MANAGEMENT

Ensure your Product and Program Management teams


works on the most impactful and challenging problems in
the Software industry.

Ask the Director, Technical Program Management:

What types of changes require a change management


process?

# 822 | Focus Area: Vendor Management -


MANAGEMENT

109
Provide project and program management support,
including monitoring project progress and keeping
projects and tasks on track, keeping cross-functional
partners appropriately engaged and informed, and
actively resolving issues.

Ask the Senior Director, Program Management Office and


Gross Margin:

What are the unique issues in contracting with fintech?

# 821 | Focus Area: vendor performance


management - MANAGEMENT

Lead Agile transformation and Program Management


Office across the enterprise supporting all internal and
external work efforts including technology, security, legal,
operations and compliance.

Ask the Rcsa Core Program Management Assurance


Head:

Is there leadership buy in on the priorities and focus


areas for the Agile/Lean transformation?

# 820 | Focus Area: Factor Analysis of Information


Risk - MANAGEMENT

Assure your design develops, coordinates and


implements program management support to establish
best practices, guidance identify tools, and evaluation
criteria.

Ask the Sr Specialist, Program Management:

Who, what, where, when, why, how is the program,


model, component for evaluation purpose?

110
# 819 | Focus Area: Reduce Risk - MANAGEMENT

Build and set the vision for the Program Management


function in support of your organizations organization
transformation.

Ask the Director Customer Experience Strategic Program


Management:

How does your organizations culture support risk


reduction?

# 818 | Focus Area: Enterprise Risk Management


Program - MANAGEMENT

Oversee that your staff is building educational awareness


of, and support complex program management for,
Diversity and Inclusion programs and initiatives.

Ask the Teller:

What knowledge and experience does the board


currently lack in order to understand and effectively
oversee your compliance programs?

# 817 | Focus Area: JIRA for software development


- PROGRAM

Create (internal) customer relationships by Partnering


with Product Management and Program Management,
working closely with the (internal) customers to
understand requirements, test plans and expectations.

Ask the Lead Customer Experience Program Management


Professional:

What has been the single greatest contributor to the


success of your change management program?

111
# 816 | Focus Area: upskilling - MANAGEMENT

Accelerate strong project/program management to lead


HR program design, planning and delivery across the
business unit.

Ask the Head Director, Digital Program Management -


Telecommute:

Does the project delivery team have the right skills,


leadership and capability to achieve success?

# 815 | Focus Area: Security Operations -


PROGRAM

Oversee that your team collaborates with program


management and facility administrators to develop
and implement techniques for evaluating activities;
oversees evaluation activities; identifies areas of needed
change; makes recommendations to improve operations,
programs, and services, and takes action to implement
and monitor outcomes for those improvements.

Ask the Senior Advisor, Services Project/Program


Management:

Has your organization implemented any security


management standards?

# 814 | Focus Area: Business Transformation Office


- MANAGEMENT

Ensure open communication with the Program


Management Office, providing information when
requested, escalating issues that are not being resolved
by management and identifying any process continuous
improvement opportunities.

Ask the Director Program Management:

112
Is your organizational environment monitored for
opportunities, threats, and changes?

# 813 | Focus Area: Certified Quality Engineer -


MANAGEMENT

Interact with Research, Development, Program


Management to plan releases in support of product
roadmap strategy.

Ask the Director Program Management:

Do the methods adequately support all aspects of the


development project?

# 812 | Focus Area: digital transformation -


DIGITAL

Make sure the Manager, Program Management, of the


Digital Transformation Office (DTO) provides enterprise
wide program management support to the Digital
Transformation Office.

Ask the Sr. Mgr., Program Management (HYBRID):

What are the key elements of your strategic program?

# 811 | Focus Area: AWS RDS - MANAGEMENT

Invest in post acquisition program management by


ensuring cross functional teams are executing on the
respective M and A integration plans at the business unit
and corporate level.

Ask the Manager, Technical Program Management:

Is digital explicitly integrated into strategic plans in and


across business functions?

113
# 810 | Focus Area: Technical Standards -
MANAGEMENT

Develop and manage a program management practice


including the applications required for project and
portfolio execution.

Ask the Head Information Security Program Management:

Are there certain services or applications which are more


prone to security issues, causing increased risk?

# 809 | Focus Area: Assertive Community


Treatment - ENGINEERING

Drive initiatives related to engineering and program


management onboarding and process operations.

Ask the Senior Manager, Program Management


(Migrations):

Does your process for hiring and onboarding include


culturally responsive practices?

# 808 | Focus Area: Cloud Access Security -


PRODUCT

Make headway so that your personnel develops


new policies and procedures that affect program
management and product development.

Ask the Data Risk & Controls Office Program Management


Lead, VP:

How has the program affected the demand for energy


efficiency?

# 807 | Focus Area: Logistics and SCM -

114
MANAGEMENT

Ensure your personnel collaborates with Program


Management and Operational Management locally and
internationally to ensure a seamless process service for
the customer.

Ask the Director, Global Regulatory Affairs, Regulatory


Program Management:

Does your organization have the necessary program


management skills?

# 806 | Focus Area: Sprint Planning -


MANAGEMENT

Work with Program Management Office in defining


business processes for efficient execution of the
program.

Ask the Executive Director Program Management:

How does program management work?

# 805 | Focus Area: Information Governance -


MANAGEMENT

Interface so that your personnel is providing analytical


management and program management support and
leadership in the planning, programming and oversight
of the Records Management program development and
implementation.

Ask the Pricing Program Management Consultant:

Will your organizational structures support strategy


implementation?

# 804 | Focus Area: Subscription-based Ecommerce

115
- PROGRAM

Collaborate with your program management team to


build people resources as management and leadership
training, employee resources, and engagement
programs.

Ask the Manager, Operations Strategy, Program


Management:

Has the practice of talent management increased your


commitment and retention in your organization as an
employee?

# 803 | Focus Area: Sarbanes Oxley -


MANAGEMENT

Work closely with Strategic Alliance Management,


Program Management and Business Development in
fostering relationships, communication and reporting
with the strategic partners.

Ask the IT Program Management:

What are the implications for programs?

# 802 | Focus Area: Risk Business Management-


Associate - MANAGEMENT

Provide strategic direction and tactical leadership of day-


to-day responsibilities for the program management and
operations teams and ensure proper staffing and training
to accomplish departmental goals and objectives.

Ask the Director, Program Management Office:

Has survivability provided necessary program status,


manpower, issues information to program management?

116
# 801 | Focus Area: Z-Wave - DEVELOPMENT

Verify that your group has history driving technical


development in a project/program management capacity,
including development of and reporting on complex
program schedules.

Ask the Senior Manager of Vendor Program Management:

Are system resources reviewed to ensure adequate


capacity is maintained?

# 800 | Focus Area: Liquid Cooling Data Center -


MANAGEMENT

Be certain that your design engineering background


and or Technical Program Management in a technology
organization.

Ask the Cyber Security Privacy Program Management


Support Manager Lead:

Does your organization have a cybersecurity roadmap


with different projects?

# 799 | Focus Area: Integrated IT Service


Management - MANAGEMENT

Liaison so that your operation engages in proactive


problem resolution and strategies for the emergency
management program management to include
incorporating best practices and alignment with system
emergency management initiatives.

Ask the Lead Call Center Service Representative:

Do you have Service Level Agreements for Request


Response and Resolution?

117
# 798 | Focus Area: Employee Onboarding -
MANAGEMENT

Develop the strategy and goals and provide program


management support across critical organizational
initiatives, including employee attraction, development,
recognition, and engagement.

Ask the Sr Manager, Program Management, Data Privacy:

What is your organizations diversity strategy focus?

# 797 | Focus Area: Service Level Indicators -


MANAGEMENT

Assure your company leads all program management


activities to ensure program requirements are established
and are fully integrated.

Ask the Program Management Support Specialist:

Do you have requirements that all items being shipped


have tamper evident packaging?

# 796 | Focus Area: Configuration Management -


MANAGEMENT

Ensure your staff analyzes interrelated issues of


effectiveness, efficiency, and productivity; develops
recommendations to solve problems; and applies
program management principles to guide program
accomplishment through the various phases of the
software change cycle.

Ask the Principal, Strategy Program Management,


Consumer Security:

How is software configuration management addressed in


the method?

118
# 795 | Focus Area: Threat Hunting - SECURITY

Work with program management and other key


IT partners on design and implementation of new
operational security technologies.

Ask the Director, Program Management, Finance and


Human Resources:

How to identify information that highlights vulnerabilities


for cybersecurity mitigations?

# 794 | Focus Area: Cloud Workload Protection -


SECURITY

Establish that your company collaborate with other IT and


business functions including the program management
office, security, infrastructure, delivery, human resources,
legal, and finance.

Ask the SVP Portfolio & Program Management Office


(PMO):

Should the chief diversity officer report to the head of


human resources or directly to the CEO?

# 793 | Focus Area: CCISO - MANAGEMENT

Ensure your strategy Translates/recommends processes


and procedures to ensure proper consideration of
programmatic, technical, and management factors for
overall program management successes.

Ask the Sr. Manager Program Management:

Are there already cybersecurity processes or


requirements documented in your organization?

119
# 792 | Focus Area: BCDR - MANAGEMENT

Drive all aspects of program management (planning


incorporating dependencies, key milestones and
deliverables, data gathering, analysis, communication,
risk management and mitigation, status tracking and
reporting, implementation, monitoring, execution, and
delivery of the initiative/program.

Ask the Manager Program Management:

How do you track the status of your transaction?

# 791 | Focus Area: data resource management -


MANAGEMENT

Warrant that your group supports and advises


organization program management to integration across
full spectrum of interfaces.

Ask the Operational Risk Program Management Analyst-


SOX:

Will the KPI provide value to a wide variety of groups or


users, or just a few individuals?

# 790 | Focus Area: Risk Breakdown Structure -


MANAGEMENT

Be confident that your staff communicates the status


of the schedule and key risk areas to the program
management team.

Ask the Program Management Coordinator:

How are employee benefit plans at risk for cyber attacks?

# 789 | Focus Area: AI Ethics - MANAGEMENT

120
Identify process inefficiencies and improve workflows
with Autopilot Leadership, Program Management and
Engineering teams.

Ask the Deposit Operations Specialist:

What are the characteristics of engineering design


processes?

# 788 | Focus Area: Information Risk Management -


MANAGEMENT

Lead the end to end program management oversight of


strategic, high profile software development technology
related transformation initiatives.

Ask the Operations Specialist Deposit Support:

How are the results of your ongoing monitoring shared


with staff and program leadership?

# 787 | Focus Area: Project Governance -


MANAGEMENT
Be confident that your company is responsible for
managing the end to end program management and
execution of core strategic transformation initiatives
across the business.

Ask the Program Management Director, Platform Delivery:

When is transformation management necessary?

# 786 | Focus Area: Risk Breakdown Structure -


MANAGEMENT

Drive Strong Business Partnership Across Engineering,


And The Business With IT Program Management
For Technical Delivery Of Capabilities And Overall

121
Management Of The Transformation Plan.

Ask the Director Technology Program Management:

How many years of program management experience do


you have?

# 785 | Focus Area: Requirements Management -


MANAGEMENT

Make sure the Requirements Manager provides


requirements expertise and program management
functions in support of the (internal) client mission.

Ask the Director/Senior Director, Program Management:

What is the manager support hotline?

# 784 | Focus Area: cybersecurity risk management


- MANAGEMENT

Check that your strategy is executing duties governing


hardware, software, and information system acquisition
programs and other program management policies.

Ask the Head Director - Program Management Office:

Does your organization identify all software programs


that are authorized to execute on the system?

# 783 | Focus Area: Infonomics - MANAGEMENT

Own security projects from a program management


perspective, working directly with your Lead Architect,
to ensure remediations and timelines are managed and
released.

Ask the Director, Global Regulatory Affairs, Regulatory


Program Management:

122
Do you demonstrate due diligence, ownership, and
effective management of cyber risk?

# 782 | Focus Area: Data Governance - DATA

Own the Enterprise Data Governance Strategy and


Roadmap; partner with the VP of Data Governance
Program Management to build.

Ask the Global Technology Program Management:

How does your organization build an effective Big Data


governance strategy?

# 781 | Focus Area: Data Privacy Risk Assessment -


MANAGEMENT

Collaborate with your Health IT leaders and the Program


Management Office in developing and executing the
Health IT project roadmap.

Ask the Manager, Global Program Management:

Did your organization take the right approach to


developing an asset management program and plan?

# 780 | Focus Area: Strategic Planning -


MANAGEMENT

Confirm that your group works closely experienced in


one or more Management Consulting, Go to Market
Strategy and/or Program Management.

Ask the Global Technology Program Management - Vice


President:

What is the goal of your strategic planning group?

123
# 779 | Focus Area: digital twins - PROJECT

Apply IT program management methodology and


appropriate project management, organizational change
management framework for all sub projects.

Ask the Director Business Strategy & Program


Management Manager:

Will you utilise a change management process to


implement RPA into your organization?

# 778 | Focus Area: Customer Lifetime Value - DATA

Safeguard that your strategy partners closely with IT to


better understand all CRM feeds and data flowing in and
out of CRM program management tools, identifying and
resolving any issues that arise.

Ask the Director, Engineering Program Management:

Can customer database be segmented to identify which


customers are the most profitable?

# 777 | Focus Area: World Class IT - PROGRAM

Advise both enterprise and program management on


risk levels, security posture and cost/benefit analysis
of information security programs, policies, processes,
systems, and elements.

Ask the Director, Program Management and Deployment:

What are the most critical information assets in the


enterprise?

# 776 | Focus Area: Microsoft Dynamics - DATA


Make sure the Operations and Management (O and

124
M) contract focuses on providing (internal) customer
with Program Management, Systems, Databases, and
Application Management; IT Operations and Maintenance
including system sustainment, modernizing its
infrastructure, and controlling and managing the lifecycle
of all changes with minimum disruption to end users.

Ask the Head Director, Regulatory Program Management:

What is the minimum timing for your organization staff


to be on board in order to receive training and become
proficient to support the application?

# 775 | Focus Area: Multi Brand Strategy -


MANAGEMENT

Support the Program Management of technology


deployment through process and skills training.

Ask the LIVE! Head Director, Program Management:

How important is your experience level support your


skills?

# 774 | Focus Area: Supply Chain Security -


MANAGEMENT

Facilitate contract/project hand off meetings with


program management and operations to communicate
all details necessary for successful project execution.

Ask the Manager, Technical Program Management -


Digital Commerce Experience:

Do you have an incentive program that promotes


security?

# 773 | Focus Area: Pricing Strategies -


MANAGEMENT

125
Oversee that your team networks and generates
new leads specific to small to large scale program
management that requires change management
expertise.

Ask the Director, Program Management Federal


Programs:

Which change management actions is your organization


employing to increase the acceptance of analytics?

# 772 | Focus Area: enterprise risk management


plan - MANAGEMENT

Participate in continuous delivery improvement efforts by


providing input into an enterprise framework for program
management aligned with modern agile, lean and design
thinking practices.

Ask the Director Customer Experience Strategic Program


Management:

Are there any unique risks associated with an alternative


delivery contracting method?

# 771 | Focus Area: Risk Analysis Template -


MANAGEMENT

Provide overall program management support and supply


to ongoing development of processes, templates, issue
procedures, and reporting.

Ask the Demand Manager, Program Management Office:

Do project processes reduce reporting requirements to


the minimum necessary?

# 770 | Focus Area: Business Continuity

126
Management Risk - MANAGEMENT

Warrant that your company is consulting, Business


Strategy, Program Management involvement.

Ask the Principal Customer Experience Program


Management Professional:

Does the program plan include a communication


strategy?

# 769 | Focus Area: ISO 20000 - MANAGEMENT

Use your knowledge to develop and document processes


to support program management office initiatives.

Ask the Global People Transformation and Program


Management Leader:

What does a chief digital officer do?

# 768 | Focus Area: Enterprise Risk Management -


MANAGEMENT

Partner with program management and stakeholders


from Finance, Business Technology (IT), Business
affiliated teams, etc.

Ask the Practice Lead, Program Management and


Transformation:

How do you ensure risk management information


supports the decision making of executive / management
teams?

# 767 | Focus Area: Business Continuity Risk


Analysis and Testing - MANAGEMENT

Confirm that your workforce works in conjunction with

127
partners in development and program management to
determine overall cost and return on investment.

Ask the Applications & Support Analyst:

Who does land use, transport or economic development


planning?

# 766 | Focus Area: Business Analysis Manager -


Enterprise Risk Management - MANAGEMENT

Lead the program management team in establishing


program direction, identifying interdependencies,
communicating program requirements, tracking
progress, making decisions, and resolving conflicts and
issues.

Ask the Sr. Consultant, Conference Program


Management:

What has accounted for the delays in establishing a fully


functioning program management office?

# 765 | Focus Area: Business Model Agility -


MANAGEMENT

Ensure your group demonstrates leadership in the scaled,


enterprise Agile and Program Management community,
showing differentiated invention and innovation.

Ask the Mobility Program Logistic Program Management:

Who will be the key participants in delivering the


innovation?

# 764 | Focus Area: Infonomics - MANAGEMENT

Be sure your workforce is establishing program


management frameworks, tracking progress, assessing

128
risk, and controlling change to ensure delivery.

Ask the VP Product Governance Transformation -


Program Management Lead:

Is the system of program management/delivery framed to


ensure good value for money?

# 763 | Focus Area: ISO 10006 - MANAGEMENT

Manage and lead full lifecycle project program


management cross functional teams.

Ask the Director of Program Management - Data and


Analytics Platform Team:

Do you have a health and wellbeing leader to drive the


program forward?

# 762 | Focus Area: Strategic Information


Technology Planning - MANAGEMENT

Act as Product Owner for a squad of approximately


8 engineers, responsible for enabling vendor trade
surveillance for Compliance stakeholders, leveraging
technical and non-technical program management skills.

Ask the Head Director, IT Program Management:

How do you fulfill compliance obligations while still


enabling productivity and autonomy for your staff?

# 761 | Focus Area: digital transformation -


MANAGEMENT

Make sure your staff manages directly managing projects


in program management and related software and in
compiling results for leadership.

129
Ask the Program Management Chief of Staff Office:

How have views about leadership changed over time?

# 760 | Focus Area: Blockchain in Education -


DEVELOPMENT

Secure that your workforce participates in the


development and implementation of Program
Management tools and best practices.

Ask the Program Management Reporting Lead-Vice


President:

What components, techniques and tools should


constitute a web development method?

# 759 | Focus Area: Key Risk Indicator -


MANAGEMENT

Confirm that your strategy has program management


and organizational leadership skills.

Ask the Manager, Enterprise Program Management:

How has adhering to project management practices


helped your organization?

# 758 | Focus Area: WordPress - MANAGEMENT

Collaborate with product marketing, creative, campaigns,


social media, (internal) customer marketing, and program
management as key partners.

Ask the Head Director/Director, Program Management:

What role will federal departments/partners have as part


of the communication roll out?

130
# 757 | Focus Area: Enterprise Risk Management
Consulting - MANAGEMENT

Ensure you must also have relevant involvement in


change strategy, product and program management, and
organizational change management execution.

Ask the Director, Corporate Program Management:

What training programs have been held?

# 756 | Focus Area: Risk-based Auditing -


MANAGEMENT

Provide overall program management leadership for


Product Cybersecurity programs and projects.

Ask the Director, Regulatory Program Management &


Delivery:

Has survivability provided necessary program status,


manpower, issues information to program management?

# 755 | Focus Area: Certified Information Security


Manager (CISM) - SECURITY

Partner with the Program Management Office to ensure


data security and access management is taken into
consideration for all applicable projects.

Ask the Sr Manager, Technical Program Management,


Emerging Devices:

Are information security controls appropriate, and is data


risk constant at acceptable levels, or are there conditions
that require immediate remediation and warrant more
risk?

131
# 754 | Focus Area: Supply Chain Digitalization -
MANAGEMENT

Make sure your personnel has process improvement,


organizational, and program management capabilities
with a high tolerance for ambiguity.

Ask the Sr. Mgr., Program Management (HYBRID):

Are all the requirements, specifications, and capabilities


necessary to the products function?

# 753 | Focus Area: Change Management


Deployment - MANAGEMENT

Design program management and governance structures


in collaboration with (internal) client business partners, IT
business partners and digital capability leads.

Ask the Data Risk & Controls Office Program Management


Lead, VP:

Are clients satisfied with the results, and unable or


unwilling to proceed independently?

# 752 | Focus Area: Sarbanes Oxley -


MANAGEMENT

Ensure you have involvement creating highly disciplined


program management and business tracking systems.

Ask the Customer Experience Program Management:

Is the system of program management/delivery framed to


ensure good value for money?

# 751 | Focus Area: Strategic Planning -


MANAGEMENT

132
Collaborate with program management team to manage
financial aspects of program, optimizing program cash
flow and profitability.

Ask the Lead, Utilities and Program Management:

How can management involve the staff in the


strategic planning of a professional, knowledge based
organization?

# 750 | Focus Area: digital transformation


healthcare - MANAGEMENT

Coordinate all program management activities including


ensuring appropriate communication to all stakeholders
onsite and offshore, and ensure the programs are
executed in alignment with strategic goals and tactical
milestone of the business.

Ask the Sr Head, Program Management:

Are your development programs designed to nurture and


advance future digital leaders?

# 749 | Focus Area: Corporate Enterprise Risk


Management Director - MANAGEMENT

Be confident that your strategy contributes to the


development of internal protocols and processes
used to carry out program management work, often
recommending innovative or cutting edge ideas.

Ask the Sr. Manager Supply Chain - Material Program


Management:

Are testers actively involved throughout the requirement,


planning, and development phases?

# 748 | Focus Area: Configuration Management -

133
MANAGEMENT

Support program management and engineering staff in


utilization of database tools and processes.

Ask the Business Program Management Consultant:

Do the service desk and support staff need training?

# 747 | Focus Area: Cybersecurity Automation -


MANAGEMENT

Check that your strategy provides technical and program


management expertise in planning, execution, and
leadership of programs, projects, and initiatives.

Ask the Senior Accountant:

Which departments are driving cybersecurity projects in


ICS?

# 746 | Focus Area: Multi Brand Strategy -


MANAGEMENT

Secure that your staff supports development of


organizational culture of continuous improvement,
accountability, and results by formalizing program
management methods and building as a core
organizational competency.

Ask the Program Management Director:

What are quality methods as defined in product


descriptions?

# 745 | Focus Area: Risk Breakdown Structure -


MANAGEMENT

Work with the Program Management Office and other

134
departments (physics, engineering, purchasing, finance,
manufacturing, executive management), to plan,
determine required resources for, and lead the execution
of research and development efforts, ensuring that tasks
and deliverables are completed in accordance with the
program objectives and requirements.

Ask the RCSA Core Program Management and Assurance


Head:

What are the project requirements?

# 744 | Focus Area: Microsoft SharePoint Server -


MANAGEMENT

Recommend program management and quality


assurance process improvements and best practices to
maximize operational efficiency.

Ask the Security Program Management Manager:

What do the quality assurance reports suggest about the


technical competence and efficiency with which audits
and installations were performed?

# 743 | Focus Area: ERP Migration - MANAGEMENT

Ensure effective program management practices


through process definition, improvement and effective
governance.

Ask the Program Management Group Leader:

What is Oracle database autonomous transaction


processing?

# 742 | Focus Area: ISO 15504 - MANAGEMENT

Interface so that your organization is communicating


changes with Program management which influence

135
cost, timing, and specifications.

Ask the Technical Director Program Management:

Are specifications clearly traceable from physical design


to logical requirements?

# 741 | Focus Area: it vendor risk management -


MANAGEMENT

Partner closely with Product, Engineering, and Program


Management leaders to plan and commit to work in both
long range business plans and short range program
increments.

Ask the Director, Program Management - Telecommute:

What are the characteristics and equipment of the


production facility or workplace?

# 740 | Focus Area: vendor performance


management - MANAGEMENT

Verify that your team is owning continuous improvement


efforts using your program management skills.

Ask the iOS Engineer:

How do you measure the impact of your efforts?

# 739 | Focus Area: Operations Strategy -


MANAGEMENT

Develop experience advising organization program


management on integration across full spectrum of
interfaces to include coordination with multiple mission
partners.

Ask the Program Management Senior Lead:

136
Is collaboration a requirement for organizations eligible
to apply?

# 738 | Focus Area: digital transformation -


SUPPORT

Support program management synthesis across


transformation pillars and surface risks with DTO
management and cross functional business partners.

Ask the Global Data Head of Program Management:

Why does your organization engage third party vendors


to support its digital transformation?

# 737 | Focus Area: Bluetooth Low Energy -


MANAGEMENT

Drive quality control and process improvement for all


program management activities.

Ask the Senior Director Program Management Office:

How well did the consulting organization keep to


schedule and deliver high quality content?

# 736 | Focus Area: Channel Partner Program -


MANAGEMENT

Help in establishing standards for program management


including processes, methodologies, metrics, reporting,
and tools to ensure the development and use of program
management.

Ask the Data Risk & Controls Office Program Management


Lead, VP:

What has accounted for the delays in establishing a fully

137
functioning program management office?

# 735 | Focus Area: Data Privacy Risk Assessment -


MANAGEMENT

Develop and enforce department policies and procedures


and ensure the teams adhere to the procedures and
requirements of your Program Management Office.

Ask the Grants and Program Management:

How are access control security requirements


incorporated into development?

# 734 | Focus Area: Greenhouse Gas Emissions


Accounting - MANAGEMENT

Certify your strategy has modern program management


and agile management techniques.

Ask the Senior Manager Supply Chain Program


Management:

Has your organization modified its supplier management


processes to fully support agile development?

# 733 | Focus Area: Supply Chain Execution -


MANAGEMENT

Guarantee your design briefs the Program Management


Office (PMO) and executive management on the
status and issues affecting Program cost and schedule
performance.

Ask the Program Management Lead:

Where are the best opportunities to remove cost and


improve performance in your supply chain?

138
# 732 | Focus Area: Internet of Things -
MANAGEMENT

Work in close partnership with a team of diverse and


talented peers in various disciplines including Silicon,
Hardware, Program Management and Quality teams.

Ask the Operation Technical Program Management Team


Lead:

Will blockchain technology revolutionize excipient supply


chain management?

# 731 | Focus Area: Shopify - PRODUCT

Work with operations, engineering, product


management, and other leaders to scope and build
programs and tools for program management and
collaboration.

Ask the Technology Project & Program Management


Head Director:

What work processes, programs, policies, and tools do


you need?

# 730 | Focus Area: Chief Compliance Officer -


PROGRAM

Establish and drive lightweight program management


process using best in class software tools.

Ask the Head Director, Development Operations &


Program Management Planning & Strategy:

How do management models affect the application of a


process approach?

139
# 729 | Focus Area: digital twins - ENGINEERING

Understand and advise on program management for


engineering and design activities, as timing for prototype
builds, production tooling etc.

Ask the Sr. Director - Program Management: Aftermarket:

What skills and how many people are needed to support


the activities?

# 728 | Focus Area: iso 13485 - MANAGEMENT

Coordinate with program management to establish


project scopes, resources needs, priorities and
schedules.

Ask the Vice President, Technical Program Management


and Software Operations:

How does your organization ensure the availability of


appropriate resources?

# 727 | Focus Area: Vendor Relationship


Management - MANAGEMENT

Interface so that your company has program


management involvement including outsourcing contract
management.

Ask the Director Technical Program Management Media


Operation:

Which process provides an interface with corporate or


program management?

# 726 | Focus Area: Production Leveling -


MANAGEMENT

140
Collaborate with cross functional programs, change
management team and training for successful program
management communications.

Ask the Head Director Safety Science Program


Management:

What are the changes the program will help make


happen?

# 725 | Focus Area: Vendor Risk Management -


MANAGEMENT

Oversee that your staff is supporting Marketing Program


Management in requirements gathering, stakeholder
communications, vendor analysis, and associated tasks.

Ask the Business Systems Analyst:

Is it appropriate to involve outside contractors in


information management tasks?

# 724 | Focus Area: Change Management Skills -


MANAGEMENT
Make sure your staff is maintaining and providing
oversight to a well managed program management tools
and routines owned by the Operations team.

Ask the IT Program Management Senior Analyst AVP:

What tools and resources are the most important for


supporting a transformation program?

# 723 | Focus Area: Cybersecurity Maturity Model


Certification - SECURITY

Be certain that your staff provides overall program


management to thoughtfully apply resources to lower

141
application security risk.

Ask the Program Management Office Analyst:

Are improvements to vulnerability management activities


documented and shared across your organization?

# 722 | Focus Area: Anomaly Detection - PRODUCT

Assure your staff collaborates with engineering,


manufacturing, supply chain, program management
and (internal) customers to develop, test and integrate
systems to validate and inspect products and assemblies.

Ask the Head of Program Management, SVP:

What are the engineering requirements that define the


type of anomaly that could lead to failure of the structure
or component?

# 721 | Focus Area: Enterprise Risk Management


Consulting - MANAGEMENT

Ensure command of project and program management


principles, techniques, tools, and methods that result in
on time, on budget delivery.

Ask the Director, Program Management & Delivery:

What program management practices and methods are


used to ensure projects meet targets?

# 720 | Focus Area: Vendor Relationship


Management - MANAGEMENT

Make sure the Manager, Operations Strategy, Program


Management is responsible for a portfolio of strategic
initiatives related to employee experience work in
Operations.

142
Ask the State Budget Analyst:

Do you have any experiences in area of a competence?

# 719 | Focus Area: Third Party Risk Management


Program - SECURITY

Support compliance assessment remediation and


continuous improvements to the security organization,
the program management process, and control
implementation projects in coordination with the service
teams.

Ask the Director, Project/Program Management:

Is there ever an argument that too much data


complicates threat management?

# 718 | Focus Area: Lean Software Development -


MANAGEMENT

Interface with IT Executives, Finance, Project Control


and Program Management Offices on IT Total Cost of
Ownership, financial metrics, and cost transparency
initiatives.

Ask the Sr Mgr, Program Management:

How many project leaders to interface with?

# 717 | Focus Area: Activity Based Costing -


MANAGEMENT

Act as your organizations program management


discipline leader integrating all new business initiatives
into your organizations portfolio.

Ask the Senior Advisor Project/Program Management - IT

143
- United States:

How would you characterize your organizations


leadership structure on scale?

# 716 | Focus Area: Enterprise Risk Management -


Strategy & Governance Analyst - MANAGEMENT

Make sure your group leads the establishment and


management of the Enterprise Office of Program
Management.

Ask the Bus Ops Program Management Leader:

Who is involved in your community enterprise group?

# 715 | Focus Area: ERP Migration - PROJECT

Support ERP transformation program management


planning, analyzing business scenarios, program/project
review, meeting coordination and facilitation of program
follow up.

Ask the VP, Program Management & Product


Architecture:

Are you planning batch integration or real time


integration of data?

# 714 | Focus Area: Subscription Newsletter -


MANAGEMENT

Liaison so that your strategy positions are located


in Information Technology, Enterprise Program
Management Office.

Ask the Leader, Innovation Delivery Program


Management:

144
What factors contributed to any identified program
management weaknesses?

# 713 | Focus Area: IBM Maximo Asset


Management - MANAGEMENT

Provide service offerings covering program management,


assessment and reviews, data management capabilities,
and end to end application development lifecycle.

Ask the Director, Program Management:

How does management provide security information to


employees at it?

# 712 | Focus Area: Enterprise Risk Management -


MANAGEMENT

Make sure your operation is responsible for insurance


program management and renewal process, including
application of best practices to your portfolio and
vendors.

Ask the Lead Call Center Service Representative:

Is the project located within an operational or public


area?

# 711 | Focus Area: IPO Readiness - MANAGEMENT

Partner with the leadership, extended leadership, and


program management lead to understand business and
scientific decisions and the related financial impact.

Ask the Special Security Representative Technical


Program Management Analyst Support Service:

How do you know what type of leadership is appropriate?

145
# 710 | Focus Area: Cybersecurity Maturity Model
Certification - RISK

Be certain that your organization is identifying and


evaluating technology operations, implementation, and
program management risks.

Ask the Sr Manager, Program Management, COMPASS:

What programs are designed to enable special


populations to meet the local levels of performance?

# 709 | Focus Area: Chief Diversity Officer -


PROGRAM

Assess, strategize, design, develop, and deliver


actionable change and program management alignment
of tactics to support the transition from the current state
to the future state.

Ask the Program Management Head Manager:

What are the keys to a successful cultural alignment?

# 708 | Focus Area: Manager, Chief of Staff -


Commercial Risk - MANAGEMENT

Lead a small team of Program Managers, developing a


unified program management approach to meet program
targets.

Ask the Program Management Chief of Staff Office:

How does the application of a phased approach to


project management vary in different industries?

# 707 | Focus Area: provides completed forms to


RM PM for review approval - MANAGEMENT

146
Make headway so that your personnel oversees, plans,
and directs extensive aspects of executive leadership
coaching activities including stakeholder engagement,
and conducting needs assessments, methodology and
policy review, program management oversight, and
executive leadership coaching.

Ask the Program Management Office Support Specialist:

Is there a need for more leadership procedures or


processes?

# 706 | Focus Area: Director - Enterprise IS & Tech


Risk - MANAGEMENT

Facilitate program management processes (intake,


discovery and approval) with departmental stakeholders,
IT leadership and digital strategy and planning.

Ask the Wholesale Credit Transformation - Program


Management - Head:

Where can the senior leadership team get help?

# 705 | Focus Area: Lean Spare Parts Management -


MANAGEMENT

Make headway so that your staff emphasis placed on


proactive program management to identify and resolve
resource conflicts and timeline issues.

Ask the Director Technology Program Management:

How much focus should be placed on customer service


in a disaster situation?

# 704 | Focus Area: Enhanced avionics system -


PROGRAM

147
Confirm that your design is maintaining the program
management data schedules, plans, action items, etc.

Ask the Senior Manager of Technical Program


Management:

Do you have requirements that all items being shipped


have tamper evident packaging?

# 703 | Focus Area: Cyber Security Risk


Management - MANAGEMENT

Certify your organization ensures that Contracts and


Capital Program Management Departments are provided
supporting insurance information in payment and
closeout of contracts.

Ask the Director, Program Management Federal


Programs:

Why should the project have a closeout celebration?

# 702 | Focus Area: Supply Chain Security -


MANAGEMENT

Support the Program Lead in management of projects to


support the Program Management function.

Ask the Director, People Program Management and


Strategic Operations:

What is/will be the role RFID in green projects?

# 701 | Focus Area: iso 13485 - PRODUCT

Work with program management to establish timelines


and deliver on objectives throughout product
development.

148
Ask the Sr Manager, Project and Program Management -
Business Operations:

Do you establish a record of your planned audit program?

# 700 | Focus Area: GDPR - MANAGEMENT

Develop, implement, and iterate on program


management procedures, frameworks, and metrics to
achieve business goals with defined success criteria.

Ask the Senior Manager of Technical Program


Management:

Have you implemented procedures for periodic testing


and revision of contingency plans?

# 699 | Focus Area: Risk and compliance -


COMPLIANCE

Provide general program management support on


compliance issues, and other ad hoc cross functional
projects related to compliance.

Ask the Executive Director Program Management:

Does the core financial system provide the capability


to report the financial information required for program
management performance reporting?

# 698 | Focus Area: Digital Transformation - LEAD

Lead the portfolio management function and program


management driving transformation and in doing so be
leading consistently assessing tradeoffs, dependencies,
risks and manage delivery across multiple work streams.

Ask the Head Director/Senior Manager Program


Management:

149
Do you exploit data as a strategic asset to drive real time
insight into opportunities and risks?

# 697 | Focus Area: Software License Management


- MANAGEMENT

Certify your personnel coordinates with Business


Development, Program Management, Engineering,
Business Unit Management and Cost Estimating
personnel on proposal preparation and submittal.

Ask the Head Program Management Rolling Stock:

Do you estimate the costs of current program


management, in terms of personnel and other costs?

# 696 | Focus Area: Offensive Security -


MANAGEMENT

Define approach for program management structure to


meet emerging needs of the business and collaborate
with other business units (BU) for alignment across
teams.

Ask the IT Manager:

Is there a close alignment between organizational


cultures and the policy objectives?

# 695 | Focus Area: Rebranding Process -


MANAGEMENT

Coordinate with program management leadership to


assess and prioritize strategic initiatives and timelines to
ensure deliverables are met.

Ask the Program Management Coordinator:

150
Has an earned value management system been employed
and approved?

# 694 | Focus Area: Risk Analysis Template -


MANAGEMENT

Oversee project and program management concepts,


methodologies, practices, and technologies.

Ask the Program Management Specialist - Strategic


Account Management:

Does your scope management plan meet customer


expectations?

# 693 | Focus Area: Instructional Design - PROJECT

Ensure strong operational, program management, and or


project management involvement.

Ask the Director Planning and Program Management:

Have adequate resources been provided by management


to ensure project success?

# 692 | Focus Area: we hire the best employees to


serve our customers - UPDATES

Support Program Directors in providing Head of Program


Management project updates.

Ask the Head Director, Technical Program Management:

How do you learn about program updates or changes?

# 691 | Focus Area: logistics - MANAGEMENT

Interface with suppliers, MRP, manufacturing, program

151
management, and operations management to ensure
performance metrics are met quality, cost, schedule,
technical, etc.

Ask the Global Data Head Program Management:

How can management leverage resources to improve


customer service, operate more efficiently and cost
effectively, and ensure competitive success?

# 690 | Focus Area: Organizational Behavior


Management - MANAGEMENT

Lead program management, including operationalization


of data management methods and products in functional
settings, and drive development of new methods and
capabilities.

Ask the HRIS Manager, Central Office Program


Management Office:

What industry can lead the private-sector economic


development charge?

# 689 | Focus Area: Risk Communication -


MANAGEMENT

Participate in the development or improvement of


Program Management systems and processes for it and/
or collaboratively across the network.

Ask the Branch Manager:

What will the communication processes be?

# 688 | Focus Area: Scaled Agile Framework -


MANAGEMENT

Ensure your personnel provides program management

152
expertise to oversee cost, schedule, performance,
and risk associated with planning and evolving new
IT capabilities with appropriate integration and
interoperability across the lifecycle.

Ask the Data Governance Officer:

Will the implementation team have strong program


management skills and a proven record of successfully
working through or overseeing major transformations?

# 687 | Focus Area: Social Design - MANAGEMENT

Work closely with product, design, engineering,


usability and program management teams across your
organization to help launch features and products.

Ask the Head Director Safety Science Program


Management:

Do work products provide information that is actionable


by the stakeholders?

# 686 | Focus Area: Risk Analysis Template -


MANAGEMENT
Ensure your organization must have technical knowledge,
as well as traditional program management and
leadership skills.

Ask the Core Operations Specialist:

How does your organization determine the regulatory


requirements it must meet?

# 685 | Focus Area: Employee Experience and


Employee Engagement - MANAGEMENT

Ensure strong program management (PM) involvement in

153
cross organization scenarios that bridge gaps to uncover
patterns.

Ask the HRIS Manager, Central Office Program


Management Office:

Does the selected portfolio of projects and programs


withstand all scenarios of the future?

# 684 | Focus Area: Supply Chain Security - DATA

Ensure strong knowledge and involvement of quality


management systems, stability program management,
statistics, control charts, and data trending.

Ask the Program Management Lead:

What controls are in place to ensure the sustainability of


processes?

# 683 | Focus Area: Reference Data Management -


MANAGEMENT

Maintain a Program Management and OPS team leader


pipeline and have a succession plan in place.

Ask the Mobility Program Logistic Program Management:

What roles and organizational structures must be created


to maintain an effective MDM program?

# 682 | Focus Area: Software Change and


Configuration Management - MANAGEMENT

Confirm that your company advises and provides


guidance concerning configuration management issues
to Program Management and Change Board.

Ask the Senior Manager Project Program Management:

154
What is the role of configuration management in design
changes?

# 681 | Focus Area: posting deposits and


withdrawing funds - MANAGEMENT

Certify your design prepares ad hoc reports and data


collection surveys for program management for case
review and surveillance.

Ask the Core Technology Operations - Program


Management - Manager:

Are module and software subsystem test cases


consistent with the design?

# 680 | Focus Area: Data and Analytics Governance


- MANAGEMENT

Make sure your process provides advanced professional


input to complex Program Management projects/
projects.

Ask the Head Director (Program Management Leader),


Center for Global Health:

Which process provides an interface with corporate or


program management?

# 679 | Focus Area: Enterprise Risk Management


Program - MANAGEMENT

Oversee that your workforce is executing program


management duties organizational methods, procedures,
and processes to implement an enterprise wide program.

Ask the Full Stack .NET Developer:

155
Are there any specific processes or methods during
implementation of regulations?

# 678 | Focus Area: ISO 14971 - MANAGEMENT

Employ program management skills to ensure


implementation of adequate controls and corrective
actions to prevent recurrence of nonconformances.

Ask the Senior Manager, IT Program Management


(Information & Analytics Governance):

How many re transactions does the project have?

# 677 | Focus Area: Payment Services Directive -


MANAGEMENT

Liaison so that your staff is supporting acquisition


program management of software intensive products/
systems.

Ask the Director Technology Program Management:

Do you need asset management software?

# 676 | Focus Area: Succession Planning -


MANAGEMENT

Collaborate with cross functional partners including


product management and technical program
management to drive product direction.

Ask the Global People Transformation and Program


Management Leader:

Are you looking to share your departments programs and


services with employees?

156
# 675 | Focus Area: good heart - MANAGEMENT

Make sure your organization works in conjunction with


program management in identifying referral sources and
additional educational requests.

Ask the Director, Corporate Real Estate Program


Management:

Do you have sufficient managerial experience to run your


organization?

# 674 | Focus Area: Sr. Enterprise Risk Analyst -


MANAGEMENT

Participate in the implementation and roll out of GRC


software to support efficient and effective SOX program
management and execution.

Ask the Technology Program Management Senior Lead:

How is sox compliance achieved if in scope systems are


deployed in the cloud provider environment?

# 673 | Focus Area: Change and Configuration


Management - MANAGEMENT

Interface so that your process authorizes the release


of configuration changes specified by Program
Management and other functional groups/workstreams.

Ask the Head Program Management Rolling Stock:

Why do educational administrators and other


stakeholders fail to recognize an ineffective program and
initiate change?

# 672 | Focus Area: Benchmarking - QUALITY

157
Guarantee your strategy develops new quality program
management methodologies that accelerate schedules
and maximize constrained resources.

Ask the Senior Director- Sourcing Excellence and


Program Management:

Does management involve appropriate program


members in meetings with the customer?

# 671 | Focus Area: Vendor Governance -


MANAGEMENT

Make sure your operation provides planning,


communications and program management regarding
your organizations diversity and inclusion cultural and
education events, strategic initiatives and offered D and I
education or trainings.

Ask the Sr. Specialist - Program Management:

How quickly are other organizations expected to retain


public communications?

# 670 | Focus Area: Application Security -


MANAGEMENT

Develop experience performing program management


activities including staff oversight.

Ask the Head Director / Sr. Manager*, Program


Management:

What is your current confidence level in your application


security program?

# 669 | Focus Area: terminations: - MANAGEMENT

Interface so that your team participates in and

158
contributes to Division program management activities.

Ask the Head Director Safety Science Program


Management:

Does your organization encourage employee involvement


in a continuous improvement program?

# 668 | Focus Area: Internet of Things - DATA

Ensure your capabilities across disciplines such as IT


strategy, program management, cyber security, service
delivery and operations, third party management,
data management, application management, service
continuity management, financial management and
talent management allows you to define an approach that
can efficiently and effectively manage cyber risks.

Ask the Director of Program Management - Data and


Analytics Platform Team:

How well defined is your customer contact channel


management strategy?

159
Priority - Ought to Have
# From 445 To 667

# 667 | Focus Area: Net Present Value -


MANAGEMENT

Make sure the Director, Technical Program Management


and Strategy has three primary responsibilities.

Ask the Principal Program Management Head:

Has the directorate put in place a governance structure


to monitor and track project management?

# 666 | Focus Area: Application Security - SECURITY

Implement continuous improvements to the security


organization and the program management process.

Ask the VP of Program Management:

What challenges do you face in implementing an


application security program?

# 665 | Focus Area: IT Chargeback - MANAGEMENT

Lead the team with program management and details


(virtual learning and engagement support, logistics,
external providers, catering, venue etc).

Ask the Business Program Management - Instructional


designer:

What plans are in place to engage the service providers


to support supervisors/managers?

160
# 664 | Focus Area: Data Retention System -
MANAGEMENT

Ensure strong combination of program management,


business analysis, and business relationship stakeholder
management skills.

Ask the Principal Program Management - Vehicle


Optimization:

How do you ensure the efficient and effective balance


of scarce resources among competing projects for the
benefit and optimization of the entire program?

# 663 | Focus Area: FRACAS - MANAGEMENT

Develop experience working with the different types


of organization funds specific to acquisition program
management and operation.

Ask the Purchasing Specialist - Program Management


Team:

Should all development programs have some sort of


growth program?

# 662 | Focus Area: Risk Analysis - MANAGEMENT

Work with the technical community, operations


community and program management to translate
authorized (internal) customer requirements into the
performance measurement baseline.

Ask the Global Ops and Fraud Transformation Program


Management Lead (VP):

How often do management and department heads


receive security training?

161
# 661 | Focus Area: Data Risk - MANAGEMENT

Lead with solid Program Management skills, and


collaborate across your organization to land programs
and enable change.

Ask the Backend Engineer:

Does the program collaborate and coordinate effectively


with related programs that share similar goals and
objectives?

# 660 | Focus Area: Strategic Planning -


MANAGEMENT

Liaison so that your design reviews and evaluates


program management data submitted against
established program objectives.

Ask the Vice President of Program Management:

Are the data relevant to the strategic planning needs of


your organization?

# 659 | Focus Area: Risk Breakdown Structure -


MANAGEMENT

Present program performance data and metrics at


program management and (internal) customer reviews.

Ask the Teller:

What was done after discovery of the misrepresented


data?

# 658 | Focus Area: API Economy Strategy -


MANAGEMENT

Work closely with UX/UI designers, full-stack engineers,

162
developers, and program management to develop goals,
specify clear requirements, enable service offerings and
capabilities, and work with teams to deliver outstanding
user experiences.

Ask the Executive Director Program Management Office


of Electronic Health Records Management:

Which service or user accounts do you specify a service


to use?

# 657 | Focus Area: Mitigating Risk - MANAGEMENT

Implement an enhanced program management


structure; establish processes, policies, and procedures
for maintaining proactive program management
oversight, escalation paths and decision-making support
throughout the entire program life cycle.

Ask the Director Program Management Office:

Can program benefits be delivered to the person making


the purchase decision?

# 656 | Focus Area: WIIFM - PROGRAM


Secure that your staff owns all aspects of Program
management from the initial planning, vendor
relationships, utilization of 3rd party tools/resources, to
building out reporting templates and optimizations.

Ask the Program Management Senior Lead - SVP:

How easy was it for you to reach the program staff?

# 655 | Focus Area: 27001 - MANAGEMENT

Verify that your organization performs program


management assessments and evaluations to determine
compliance with PCI, HIPAA, and IT general controls.

163
Ask the Rcsa Core Program Management Assurance
Head:

What responsibilities does a health system have to assure


that medical staff members have been trained or are
aware of the impact HIPAA has on day to day functions?

# 654 | Focus Area: Business Continuity


Management - MANAGEMENT

Operationalize Identity Access Management (IAM)


program management, service delivery model and
strategy planning.

Ask the Director of R&D Program Management:

Is security aligned with business strategy and processes?

# 653 | Focus Area: Cost reduction - MANAGEMENT

Make sure your personnel is supporting (internal)


customer engineering program management activities.

Ask the Executive Director Program Management Office


of Electronic Health Records Management:

Does outsourcing freight management make sense?

# 652 | Focus Area: Building Lifecycle Management


- MANAGEMENT

Maintain organizations effectiveness and efficiency by


defining, delivering, and supporting strategic analysis
and plans for implementing IT Risk and Third Party
program management process.

Ask the Lending Systems Manager:

164
How the cost benefit analysis can be done?

# 651 | Focus Area: Sr. Enterprise Risk Consultant


(Chief Risk Officer Equivalent) - MANAGEMENT

Work with program management teams to establish and


track progress toward interim and long term milestones;
keep stakeholders apprised of key work efforts,
relevance, progress and impact.

Ask the Sr Mgr, Program Management:

Have key risks on the project been identified?

# 650 | Focus Area: Vendor Management Process -


MANAGEMENT

Ensure management of organization systems and


adherence to HQ related Program Management minimum
standards.

Ask the Head of Technology Program Management:

How do departments ensure FISMA compliance for


connections to non organization systems?

# 649 | Focus Area: DevOps Toolchain -


MANAGEMENT

Make sure there is technology and technical program


management expertise in delivering new technologies
and products, and in managing teams in matrix
organizations and suppliers/(internal) customers across
multiple locations.

Ask the State & Local Government Consulting - Strategy


Transformation and Program Management Consultant:

How do you accelerate the migration effort to realize the

165
business and technology benefits more quickly?

# 648 | Focus Area: digital transformation


healthcare - MANAGEMENT

Define and supervise segment program management


activities New Product Introduction, etc.

Ask the Director, Program Management & Strategic


Operations:

Do you outsource any of your digital transformation


programs?

# 647 | Focus Area: Prototyping - MANAGEMENT

Interface with Planning and Program Management to


assess current and future sourcing requirements and
manage Supply Chain deliverable tracking reporting.

Ask the Head Director, Development Operations &


Program Management Planning & Strategy:

Are distributions properly logged to the inventory


tracking system?

# 646 | Focus Area: Training and Development -


MANAGEMENT

Check that your design assists with program


management of customized programs or curricula.

Ask the Core Systems Administrator:

How do the programs or services align with the outlined


policies and procedures?

# 645 | Focus Area: Cyber Asset - MANAGEMENT

166
Support of the programs execution, including the
development of the Program Strategy; Program
Management Plan; Spend Plans; Input to Resource
Allocation Plans; Requirements Generation Plan; Charter;
and other related plans.

Ask the Engineering Program Management:

Has data input to applications been validated?

# 644 | Focus Area: DevOps IoT - MANAGEMENT

Make sure your design is responsible for the capture and


reporting of required program management metrics.

Ask the Systems Specialist:

Which of companies specializes in cloud computing


management tools and services?

# 643 | Focus Area: Service Level Indicators -


MANAGEMENT

Be confident that your personnel establishes and uses


Program Management Best Practices to manage budgets,
maintain schedule, identify and mitigate risks and issues,
and develop program goals.

Ask the Head Director Senior Manager Program


Management:

How effective was the program at helping you set goals


for improving your health?

# 642 | Focus Area: Net Present Value -


MANAGEMENT

Liaison so that your team not an average team and this is

167
definitely not your average program management role.

Ask the Cyber Security and Privacy Program Management


Support Manager/Lead (Technic:

How will multidisciplinary teamwork be achieved?

# 641 | Focus Area: Risk Optimization -


MANAGEMENT

Make sure the Program Management Team is comprised


of strategic contributors who are.

Ask the Senior Manager Program Management:

Are the program and the projects that make up the


program achieving goals?

# 640 | Focus Area: End User Adoption - PROGRAM

Safeguard that your operation is leveraging such


resources, you strive on a daily to lead the industry in
program management and service delivery.

Ask the Global Technology Program Management - Vice


President:

What is an integrated GRC program and what are the


benefits?

# 639 | Focus Area: Service Transition Plan -


MANAGEMENT

Be confident that your strategy uses program


management best practices and tools, tracks and
measures results, and identifies obstacles and flags them
for resolution.

Ask the SVP, ATM Program Management Transformation

168
Lead:

Does the program have baselines and ambitious targets


for its annual measures?

# 638 | Focus Area: GSLC - MANAGEMENT

Support program management through the analysis,


oversight, and status of vehicle and support equipment
costs, delivery schedules, quality, and location tracking.

Ask the Principal-Software Delivery Project/Program


Management:

Are distributions properly logged to the inventory


tracking system?

# 637 | Focus Area: Security Information and Event


Management - MANAGEMENT

Develop, maintain, and implement a Program


Management Plan that supports a Work Breakdown
Structure (WBS) and guides the performance of
functional activities performed on the Program.

Ask the Manager, Operations Program Management,


Sourcing and Operations:

How do the security program approaches rank in order


from least mature to most mature?

# 636 | Focus Area: APQP - QUALITY

Make sure the Quality Assurance and Continuous


Improvement Manager is responsible for the quality
management system as well as systematic program
management for the Fabrication Division.

Ask the Program Management Officer:

169
How are the results of the audit program reviewed?

# 635 | Focus Area: Reduce Risk - MANAGEMENT

Partner with Program Management to drive product


improvements based on market analysis.

Ask the Head of Program Management Business Support


- Global:

Are you aware of any local programs and policies


designed to reduce risk from flood hazards?

# 634 | Focus Area: APQP - MANAGEMENT

Ensure that equipment is invoiced promptly after


(internal) customer approval To be able to develop
and update the program status reports (Program
Management Templates) and to use the reports as a
tool to monitor performance against (internal) customer
expectations (internal/external).

Ask the Application Services Manager:

How does the audit program demonstrate that the QMS


is effective?

# 633 | Focus Area: Reduce Risk - MANAGEMENT

Champion and continue the development of program


management and scaled agile practices, ensuring
program/project management processes are aligned with
the complexity and impact of the program or project.

Ask the Design Program Management Lead:

What characteristics are used to determine similar


programs?

170
# 632 | Focus Area: Requirements Development -
COMPLIANCE

Provide general program management support on


compliance issues in Geo and other cross functional
projects.

Ask the Program Management Lead:

How can middle or senior management support for


sustaining the program be achieved?

# 631 | Focus Area: Mitigating Risk - MANAGEMENT

Oversee that your organization manages flow chart and


other program management diagrams.

Ask the Data Risk & Controls Office Program Management


Lead, VP:

Does the service provider understand your organizations


mission?

# 630 | Focus Area: enterprise risk management


plan - MANAGEMENT

Guarantee your staff supports the Audit Readiness


Strategic Initiative by providing financial management
services, program management and broad operational
remediation work for DFAS sites.

Ask the Vice President, Portfolio and Program


Management:

What are the risks of using social media to support your


organization continuity program?

# 629 | Focus Area: Expert Test Manager -


MANAGEMENT

171
Drive training needs and end to end procedures that
support the program management of each onboard
inclusive of pre go live testing, early post go live test
transactions.

Ask the Group Manager, Product Technical Program


Management:

What procedures should you use to collect data?

# 628 | Focus Area: ISO 20000 - MANAGEMENT

Serve as the program point of contact for customer


leads and the Program Management Office and provide
regular program updates including presentations to the
executive audience.

Ask the Corporate Program Management Director:

Does the system incorporate a contact management or


customer resource management system?

# 627 | Focus Area: Vendor Governance -


MANAGEMENT
Make sure your staff drives the development, program
management and execution of cultural competency
events.

Ask the Data Risk & Controls Office Program Management


Lead, VP:

Why auto job execution is failing?

# 626 | Focus Area: Telecom Infrastructure Sharing


- MANAGEMENT

Invest in the development of cost estimates, cost

172
evaluations, programmatic evaluations, risks
management planning, development of program
management requirements, and work statements.

Ask the Senior Director, Enterprise Program Management:

Are the evaluations and rankings completed for all risk


events and opportunities?

# 625 | Focus Area: Director of Enterprise &


Operational Risk Management - MANAGEMENT

Secure that your operation applies program management


best practices and tools, tracks and measures results.

Ask the Sr Mgr, Program Management, Campaign and


Creative Services:

Is there any voluntary clean-up program?

# 624 | Focus Area: Data Privacy - DATA

Manage involvement of managing data privacy issues for


program management and third party engagements.

Ask the Programmer:

Which information management process most directly


supports an effective privacy program?

# 623 | Focus Area: Procure-to-pay - PROGRAM

Liaison so that your workforce is providing analysis,


support, and expertise to emerging program
management tools such as Procure to Pay to enable
faster funds disbursement while eliminating the need for
several legacy systems and interfaces.

Ask the Sr Program Manager- Media Services Program


Management - Subscriptions:

173
Which leads the workforce diversity?

# 622 | Focus Area: EV Charging Infrastructure -


SYSTEM

Work with the Program Manager, Lead System


Engineer, and Chief Engineer (CE) to establish program
organization, schedule (IMS) and milestones, Planning
Packages, Program Management Reports, and
Performance Management Baselines.

Ask the Director Program Management:

What is preventing the contact center from achieving its


aims?

# 621 | Focus Area: Orchestration - PROGRAM

Be a part of your (internal) customer Success


Organization, the Cloud Program Manager leads the
entire cycle of program management from capture
through program execution.

Ask the Finance Chief Data Office Data Sourcing Program


Management Head:

What is the Network Service Orchestration Lifecycle?

# 620 | Focus Area: Interacts with your


organizations payment and refund partners -
MANAGEMENT

Check that your strategy interacts with Marketing,


Contracts, Program Management Organization, Order
Management, and other internal departments to
effectively manage collection efforts.

Ask the IT Program Management Senior Analyst AVP:

174
Are the client credentials you list on your website related
to affiliate marketing/ management services?

# 619 | Focus Area: Supply Chain Planning -


MANAGEMENT

Guarantee your workforce expands its knowledge in


program management execution and reporting.

Ask the Manager, Technical Program Management -


Digital Commerce Experience:

Who is primarily responsible for reviewing progress


against the business case during project execution?

# 618 | Focus Area: DevOps IoT - MANAGEMENT

Ensure your operation is accountable for the final


program management evaluation review with
stakeholders for approval upon program completion.

Ask the Head Director, Program Management - Protected


Secure Communications Front End of the Business
(Hybrid):

How much time and effort do you spend getting


approvals for change requests?

# 617 | Focus Area: Diversity and Inclusion -


PROGRAM

Provide full end to end program management including


identifying, analyzing and understanding program needs
and values of diverse audiences, content development,
program implementation, administration and monitoring,
data analysis and program evaluation, budget
management, and vendor/contract management.

175
Ask the Business Program Management Consultant:

What formal performance management in place and


reported?

# 616 | Focus Area: Systems Engineer -


MANAGEMENT

Invest in program management and product


management, including interfacing with (internal)
customers on programmatic and schedule matters.

Ask the Director Program Management - Service Quoting:

What matters most, capability or maturity?

# 615 | Focus Area: Reliability Engineering -


MANAGEMENT

Safeguard that your operation escalates program risks


to the Transformation Program Management lead, or
Program Sponsor, when appropriate.

Ask the Director of Business Program Management –


Global Corporate Sustainability Team:

Are program members at all levels aware of the status


versus plan?

# 614 | Focus Area: 27001 - SECURITY

Ensure strong background in information security


program management and risk management, including
working with specific frameworks, as SOC 2 Type II, ISO
27001, PCI DSS, etc.

Ask the IT Program Management:

What requirements should be met by a software tool to

176
ensure a SaaS solutions security?

# 613 | Focus Area: Cloud Adoption Strategy -


MANAGEMENT

Establish that your strategy drives excellence in program


management fundamentals to continually build your
shared best practices.

Ask the Senior Advisor Project/Program Management - IT


- United States:

Does a formal transition management strategy exist?

# 612 | Focus Area: Good Manufacturing Practice -


MANAGEMENT

Ensure strong operational and program management


involvement, including designing and operating
programs, budget management, analysis and modeling,
and translating data and analytics into insights and
recommendations to drive ROI.

Ask the Program Management Officer:

Which energy efficiency programs are your interested in?

# 611 | Focus Area: UX Design - DESIGN

Help shape design program management practice by


applying best practices and creating standard ways of
working.

Ask the Information Security Specialist:

Is the record keeping and reporting system contributing


to the effective running of the program or is it creating an
unnecessary workload for the workers?

177
# 610 | Focus Area: IT Service Management -
MANAGEMENT

Leverage program management tools and processes to


manage delivery, measure results, and produce reports in
accordance with established service level agreements.

Ask the Bus Ops Program Management Leader:

How regularly should value delivery be assessed for


organizational IT systems?

# 609 | Focus Area: Logistics and SCM -


MANAGEMENT

Oversee that your strategy authorizes the release


of drawings and changes specified by Program
Management and other functional groups.

Ask the Program Management Reporting Lead-Vice


President:

Do you have any indications on what specific impacts the


program made?

# 608 | Focus Area: Director - Process Risk and


Controls Consulting - MANAGEMENT

Establish that your company defines and reports metrics


to monitor timeliness and effectiveness of the security
policy, awareness and program management processes.

Ask the Engineering Program Management:

Is project staff efficiency and effectiveness being


monitored?

# 607 | Focus Area: target operating model -

178
MANAGEMENT

Lead the end to end planning, implementation and


program management of the Finance Operations
Transformation Program, specifically the target operating
model.

Ask the Sr. Director, Program Management:

How will the addition of digital technologies to the supply


chain and operations benefit your business/customer?

# 606 | Focus Area: Risk Analysis Template -


MANAGEMENT

Identify and champion, in partnership with Heads of


Early and Late-Stage PMs, best program management
practices to be instituted including integrated planning,
risk identification and contingencies, action item and
decision-making tracking, and use of dashboards,
templates and tools.

Ask the Vendor Program Management Head:

What do the unit heads and end users need?

# 605 | Focus Area: Chartered Enterprise Risk


Analyst - MANAGEMENT

Leverage internal external best practices to enhance


program management practices and effectiveness
of governance processes to strengthen the teams
capabilities.

Ask the Senior Specialist, Program Management:

Why is greater governance needed?

# 604 | Focus Area: Root Cause Analysis -

179
MANAGEMENT

Collaborate with Engineering and Program Management


partners to translate customer, business, and technical
requirements into architectural designs and feature
releases.

Ask the Head Director Senior Manager Program


Management:

Is management aware of the negative consequences


related to excessive overtime?

# 603 | Focus Area: Vendor Portfolio -


MANAGEMENT

Assemble and present capability briefs, In Process


Reviews, Program Management Reviews and other
presentations for program stakeholders.

Ask the Sr Head, Program Management:

What does a capability sound like?

# 602 | Focus Area: EC Council Certified Incident


Handler - MANAGEMENT

Safeguard that your workforce measures program


management performance against policy and standards.

Ask the Programmer:

What are the dimensions of workforce diversity in your


organization?

# 601 | Focus Area: target operating model -


MANAGEMENT

Help the Program Manager to design and construct the

180
Program Management plan and the schedule.

Ask the Senior Customer Experience Program


Management Professional:

Does the governance framework provide the project


manager with the ability to make decisions in time to
meet the project schedule?

# 600 | Focus Area: Data Quality Assurance -


MANAGEMENT

Check that your staff lead the Program Management of


the Rebuild Program funded by the Field Capital Portfolio.

Ask the Senior Systems Analyst:

What projects in the portfolio are dependent on others?

# 599 | Focus Area: Cloud Adoption Strategy -


MANAGEMENT

Develop experience supporting enterprise (internal)


customers in professional services organizations, IT
consulting, or program management organizations.

Ask the Program Management Analyst, Head:

How well have you focused on the critical network


infrastructure elements supporting your customers?

# 598 | Focus Area: Infrastructure Management


Services - MANAGEMENT

Participate in the full range of program management


activities, from concept and exploration through
development to production, as well as supporting life
cycle management and support.

181
Ask the VP Project Program Management:

How effective are program management and contracting


arrangements compared to alternatives?

# 597 | Focus Area: Cyber Operations -


MANAGEMENT

Safeguard that your company sets up, coordinates, and


prepares materials for meetings and reviews, to include
program management reviews, contract status reviews,
and technical reviews.

Ask the Director, Major Customer Program Management:

Does your organization contractually shift risk to its


business partners?

# 596 | Focus Area: Oil and Gas Asset Management


- MANAGEMENT

Make sure the M and A and Restructuring Management


offering advises, implements, delivers transformative
solutions to (internal) clients to optimize their central
program management office activities due to a
pending/completed transaction, restructuring and cost
transformation event.

Ask the State Budget Analyst:

Who or which offices/groups need to be involved in


project cost estimating?

# 595 | Focus Area: Digital Order Management -


PROGRAM

Provide program management mentorship and support


around the execution of events.

182
Ask the Senior Manager of Vendor Program Management:

Do you need program management support to the


transform delivery of your support functions?

# 594 | Focus Area: Data Governance - DATA

Launch partner with the VP of Data Governance Program


Management and Human Resource around Lift and Shifts,
dealing with headcount/reporting changes and roles and
responsibility changes.

Ask the Senior Manager, Delivery and Program


Management:

What roles did you have on the project?

# 593 | Focus Area: Prototyping - DEVELOPMENT

Make sure the PMO also implements program


management best practices tailored for the dynamic
research and development environment.

Ask the Director, Project/Program Management:

Does the information system meet the needs of eligibility


decision makers and program management?

# 592 | Focus Area: ISO 20000 - MANAGEMENT

Prepare technical presentations, briefings, and papers


to address program management issues in venues as
technical design reviews, technical review boards, and
others.

Ask the Bus Ops and Program Management Leader, Data


and AI Service Line:

Does the tool assist with risk analysis and management


assessments?

183
# 591 | Focus Area: FedRAMP - MANAGEMENT

Leverage technical and program management skills to


plan, track, collaborate and report on FedRAMP program
deliverables, including scheduling and leading meetings,
assigning and tracking action items, and developing
status reports and measurements.

Ask the Data Center Program Management Analyst:

Is there an effective process for reliable reporting on risks


and risk management performance?

# 590 | Focus Area: ISO 26262 - WORK

Work with program management office to ensure and


maintain the soundness of the program plan, risk,
timelines, and costs.

Ask the Manager, Program Management, Devices -


Sustainability and Energy:

How does the plan from each area and management level
support the other plans for accomplishment of the overall
program goals?

# 589 | Focus Area: Security Operations Center -


MANAGEMENT

Engage and work in coordination with other


geographically diverse Engineering and Program
Management teams.

Ask the Lead Call Center Service Representative:

What are the primary goals of your organizations threat


hunting program?

184
# 588 | Focus Area: BACnet - MANAGEMENT

Complete Program Management of new Digital tools


(Vendor Selection, Development thru Deployment,
Vendor Management).

Ask the Manager, Technical Program Management -


Digital Commerce Experience:

Does internal audit have a consistent and effective


audit and compliance program set forth and completed
over the financial risk management functions of your
organization?

# 587 | Focus Area: Management of Change -


MANAGEMENT

Be confident that your organization understands program


management operational models.

Ask the Special Security Representative Technical


Program Management Analyst and Support Services:

What data models are utilized and is there an enterprise


data model?

# 586 | Focus Area: post pandemic - MANAGEMENT

Make sure the purpose of program management is to


coordinate the efforts of the sub-teams to ensure they
work together effectively towards the common goal of
producing a consumable solution for their stakeholders.

Ask the Manager, Enterprise Program Management:

Did you develop any useful workarounds or solutions to


problems that cropped up during the project?

# 585 | Focus Area: Organizational Change

185
Management Communications - MANAGEMENT

Verify that your group employs appropriate Program


Management Best Practices and tools.

Ask the Business Program Management Consultant:

What are the advocacy goals of organizations/groups?

# 584 | Focus Area: cybersecurity risk management


- MANAGEMENT

Confirm that your group is conducting IT strategic


planning and program management activities.

Ask the director, program management, Global Growth


and Development:

Who are the key stakeholders in your risk management


program?

# 583 | Focus Area: IT Service View CMDB -


MANAGEMENT

Ensure strong program management involvement


with proven success in managing vendors, drive
cost efficiencies, innovate solutions, deliver frequent
successes in a high speed, and result oriented culture.

Ask the Senior Director Digital Program Management:

What measures can be taken that lend themselves to


practical steps by individual innovation stakeholders and
which will yield positive results in the short term and
foreseeable future?

# 582 | Focus Area: NIST Cybersecurity Framework


- MANAGEMENT

186
Leverage technical and program management skills to
plan, track, collaborate and report on regulated program
deliverables, including scheduling and leading meetings,
assigning and tracking action items, and developing
status reports.

Ask the Director of Software Engineering Program


Management:

Are you developing the right skills and culture to


consistently build secure systems?

# 581 | Focus Area: Disaster Recovery -


MANAGEMENT

Ensure your functional expertise is in program


management and operations, planning and
preparedness, technical assistance and training,
strategic communications and outreach, compliance
and monitoring, implementation, and performance
measurement and evaluation.

Ask the VP of Program Management:

Do you need to find external expertise for this type of


project?

# 580 | Focus Area: Strategic Planning -


MANAGEMENT

Own and execute special ad hoc projects and initiatives,


end to end from planning and program management to
measuring results and recommending next steps.

Ask the Business Program Management Consultant:

Have you integrated risk management into the strategic


planning process?

187
# 579 | Focus Area: Risk Analysis - MANAGEMENT

Oversee that your staff performs what if scenarios for


individual program management teams.

Ask the Director, Program Management, Finance and


Human Resources:

Does your program office or risk management ipt track


risks for cost, schedule, or performance?

# 578 | Focus Area: Risk Breakdown Structure -


MANAGEMENT

Work closely with other members the program


management office (PMO) to set up key milestones,
timing requirements, and performance targets.

Ask the Director of Business Program Management –


Global Corporate Sustainability Team:

How do you identify, quantify, and prioritize energy


efficiency programs and set appropriate targets?

# 577 | Focus Area: Business Transformation Office


- MANAGEMENT

Be sure your strategy sets program management


routines, creates, monitors, and updates program plan.

Ask the Manager, IT Program Management Office:

Does your organization have a project management or


program management office?

# 576 | Focus Area: Shared services Center -


MANAGEMENT

Lead and coordinate with all Program Management

188
Offices to plan and execute Enterprise Tools
Implementation and Adoption successfully.

Ask the Director, Project/Program Management:

Does it have any plans to open additional offices?

# 575 | Focus Area: Roadmapping - MANAGEMENT

Develop experience leading end to end program


management and large scale change management
efforts across multiple functions.

Ask the Sr Mgr Project & Program Management:

How does the rating scale align to the programs risk


rating scale and your organizations risk rating scale?

# 574 | Focus Area: Finance Management -


MANAGEMENT

Provide guidance to program management to ensure


adherence to Earned Value Management System (EVMS).

Ask the Director, Business Process and Program


Management:

Does your ongoing monitoring system support your


planning efforts and ensure continuous ongoing quality
improvement?

# 573 | Focus Area: Related experience in financial


services industry auto - MANAGEMENT

Confirm that your operation develops standard Program


Management Documentation including Program Charter,
Communication Plan, Schedule/Work Breakdown
Structure.

189
Ask the Director Program Management Office Operations:

Has mobilization and demobilization time been included


in the schedule?

# 572 | Focus Area: Shifting Business Priorities -


MANAGEMENT

Partner with Program Management and Application


Engineering to align on operational execution and resolve
operational challenges.

Ask the Director Business Program Management:

What would the staff and management do differently the


next time a similar incident occurs?

# 571 | Focus Area: Card Not Present -


MANAGEMENT

Develop program management documentation to


support all phases of the acquisition life.

Ask the Director of Product Program Management:

Has the appropriate system development lifecycle been


selected?

# 570 | Focus Area: ISO 26262 - DEVELOPMENT

Support program management in technical


considerations and negotiations with oem (internal)
customers regarding the feasibility, cost and timing of
new development items.

Ask the Manager, Strategic Program Management:

Can someone help you to make your system


development more agile?

190
# 569 | Focus Area: APQP - MANAGEMENT

Develop experience must include strong program


management skills in resource, task, and budget
planning.

Ask the Sr Manager, Program Management, Treasury


Technology:

What records do you have that personnel performing


specific assigned tasks are qualified especially to meet
customer requirements?

# 568 | Focus Area: GDPR - SECURITY

Maintain, update, and enhance the Information Security


Program Management in conformance with both security
and compliance needs.

Ask the Deposit Operations Specialist:

What types of information does HIPAA protect?

# 567 | Focus Area: GxP - MANAGEMENT

Work with program management office, service delivery


and practice managers to create Professional Services
implementation processes.

Ask the Head of Program Management, SVP:

What cloud services are being used, if any?

# 566 | Focus Area: Master Data Management


Program - MANAGEMENT

Ensure your personnel prepares, maintains and follows

191
a program management plan governing technical
approach, organizational resources and management
controls to meet the cost, schedule and performance
requirements.

Ask the Program Management Senior Lead:

What must manufacturing management do to manage a


process or operation?

# 565 | Focus Area: enterprise risk management -


MANAGEMENT

Be confident that your group reviews significant events


and advises Prepaid Program Management owners of
action steps required to prevent future recurrence.

Ask the Senior Manager of Technical Program


Management:

Are managements actions aligned with the implemented


ERM strategies?

# 564 | Focus Area: Sarbanes-Oxley Internal


Controls - MANAGEMENT

Develop experience conceiving, developing and


standing up new program management capabilities at an
enterprise level.

Ask the Head Program Management Business Support:

How could a strategic understanding of the multiple


benefits approach to energy efficiency investments in
organizations be operationalised?

# 563 | Focus Area: Issues Management -


MANAGEMENT

192
Work with the Legal Departments Products and
Agreements teams to design, launch, and execute
program management across strategic initiatives that
deliver on the operational needs of your organization.

Ask the Director of Business Program Management –


Global Corporate Sustainability Team:

Can program benefits be delivered to the person making


the purchase decision?

# 562 | Focus Area: Service Transition Plan -


PROGRAM

Hold regular status meetings with Program Management


Office leadership and executive management.

Ask the VP Project Program Management:

Is there a stakeholder management plan?

# 561 | Focus Area: Workforce planning -


MANAGEMENT
Safeguard that your staff directs the provision
of technical leadership, expertise, and program
management across a broad spectrum of HR program
activities.

Ask the Senior Director Global Program Management:

Do new recruits have the needed knowledge, skills and


level of expertise?

# 560 | Focus Area: Vendor Assessment -


MANAGEMENT

Provide operational program management for


assessment content definition and delivery, working with

193
vendors, Learning Design, Product, and Content Strategy
teams; perform operational steps to launch assessments.

Ask the Director of Business Program Management –


Global Corporate Sustainability Team:

What do you believe about the nature of learning and its


relationship to school leadership?

# 559 | Focus Area: FMECA - DESIGN

Attend design reviews, technical interchange meetings,


test readiness reviews, and program management
reviews.

Ask the Global People Transformation and Program


Management Leader:

Are periodic reviews planned to update the list and


controls?

# 558 | Focus Area: cybersecurity risk management


- SECURITY

Work with CWT Legal, Sourcing and Program


Management leadership to complete security contract
language reviews.

Ask the Lead Program Manager - Program Management


Excellence:

What do you do to change the language, adapt the


cybersecurity culture, and shift your perspective?

# 557 | Focus Area: Communities of Practice -


MANAGEMENT

Run or help others run enterprise level programs


utilizing program management methodologies and best

194
practices.

Ask the Data Analyst - Program Management:

Do you have adequate program management capacity to


run all your programs successfully?

# 556 | Focus Area: Enterprise Risk Management


Program - MANAGEMENT

Make sure the VP of Program Management is responsible


for ensuring the smooth and consistent delivery of
strategically aligned initiatives across the enterprise.

Ask the Director of Business Program Management –


Global Corporate Sustainability Team:

Which entity should make the investments needed to


make the service delivery model work?

# 555 | Focus Area: Data Privacy - DATA

Establish metrics, tracking, documentation, and program


management of diverse data privacy compliance
programs.

Ask the Engineering Program Management:

Who is enforcing the management and accountability of


data as it moves are there minimums?

# 554 | Focus Area: Technology Process


Improvement - MANAGEMENT

Warrant that your personnel demonstrates involvement


in program management, change management and
continuous improvement.

Ask the Senior Advisor, Services Project/Program

195
Management:

Is it better than Organizational Change Management for


culture?

# 553 | Focus Area: Enterprise Risk Management


Consulting - MANAGEMENT

Coordinate with auditors (internal and external)


and SOX Program Management to ensure adequate
documentation of SOX controls and potential SOX
deficiencies if applicable.

Ask the Sr Manager, Program Management, Product


Knowledge:

Has the program taken meaningful steps to address its


strategic planning deficiencies?

# 552 | Focus Area: identity and access


management - PROGRAM

Oversee the creation of procedures and governance


for program management and regulatory requirements
for Identity and Access Management related to legacy
systems, cloud applications, and privileged access.

Ask the Senior Manager - B2B Program Management:

How do you develop and test applications in the cloud?

# 551 | Focus Area: appraisal order forms -


MANAGEMENT

Establish that your group formulates new program


management standards and analytical approaches.

Ask the Head Director, Program Management - Protected


Secure Communications Front End of the Business

196
(Hybrid):

Which corporate governance polices and standards must


be included?

# 550 | Focus Area: Third Party Risk Management


Framework - MANAGEMENT

Implement various program management capabilities


including infrastructure management, quality
management, financial controls and vendor and third
party management.

Ask the Vice President of Program Management:

Can a sponsor ever really transfer risk and liability to a


vendor?

# 549 | Focus Area: Global Supply Chain


Governance - MANAGEMENT

Develop experience leading large program management


efforts including establishing effective governance
structures, cross functional coordination, and executive
stakeholder management and reporting.

Ask the SVP Portfolio & Program Management Office


(PMO):

How will you obtain and/or track necessary financial and


operating information for program management and
reporting?

# 548 | Focus Area: Management Assistant -


MANAGEMENT

Build and manage resources, processes, systems and


controls to effectively execute the digital program
management functions.

197
Ask the Technical Program Management Office (PMO)-
Senior Professional:

What are the key activities to build an effective


information security program?

# 547 | Focus Area: LIMS - MANAGEMENT

Meet with it program management and portfolio lead


weekly to provide status updates.

Ask the Head of Program Management Business Support


- Global:

Is there a gorilla in your portfolio?

# 546 | Focus Area: Supply Chain Process


Standards - PROJECT

Participate or lead in special projects for the Directorate


with priority as Program Management Review Briefing
support, contract closeouts.

Ask the Special Security Representative Technical


Program Management Analyst Support Service:

Who are your priority suppliers/partners whom you


depend on to undertake your critical activities?

# 545 | Focus Area: Stakeholder Analysis -


MANAGEMENT

Support stakeholder analysis, communications


development, end user training execution and program
management execution.

Ask the Program Management Consultant:

198
What kind of end user training and support is provided?

# 544 | Focus Area: Chief Diversity Officer -


CHANGE

Design thinking and program management involvement


leading a large scale change management initiative.

Ask the Information Assurance Program Management


Support:

What are the critical success factors for change


management?

# 543 | Focus Area: Corporate Vice President - Risk


Governance and Reporting - MANAGEMENT

Oversee all program management activities including


planning, reporting, risk assessment and mitigation, and
lessons learned.

Ask the Program Management Director:

When appropriate, is there an IRM function that oversees


the risk activities of your organization?

# 542 | Focus Area: Chief Information Security -


MANAGEMENT

Ensure strong involvement in program management,


financial management and organizational change
management.

Ask the Information Security Specialist:

What changes to management processes will improve


performance?

199
# 541 | Focus Area: ISO 27001 Lead Auditor -
MANAGEMENT

Liaise with program management to ensure integration of


tasks across organization.

Ask the Head Director Program Management:

How well is your organizational strategy delivered


through change activities?

# 540 | Focus Area: Talent Management - BUILD

Build a scalable recruiting operation to identify,


hire, train, deploy and onboard talent in operational
excellence, program management and manufacturing
technologies.

Ask the Director Business Strategy & Program


Management Manager:

What tools/technologies exist to facilitate job matching?

# 539 | Focus Area: Reputational Risk -


MANAGEMENT

Ensure strong organizational skills and proven program


management covering multiple projects and diverse
goals.

Ask the Deposit Operations Specialist:

Is there a product charter that lays out the mission and


strategic goals?

# 538 | Focus Area: ISO 20000 - MANAGEMENT

Ensure strong program management skills with


involvement managing and delivering complex and

200
critical programs.

Ask the Manager, Operations Strategy, Program


Management:

When to use an ITSM risk management methodology?

# 537 | Focus Area: Internet of Things -


MANAGEMENT

Ensure strong delivery focus, strong program


management skills, experienced at managing
enablement programs demonstrating highly effective
stakeholder management.

Ask the Director, Program Management, Finance and


Human Resources:

What are the best risk management practices to ensure


the constant monitoring of connected devices and
associated IoT services?

# 536 | Focus Area: digital transformation


healthcare - MANAGEMENT
Ensure your company is including serving as line
manager of program management specialization.

Ask the Director, Program Management Federal


Programs:

What is the timeline for adoption of healthcare


wearables?

# 535 | Focus Area: Strategic Information


Technology Planning - MANAGEMENT

Communicate progress and coordinate with Program


Management Office to track and manage progress and

201
measure impact.

Ask the Head Program Management Business Support:

What measurement does your chief security officer share


with you to understand how well your security strategy is
working, especially at managing risk?

# 534 | Focus Area: digital transformation -


PROGRAM

Make sure the Manager supports the synthesis of


transformation program management deliverables,
interdependencies, and risks across the entire DTO
program.

Ask the Manager Technical Program Management:

Where do risks exceed a defined threshold?

# 533 | Focus Area: Physical security -


MANAGEMENT

Be able to build and maintain strong (internal) customer


and program management relationships.

Ask the Director Customer Experience Strategic Program


Management:

What programs have you put in place to build morale?

# 532 | Focus Area: Field Service Management -


PROGRAM

Adhere to technical and management escalation


guidelines established by Field Operations or the
Program Management Office (PMO).

Ask the Cybersecurity and Privacy Program Management

202
Lead:

Has an escalation process been established?

# 531 | Focus Area: Human Resources Management


- PROGRAM

Coordinate with Program Management Officers,


Regional Human Resources Officers, the OCR and other
stakeholders to gather, analyze and report appropriate
information on behalf of your organization.

Ask the Sr Manager - IT Program Management:

How does performance management link to career


planning?

# 530 | Focus Area: Infonomics - MANAGEMENT

Make sure there is involvement with Waterfall and Agile


(Feature Driven Development, Kanban, Scrum) program
management methodologies.

Ask the Senior Director, Enterprise Program Management:

Should people professionals tackle recruitment bias


through training programs?

# 529 | Focus Area: Operational Risk Appetite -


RISK

Manage complex regulatory exams that require


significant program management across risk teams,
with a focus on ensuring regulatory expectations are
addressed on a holistic and consistent basis.

Ask the Business and Program Management Office – AVP:

How well does your organization meet the publics

203
expectations of service quality and trust?

# 528 | Focus Area: APQP - MANAGEMENT

Communicate to all levels of management and lead


teams in standardizing program management tracking.

Ask the Grants and Program Management:

Which management systems can be integrated?

# 527 | Focus Area: Information Systems -


MANAGEMENT

Ensure strong Program management skills and cross


functional working capabilities to drive solutions.

Ask the Sr Director Program Management Office:

Are there viable online solutions that can save time and
provide value?

# 526 | Focus Area: Instructional Design -


MANAGEMENT

Develop experience leading program management and/


or operations for large organizations.

Ask the Sr Manager, Program Management, Data Privacy:

Has a project transition to operations plan been


developed?

# 525 | Focus Area: Digital Government Platforms -


MANAGEMENT

Establish a program management community of practice


as a forum to identify best practices and drive broad

204
adoption and continuous improvement.

Ask the Director of Program Management - Technology


Partner Management:

Have barriers to customer/user adoption of the system


been managed appropriately?

# 524 | Focus Area: devsecops - MANAGEMENT

Develop experience must include program management


of services including execution, growth, and financial
responsibility.

Ask the Operation Technical Program Management Team


Lead:

Does the project understand its growth?

# 523 | Focus Area: Risk Analysis Template -


MANAGEMENT

Support the improvement of portfolio and program


management effectiveness of projects, including
developing/improving processes, tools and templates.

Ask the Director of Business Program Management –


Global Corporate Sustainability Team:

Where is your enterprise in terms of developing diversity


management processes and practices?

# 522 | Focus Area: Logistics Network -


MANAGEMENT

Work closely with cross functional teams including,


compliance, strategy, (internal) client operations,
product, program management and finance to achieve
overall objectives.

205
Ask the Vendor Program Management Head:

Did your organization achieve the expected benefit from


creating an asset management program and plan?

# 521 | Focus Area: Familiarity with iso 27000 -


MANAGEMENT

Partner with IT and program management teams to


define and implement a secure SDLC framework.

Ask the iOS Engineer:

What percent of your project teams time should be spent


on planning?

# 520 | Focus Area: Lean Software Development -


MANAGEMENT

Build and manage effective program management


oversight and governance routines.

Ask the Program Management Lead, Go-To-Market:

How do you build your organization case for a portfolio


management office?

# 519 | Focus Area: Strategic Planning -


MANAGEMENT

Interface so that your personnel has program


management skills, including the setting of goals and
evaluation.

Ask the Manager, Program Management, Devices -


Sustainability and Energy:

What additional skills/qualifications do your employees

206
lack?

# 518 | Focus Area: IT Operations - MANAGEMENT

Support and lead program management of end user


onboarding and off boarding activities.

Ask the Head Information Security Program Management:

What exactly is service management?

# 517 | Focus Area: ISO 20000 - MANAGEMENT

Provide program management and services in developing


and sustaining a knowledge based organization.

Ask the Technical Director Program Management:

Is your ITSM program suffering from an identity crisis?

# 516 | Focus Area: Implementing Software Asset


Management - MANAGEMENT
Execute on scope, schedule, cost, delivery, and quality
while demonstrating program management skills in
areas.

Ask the Senior Manager Program Management:

Does the board have the skills and capability to lead your
organization?

# 515 | Focus Area: Director - Enterprise IS & Tech


Risk - MANAGEMENT

Develop, implement, and govern program management


processes, dashboards, templates, policies, and metrics
in accordance with enterprise guidelines, policies and

207
practices.

Ask the Program Management Analyst:

Have program management standards and guidelines


been identified and implemented?

# 514 | Focus Area: Data Migration - DATA

Establish data standards and disciplines including those


required for program Management and governance.

Ask the Program Management Director, Platform Delivery:

What project management approach should you adopt?

# 513 | Focus Area: VP, Enterprise Risk


Management - Products - MANAGEMENT

Utilize external expertise to develop a comprehensive


Program Management execution plan.

Ask the Data Services Manager:

What is the most difficult part of changing a project plan


during the project execution?

# 512 | Focus Area: Vendor Portfolio -


MANAGEMENT

Develop processes that drive standardization through


operational rigor across Program Management, Release
Management and Production Support.

Ask the Lead, Program Management:

What is rigorous program management?

208
# 511 | Focus Area: Internal audit - MANAGEMENT

Execute SOX IT Program Management responsibilities


including resource planning, coordination, execution
and monitoring of controls testing, exceptions and
remediation.

Ask the Global Technology Program Management - Vice


President:

Are there controls wherein there is regular monitoring of


unmatched customer orders?

# 510 | Focus Area: Agile Supply Chain -


MANAGEMENT

Develop experience working in an agile program


management environment with ambiguous requirements,
competing priorities, and shared resources.

Ask the Senior Manager of Vendor Program Management:

What will be the composition and size of the workforce


requirements?

# 509 | Focus Area: Business Process Outsourcing -


MANAGEMENT

Work closely with capacity and program management


teams to prioritize build deliverables.

Ask the Director, Global Regulatory Affairs, Regulatory


Program Management:

Will you build extra capacity into product lines in case


one goes down, or develop options to subcontract a
process to another vendor?

# 508 | Focus Area: Change and Configuration

209
Management - MANAGEMENT

Act as a liaison between Program Management and


other functional groups/workstreams to resolve issues
regarding configuration analysis documentation.

Ask the Program Management – Regulatory (Impact


Forecasting):

Are standard reports documenting configuration


management activities and the contents of the baselines
developed and made available to affected groups and
individuals?

# 507 | Focus Area: gxp - MANAGEMENT

Make sure there is involvement with program


management and research/development in an industry
setting.

Ask the Head Director, Digital Program Management -


Telecommute:

Is there any specific requirement to comply with industry


standards?

# 506 | Focus Area: Third Party Risk Management -


MANAGEMENT

Manage engagements in coordination with (internal)


client stakeholders and internal program management
resources.

Ask the Sr. Program Management Analyst:

What phase is your 3PRM program currently in?

# 505 | Focus Area: Sourcing and Procurement -


PROGRAM

210
Provide vision, leadership and direction for the Sourcing
Excellence and Program Management Office.

Ask the IT Program Management Support:

Should you provide Scrum training to senior


management, including the people in the Program
Management office?

# 504 | Focus Area: CMMC - MANAGEMENT

Lead and implement all corporate program governance


and program management lifecycle processes.

Ask the Head Director, Program Management - Protected


Secure Communications Front End of the Business
(Hybrid):

Is the program being implemented effectively?

# 503 | Focus Area: Risk Management and


Compliance - MANAGEMENT

Explore new strategic opportunities, in the course of


program management to inform the future roadmap, for
leadership consideration.

Ask the Senior Specialist, Program Management (Supply


Chain):

What type of leadership works well with complexity


theory?

# 502 | Focus Area: Business Continuity Planning -


MANAGEMENT

Ensure strong stakeholder management, program


management, and change management in an

211
operationally intensive setting.

Ask the Head Technology Program Management:

Does your organization have the necessary program


management skills?

# 501 | Focus Area: Customer Satisfaction Survey -


MANAGEMENT

Work with design, development, user research, and


program management to build and launch quality
features on time.

Ask the Director, Technical Program Management,


Security Engineering:

How do you send in suggestions for new features or


report issues or bugs in the code?

# 500 | Focus Area: Manager - Technology Risk


Oversight - MANAGEMENT

Streamline ongoing program management needs


tooling, reporting, risk management, cross functional
engagement, planning, etc.

Ask the Director, Global Regulatory Affairs, Regulatory


Program Management:

How could internal DSS program management processes


be made more streamlined and efficient?

# 499 | Focus Area: Risk Appetite and Risk


Tolerance - MANAGEMENT

Make sure the expertise includes program management,


information technology, management services,
engineering, scientific prowess, logistics, financial

212
support, and human capital services.

Ask the Cybersecurity and Privacy Program Management


Lead:

Is risk information transparent to decision makers in a


timely manner?

# 498 | Focus Area: Issues Management -


MANAGEMENT

Provide full program management including needs


analysis, program maintenance, administration and
monitoring, data analysis, program evaluation, and
vendor/contract administration if applicable.

Ask the Senior Director, Product & Program Management:

How is the output monitoring data used in program


management and learning?

# 497 | Focus Area: ERP Migration - MANAGEMENT

Support program management office status update


preparation, review and tracking.

Ask the Head Director, Digital Program Management -


Telecommute:

Is there an approved records management plan?

# 496 | Focus Area: ESG - MANAGEMENT

Provide program management and strategic planning


for (internal) customers with priority per contractual
agreement.

Ask the Director Technology Program Management:

What ESG challenges should be addressed as a priority in

213
the acquisition phase?

# 495 | Focus Area: GxP - LEAD

Lead and guide program activities aimed at finding


solutions to the program management challenges
nationally.

Ask the Manager, Operations Strategy, Program


Management:

What activities does GxP encompass?

# 494 | Focus Area: Program Managers -


MANAGEMENT

Meet or exceed financial commitments and manage


Operational Excellence by driving strong Program
Management and Integrated Planning.

Ask the State & Local Government Consulting - Strategy


Transformation and Program Management Consultant:

What does technology offer to improve client services,


program management and the efficiency of legal
services?

# 493 | Focus Area: Business Continuity


Management - MANAGEMENT

Ensure strong program management involvement,


including resource planning and readiness test
execution.

Ask the Senior Director Program Management:

Does your ongoing monitoring system support your


planning efforts and ensure continuous ongoing quality
improvement?

214
# 492 | Focus Area: Shared Services Marketing -
MANAGEMENT

Ensure strong program management involvement (Agile


and/or Waterfall) leading large complex initiatives.

Ask the Global Program Management Analyst:

What has had the greatest impact on IT spend and/or


board level involvement?

# 491 | Focus Area: FMEA Failure Modes - PRIVACY

Ensure your privacy advisory supports (internal) clients


by operationalizing privacy program management and
regulatory requirements, as well as supporting responses
to regulators.

Ask the Senior Director, Program Management:

Is there scope for better alignment of data requirements


or regulatory processes with other regulators?

# 490 | Focus Area: Employee Experience -


MANAGEMENT

Employ a Program Management and Operational


Excellence approach across all programs (templates,
process, frameworks).

Ask the Director Program Management:

Do you comply with leading information security


frameworks or standards?

# 489 | Focus Area: Supplier Agreement


Management - PROGRAM

215
Ensure strong involvement sourcing Engineering,
Product, Program Management talent.

Ask the Global People Transformation and Program


Management Leader:

Are the highest standards of integrity and devotion to


duty ensured through adequate management systems,
including a system of review of propriety in program
management?

# 488 | Focus Area: Prototyping - MANAGEMENT

Make sure the PMO provides standard, scalable


approaches to program management functions
and provides independent assessments and
recommendations for improved program execution.

Ask the Senior Manager, Program Management - Finance


Operations Business Partnership:

Can the project afford execution of management


processes?

# 487 | Focus Area: SAP IoT - MANAGEMENT

Manage oversee affiliate program management and


necessary tools to drive results.

Ask the Partner Project Program Management:

What tools are used to manage policies, roles, and key


usage end points?

# 486 | Focus Area: IT Procurement -


MANAGEMENT

Have helped build a Program Management Office (PMO)


and/or mentored emerging Program Managers.

216
Ask the Program Management Subcontract Stf:

What is your involvement with the application portion of


the program?

# 485 | Focus Area: ISO 20000 - MANAGEMENT

Maintain the corporate Program Management Plan,


Quality Manual, and other high level documents.

Ask the Senior Director - Business Program Management:

Will your organization commit to program


implementation schedule?

# 484 | Focus Area: Enterprise Risk Management -


MANAGEMENT

Lead program management of key strategic initiatives,


including merger and acquisition opportunities.

Ask the Global Workplace Program Management Lead:

Does management lead fraud risk assessments and


include internal auditing in the assessment process?

# 483 | Focus Area: Enterprise Risk Management


Program - MANAGEMENT

Make sure the key to your success is largely dependent


on the stellar ability of your program management team.

Ask the Technology Program Management:

How does your own team make your project riskier?

# 482 | Focus Area: Multi Brand Strategy -

217
MANAGEMENT

Interface with Planning and Program Management to


assess current and future sourcing requirements.

Ask the Operation Technical Program Management Team


Lead:

Which process provides an interface with corporate or


program management?

# 481 | Focus Area: IT PMO - MANAGEMENT

Make sure the Director, IT Enterprise Architecture and


Program Management should have.

Ask the Information Security Specialist:

Have you created information architecture before


application architecture?

# 480 | Focus Area: Risk Ecosystem - MANAGEMENT

Lead and drive integrated Program Management


(chartering, program planning, status, RAID, budget
formulation and tracking).

Ask the director, program management, Global Growth


and Development:

Should project managers be afraid of artificial


intelligence?

# 479 | Focus Area: Cloud ERP - MANAGEMENT

Provide status updates and report outs to program


management and Steering Committee members.

Ask the Compliance Product Group Manager- Flood


Program Management:

218
Does the program do what you want it to do?

# 478 | Focus Area: Monetization - MANAGEMENT

Partner with Program Management as they supervise


delivery, manage timelines, resolve blockers and risks.

Ask the Manager, Program Management - Risk and


Payment Operations:

How can cloud delivery solution enable or enhance?

# 477 | Focus Area: Product Maturity -


MANAGEMENT

Ensure strong organizational skills, both to self organize


and also manage others by application of program
management best practices.

Ask the Senior Manager, IT Sourcing and Program


Management, Technology Sourcing and Infrastructure, IT
Services:

Who has strong administrative skills?

# 476 | Focus Area: ISO 17100 - MANAGEMENT

Lead CRO (Contract Research Organization) Program


Management in preparing for (internal) client meetings,
and effectiveness checks on CAPA items.

Ask the Core Systems Engineer:

Is there an incident management process for the


solution?

# 475 | Focus Area: Refinery Asset Management -

219
MANAGEMENT

Have program management ownership for one or more


compensation programs or pay practices.

Ask the Sr Manager, Program Management, COMPASS:

Is there appropriate security to establish the ownership?

# 474 | Focus Area: Cyber Threat Intelligence -


MANAGEMENT

Establish the rhythm for developing, deploying,


tuning, and improving infrastructure; track and report
on the progress and improvements; and partner
with the program management to deliver continual
improvements.

Ask the Head Information Security Program Management:

Do you measure improvements resulting from your threat


hunting capabilities?

# 473 | Focus Area: Third Party Risk Management


Solutions - MANAGEMENT

Make sure there is successful technical program


management outcomes from idea to launching programs
to market.

Ask the Head Director, Digital Program Management -


Telecommute:

Are the outcomes of risk management able to be


effectively measured?

# 472 | Focus Area: Threat Model - MANAGEMENT

Ensure strong program management involvement,

220
including building programs from scratch or taking over
existing efforts.

Ask the Technical Program Management Analyst I:

How to develop subsystems while taking into


consideration the constraints of the broader system?

# 471 | Focus Area: FMEA Failure Modes -


MANAGEMENT

Ensure strong program management skills for organizing


information, breaking down complex problems, driving
cross-organizational consensus, and working effectively
in situations involving uncertainty are must haves.

Ask the Mid-Level Supplier Program Management


Specialist (Virtual):

Does your program effectively meet the professional


development needs of your staff?

# 470 | Focus Area: ISO 26262 - MANAGEMENT

Work closely with program management to prioritize


and translate high level requirements into schedules,
milestones, and risks.

Ask the Project Program Management:

Have the users been adequately informed and warned of


the residual risks?

# 469 | Focus Area: Enterprise Risk Management -


Strategy & Governance Analyst - MANAGEMENT

Lead the development, execution, continuous


improvement, and adoption of frameworks to
operationalize program management best practices

221
across the enterprise, from building, launching, and post-
launch optimization.

Ask the Sr. Manager - Program Management:

Does management have a process for monitoring project


schedules?

# 468 | Focus Area: Risk Breakdown Structure -


MANAGEMENT

Develop and produce reports and presentations for


(internal) client and program management staff.

Ask the Senior Specialist, Program Management (Supply


Chain):

How effective were your program providers reports at


clearly summarizing program outcomes?

# 467 | Focus Area: GDPR - MANAGEMENT

Make sure there is program management success


leveraging portfolio management, metrics, and executive
dashboards.

Ask the IT Manager:

What is the purpose of a professional portfolio?

# 466 | Focus Area: Brand Experience -


MANAGEMENT

Drive improvements to program management standards


and tools (sourcing, schedule, financial, quality, agendas).

Ask the Manager Program Management:

Do energy efficiency improvements actually drive

222
economic growth?

# 465 | Focus Area: IPO Readiness - MANAGEMENT

Evaluate, develop, and maintain internal controls


program management infrastructure.

Ask the Lead, Program Management Technical:

Is the strategic plan limited to the infrastructure and


support service of the it department?

# 464 | Focus Area: Process Governance -


MANAGEMENT

Develop experience leading and managing cross


functional program management teams.

Ask the Senior Software Delivery Project Program


Management:

How do developments in new information technologies


impact processes and process management?

# 463 | Focus Area: Business Continuity Risk


Analysis and Testing - MANAGEMENT

Provide input for program management activities


requiring budgeting and resourcing input across diverse
teams.

Ask the Director, Supply Chain Program Management:

What are the critical inputs required by your business to


deliver each product and service?

# 462 | Focus Area: Manager - Technology Risk


Oversight - MANAGEMENT

223
Collaborate with Transformation and Program
Management leaders to prepare integrated executive
program updates.

Ask the Strategy Transformation and Program


Management Consultant:

Are the right leaders from across your organization


involved in overseeing the initiative?

# 461 | Focus Area: Multi Brand Strategy -


MANAGEMENT

Partner with your peers to develop and strengthen


Technical Program Management practices.

Ask the Customer Experience Program Management:

Should management of the challenge be outsourced to a


third party vendor or partner?

# 460 | Focus Area: RFP Response Strategy -


MANAGEMENT
Work closely with engineering, procurement and
program management to complete the formulation of
win strategies and themes taking into account strategic
relationships, competitor intelligence, etc.

Ask the Sr Manager, Technical Program Management,


Emerging Devices:

What kind of oversight and accountability norms can


we, and should we, enforce over machine learning
algorithms?

# 459 | Focus Area: Cyber Insurance Market -


MANAGEMENT

224
Make sure there is program management and
collaboration across diverse stakeholders for Insider
Threat programs.

Ask the Sr Director Program Management Office:

What should boards, entrepreneurs and stakeholders


make of contemporary approaches to corporate
governance, compliance and risk management?

# 458 | Focus Area: low code - MANAGEMENT

Ensure your professional services depth includes


communications, acquisitions management, program
management and evaluation, and IT solutions.

Ask the Technical Program Management Office (PMO)-


Senior Professional:

Is there a staff position that includes responsibility for


utilities management?

# 457 | Focus Area: Lean Software Development -


MANAGEMENT
Provide timely and effective executive level updates
on program management routines, successes, and
opportunities.

Ask the Senior Director, Program Management Office and


Gross Margin:

What were the successes/failures of your project?

# 456 | Focus Area: Open Compute Project


Networking - MANAGEMENT

Ensure strong program management fundamentals with a

225
background in services infrastructure engineering.

Ask the Bus Ops Program Management Leader:

How has the host organization planned for good program


management to ensure high quality programs?

# 455 | Focus Area: Risk Analysis Template -


MANAGEMENT

Be certain that your personnel includes resource


management models and automation for program
management metrics.

Ask the Facilities Planner - Program Management


Support:

What programs are already being provided?

# 454 | Focus Area: Strategic Vendor Management -


MANAGEMENT

Identify and recommend opportunities to enhance or


adjust program design, improve program management
and impact program costs.

Ask the SVP, ATM Program Management Transformation


Lead:

Which software program is designed to assist managers


in creating logical and manageable projects?

# 453 | Focus Area: ISO 27007 - MANAGEMENT

Provide additional Program management responsibilities


to own and run specific efforts identified by
management.

Ask the Head Director (Program Management Leader),

226
Center for Global Health:

How to align and rationalize multiple IT quality and


process improvement efforts?

# 452 | Focus Area: Customer Service Training -


MANAGEMENT

Establish and maintain continuity record of program


management processes, as checklists, flow diagrams, or
operating instructions.

Ask the Sr. PM, Program Management, Partner Support


and Solutions:

Are nonprofit food service programs required to break


even or maintain a negative account balance?

# 451 | Focus Area: Continuity Disaster Recovery -


MANAGEMENT

Make sure there is excellence in planning, organizational,


and program management skills.

Ask the IT Support Technician:

Does your organization have application maintenance


standards that it uses to make program changes?

# 450 | Focus Area: Legacy Modernization -


MANAGEMENT

Invest in maintaining Foreign Disclosure Representative


program management and manning requirements.

Ask the Senior Manager, Program Management


(Migrations):

Who is responsible for entering and maintaining data in

227
the software program?

# 449 | Focus Area: Legal Analytics - MANAGEMENT

Ensure you have clear opinions on what Program


Management is and how to structure a program in an
environment that may not have a clear structure already.

Ask the Compliance Product Group Manager- Flood


Program Management:

How do you secure your BYOD environment?

# 448 | Focus Area: data resource management -


MANAGEMENT

Make sure the program management assistant creates


and/or contributes to databases, spreadsheets,
presentations, and documents.

Ask the Manager, Technical Program Management,


Engineering Services:

How will you implement resource management?

# 447 | Focus Area: Information Risk Management -


MANAGEMENT

Develop, analyze, and evaluate new or modified program


management policies, regulations, goals, or objectives.

Ask the Director of Program Management - Technology


Partner Management:

Do project and program management at your


organization include a clearly understood decision
making process involving delegation of responsibility,
authority and accountability?

228
# 446 | Focus Area: Business Continuity Plan -
MANAGEMENT

Invest in the management and maintenance of


scorecards and dashboards related to overall program
management.

Ask the IT Support Technician:

What is the calculated ROI on the direct investment in the


project management discipline?

229
Priority - Might Have
# From 223 To 445

# 445 | Focus Area: Management of Change -


MANAGEMENT

Develop, implement, and govern program management


processes, dashboards, templates, policies, and metrics.

Ask the Head Program Management Operations Global:

How are the different metrics selected?

# 444 | Focus Area: EPC Contract - MANAGEMENT

Change management and complex program


management involvement, including working cross
functionally.

Ask the Sr. Head, Program Management:

Are significant changes in risk posture or the emergence


of new risks being adequately identified across all
projects and program management activities being
actively managed and tracked?

# 443 | Focus Area: Service Level Indicators -


MANAGEMENT

Make sure there is successful international complex


strategic program management involvement.

Ask the Senior Director Digital Program Management:

Does the existing structure of programs make sense?

230
# 442 | Focus Area: Mentorship - MANAGEMENT

Serve as primary liaison between Program Management


and the rest of the R and D department.

Ask the Director, Program Management Office:

Why is there a new or renewed interest in the field of


project management?

# 441 | Focus Area: Data Risk - MANAGEMENT

Drive productivity through program management


fundamentals, framework and best practices.

Ask the Director, Program Management Federal


Programs:

How might one distinguish between bad schedule driven


practices that harm programs and good, aggressive
program management that yields more efficiency and
productivity?

# 440 | Focus Area: Brand Experience -


MANAGEMENT

Lead proposal development, RFP and RFI responses for


program management opportunities.

Ask the Treasury Management Research Specialist:

Have responses been decided for key risks?

# 439 | Focus Area: Sarbanes Oxley -


MANAGEMENT

Make sure the establishment of a highly disciplined


program management methodology.

231
Ask the RCSA Core Program Management and Assurance
Head:

Does your organization have a formal program


management methodology?

# 438 | Focus Area: business process re-


engineering - PROCESS

Certify your design leads department or enterprise


initiatives in the areas of business process management,
request management, risk management, resource
management, project management, program
management, and portfolio management.

Ask the Program Management Coordinator:

Which service management aligns service provisions with


business goals and objectives?

# 437 | Focus Area: Change Impact Analysis -


MANAGEMENT

Ensure your team primarily provides services in the


area of Process Reengineering, Enterprise Program
Management, Business Intelligence/Analytics,
Information Support and Operational Risk Management.

Ask the Head Technology Program Management:

How does the integration process of business


intelligence and knowledge management systems
occur to support the information integration system and
decision making processes of your organization?

# 436 | Focus Area: Demand Driven Supply Chain


Management - PRODUCT

Ensure your organization is involved in a program

232
management, product management, risk management,
analytics or business intelligence role.

Ask the Data Risk & Controls Office Program Management


Lead, VP:

Why formally define project roles?

# 435 | Focus Area: ISO 26262 - DEVELOPMENT

Make sure your personnel is involved in project


management, vehicle program management, product
development life cycle, project planning, and supplier
liaison and management.

Ask the VP - Program Management for Wholesale Credit


Risk/Compliance:

What functional units are involved in the development of


the scope, schedule, and costs?

# 434 | Focus Area: Change and Configuration


Management - MANAGEMENT

Assure your design is involved in program management,


process improvement and/or operations in a (internal)
customer Service environment.

Ask the Sr Mgr, Program Management, Campaign and


Creative Services:

How do you get involved in process improvement?

# 433 | Focus Area: cybersecurity risk management


- SECURITY

Make sure your operation expands its knowledge in areas


such as IT governance and planning, application systems
development, general support and business system

233
operations and maintenance, information security and
privacy program management, network administration
and database management.

Ask the Application Engineer:

How do you better protect your data beyond the


enterprise wide data privacy & security program?

# 432 | Focus Area: Monetization - PRODUCT

Certify your staff is involved in program management,


product marketing and business development.

Ask the Director of Program Management:

What staff resources were required to implement the


system?

# 431 | Focus Area: Business Continuity


Management Program - CHANGE

Drive development, growth, and quality execution of all


of your transformation work under Business Consulting
capabilities, including Operational Excellence, Process
Automation, Organizational Change Management,
Organization Design, and Enterprise Program
Management.

Ask the Head Director (Program Management Leader),


Center for Global Health:

Why are you experiencing your organization agile


transformation?

# 430 | Focus Area: Internet of Things -


DEVELOPMENT

Certify your design is involved in Cloud Architecture,

234
DevOps, Agile, Business Case Development, Performance
Improvement, Change Management, and Program
Management.

Ask the Senior-Software Delivery Project/Program


Management*:

How many IoT devices will be deployed, and what is the


net increase in security management responsibility?

# 429 | Focus Area: Cloud Governance -


MANAGEMENT

Confirm that your process has involvement working and


communicating with multiple stakeholders and cross
functional teams, including business development,
product management, product marketing, program
management, legal, as well as partner communities.

Ask the Director, Program Management:

What is managements vision of the business?

# 428 | Focus Area: Evaluation Fraud -


MANAGEMENT

Make sure your organization is involved in technical


project oversight, including portfolio or program
management.

Ask the QC, Analytical Program Management Lead:

How are oversight and accountability for the


implementation actions established?

# 427 | Focus Area: VP, Information Technology &


Security - MANAGEMENT

Make sure your strategy is depending on workflow and

235
type of business requirements, may provide project
or program management, financial or other reporting,
analysis and recommendations, vendor management,
change management, or communications.

Ask the Senior Acquisition Master Scheduler/Program


Management Professional:

Do you leverage project and program management tools


to plan, execute and monitor the change?

# 426 | Focus Area: Infonomics - MANAGEMENT

Make sure your workforce is involved in Technical


Program Management, Product Design with a focus on
Internal Tools, Analysis, and telling a story with data.

Ask the Senior Manager Technical Program Management:

What data are you already collecting?

# 425 | Focus Area: Virtual Desktop Infrastructure -


MANAGEMENT

Make headway so that your operation is involved in


project or program management.

Ask the Manager, Program Management:

What percentage of your affiliate program will make up


your client portfolio and/or your total revenue?

# 424 | Focus Area: Impact Report - MANAGEMENT


Oversee that your company is involved in project or
program management, working collaboratively with
teams across your organization.

Ask the Senior Director Program Management Office


(PMO):

236
Which organizations and departments will be involved
and affected?

# 423 | Focus Area: Strategic Information


Technology Planning - PROGRAM

Make sure the Supplier Development Engineer interfaces


with Program Management, Quality, and Product
Engineering regarding supplier manufacturing and
quality issues to provide guidance to your team and
partners.

Ask the Director, Technical Program Management, Core


Data:

Can software engineers evaluate existing software


requirements for legal compliance?

# 422 | Focus Area: Pricing Structure - PRODUCT

Oversee that your workforce is involved in new product


development and technical program management.

Ask the Director, Technical Program Management,


Experience Engineering:

How much executives in management of projects


involved are?

# 421 | Focus Area: Data Risk - MANAGEMENT

Engage a team of program and project managers with a


focus on motivation coaching developing the team on
how to expertly achieve program goals, deliver solutions
for the Data and AI applications team, and successfully
track manage communicate across the program
management, infrastructure engineering, and Data and AI
teams.

237
Ask the Mgr, Program Management, Strategic Account
Services:

What is the programs impact on actual projects and


future projects?

# 420 | Focus Area: HR Management Metrics and


Measures - MANAGEMENT

Oversee that your group is involved in HR technology


product or program management.

Ask the Manager, Global Program Management:

Why did you decide to participate/get involved in the


program?

# 419 | Focus Area: Security Management Program


- SECURITY

Partner with security strategy and operations function


to support delivery of robust security program
management, project management, metrics, etc.

Ask the Senior Manager, IT Program Management


(Information & Analytics Governance):

Should your organization outsource its critical IT function


to a third party or many third parties?

# 418 | Focus Area: post pandemic - MANAGEMENT

Safeguard that your company directors provide (internal)


client engagement delivery oversight, key relationship
management, team leadership, business development,
and program management.

Ask the Principal Program Management - Vehicle


Optimization:

238
What are the key customer benefits that your product is
targeted to meet?

# 417 | Focus Area: Senior management -


MANAGEMENT

Provide financial leadership and support to program


management, engineering and integrated supply chain
to ensure linkage between business unit and functional
groups.

Ask the Director Planning Program Management:

Does the business participate in special compliance or


supply chain security programs that provide conditional
beneÕts?

# 416 | Focus Area: Monetization - PRODUCT

Be certain that your organization is involved in product


development, category management, pricing and
promotion, and program management.

Ask the Executive Director Program Management Office


Electronic Health Record Management:

What are the impacts of current management decisions


on future options?

# 415 | Focus Area: Business Transformation Office


- MANAGEMENT

Verify that your group develops and maintains the


playbooks and implementation standards required to
support business partners and provides them with the
tools required for effective program management.

Ask the Director, Technical Program Management:

239
What kind of organizational support will help sustain the
program?

# 414 | Focus Area: zSecure - MANAGEMENT

Be confident that your company is involved in business


planning, resource allocation, and program management.

Ask the Project/Program Management Consultant:

Does the employee have the necessary work related


resources to perform the assigned duties?

# 413 | Focus Area: Agile HR - PRODUCT

Interface so that your strategy is involved in engineering,


technical program management, product design, or
analytics.

Ask the Director, Program Management - Telecommute:

Which is the best approach to raise team productivity in


a project?

# 412 | Focus Area: Windows Subsystem for Linux -


MANAGEMENT

Make headway so that your strategy is involved in


program management, problem solving and analysis,
vendor management.

Ask the Lead Customer Experience Program Management


Professional:

Does the information system meet the needs of eligibility


decision makers and program management?

240
# 411 | Focus Area: EV Charging Infrastructure -
ENGINEERING

Ensure your process is involved in an engineering roles in


manufacturing, integration, reliability, technical program
management, and/or operations.

Ask the Mid-Level Supplier Program Management


Specialist (Virtual):

Why did you decide to participate/get involved in the


program?

# 410 | Focus Area: Service Asset and Configuration


Management - MANAGEMENT

Work closely with program management, systems


engineers, quality managers, and design engineers in an
integrated product team environment.

Ask the Head Director of Global Programs (Program


Management Specialist):

Does your organization have a team or a professional


acting in software asset management?

# 409 | Focus Area: Sarbanes Oxley Internal


Controls - MANAGEMENT

Check that your group is involved in end to end life cycle


operations program management.

Ask the Lead Architect – Digital Transformations:

Is surprise check desirable in audit, if so, give important


recommendations?

# 408 | Focus Area: Enterprise Architecture -


PROGRAM

241
Ensure your services include program management,
enterprise performance management, enterprise
architecture, implementation of emerging capabilities
and requirements, life cycle management, operations and
maintenance, enterprise data management, service desk
support and IT training.

Ask the Senior Manager, Program Management (HYBRID):

Can economies of scale be considered a barrier


or market failure to the implementation of central
generation renewable energy technologies?

# 407 | Focus Area: Food Ecommerce -


MANAGEMENT

Check that your process interacts with program


management, team management, Digital Marketing
Team, Business Marketing Teams, and business process
team members.

Ask the Strategy Transformation Program Management


Consultant:

Do you have a knowledge of how cash flow interacts in


your business to ensure future cash flow?

# 406 | Focus Area: citizen development -


DEVELOPMENT

Make headway so that your company is involved in


program management, techniques, including program
evaluation, program development, and policy analysis to
perform research and analyses.

Ask the Marketing Program Management Sr Analyst:

What tools to use for evaluation?

242
# 405 | Focus Area: CMDB Tool - DATA

Be responsible for process improvement, program


management, and data stewardship for Product Lifecycle
organization, reviewing and maintaining Agile and ERP
data for alignment to existing data standards.

Ask the IT Program Management:

Will businesses opt for SaaS in next ERP lifecycle?

# 404 | Focus Area: ERP Migration - MANAGEMENT

Check that your process is involved in program


management, facilitating process improvement
workshops, and building consensus around a complex
plan with many stakeholders.

Ask the IT Support Technician:

Can the migration involve a process of conversion into


more sustainable formats?

# 403 | Focus Area: Supplier Management -


MANAGEMENT

Foster a policy of procurement involvement with


Contracts, Engineering, Purchasing, Manufacturing,
Quality, Production, Planning and Scheduling,
Accounting, MIS, Program Management, and Business
Development/Capture to develop a pro-active
participating team on subcontractor and/or materials-
related issues.

Ask the Senior Manager, Program Management


(Migrations):

Is there a reliable supply of materials to make the product


or perform the service?

243
# 402 | Focus Area: User Experience -
MANAGEMENT

Make headway so that your process is involved in


Program management, PMO, Budget.

Ask the Manager, Global Program Management:

How does the evaluation align with the long term


research agenda for your program?

# 401 | Focus Area: MDM and Data Governance -


MANAGEMENT

Make sure there is leadership skills including one or


more: project management, team leadership, program
management, or people management.

Ask the Director, Privacy Program Management:

What do you believe are the key elements that make your
program successful?

# 400 | Focus Area: data resource management -


MANAGEMENT

Be sure your workforce is collaborating and coordinating


with proposal technical teams in developing the
material estimating strategy by interfacing with Business
Management, Procurement, Supply Chain, Program
Management, Program Office, and Pricing Organizations.

Ask the Senior Manager Supply Chain Program


Management:

How does organizational strategy tie into your strategy?

# 399 | Focus Area: Software Engineer Systems -


MANAGEMENT

244
Ensure your expertise and primary support is in areas of
Program Management, Software Development, Artificial
Intelligence (AI), Enterprise Architecture, Data Analytics
and Business Intelligence, and Cyber Security.

Ask the Senior Engagement Leader / Program


Management Specialist (Virtual):

What are the benefits of big data analytics?

# 398 | Focus Area: Application Portfolio


Management - MANAGEMENT

Certify your team initiatives include process


improvement, change management, performance
management, or program management.

Ask the Business Program Management - Enterprise


Commercial:

Has an overview of programs, products or services been


included?

# 397 | Focus Area: Card Not Present -


MANAGEMENT

Be sure your design performs process improvement


evaluations of financial programs, processes, and
systems to assess the efficiency and effectiveness of
operations, identify root cause issues, and provide
recommendations for remedies/improvements in
policies, procedures, (internal) customer service, and
program management.

Ask the Program Management Analyst, Head/Program


Management Analyst:

What board approved policies directly impact the


budgeting process?

245
# 396 | Focus Area: Manager - Technology Risk
Oversight - MANAGEMENT

Certify your group identifies gaps, risks and issues with


fleet technology workstreams and surfaces them to
project management, technical leadership and program
management.

Ask the Senior Advisor Project Program Management:

Has the needs analysis for the program established the


current baseline performance?

# 395 | Focus Area: Mitigate Risk - RISK

Make sure the CISO is directly responsible for Strategy,


Security Operations, Cyber Risk and Cyber Intelligence,
Data Loss and Fraud Prevention, Security Architecture,
Identity and Access Management, Program Management,
Investigations and Forensics, Disaster Response and
Business Continuity, Regulatory and (internal) customer
Compliance, Personnel, Budget, and Governance.

Ask the Program Management Officer (Program Director):

What happens if that data is compromised?

# 394 | Focus Area: Issues Management -


MANAGEMENT

Certify your team is advocating and leading


transformation of Operational Excellence functional
teams into more mature, efficient, and reciprocal
organization through defining, building, and using
program management, team collaboration, and
knowledge tools.

Ask the VP Product Governance Transformation -


Program Management Lead:

246
Which would you rather have on your project team?

# 393 | Focus Area: Project stakeholder


engagement - MANAGEMENT

Liaison so that your team is involved in the field of health


education, program management, and/or aging.

Ask the Financial Intelligence Program Management


Team Analyst:

Who needs to be involved in a talent management


program?

# 392 | Focus Area: Risk Based Internal Audit -


PROGRAM

Guarantee your workforce is involved in SOX program


management, external audit, internal audit, risk
management, controls and/or corporate compliance.

Ask the Sr Director Program Management Office:

Why is information on the selected set of controls


captured in security and privacy plans?

# 391 | Focus Area: Systems Engineering -


DEVELOPMENT

Interface so that your staff liaises between business


development and strategy, program management,
product-line engineers, hardware engineers, software
engineers, and (internal) customers to understand
content and priority of pursuit opportunities.

Ask the Global Marketing Program Management Lead:

Can your organization distinguish between evidence

247
based health programs and other programs?

# 390 | Focus Area: Service Delivery Manager -


MANAGEMENT

Make sure your organization is involved in transformation


or program management.

Ask the Analyst, Program Management:

What other kinds of transformational projects?

# 389 | Focus Area: Strategic Alliance - PROGRAM

Confirm that your design has involvement embedding


sustainability social and environmental impact with
organizations, project and program management,
leadership, and executive engagement.

Ask the Director of Product Program Management:

What should program management do to ensure


successful dmsms management?

# 388 | Focus Area: Manager - Technology Risk


Oversight - MANAGEMENT

Interface so that your design has project management,


program management, analytical and problem solving
skills.

Ask the Director Program Management Office:

Is there anything you would do differently next time in


terms of program design and implementation?

# 387 | Focus Area: RBAC - MANAGEMENT

248
Partner with Program Management, Design and
Engineering to ensure product ships on time and to
quality.

Ask the Business Program Management Consultant:

What is transportation system management and


operation?

# 386 | Focus Area: Organizational Structure -


MANAGEMENT

Ensure your core service offerings include strategy


development and implementation, stakeholder
alignment, (internal) customer experience, workforce
readiness, strategic communications, and program
management.

Ask the RCSA Core Program Management and Assurance


Head:

Does your quality team include customer experience


experts?

# 385 | Focus Area: digital transformation


healthcare - MANAGEMENT

Invest in establishing robust business processes around


project management, program management, and
(internal) client interactions.

Ask the Director, IT Enterprise Architecture & Program


Management:

How would failures of individual systems of processes


impact business services?

# 384 | Focus Area: SAP Implementation -


MANAGEMENT

249
Verify that your operation is involved in finance/
accounting systems or tools implementations and
program management.

Ask the Application Engineer:

Which stage of the BCM program helps verify the


efficiency of the BCM process?

# 383 | Focus Area: Chief Product Officer -


MANAGEMENT

Lead and communicate with team leaders and


crossfunctional partners in decision-making, program
management, and project implementation, ensuring
active communication and collaboration between
different functions and teams.

Ask the Vice President, Technical Program Management


and Software Operations:

Does the follow up team have a formal process to


evaluate the test results?

# 382 | Focus Area: Quality Engineering - QUALITY

Be sure your strategy provides quality-engineering


support and leadership to quality inspectors, operations
personnel, Configuration Management, Program
Management, Manufacturing Engineering, Manufacturing
Planning, Liaison Engineering, Industrial Engineering,
Purchasing and other groups in the organization.

Ask the Head Director of Global Programs (Program


Management Specialist):

Are all changes routed to Product Support,


Manufacturing, Quality Control, and Product
Management for impact evaluation/implementation?

250
# 381 | Focus Area: Risk-Based Inspection -
COMPLIANCE

Make headway so that your workforce leads fixed


equipment reliability efforts through project and
compliance program management.

Ask the Principal, Program Management:

What else do you learn about hosting organization


reliability?

# 380 | Focus Area: Internet of Things -


MANAGEMENT

Manage change to bring value to business through


effective project and program management.

Ask the Sr Mgr, Program Management, Campaign and


Creative Services:

Are vulnerable customers needs considered during the


project design phase?

# 379 | Focus Area: Sarbanes Oxley Internal


Controls - PRIVACY

Warrant that your design is involved in privacy program


management, privacy operations, and regulatory
response.

Ask the Director of Program Management - IP Video:

Does your organization have a plan to respond to a


privacy incident?

# 378 | Focus Area: ISO 26262 - DEVELOPMENT

251
Collaborate with program management, manufacturing,
design and development teams, purchasing, and partners
to ensure on time sign offs at program milestones and
engineering gateways.

Ask the Program Management Sr. Manager - VP - Hybrid:

Are system level requirements accessible to development


teams?

# 377 | Focus Area: Security Fundamentals


Professional Certification - MANAGEMENT

Oversee that your company manages contract change


process and works with Program Management,
Engineering, Finance and other disciplines to mitigate
performance risk.

Ask the Head of Integration & Strategic Program


Management:

Are all pay items shown on the plans the same in the
contract?

# 376 | Focus Area: Cloud ERP - MANAGEMENT


Make sure the Cost Accounting team works with plant
operations as well as the corporate accounting and
finance teams to drive costing oversight, compliance and
analytics for manufacturing and program management.

Ask the Facilities Planner - Program Management


Support:

How will your teams collaborate in the system?

# 375 | Focus Area: Project Risk Management -


MANAGEMENT

252
Assure your team ensures a rigorous and robust process
for asset planning and capital program management, in
order to drive investment appraisal decisions, balancing
financial and operational risks.

Ask the Technology Program Management:

Is it as straightforward as installing the software in order


to manage the risk or to be compliant?

# 374 | Focus Area: vendor performance


management - MANAGEMENT

Check that your personnel provides Corporate project


and program management; manages schedules, funding,
planning, technology and operational execution for key
strategic initiatives.

Ask the Director, Technical Program Management,


Engineering Education:

How long did the performance planning meeting last?

# 373 | Focus Area: System Integration Services -


MANAGEMENT

Manage the operational aspects of ongoing Corporate


Office (internal) customer projects, processes, and
other initiatives and serves as liaison between program
management, applications management, and multiple
project teams or individual contributors.

Ask the CMC Program Management Lead:

What factors would influence your customers purchasing


decisions?

# 372 | Focus Area: SAP Implementation -


MANAGEMENT

253
Safeguard that your group is involved in systems,
accounting, operations, external regulations, tax,
internal controls, requirements documentation, testing,
validation, and program management.

Ask the Director Program Management Office:

Do you have standard controls in place to address risks


identified through the review process in a consistent
manner?

# 371 | Focus Area: Hybrid IT - SECURITY

Guarantee your personnel provides coordination and


counsel to all levels of leadership on a wide variety of
legal matters, including channel and vendor program
management, privacy and data security, marketing,
business practices, and policies.

Ask the Application Engineer:

How do you guarantee more agility and more satisfaction


for your business users?

# 370 | Focus Area: Cloud Contact Center -


MANAGEMENT

Verify that your strategy is assisting with program


management, post implementation reviews, project
status, and systems development/implementation
assessments.

Ask the Senior Systems Analyst:

What is good program management?

# 369 | Focus Area: IT Security - MANAGEMENT


Interface so that your design is involved in Compliance,

254
Risk, IT Audit, or Technical Program Management.

Ask the Core Operations Specialist:

What, when, where, why and how are risks likely to occur,
and who might be involved?

# 368 | Focus Area: Innovation Culture - PROCESS

Guarantee your company is partnering with other


members of the Transformation Execution Office,
including the Program Management, Change
Management, and Robotic Process Automation teams.

Ask the Technology Program Management - Consulting


Senior Manager:

What are innovative strategies being used by your


department to improve officer safety and wellness?

# 367 | Focus Area: APQP - PRODUCT

Verify that your group mentors peers with less


involvement on processes associated with the business,
products, Product Line Teams or program management.

Ask the Program Management Office Analyst:

How do you determine, provide and maintain the


environment for the operation of processes to achieve
products and service conformity?

# 366 | Focus Area: Technical Standards -


MANAGEMENT
Warrant that your staff leads multi-functional large-
scale projects through close collaboration with
multiple engineering, technical program management,
analytics teams, and product managers on security,
tools, architecture, planning, and delivery of multiple

255
concurrent projects.

Ask the Director Program Management Office:

What is the approximate number of current projects?

# 365 | Focus Area: Virtual Workplace Wellness -


MANAGEMENT

Confirm that your operation oversees and manages


the lifecycle and operational aspects of programs, and
liaises between program management, project team, and
resource management.

Ask the Program Management Senior Lead - SVP:

What information do you share with your team members?

# 364 | Focus Area: citizen development -


MANAGEMENT

Oversee that your design is skilled in strategic


leadership, organization program management, and staff
management.

Ask the Program Management Subcontract Stf:

How will your organization be able know if it has been


successful?

# 363 | Focus Area: JIRA for software development


- PROGRAM

Be the entry point to Software Development and Test


teams for Product Management, Program Management,
and (internal) customers for Scoping Requests,
formalizing and communicating software development
and test plans, driving software deliverables.

256
Ask the Applications & Support Analyst:

Has the impact of emerging technologies on the product


been considered?

# 362 | Focus Area: Business Continuity Risk


Analysis and Testing - MANAGEMENT

Be confident that your company is involved in program


management, overseeing ongoing objectives, matrix
reporting structures, metrics, and related projects.

Ask the Head Director of Global Programs (Program


Management Specialist):

Which department best describes the reporting structure


of your program under your direction and management?

# 361 | Focus Area: Systems Engineering -


DEVELOPMENT

Support to delivering top line growth by working with


Business Development, Program Management, and
Business Leadership to provide input for Strategic
Planning, Research and Development Planning, and Inter-
Corporation Resource Sharing.

Ask the Sr. Manager Program Management:

Does business planning help support your business


needs?

# 360 | Focus Area: Service Level Indicators -


MANAGEMENT

Provide functional leadership in a variety of process


improvement and development techniques, program
management, operational excellence, statistical tools,
and problem solving.

257
Ask the Manager Program Management:

What messages resonate with customers about energy


efficiency improvements?

# 359 | Focus Area: governance, risk and


compliance - RISK

Liaison so that your organization has involvement in


audit, risk management, and/or compliance program
management.

Ask the Deposit Operations Specialist:

Why should your organization have an audit committee?

# 358 | Focus Area: NFV Management and


Orchestration - PRODUCT

Own the Product launch and execution strategy for


your service offerings including ideation, orchestration,
program management, implementation and managing a
cross functional team.

Ask the Cyber Security and Privacy Program Management


Support Manager/Lead (Technic:

Are there any common traits which make a successful


security program?

# 357 | Focus Area: Insider Threat Prevention


Strategy - MANAGEMENT

Make sure your workforce is involved in people analytics,


the HR functional domain, and program management.

Ask the Technology Program Management - Consulting


Senior Manager:

258
How do you position an insider threat program to your
workforce?

# 356 | Focus Area: Program Management -


MANAGEMENT

Certify your workforce is working closely with


Engineering, UI/UX, Operations and Product Management
teams to ensure projects are completed timely and
deadlines for key deliverables are met; Developing
automated reporting capabilities and systems for Product
and Engineering teams.

Ask the IT Program Management Support:

How are you going to communicate the availability of


your product to customers?

# 355 | Focus Area: Third Party Risk Management


Solutions - RISK

Develop experience that demonstrates progressive


leadership involvement in relevant fields such as program
management, business continuity, life safety, third party
risk, and exercising and testing development.

Ask the Sr Manager, Program Management, Data Privacy:

Has a training program been developed and established?

# 354 | Focus Area: Business Continuity Plan -


MANAGE

Manage the business continuity/disaster recovery


planning tools to support program management.

Ask the Executive Director Program Management Office


Electronic Health Record Management:

259
Which tools would you use to choose the appropriate risk
response?

# 353 | Focus Area: Cybersecurity Automation -


SECURITY

Make sure the Privacy specialization supports the


development and implementation of privacy safeguards,
program management, and operational privacy
excellence as a member of the Privacy, Cybersecurity,
and Information Governance group in the Legal
department.

Ask the Director, Program Management – Global


Technology:

What are the cybersecurity and Data Privacy issues with


digital automation?

# 352 | Focus Area: Applicant Tracking System -


PROGRAM

Confirm that your personnel is Influencing/Negotiating,


Information Technology Program Management, Project
Management, and Requirements Analysis.

Ask the SVP, ATM Program Management Transformation


Lead:

Who needs the information being collected?

# 351 | Focus Area: governance, risk and


compliance - SECURITY

Confirm that your operation stays current with all relevant


IT security and compliance issues, technologies, and
requirements, as well as with emerging best practices
in IT program management, planning and governance;

260
Maintains professional and technical knowledge by
attending industry workshops, conferences, and
participating in personal and professional networks.

Ask the Manager, Program Management Role, Supply


Chain Management:

Is there a right structure for risk management?

# 350 | Focus Area: ISO 50001 - ENGINEERING

Make headway so that your organization is accountable


for all Engineering deliverables to Program Management.

Ask the International Program Management Head:

What kind of content will make your organization stand


out?

# 349 | Focus Area: Vendor Management -


MANAGEMENT

Invest in managing project plans, program management,


implementation and evaluation of all related Professional
and Organizational Development programs/training
content.

Ask the Senior Director- Sourcing Excellence and


Program Management:

How are vendor controls monitored by the contract or


program manager?

# 348 | Focus Area: Program Management -


MANAGEMENT

Safeguard that your organization provides leadership


in establishing and maintaining effective management
processes and a work environment conducive to

261
effective integration of technical functions of planning,
contracting, resource management, and information
technology project management.

Ask the Director Product Program Management:

How will enterprises justify investments in technologies,


people and business processes that enable effective
network and systems management?

# 347 | Focus Area: Design of experiments -


PRODUCT

Ensure you work collaboratively with peers and other


staff in Engineering, Technical Program Management,
Product Management/Marketing, Supply Chain, and
other functions.

Ask the Sr Mgr, Program Management:

Is program management qualified and engaged?

# 346 | Focus Area: Cyber Security Red Team -


MANAGEMENT
Certify your strategy is interfacing directly with members
of Software and Functional Test Teams, Development
Team, Operations Team, and Program Management.

Ask the Programmer:

How has your organizations digital strategy been


impacted by its cybersecurity?

# 345 | Focus Area: Supplier Performance


Management - PROGRAM

Be certain that your organization communicate


and interface with all key stakeholders, including

262
suppliers, program management, engineering and
quality management, procurement, and organization
representatives.

Ask the Director, Program Management and Deployment:

Is the strategy well understood and communicated


throughout your organization?

# 344 | Focus Area: Liferay Knowledge -


MANAGEMENT

Make headway so that your organization develops a solid


architecture that balances requirements from multiple
stakeholders including marketing/product owner,
program management, operations, quality assurance and
service.

Ask the VP, Program Management:

Is economic valuation of ecosystem services useful to


decision makers?

# 343 | Focus Area: Network Engineering -


DEVELOP

Develop lasting partnerships with product management,


program management, network engineering, software
engineering and other related groups to build and
improve your ever-growing large-scale distributed
infrastructure and product environment.

Ask the Program Management Analyst:

How do partnerships affect the complexity of the project?

# 342 | Focus Area: Social Design - MANAGEMENT

Brief business development, program management,

263
customer, functional and business leadership on status
and issues affecting contract performance, cost and
program risk.

Ask the Director of Program Management – Regulatory


Reporting:

Do materials on hand meet contract drawings and


specifications?

# 341 | Focus Area: DLP Technologies -


MANAGEMENT

Provide program support/delivery support to Business


Analyst in close partnership with Business Architecture
and Program Management.

Ask the Lending Systems Manager:

Does the solution support the ability to configure user


content management alerts?

# 340 | Focus Area: JavaScript - MANAGEMENT

Confirm that your workforce drives resolution of cross


workstream and other business related issues escalated
by program management.

Ask the Director Product Program Management:

Does the system enable project management personnel


to interrelate?

# 339 | Focus Area: ISO 14155 - MANAGEMENT


Establish that your operation projects include feasibility
studies, engineering and architectural design, program
management.

Ask the Technology Program Management:

264
Do the customer and user requirements include explicit
changes to the operational environment?

# 338 | Focus Area: Supplier Performance


Management - MANAGEMENT

Guarantee your strategy is supporting Program


Management, Engineering, Materials, and Operations in
the execution of divisional projects and programs.

Ask the Vice President, Technical Program Management


and Software Operations:

What is the composition of information systems in asset


management operations?

# 337 | Focus Area: Business Architecture -


MANAGEMENT

Act as a change agent by leading initiatives to improve


strategic planning, program management, and project
delivery.

Ask the Director, Corporate Program Management:

How will the process fit with other ongoing organizational


processes and change efforts, as budgeting cycles
or process improvement and information technology
initiatives?

# 336 | Focus Area: Business Productivity Ratios -


MANAGEMENT

Lead the coordination and integration of efforts among


finance, engineering, program management, marketing,
and (internal) customer success divisions to produce
smoother workflow and more cost-effective business
processes.

265
Ask the Application Engineer:

What is coordination theory and how can it help design


cooperative work systems?

# 335 | Focus Area: Building Lifecycle Management


- MANAGEMENT

Assure your strategy manages technical program


management, particularly in areas of security, and/or
technology risk management.

Ask the Sr Manager, Technical Program Management,


Emerging Devices:

Do you work without paying homage to a central design


authority, architecture group or program management
office?

# 334 | Focus Area: Power Apps - SECURITY

Make headway so that your workforce expands its


knowledge in information security program management.

Ask the Sr. Specialist - Program Management:

Where is your enterprise in terms of developing diversity


management processes and practices?

# 333 | Focus Area: business process re-


engineering - MANAGEMENT

Improve Go To Market performance through advanced


analytics, and nurturing relationships with leadership
and staff at operating companies, tight program
management, and implementation of tools and methods
such Lean and Six Sigma.

266
Ask the Client Solutions - Services Technical Program
Management Consultant:

Can the six sigma quality measurement system help


during the business continuity management process?

# 332 | Focus Area: Personal Finance Software -


PRODUCT

Collaborate with technical program management,


systems engineering and your Tier 1 partners to establish
efficient key account teams from RFI stage to mass
production.

Ask the Branch Officer:

Have you and your suppliers taken steps to optimize


the energy efficiency of production processes and
distribution?

# 331 | Focus Area: CCISO - SECURITY

Consult on the design, development, integration, and


analysis of classified computing systems with the
program management, system architects, software
architects, and Information System Security Manager
(ISSM).

Ask the Rcsa Core Program Management Assurance


Head:

Has cybersecurity been considered in the design of the


medical device?

# 330 | Focus Area: gxp - MANAGEMENT

Safeguard that your workforce requires specialized


depth and breadth of expertise in industry, Program
Management, and business acumen.

267
Ask the Senior Advisor Project/Program Management - IT
- United States:

What expertise do staff have in quality improvement and


risk management?

# 329 | Focus Area: IT Program Management -


PROJECT

Interface so that your group manages a well defined


project management process and champions ongoing
process improvement initiatives to implement best
practices for PMO Methodologies (Waterfall, Hybrid and
Agile).

Ask the Manager of Program Management:

Do you need to enlist local champions, to spearhead the


rollout in the own areas?

# 328 | Focus Area: Vendor Risk Management -


MANAGEMENT

Ensure strong program management, project


management, and execution and delivery oversight.

Ask the Head Director Senior Manager Program


Management:

Have adequate resources been provided by management


to ensure project success?

# 327 | Focus Area: Mentorship - MANAGEMENT

Make sure the team comprises three main functions, End


User Services, Systems and Infrastructure, and Program
Management.

Ask the Sr Manager Supply Chain Program Management:

268
Why make changes to system process, products or
services?

# 326 | Focus Area: Digital Order Management -


PROGRAM

Ensure you provide innovative solutions for overarching,


state, and local (internal) clients, including project and
program management, training and technical assistance,
technology, event management, research and evaluation,
video production, and strategic communications.

Ask the Principal Technology Project/Program


Management:

What aspect of the program was the most decisive in


causing you to apply?

# 325 | Focus Area: Supplier Performance


Management - MANAGEMENT

Secure that your design leads project/program


management to ensure organization wide
implementation of strategic efforts that require direct
coordination across multiple disciplines and business
organizations.

Ask the Tax Senior Program Manager, Tax Program


Management Office:

How does the project ensure that the remaining


resources are sufficient to meet the project objectives?

# 324 | Focus Area: Enterprise Risk Management -


RISK

Lead enterprise wide projects or policy initiatives


impacting or governing risk governance and control

269
through program management, escalation of issues and
reporting.

Ask the Vice President Program Management Lead:

How do you most effectively support your program


leadership?

# 323 | Focus Area: Situational Leadership -


MANAGEMENT

Make sure the office provides program management,


oversight, and (internal) customer service for a variety of
programs and services supporting such areas.

Ask the Senior Manager, Program Management - New


Product Development:

How should sustainability be integrated with current or


new facilities programs?

# 322 | Focus Area: Data Security - MANAGEMENT

Make headway so that your process manages IAM


solutions, including Authentication, Access Management,
Privileged Access Management, Identity Governance and
Administration, and IAM Program Management.

Ask the Entry Level - Program Management Analyst:

Can the provider give reports for monitoring user access?

# 321 | Focus Area: Business Model Agility -


MANAGEMENT

Be confident that your organization is learning Strategy


and Program Management.

Ask the Program Management Senior Manager:

270
What approaches, if any, are currently being used for the
safety and security of your organization?

# 320 | Focus Area: Risk Breakdown Structure -


MANAGEMENT

Develop, review, and maintain all appropriate


documentation to support program management,
compliance, risk management, quality management, and
preservation of your organizations intellectual property.

Ask the Head Director / Director, Program Management:

Who has the final responsibility for the preservation of


your organizations information?

# 319 | Focus Area: Reverse Supply Chain -


PROGRAM

Liaison so that your staff interfaces with peers and


logistics personnel, program management, hardware and
software engineering SMEs, to generate new equipment
documentation.

Ask the Director/Senior Director, Program Management:

How would the program be structured and what would


the key content include?

# 318 | Focus Area: Vendor Management


Competency - MANAGEMENT

Oversee that your team learns to collect, analyze and


track data for program management.

Ask the Program Management:

Are data elements consistently defined?

271
# 317 | Focus Area: Business Continuity Planning -
MANAGEMENT

Oversee Office 365 suite, disaster recovery and business


continuity planning software, and program management.

Ask the Cyber Security Privacy Program Management


Support Manager Lead:

What part(s) of the business rely on this location?

# 316 | Focus Area: HPA - MANAGEMENT

Provide regular executive updates and course corrections


to ensure organization objectives are being met and
adjusted through effective program management.

Ask the QC, Analytical Program Management Lead:

How do you ensure consistent project management


practices throughout your organization?

# 315 | Focus Area: virtual environment -


MANAGEMENT

Make sure your personnel is skilled in project and


program management, from planning to execution, and
to sustainment.

Ask the Head Director Safety Science Program


Management:

Is process management supported?

# 314 | Focus Area: Associate, Operational Risk


Management - RISK

272
Make sure your operation manages technology risks and
controls and program management.

Ask the Technical Program Management:

What difference does it make if management has weak


entity level controls?

# 313 | Focus Area: Problem Identification Types -


MANAGEMENT

Guarantee your company drives the establishment of


objectives, plans, standards, risk identification, and
policies ensuring successful implementation of all phases
of program management.

Ask the Customer Experience Program Management:

Is the onus ultimately on the funder of the program to


allow for more adaptability?

# 312 | Focus Area: Business Model Agility -


MANAGEMENT
Receive input and feedback from program team
members, program management, and program
leadership regularly.

Ask the Director, Program Management – Global


Technology:

What project management training have key team


members received?

# 311 | Focus Area: Business Continuity


Management - MANAGEMENT

Make sure your workforce provides program


management, governance, and direction to ensure

273
overall success of large, complex initiatives.

Ask the Global Ops and Fraud Transformation Program


Management Lead (VP):

Is there a system in place to identify and ensure ongoing


compliance with regulatory requirements and codes and
is it documented as part of the management system?

# 310 | Focus Area: IT Program Management -


PROJECT

Confirm that your process demonstrates proactive


project management to avoid projects going off track;
develops and tightly manages a corrective action plan
when a project becomes at risk or off track.

Ask the Global Ops and Fraud Transformation Program


Management Lead (VP):

Is the risk management process based on an enterprise


wide risk management framework?

# 309 | Focus Area: ISO 45001 - MANAGEMENT


Assure your design has project/program management
skills including; skills for defining and prioritizing product
project features.

Ask the Program Management Specialist - Strategic


Account Management:

What does technology transition have to do with project


management standards?

# 308 | Focus Area: Program Management -


MANAGEMENT

Support overall organizations program deliverables

274
(across multiple time zones) by interfacing with various
development, product management, safety, testing and
operations teams.

Ask the Global Workplace Program Management Lead:

Does the expected outcome of the project support your


organizations mission?

# 307 | Focus Area: Effective Governance -


MANAGEMENT

Interface with software and firmware engineering,


configuration management, process organizations and
program management.

Ask the Head of Technology Program Management:

Does your organizations configuration management


process formally include provisions on maintenance?

# 306 | Focus Area: Third Party Risk Management -


MANAGEMENT
Establish that your team is outsourcing Governance
Manager (Team Manager, IT Program Management).

Ask the Data Services Manager:

Does your organization have a third party data risk


management program?

# 305 | Focus Area: Process management -


MANAGEMENT

Make sure your staff is engineering management,


engineering teams, program management, and
operations.

275
Ask the Director, Project/Program Management:

Are process improvement programs in place to identify


and improve problems and defects?

# 304 | Focus Area: such as ISO 9001 -


MANAGEMENT

Make sure the Program Analyst is responsible for


performing program management, technical, and
business analysis.

Ask the Head Director, Development Operations &


Program Management Planning & Strategy:

Should the analyst focus on the economic benefits to


society?

# 303 | Focus Area: APQP - QUALITY

Verify that your staff functions as the single point of


contact with the following (internal) customer functions
(Product Engineering, Program Management, Launch
Team, Plant Team, and Supplier Quality) from program
kick-off through SOP.

Ask the Senior Delivery Manager, Program Management:

Are your suppliers evaluated on a regular basis on the


quality performance?

# 302 | Focus Area: IT Program Management -


MANAGEMENT

Ensure your staff is involved in ITIL service management


processes including Incident Management, Problem
Management, Change Management, Release
Management, Request Fulfillment to encourage best
practice workflows and issue type development.

276
Ask the Program Management Coordinator:

What types of changes require a change management


process?

# 301 | Focus Area: Business Continuity -


MANAGEMENT

Manage technologies and resources to support


program management, the planning process, continual
improvement, and performance measurement and
reporting.

Ask the Manager - Program Management Office:

Is there a process for reporting risk and performance?

# 300 | Focus Area: Software Engineer Systems -


MANAGEMENT

Drive collaboration, consensus, and decision making


with (internal) client Services, Program Management,
Technical team and executive management.

Ask the Senior Director, IT Program Management:

Which program management methodology is used within


your organization?

# 299 | Focus Area: Issues Management -


MANAGEMENT

Interface so that your organization conducts the policy,


program management, and analyses of key issues; and
reviews issues identified as needing special attention.

Ask the RCSA Core Program Management and Assurance


Head:

277
Are there program management issues that require
attention?

# 298 | Focus Area: Centers of Excellence


Integrated - PROGRAM

Ensure strong project and program management,


organizational and entrepreneurial skills.

Ask the Director, Major Customer Program Management:

Has your organization stabilized the work program to


ensure the timely and systematic completion of projects?

# 297 | Focus Area: AIOps - MANAGEMENT

Coordinate with cross functional teams product


management, engineering, UI/UX designers, partner
ecosystem, program management, support, marketing,
etc.

Ask the Head Ops Program Management:

Are you using managed service providers or external


consultants to support your event management
workflows?

# 296 | Focus Area: Agile HR - PRODUCT

Work closely with marketing, engineering, finance,


design, program management, legal and other internal
teams to execute on your set of product features.

Ask the Manager, Technical Program Management -


Inventory Management:

How stabilized are resources and assets of the program


management office?

278
# 295 | Focus Area: Product Development -
PRODUCT

Interface with Program Management, Product


Development, Product Management, Marketing, and
Legal teams for packaging approvals.

Ask the Director, Program Management Office:

Do you give a user access to only virtual servers from the


management web interface?

# 294 | Focus Area: IT Program Management -


PROGRAM

Make sure the Program Manager will be pro active in


developing and implementing organization approved
strategies that significantly reduce network/system risk.

Ask the Senior Director, Program Management:

Do the programs work in reducing risk?

# 293 | Focus Area: business process re-


engineering - MANAGEMENT

Establish that your process is accountable for functional,


operational, and program management.

Ask the Strategy Transformation and Program


Management Consultant:

Has bcm been coordinated with other organizational


processes and linked to your organizations business
plan?

# 292 | Focus Area: Threat Model - MANAGEMENT

279
Establish that your process coordinates public health
research and interventions through extramural program
management.

Ask the Executive Director Program Management:

Are the objectives of the development interventions


being achieved?

# 291 | Focus Area: Enterprise Risk Management


Framework - SECURITY

Collaborate with program information assurance staff,


program management, and local engineers to ensure an
appropriate security posture is maintained.

Ask the Senior Director, Enterprise Program Management:

Are there noticeable differences in time/detail applied by


the different engineers?

# 290 | Focus Area: Net Present Value -


MANAGEMENT
Drive process improvements, innovation, and
transformation efforts for project controls and project/
program management support functions.

Ask the Applications & Support Analyst:

Which program management methodology is used within


your organization?

# 289 | Focus Area: enterprise risk management -


RISK

Confirm that your process manages program


management, governance, process, risk, and controls.

280
Ask the Director, Program Management - Telecommute:

Will projects reduce risk and enhance safety?

# 288 | Focus Area: Risk Ecosystem - MANAGEMENT

Work with colleagues in functions as Engineering,


Product Management, Program Management, Finance,
Marketing, and Legal to inform and influence the decision
making.

Ask the Special Security Representative Technical


Program Management Analyst and Support Services:

What information do you use for making decisions on the


product portfolio?

# 287 | Focus Area: Business Capability Model -


MANAGEMENT

Drive business relationships from cooperative idea


generation to contract negotiation to program
management.

Ask the Consultant, Project Program Management:

Will the theory spark off new ideas about teaching?

# 286 | Focus Area: Roadmapping - PRODUCT

Define launch requirements in partnership with product


marketing, program management, and other relevant
stakeholders.

Ask the Senior Director Program Management Office:

Why are stakeholders so important?

281
# 285 | Focus Area: Workforce planning -
MANAGEMENT

Work with partners in functions across program


management, operations, learning and development,
engineering, analytics, and product management.

Ask the VP Program Management (Workforce and


Employment):

How can management reward employees who worked


during an emergency?

# 284 | Focus Area: Business Continuity -


MANAGEMENT

Oversee delivery of product experiences collaborating


with Program Management, Product teams, IT, UI/UX,
Compliance, Credit, Fraud, and Legal.

Ask the Director, Technical Program Management, Core


Data:

What other teams / processes would be impacted by


changes to the current process, and how?

# 283 | Focus Area: Expert Test Manager -


MANAGEMENT

Be certain that your strategy performs broad analysis and


evaluation of regional program management.

Ask the Senior Manager Technical Program Management:

How does your dedicated team of high calibre project


and program management specialists help your
organization?

# 282 | Focus Area: Operations Manager -

282
MANAGEMENT

Partner with the Program Management, Capacity and


Workforce Planning to prioritize and manage regular
operational workflows as well as associated training
needs.

Ask the Special Security Representative Technical


Program Management Analyst and Support Services:

Is more control required if the project impacts production


capacity?

# 281 | Focus Area: ISO 27001 Lead Auditor -


MANAGEMENT

Meet with key stakeholders as program management,


external partners and leadership to develop program
plans.

Ask the Head Director / Director, Program Management:

Are agendas and minutes kept of key meetings?

# 280 | Focus Area: APQP - QUALITY

Make sure the Quality Engineer works with Program


Management, Engineering, Supply Chain, Manufacturing,
and Quality Assurance to identify customer, internal,
and supplier-related requirements and expectations and
determine appropriate plans, methods, and procedures
for the design, purchasing, manufacturing, testing, and
inspection of products.

Ask the Head of Program Management:

Is your organizations design and development process


for its products and manufacturing processes truly
effective?

283
# 279 | Focus Area: FRACAS - MANAGEMENT

Interface closely with program management, cross


functional program stakeholders, suppliers, (internal)
customers and organization representatives.

Ask the Security Program Management Manager:

Will your customers be satisfied with the system?

# 278 | Focus Area: Our multicultural platforms


are disrupting the industry which is only made
possible by our diverse - MANAGEMENT

Establish that your operation communicates any demand


changes as well as challenges to production entities and
program management.

Ask the Director Customer Experience & Strategic


Program Management:

What information will be most useful for program


management?

# 277 | Focus Area: mine health and safety -


MANAGEMENT

Streamline strategy initiatives, overseeing program


management, and communicating objectives between
departments.

Ask the Business and Program Management Office – AVP:

What do you know about communicating risk?

# 276 | Focus Area: Instagram Reels -


MANAGEMENT

Ensure strong program management, organizational,

284
critical thinking, and problem solving skills, with a
(internal) customer service orientation.

Ask the Senior Director- Sourcing Excellence and


Program Management:

Do you demonstrate due diligence, ownership, and


effective management of cyber risk?

# 275 | Focus Area: Business Relationship


Management - MANAGEMENT

Track prioritization and execution of activities for


implementation planning and program management.

Ask the Senior Director of Program Management –


Planning Transformation:

How have changes in strategic planning affected


management control?

# 274 | Focus Area: SIEM - SECURITY

Ensure your (internal) customers look to you to provide


them experts in Information Technology Services,
Insider Threat Analysis, Cybersecurity and Program
Management.

Ask the Manager - Program Management Office:

Which analysis techniques increase detection of


unstructured confidential data?

# 273 | Focus Area: Strategic Planning - PROGRAM


Managed enterprise strategic portfolio Effective
operations for all aspects of CT and I initiatives, internal
program management, etc.

Ask the Senior Regional Portfolio Manager:

285
How much organizations strategic planning is related to
the portfolio management?

# 272 | Focus Area: ISO 45001 - MANAGEMENT

Guarantee your personnel directs the activities of


the central warehousing and logistics area ensuring
all service, cost, quality, productivity, and other key
performance indicators (KPIs) are achieved with priority
by the contract and Program Management.

Ask the Operational Risk Program Management Analyst-


SOX:

What key performance indicators does the program use


to track progress?

# 271 | Focus Area: Supplier Risk Management -


MANAGEMENT

Develop experience developing large scale construction


and development program and program management.

Ask the Security Program Management Manager:

Is the approved supplier program based on the prior


performance of a supplier and the risk level of the raw
materials ingredients, packaging materials and services
supplied?

# 270 | Focus Area: Energy Efficiency Program


Management - DATA

Develop experience defining program requirements and


using data and metrics to determine improvements.

Ask the Vendor Program Management Head:

286
When are security requirements considered within the
system development life cycle?

# 269 | Focus Area: threat modeling - SECURITY

Advocate for and lead complex security projects from


inception through completion, working closely with
engineering, product, and program management.

Ask the Head Director, Contact Center Messaging and


Program Management:

What constitutes completion of the model?

# 268 | Focus Area: Theory Of Constraints -


MANAGEMENT

Provide tools and methods to analyze and assess


program activities and initiatives, projected results,
participant engagement, actual outcomes, and overall
effectiveness of the supported teams, measures,
metrics, and risk factors to aid decision making, program
management, and action planning.

Ask the Senior Manager, Program Management (HYBRID):

Do you share an interesting story or experience that


highlights the value of an onsite program?

# 267 | Focus Area: Supplier Risk Management -


MANAGEMENT

Work cross functionally to forge collaborative


relationships with engineering, contracts, legal, finance,
program management, and operations leadership to
drive best practices.

Ask the Technology Program Management - Consulting


Senior Manager:

287
What kind of performance measures were incorporated
into contracts?

# 266 | Focus Area: Educational Technology -


MANAGEMENT

Check that your organization is learning or Program


Development/Program Management.

Ask the Executive Director Program Management:

Have design elements of the program utilized qualified


designers and checkers?

# 265 | Focus Area: EV Charging Infrastructure -


ENGINEERING

Collaborate with responsible Engineering departments,


Program Management, and Logistics on field
investigations, modifications, and upgrades.

Ask the Director Program Management:

Who is responsible for implementing project


management best practices?

# 264 | Focus Area: IT Program Management -


DEVELOP

Develop program timelines and critical path analysis,


including scenario planning for risk mitigation.

Ask the Head Director, Program Management:

Is it evident there is long term planning to support future


strategic and operational development?

288
# 263 | Focus Area: Customer Satisfaction Survey -
MANAGEMENT

Interface so that your staff implements per approval from


account program management.

Ask the Sr. Manager, Global Security Program


Management Office (PMO):

Does the accounting general ledger interface with the


job cost ledger?

# 262 | Focus Area: Chief Revenue Officer -


MANAGEMENT

Infuse program management, operational efficiency


and effectiveness, and innovation into contract solution
design for targeted opportunities.

Ask the Head Director - Program Management Office:

What is the current extent of market penetration for the


programs targeted technologies?

# 261 | Focus Area: Security Management Program


- MANAGEMENT

Make sure your operation acts as point of contact with


(internal) client program management.

Ask the Senior Advisor Project Program Management:

What is the role of security operations in the enterprise?

# 260 | Focus Area: Training and Development -


PROGRAM

Oversee all aspects of Learning and Development to


include needs assessment, content design, program

289
management, delivery, and continuous improvement.

Ask the Senior Manager Technical Program Management:

Which old practices and ways of working/doing affected


the block of adoption of energy saving and efficiency
improvement in the past?

# 259 | Focus Area: NetSuite - MANAGEMENT

Participate in the development of new offerings and


improvement to processes, providing feedback and
suggestions to education program management.

Ask the Manager, Technical Program Management -


Inventory Management:

What input did you have in the development of the user


training?

# 258 | Focus Area: Chief Revenue Officer - DATA

Ensure your cloud-based Data Privacy and Protection


Platform is built by privacy experts using industry best-
practices to help organizations simplify, structure,
and automate their approach to privacy program
management.

Ask the Lead, Program Management Technical:

How are the new RegTech companies, which automate


the compliance requirement for financial companies,
incorporating consumer protection into products?

# 257 | Focus Area: Net Present Value -


MANAGEMENT

Establish that your personnel oversees the initiating


and planning of program/project activities and analysis,
and performs professional or technical work related to

290
program management.

Ask the Director Technical Program Management:

What is the geographic area served by the program?

# 256 | Focus Area: (system knowledge) -


MANAGEMENT

Support program management, interorganization


stakeholder collaboration, and policy level risk reduction
efforts.

Ask the Sr. Head, Program Management:

Do the controls reduce system risk to an acceptable


level?

# 255 | Focus Area: Change Advisory Board -


MANAGEMENT

Invest in Information Security program management,


including defining and documenting corporate
security policies and procedures, security metrics, and
coordinating the security awareness program.

Ask the Business Program Management Consultant:

Which security model introduces access to objects only


through programs?

# 254 | Focus Area: Product Management Leader -


MANAGEMENT

Establish that your company is reviewing metrics/


data analysis, risks mitigation, and strong program
management.

Ask the Program Management Lead, Carrier Engineering,

291
New Product Introduction:

How long can the data be unavailable?

# 253 | Focus Area: Risk Ecosystem - MANAGEMENT

Ensure strong program management; able to lead


multiple projects simultaneously and deliver results.

Ask the Pricing Program Management Consultant:

What factors lead to consistently successful projects?

# 252 | Focus Area: Internet of Things - PROGRAM

Ensure your team provides end to end delivery support


on initiatives, from idea inception to successful
deployment of technologies, through critical functions
such as project/program management and organizational
change enablement.

Ask the Program Management Subcontract Stf:

What are the best opportunities more value and move up


the IoT delivery stack from connectivity?

# 251 | Focus Area: logistics - MANAGEMENT

Manage and provide schedule status visibility to program


management, manufacturing, and operations program
management.

Ask the VP, Program Management & Product


Architecture:

How to plan and schedule the right workforce?

# 250 | Focus Area: Cloud Governance -

292
MANAGEMENT

Invest in the evaluation of changes to existing


systems and consideration of alternative solutions for
cybersecurity program management.

Ask the Program Management Head Manager:

Have there been any personnel or organizational changes


occurring during the period of evaluation?

# 249 | Focus Area: Anomaly Detection -


MANAGEMENT

Ensure your team is involved in and preference for


project/program management or operational policy.

Ask the Director, Technical Program Management, Core


Data:

What program management activities are you involved


in?

# 248 | Focus Area: Capacity Management -


MANAGEMENT

Provide strong interface between Program Management,


Supply Chain, and Operations to reduce all costs and
cycle times to determine line rates.

Ask the Advisor, Technical Program Management:

What are the major products line you have in stock?

# 247 | Focus Area: CMMi Level 3 - MANAGEMENT

Oversee that your workforce interface with all levels of


corporate management, on site program management,
and overarching contract management.

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Ask the Branch Manager:

What are the dimensions of workforce diversity in your


organization?

# 246 | Focus Area: IT Operating Model Governance


- MANAGEMENT

Review self assessments across six functional areas


including Governance, Program Management,
Budget, Acquisition, Organization/IT Workforce and
Cybersecurity.

Ask the Principal-Technology Project/Program


Management:

Is cash transfer programming fit for the future?

# 245 | Focus Area: APQP - PROCESS

Develop and mentor employees in Engineering (Process,


Program Management, Tooling, Manufacturing, Program
Launch, Controls).

Ask the Senior Advisor Project Program Management:

Which quality management system to go for?

# 244 | Focus Area: Digital Customer Experience -


MANAGEMENT

Act as collaborative glue between engineering teams,


stakeholders, and program management.

Ask the Manager, Regional Program Management:

Does adoption of best practices actually lead to more


effective programs?

294
# 243 | Focus Area: Security Management Program
- MANAGEMENT

Use initiative to look for new technology, platforms,


software and methods for improved security program
management.

Ask the VP - Program Management for Wholesale Credit


Risk/Compliance:

What does successful implementation of security


essentials look like?

# 242 | Focus Area: Package Engineering -


MANAGEMENT

Develop, maintain, and communicate key focus points


and next steps with engineering, design, operations,
marketing, management, and system program
management.

Ask the Compliance Product Group Manager- Flood


Program Management:

Does program management communicate problems to


senior management?

# 241 | Focus Area: Energy Efficiency Program


Management - MANAGEMENT

Be certain that your strategy is involved in ERP planning


modules and inventory management systems.

Ask the Purchasing Specialist - Program Management


Team:

Do you know what strategy of your organization is?

295
# 240 | Focus Area: HCISSP - SECURITY

Utilize available corporate resources with expertise in


security testing, architecture, incident response and
program management.

Ask the Global Data Head Program Management:

How would you classify your level of expertise in the


cybersecurity field?

# 239 | Focus Area: 27001 - SECURITY

Make sure the Technical Documentation specialization


reports to Security GRC Policy Program Management.

Ask the Manager - Program Management Office:

Has management asked you to highlight the key security


risks to the business, perhaps by relevance, impact, or
even by cost?

# 238 | Focus Area: Security Orchestration -


MANAGEMENT

Work hand in hand with program management,


engineering, UX, QA, and Operations to deliver useable,
scalable products.

Ask the Cyber Security and Privacy Program Management


Support Manager/Lead (Technic:

Do you need to engage professional services to handle


integrations?

# 237 | Focus Area: Business Relationship


Management - MANAGEMENT

296
Make sure the f and a am applies both traditional
disciplines and innovative approaches to program
management, maximizing f and a performance and
efficiency, balancing budget constraints and increased
demand for services.

Ask the Sr Mgr, Program Management, Campaign and


Creative Services:

What are similarities and differences between innovation


performance and organization performance?

# 236 | Focus Area: Cloud ERP - MANAGEMENT

Ensure existing ERP Standard Work, Program


Management, and Compliance practices are
appropriately followed.

Ask the Program Management Sr. Manager - VP - Hybrid:

How robust are your management practices?

# 235 | Focus Area: Strategic Risk - RISK

Ensure strong background in cyber risk management,


advisory, strategic consulting, and program
management.

Ask the Director - Program Management:

Do you have a cyber focused mindset and cyber


conscious culture organization wide?

# 234 | Focus Area: Benefits Realisation


Management - MANAGEMENT

Manage, monitor and report progress, issues,


dependencies, risks to the program management,
internal stakeholders and/or steering committees.

297
Ask the Head of Technology Program Management:

Is project status reviewed with the steering and executive


teams at appropriate intervals?

# 233 | Focus Area: Software Development -


PRODUCT

Assure your design has involvement hiring and


developing high performing engineering teams or
product/program management teams.

Ask the Director, Program Management, Finance and


Human Resources:

Who are already supporters of the program in your


community?

# 232 | Focus Area: enterprise risk management


plan - MANAGEMENT

Develop experience managing third parties who may


provide augmentation for program management.

Ask the Head Program Management Business Support:

How should regulations and standards shape the


development of a BCM program?

# 231 | Focus Area: Supply Chain Optimization -


MANAGEMENT

Work collaboratively with cross functional teams in


Operations, Engineering, Contracts, and Finance and
Program Management.

Ask the Sr Manager, Technology Program Management:

Are there any networks, special contracts or other

298
competitive advantages that can be used?

# 230 | Focus Area: Customer Lifetime Value -


MANAGEMENT

Ensure strong program management, cross functional


collaboration, and leadership capabilities.

Ask the Head Director, Program Management:

What program management practices and methods are


used to ensure projects meet targets?

# 229 | Focus Area: Business Continuity


Management Risk - MANAGEMENT

Confirm that your group is involved in Project/Program


management and Quality Management.

Ask the Senior Director Program Management:

What has accounted for the delays in establishing a fully


functioning program management office?

# 228 | Focus Area: Transportation Management


Solutions - MANAGEMENT

Ensure your value-added program management,


best-in-class design-build expertise, and unparalleled
sustainability and economic solutions, build partnerships
and create solutions for current and future environmental
and infrastructure challenges.

Ask the Director of Program Management:

Does the technical expertise include the ability to offer


sustainable products and services?

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