Complete the sentences with one of the expressions.

Further to your letter regarding

Please accept my apologies
I sincerely regret the inconvenience
Strive to ensure
Fail in responsibilities
Investigate concerns
Gesture of goodwill
1. We promise to get back to you as soon as we ……………………………………….and clearly understand
what has happened.
2. Tom was fired because he…………………………………………….. He didn’t manage to do any of the tasks
on time.
3. We always ………………………………………. that all our clients are satisfied with everything.
4. ……………………………………………………………………the future meeting. We will send you the time and
place as soon as possible.
5. As a ……………………………………………….we offer you to stay in our hotel for a week for free.
6. ……………………………………………………… We will try to do our best to compensate the time you spend
waiting for our product.
7. ………………………………………………………..our staff made to you last week. Please find attached some
services you can use any time you want.