1.

They are responsible for representing your brand when interacting with potential
buyers. Customer service can break a company’s chance to turn a potential
customer into a loyal customer. After a positive customer service experience, 89% of
consumers report they are more likely to return and make another purchase. But when
they receive poor customer service, 61% of consumers say they have cut ties with a
brand.
2. Excellent customer service will protect relationships with customers who
experience a mistake down the road.
3. A positive customer service reputation makes people more likely to do
business with you.

 Impact of COVID-19 (Coronavirus) on the Global economy.

While it is difficult to tell exactly what the economic damage from the global COVID-
19 coronavirus pandemic has been, it has had severe negative impacts on the global
economy. During 2020, the world's collective gross domestic product (GDP) fell by
3.4 percent. To put this number in perspective, global GDP reached 84.54 trillion
U.S. dollars in 2020 – meaning that a 3.4 percent drop in economic growth results in
over two trillion U.S. dollars of lost economic output. However, the global economy
quickly recovered from the initial shock, reaching positive growth levels again in
2021. That year, it reached 92.3 trillion U.S. dollars and it is expected to continue to
grow in the coming years, although Russia's war in Ukraine since February 2022 and
its impact on the world's economy may hamper economic growth.

More people using digital devices for communicating and storing information
means that there is less reliance on paper, which reduces deforestation. Since
trees are an important source of oxygen and also absorb carbon dioxide, this further
reduces climate change.