Principle: The company deploys competent people and adequate resources aboard vessels in its fleet. Level Expectations Targets Suggested objective evidence Basic The company has processes that There are processes for management Crew policies and procedures address crew matters i.e., and recruitment of personnel. Selection criteria recruitment, training requirements, Recruitment process includes Job descriptions appraisals, manning levels, qualifications, competence, training, disciplinary procedures disciplinary, code of conduct, work, fitness to work, background checks, and rest hours, etc. document authenticity checks, interviews, etc. There is a code of conduct and a Medical checks. disciplinary procedure. Medical checks to ensure seafarers appraisal process. Recruitment of seafarers include a are fit for service. Appraisals reviewed in office ashore. pre-employment medical There is an appraisal process for all examination. seafarers. Appraisals are conducted regularly, and the appraisals are reviewed and followed up, where necessary.
Subject Area no. 9 Crew management & recruitment Level Expectations Targets Suggested objective evidence Basic Where crew management, is partially Annual audits of companies providing Records of audits. (cont’d) or fully outsourced, the crewing outsourced manning services. agency will undergo an annual audit by the ship manager to ensure the contracting company complies with all the ship manager’s requirements. The company has a policy on drug and The company supports its policy by Drug and Alcohol policy. alcohol abuse aboard its vessels carrying out drug and alcohol consistent with local laws and screening. industry best practices. Intermediate The company has HR processes for: There are procedures for obtaining Approval levels for different ranks. - crew recruitment with appropriate approvals at the appropriate levels of levels of approvals, - crew appraisal the company during the recruitment process with performance feedback process. and identification of training needs. Where applicable skill tests including Standards for language testing and - crew personal development plans language tests are conducted skill levels. - drug and alcohol testing Drug and alcohol policy includes - disciplinary procedures. testing. Drug and alcohol test results.
Subject Area no. 9 Crew management & recruitment Level Expectations Targets Suggested objective evidence Advanced Management level officers undergo Management level officers undergo Appraisals carried out by visiting appraisals appropriate to their appraisals during superintendent superintendents or during positions. visits or office visits. management level debriefings. The company has a defined Promotion procedure is defined. Promotion procedure / requirements. promotion process and aims to Career advancement is documented Career advancement records. promote vessel staff from within the by the company. fleet, if possible. Crew management is reviewed Manning levels are adjusted due to Records of additional manning annually. maintenance issues, changes to The Company monitors the retention trading patterns and transit through Review of retention rate. rate of management level officers high-risk security areas. Records of officer cadets. over a 2-year period. Manning levels are reviewed at least annually to Enhanced pre-employment medical Enhanced pre-employment medical ensure they are adequate. checks to screen for underlying checks. The company employs officer cadets conditions and illnesses. aboard its vessels. Medical checks include additional aspects of physical health.
Subject Area no. 9 Crew management & recruitment Level Expectations Targets Suggested objective evidence Excellence Current & future manning needs part Succession and recruitment planning Succession planning roadmap of company's annual review. includes profiling of competence, Review of retention rates and impact experience, and retirements. on manning needs. The company operates a formal cadet Deck/engine cadets form part of the training program to ensure future companies manning strategy. Cadet training program - KPI of cadets manning needs can be met. per ship.