BUSINESS AND

E-MAIL
ETIQUETTE

PRESENTED BY
Prashant
WHAT IS BUSINESS ETIQUETTE?

Business etiquette is a set of rules that govern

the way people interact with one another in
business, with customers, suppliers, with inside
or outside bodies. It is all about conveying the
right image and behaving in an appropriate
way.

Workplace Etiquette:
There are few universal workplace etiquettes
to remember -
: Acknowledge everyone you come into contact with. Even a simple "how are you or
smile will work.
: Clean up after yourself in shared spaces like meeting rooms.
: Shared respect when sharing items like pen or paper.
: Practice active listening in conversation and avoid interrupting.
: Don't overshare your personal life at work

Meal Etiquette:

: Put your napkin in your lap when you sit down.

: Don't start eating until everyone has received their food.
: Give equal opportunities for conversation while having your food.
: passing the dishes or food from left to right.
: chew your food with your mouth closed.
: After completing the food fold your napkin and put it to the left of
the plate.

 Professionalism:
Being professional means contributing to a pleasant, productive, and inclusive Work
environment. Professionalism includes entire types of behaviors.
here are some of them
: Keeping your word - when you make a commitment whether it is small or big
keep it.
: Being punctual always on time or early.
: Remaining calm even in the worst situation stay cool.
: Acting Flexible sometimes you have to stay late, show up early, change plans, move
meetings, and more to make things work. Unless this is happening all time, accommodate
these changes without raising a concern or stink.
: Using diplomacy - there will be people whom you don't like co-workers, fresher be kind to
them anyway.
: Follow the dress and maintain good hygiene.

 COMMUNICATION
ETIQUETTE
: A large majority hinges on
communication or depends on it

Phone Etiquette
: Don't speak too loudly or softly.
: Never interact on the phone while
you are with someone else.
: If you are on a conference call and
you are not speaking, mute yourself
so that others are not distracted by
the noise.
: Use a pleasant but professional
tone of voice.
E-MAIL ETIQUETTES
Having good email etiquette makes it more
likely that people will respond positively to
your emails. It shows people that you are
professional and polite, and makes it less
likely to cause misunderstandings.
: Aim to answer internal emails within
one day and external emails within
three days.
: Avoid overusing exclamation marks
and smiley faces.
: Default to "Reply" over "Reply All.
: "Check with each party before you
make an introduction.
: Check for grammar and spelling
before hitting "send.
: Don’t send anything that you
wouldn’t say in person.
 MEETING ETIQUETTES
"Meetings are an important aspect of business communication that allows teams to
share ideas, discuss strategy, and get on the same page about projects and priorities"
"some strategies for maintaining proper meeting etiquette,"
: Send a meeting agenda around when you invite people to attend so they can prepare for
the discussion in advance.
: Be mindful of time zones and the daily schedules of the people you're inviting when setting
a time so nobody has to attend a meeting too early or too late in the day.
: Cater lunch or ask people to bring lunch if your meeting is scheduled during a typical lunch
hour.
Introduce new team members or first-time attendees to the larger group.

"Once you know what to do, it's much easier to build

and maintain a great professional reputation.
KEEP IN
TOUCH
THANK YOU
Prashant30896@gmail.com
 https://boardclub.wixsite.com/my-site

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