Questions:

1. Have you ever tried to shop online?

Always Seldom Once Never

2. In the scale of 1-5 How often do you use E-commerce apps?

1 2 3 4 5

3. Did you find the products you were looking for on E-commerce?

Always Seldom Once Never

4. Did you receive your order within the expected timeline?

Always Seldom Once Never

5. How often do you rate your orders after receiving?

Always Seldom Once Never

6. Have you ever received a bad quality product that you bought through online?

Always Seldom Once Never

7. In 1-10 How satisfied you are with the quality of products of E-commerce?

1 2 3 4 5 6 7 8 9 10
8. Are you satisfied with E-commerce apps?

Always Seldom Once Never

9. Does the E-commerce apps helps you with your own necessities?

Always Seldom Once Never

10. How likely you recommend E-commerce to a family member, friend, or colleague?

Always Seldom Once Never