SERAP AKDOĞAN

CONTACT Detailed Sales Consultant well-known for providing persuasive

product demonstrations and convincing leads to make purchases.
İstanbul, Sarıyer 34396
Reliable, quick-paced and team-orientated. Dedicated and driven to
excel in sales-driven role.
5520242560
Results-focused commercial sales professional with hardworking
serapakdogan787@gmail.com style, proactive mindset and persuasive communication skills.
Accomplished in prospecting, customer acquisition and account
development for maximum profits. Always seeking out new sales
opportunities and driving revenue growth.
SKILLS High achieving individual with proven success reaching professional
• Customer liaison targets while delivering first-class customer service. Handles
• Sales strategies objections and complaints with skill and expertise. Motivated and
• Social selling personable worker fantastic at building rapport.
• Buyer analysis Productive employee with proven track record of successful project
• Product presentations management and producing quality outcomes through leadership and
• Product storytelling team motivation. Works with clients to determine requirements and
• Contact negotiating provide excellent service.
• Managing the Crisis
• Communication skills
EXPERIENCE
December 2019 to Current
ADDITIONAL INFORMATION Sales Consultant Turkcell Superonline İletişim Hizmetleri A.Ş.,
• Computer Information İstanbul, Kağıthane
• Ms Office, Outlook, Excel, • Determined prospect needs and crafted appropriate responses along
Powerpoint, Word with information on suitable products and services.
• Demonstrated products to show potential buyers benefits and
advantages and encourage purchases.
• Shared comprehensive brand and product knowledge to maximise
CERTIFICATIONS
sales.
• Patient admission - Medical secretariat • Delivered professional presentations and used optimum sales
certified techniques to consistently meet sales quotas.
• Monitored market conditions and competitor actions impacting
company sales activities.
LANGUAGES
January 2019 to October 2022
Turkish, English: First Language
Waiter Nusr-et Burger, İstanbul, Sarıyer
Turkish: C2 • Anticipated and addressed guests' service needs.
• Delivered friendly and fast service to process high-volume food and
Proficient drink orders at peak times.
English: A2 • Upsold, cross-sold and recommended additional items to customers
to increase restaurant sales.
Elementary • Resolved customer complaints promptly, escalating larger
operational concerns to management.
• Maintained safe food handling standards at all times.
HOBBIES • Seated guests promptly and managed table wait times.

• Cinema, Theater Activities, Singing,

June 2017 to August 2018
Reading Books.
Sales Consultant Mass Sports Club, İstanbul, Sarıyer
• Liaised with customers to determine needs and provide
recommendations.
• Explaining the benefits and advantages of sports to potential
customers and getting them to register.
• Determined prospect needs and crafted appropriate responses along
with information on suitable products and services.

January 2016 to July 2017

Sales Representative Shake Shack, İstanbul, Kağıthane
• Interfaced with customers to resolve problems and meet diverse
needs.
• Liaised with customers to determine needs and provide
recommendations.
• Handled customers' questions, problems and complaints personally
and face to face.

EDUCATION
associate degree Business
Eskişehir Anadolu Üniversitesi, Eskişehir