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RESPONSE
FREDERICK L. OSWALD
Michigan State University
LEAETTA M. HOUGH
The Dunnette Group, Ltd.
Abstract
The goal of our focal article was to provide a current perspective on personality testing and its use in organizational
research and to elicit constructive discussion and suggestions for future research and practice. The present article caps off
the discussion by integrating the main ideas presented in the commentaries within our original framework of questions
and topics, with the immodest hope of advancing our understanding of personality and its measurement in the context of
industrial–organizational psychology. In short, we recommend continuing to take advantage of the organizing frame-
work of the Big Five while also pursuing more ‘‘bottom-up’’ approaches that examine facet-level relationships with
multidimensional performance outcomes, in addition to developing process models that include more proximal moti-
vational and situational variables. Work along these lines is valuable to both organizational science and practice.
In our focal article (Hough & Oswald, 2008), ing and contrasting the differing and some-
our goal was to provide a current perspective times opposing points of view.
on personality testing and its use in organi-
zational research and to elicit constructive
Multidimensional Models of Job
discussion and suggestions for future
Performance, Personality
research and practice. We are thrilled with
Measurement, and Taxonomic Issues
the wide range of insightful commentary that
our article inspired, and more generally that We noted in our focal article that (a) multi-
this new Society for Industrial and Organi- dimensional models of job performance had
zational Psychology’s journal is creating become more refined over the past 2 de-
a useful and exciting intellectual exchange. cades, in particular incorporating more
Below, we have integrated the ideas pre- personality-relevant performance constructs;
sented in the commentaries into our original (b) such refinement should enable us to focus
framework of questions and topics, compar- more precisely on those personality con-
structs that enhance our understanding of
the relationships between personality varia-
bles and performance; (c) as a taxonomic
Correspondence concerning this article should be
addressed to Fred Oswald, E-mail: foswald@rice.edu structure, each factor of the five-factor model
Address: Rice University, Department of Psychol- of personality is usually too heterogeneous,
ogy, 6100 Main Street, MS 205, Houston, TX 77007 a facet-level approach to validity is a
Frederick L. Oswald, Department of Psychology,
Michigan State University; Leaetta M. Hough, The Dun- ‘‘bottom-up’’ approach that can tell us em-
nette Group, Ltd. pirically whether it is more useful than the
323
324 F.L. Oswald and L.M. Hough
five-factor model in building our science gesting, for instance, that traits be conceptu-
and practice; (d) additional theory-based alized and measured on the independent
and process-based variables need to be incor- variable side so narrowly that personality
porated into our models relating personality items essentially repeat the same question
to performance; and (e) we should build just to raise the alpha level or that job perfor-
detailed cumulative databases that contain mance on the dependent variable side be
information about personality and criterion broken down into constituent parts that are
relationships, systematically organized by microscopic or mechanistic. Furthermore,
measurement method, situation, and other we agree with Stewart that personality traits
known moderator variables. are especially predictive in the sort of open
Stewart (2008) suggests that to focus on social and teamwork environments that he
narrower personality constructs, as we have describes; however, we argue that an empir-
encouraged, is to sacrifice or at least turn ical understanding that facets are driving
a blind eye to the validity that has been found prediction by the Big Five can be illuminat-
for broader personality constructs predicting ing. We are not suggesting an infinite regress
broad performance behaviors. We agree that of ‘‘going narrow.’’ Conceptually and prac-
from a practical perspective, broad personal- tically we, like other researchers (e.g.,
ity traits can be predictive of similarly broad Paunonen, Rothstein, & Jackson, 1999;
work behaviors (Hough & Ones, 2001). In Schneider, Hough, & Dunnette, 1999; van
fact, the more complex the performance cri- Iddekinge, Taylor, & Eidson, 2005), think
terion is, the more multifaceted the person- that a bottom-up approach to understanding
ality predictor may have to be (Hogan & personality at the facet-level complements
Roberts, 1996; Hough & Ones, 2001). The the Big Five top-down approach and may
prediction afforded by broad personality help us understand how and when personal-
constructs, however, does not preclude the ity is predictive of performance outcomes,
need for additional research on relationships such as for the traits of Conscientiousness
between personality facets and performance (Roberts, Bogg, Walton, Chernyshenko, &
dimensions. Do all facets of Conscientious- Stark, 2004; Roberts, Chernyshenko, Stark,
ness contribute to the prediction of absentee- & Goldberg, 2005) and Openness to Experi-
ism or are only some of them responsible? Do ence (Chernyshenko, Stark, Woo, & Conz,
different facets of Conscientiousness predict 2008). As Barrett (2008) notes, facets can
attention to detail for detail-oriented jobs? have low correlations between one another
and Do facets of Conscientiousness help within the same Big Five construct and
us better understand the mediating and hence are empirically distinguishable, leav-
moderating variables that qualify or explain ing the door open to finding useful patterns
Conscientiousness–performance relation- of differential validity (see also Hough,
ships? Research involving facet-level per- 1992). We clearly agree with Barrett that
sonality measures and multidimensional Conscientiousness is too broad and hetero-
performance outcomes helps address ques- geneous of a factor to consider it as a unitary
tions like these, and it also helps to make very and consistently valid predictor across all
general statements about the Big Five factors occupations and criteria. The broad con-
predicting job performance more useful struct of Conscientiousness is not highly pre-
and precise. In other words, both practice dictive of creative outcomes, for example
and theory can improve when we understand (Feist, 1998; Hough, 1992; Hough &
better exactly how and when broad traits are Dilchert, 2007; Hough & Furnham, 2003),
predictive. Personality-based job analysis and the Conscientiousness facets of depend-
has led to developing performance criteria ability and achievement have demonstrated
that are predicted better by facets than by differential prediction for performance out-
broader constructs (Jenkins & Griffith, 2004). comes at both the individual and team
But neither Stewart nor you, gentle levels (LePine, 2003; LePine, Colquitt, &
reader, should mistake us: We are not sug- Erez, 2000). Other differential relationships
Personality testing and industrial–organizational psychology: Response 325
between personality facets and performance have scales. Current progress has instead
were discussed in our focal article. been made through several major meta-
Although arguing for more bottom-up re- analyses of different personality scales,
search on personality, we also acknowledge applied in organizational contexts, that have
that for practical and/or theoretical reasons, provided our field with knowledge that gen-
it is likely that some personality constructs eralizes. There is a fair middle ground
are more profitably explored at a facet level between broad meta-analyses and scale-
than are others. For instance, a meta-analysis specific analyses that is consistent with Bar-
has indicated that some facets of Conscien- rett’s concerns: developing databases and
tiousness (e.g., achievement, dependability meta-analyses of more refined personality
and order) are found to provide incremental and performance constructs, such as facets
validity for some combinations of job types of the Big Five and types of counterproduc-
and performance criterion but not for others tive work behavior (see Hough & Ones,
(Dudley, Orvis, Liebecki, & Cortina, 2006). 2001, for a nomological-web clustering
Similarly, the facets of Extraversion (e.g., approach).
dominance, sociability, and energy level) Johnson (2008) takes this more refined
have shown differential relationships with approach when he reviews and integrates
criteria (Hough, 1992; Hough, Ones, & theoretical models that involve substantive
Viswesvaran, 1998). Facets of Agreeable- moderators and mediators that explain vari-
ness, on the other hand, do not appear to ance in and across personality–performance
exhibit such differential relationships. relationships. The Johnson and Hezlett
Hence, broad Agreeableness may be useful (2008) model that he describes is a demon-
for predicting the social aspects of work, but stration of the complexity of factors and var-
facets of Extraversion may be more useful to iables that determine performance. Clearly,
this end. It is also worth considering that the world of work is not bivariate, and their
methods other than self-report for collecting model confirms our original comment that
personality data may lead to different pat- the ‘‘complexity of the nomological nets of
terns of empirical distinctiveness and incre- personality constructs is enormous.’’ They
mental validity at the facet level. are, thankfully, much more specific than
Barrett is skeptical of meta-analytic we were: Their model contains variables
results on personality–performance relation- related to motivation that, are relatively dis-
ships, for one because by contrast, practi- tal (e.g., work attitudes) and proximal (e.g.,
tioners want to obtain the best validity self-regulation) with respect to job perfor-
coefficients for particular measures and in mance outcomes. Models like these are
a particular occupational setting. It is true important because they suggest that moti-
that different personality scales do comprise vational variables more proximal to perfor-
different sets of items, and therefore some mance are meaningful (see also Humphreys
organizations may be especially interested & Revelle, 1984; Kanfer, 1990) and also
in the specific measures they use. But from because they make explicit the fact that not
a theoretical standpoint, these items and all relevant variables in a performance
scales are indicators of constructs, and model may be available in the practice of
meta-analyses that have organized personal- personnel selection. For instance, Johnson’s
ity scales at the construct and facet levels of model indicates that on-the-job stress will
the Big Five have provided theoretically use- show negative correlations with job perfor-
ful and important information concerning mance, but in a selection setting, a more dis-
criterion-related validity. A measure-specific tal measure of general stress tolerance may
approach can also be useful, but if followed have to suffice for understanding that partic-
exclusively, it could severely hinder our field ular relationship in a job applicant sample.
as a science. We do not want to return to the We concur with Stewart that we also need
‘‘good old daze’’ (Hough, 1997) of the past good models of the determinants of team
with as many personality constructs as we performance, and models of individual
326 F.L. Oswald and L.M. Hough
performance are not enough in many cases. factor model of personality (e.g., Paunonen,
We reiterate our point that if we understand 1998; Paunonen & Ashton, 2001; Roberts
the nomological net of narrower (e.g., Big et al., 2005). Personality constructs mea-
Five facet-level) variables, we are more sured at this level will become increasingly
likely to combine these facets more strategi- important in models, measures, and meta-
cally and efficiently into broader variables analyses of individual- and team-level
that are useful for both individual- and job performance.
team-level performance models, thereby
advancing both our science and practice.
Importance of Situations
Composition models suggest that such vari-
ables may differ for individual- and team- In our focal article, we asserted that (a) sit-
level performance models (Chan, 1998), uations often moderate or mediate relation-
but at each level, they are composed of ships between personality constructs and
well-understood facet-level personality var- work performance at both the individual
iables. We are suggesting that measures of and the team levels, (b) more attention to
facet-level constructs remain intact; they the situation is needed in the measurement
are simply configured differently at the of personality constructs, (c) more attention
broader level, depending upon factors such to the situation is needed in our models of
as the level of analysis and the dependent performance, and (d) our science and prac-
variables figuring into the performance tice would be aided by the development of
model of interest. a taxonomy of situations.
Regarding measurement in personality, Christiansen and Tett (2008) cogently
multiple items (or other measures) that sam- detail the need to examine the effects of
ple content representatively from the rele- situational characteristics on the expression
vant construct domain are required for item of personality-relevant behavior because
covariances to build up geometrically and research to date has found moderate and het-
overwhelm the idiosyncrasies of item- erogeneous levels of validity in personality–
specific variance. The heterogeneity of con- performance relationships. Situational
tent sampled by items tends toward lowering characteristics, if they are investigated,
alpha reliability, but sampling a large often lack the detail that the authors
number of such items tends to raise it (Little, would recommend. From a psychological
Lindenberger, & Nesselroade, 1999). Under- point of view, it may be profitable to mea-
standing the nature of content heterogeneity sure situations more directly in terms of
is critical when sampling items to form personality, in terms of how much choice
a measure of a broad construct, such as behavior is allowable, how much respon-
a Big Five personality construct, and to us sibility is provided, and so on. Personality-
that often means understanding the reliabil- relevant performance data are often too
ity and validity of its facets. This same argu- coarse (e.g., a cursory supervisory perfor-
ment applies to defining a facet carefully mance appraisal); better data may come
such that content sampling is appropriate from multiple-perspective feedback instru-
at the facet level as well (see Comrey, ments that provide different types of data
1988; Hogan, 1983). (e.g., data on teamwork/helping behavior
We believe a consensus is emerging: As from peer ratings; data on customer inter-
we refine our conceptualization and mea- actions from the customer and employee
surement of the dependent variables of criti- ratings themselves). Also the O*NET may
cal importance to organizations, the science provide a good start, as the authors note.
and practice of industrial–organizational Hierarchical linear models (HLM) in-
psychology will benefit from conceptualizing corporate and test relationships at the
and measuring most personality variables at individual level, situational level, and cross-
a commensurate level not too far off from the level interactions: Personality-relevant situ-
level of specificity of the facets of the five- ational characteristics—at the job, social,
Personality testing and industrial–organizational psychology: Response 327
impact of a scale when used operationally, Five remains a useful organizing framework,
and White et al. provide empirical evidence that facet-level personality research should
with sample sizes in the thousands. Hough, become very productive these days, given
Oswald, and Ployhart (2001) summarized that the job performance domain on the
mean score differences between Whites dependent variable side of the equation has
and protected classes and men and women become more refined and multidimensional
at broadly and more narrowly defined con- than ever before. Moreover, process models
struct levels. They concluded: that incorporate motivational mediators and
situational moderators will also benefit
Research clearly indicates that the set- greatly from empirical and theoretical work
ting, the sample, the construct and the taking a facet-level approach to personality.
level of construct specificity can all, Situational characteristics in such models
either individually or in combination, deserve to be measured in their own right
moderate the magnitude of differences rather than by proxy, so that situational mod-
between groups. Employers using tests erating effects are modeled appropriately.
in employment settings need to assess Furthermore, process models will be en-
accurately the requirements of work. hanced by incorporating the dimension of
When the exact nature of work is speci- time, and continued use of longitudinal
fied, the appropriate predictors may or analytic methods will inform how and
may not have adverse impact against when personality prediction unfolds over
some groups. (p. 152) the course of time (see Chan & Schmitt,
2000; Schmitt, Oswald, Friede, Imus, &
Adverse impact concerns are yet another Merritt, 2008).
reason for the importance of accumulat- Our maturing development of personality
ing information about mean scores and theory and measurement in organizational
criterion-related validities at a narrower con- research cannot be blind to the real-world
struct level than the factors in the five factor context in which measurement occurs. The
model of personality. Subgroup mean differ- high-stakes context of personnel selection
ences across facets have implications for the means that test faking will continue to be
facets one might choose to combine when a topic worthy of pursuit, and we noted par-
creating a predictor composite. ticularly productive and unproductive direc-
Barrett commented that the U.S. Depart- tions for future research. The legal context
ment of Justice (DOJ) has a history of advo- also must not be ignored, and the pressure
cating for the sole use of personality tests as to ensure the job relevance of personality
an ‘‘alternative’’ to cognitive ability tests for measures administered as part of a selection
the selection of safety forces. DOJ’s actual battery of tests will continue to mount.
history is to argue that personality in combi- We want to close with our appreciation
nation with cognitive ability is a preferable for the opportunity to participate with our
‘‘alternative’’ to the use of cognitive ability commentators in the scholarly interchange
tests alone, although the court never ruled of this new journal format, and we hope to
on the ‘‘alternatives’’ part of the City of have done no less than to inform and inspire
Garland, TX, case to which Barrett refers. those involved in organizational research
and practice in personality testing, at least
by some small amount.
Conclusions
This exchange on the role of personality test-
ing in organizational research has stimulated
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