Professional

Skills in
Management
Know your resource perosn

Nuwan Gamage
PhD Scholar, MBA (SJP),Pg.Dip:Mkt, MCIM, MSLIM.

The President, Sri Lanka Institute of Marketing (SLIM)

Group Head of Corporate A airs, Communications

and Sustainability at Arinma Holdings (Pvt) Ltd
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KASH

Knowledge
The state of being aware of something (facts or
concepts)

Knowledge Attitude Attitude

Feelings, emotions, beliefs, or values related to

something or someone 

Skills

Ability to perform tasks or activities measured in time

and precision

Skills Habit
Habit
Aspects of behaviour that are performed repeatedly
and consistently without conscious e ort or thought
 
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 SKILLS

Generic or Soft Skills

Written communication, Leadership, teamwork, digital
literacy, problem solving, and information literacy

Speci c or Hard Skills

Work-speci c skills relate to the technical things you
need to do on the job. They are the skills you need to
do the tasks your job requires.
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 Emotional Intelligence (EI)

This involves the ability to control one’s own emotions not to lose
your cool and get angry. It also involves showing your emotions
Successful Manager when appropriate, to show empathy or provide support.

Should Have.
Critical Thinking Problem-solving and decision-making
Managers are presented with many decisions and options throughout the
day, and they must possess the skills to think clearly and critically in order
to make educated decisions.
This involves being able to research required information, having the
wherewithal to interpret it, evaluate the pros and cons and come to a
swift, yet reasonable decision.

Team Building Organisation and delegation Interpersonal skills and relationship

management
Leaders must be able to form true teams with their subordinates, helping
them learn how to work together, respect each other, listen to di erent
opinions and help one another.
Team Building  is a critical managerial skill that not only helps employees
but also improves productivity for the overall company.

Mentorship - motivation
All individuals have some sort of goals for their careers, even those that
have worked for decades on end. Today’s manager needs to realise that
and help employees meet their goals

Readings : https://hbr.org/2022/07/as-the-world-shifts-so-should-leaders

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Emotional Intelligence

Five Component
of EI
Leadership Styles
Knowing your leadership style is
critical because it can help you
determine how you a ect those who
are under your direct in uence. How
do your direct reports see you? Do
they feel you’re an e ective leader?
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Leadership (Sustainable)

Purposeful Leadership

Be clear about your purpose.

Be clear about your role.
Be clear about whom you serve.
Be driven by values.
Be authentic.

• Have you decided what kind of leader you want to

be?
• How would you describe your purpose?How would
you describe your role?
• What are you doing to create an environment in
which others can thrive and ourish?
• Who are you serving?
• What values de ne you?
• Are you doing your best to be authentic,
approachable, and vulnerable?
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Leadership Styles
Activity
See You Soon…