Professional

Skills in
Management
Personal Development Skills
 Human Communication
Behaviours
Passive-aggressive

Passive-aggressive behaviour is a pattern of indirectly expressing negative

Aggressive feelings instead of openly addressing them. There's a disconnect between
Aggressive behaviour is characterized by violence and hostility towards what a person who exhibits passive-aggressive behavior says and what he
others. Unlike those with assertive behaviour, an individual who has an or she does.
aggressive behaviour is not concerned about others. He is sel sh and very
opinionated. He does not listen to others but approaches the situation
from his point of view alone. Aggressive behaviour and assertive
behaviour share a certain characteristic.

Passive
Those with a passive behaviour are non-expressive. They do not express
their opinions or their needs. They do not play an active role and allows
others to make choices for them. They are usually indi erent to others and
are isolated. 

Assertive
Assertive behaviour is characterized by honesty, con dence, care,
active participation, and concern for the rights of others. A person
who displays assertive behaviour is always honest and speaks con dently.
He actively engages in the situation and deals directly with the problem.
Such behaviour is often considered as superior and a better method of
dealing with situations.

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Self Awareness

Are you the same person who was there in 2012?

All of us have seen what this is like in the last three years, as we slowly try
and emerge from the COVID pandemic. If we think about the people we
used to be three years ago, before the pandemic, we can see how we
have changed. We can see how anxiety and isolation and upheavals in our
lives and livelihoods, how this has changed us, changed our
outlook, changed our perspective. But there is a paradox here, and the
paradox is when we look backwards, we can see enormous changes in
who we have become. But when we look forwards, we tend to imagine
that we're going to be the same people in the future.

 Self Awareness

All Focusing on the self-awareness ability, anyone could say with

con dence: “I am quite self-aware”. However, this is a hard skill to
de ne; self-awareness is an ongoing process involving the following:

• Being open to constant learning and development

• Being open to feedback
• Being open minded about your strengths
• Being open minded about your weaknesses
• Being aware of your personal blind spots
• Listening without justifying
• Staying curious; asking questions to improve problem solving and/or
decision making
• Always setting new standards about yourself
• Embracing self-awareness as a standard practice in your life
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The Four Self-Awareness Archetypes
This 2X2 maps internal self-awareness (how well you know yourself) against external self-awareness (how well you
understand how others see you):
Personal SWOT Analysis
Strengths Weaknesses
• What advantages do you have that others don't have (for example,
skills, certi cations, education, or connections)
• What tasks do you usually avoid because you don't feel con dent doing them?

• What do you do better than anyone else?

• What will the people around you see as your weaknesses?

• What personal resources can you access?

• Are you completely con dent in your education and skills training? If not,
• What do other people (and your boss, in particular) see as your where are you weakest?

strengths?
• What are your negative work habits (for example, are you often late, are you
• Which of your achievements are you most proud of?
disorganised, do you have a short temper, or are you poor at handling stress)?

• What values do you believe in that others fail to exhibit?

• Do you have personality traits that hold you back in your eld? For instance, if
• Are you part of a network that no one else is involved in? If so, what you have to conduct meetings on a regular basis, a fear of public speaking
connections do you have with in uential people? would be a major weakness.

Opportunities Threats
• What What new technology can help you? Or can you get help from others or from
people via the internet?

• Is your industry growing? If so, how can you take advantage of the current market?
• What tasks do you usually avoid because you don't feel con dent doing them?
• Do you have a network of strategic contacts to help you, or o er good advice?
What obstacles do you currently face at work?

• What trends (management or otherwise) do you see in your company, and how can • Are any of your colleagues competing with you for projects or roles?

you take advantage of them?

• Is your job (or the demand for the things you do) changing?

• Are any of your competitors failing to do something important? If so, can you take • Does changing technology threaten your position?

advantage of their mistakes?

• Could any of your weaknesses lead to threats?

• Is there a need in your company or industry that no one is lling?

• Do your customers or vendors complain about something in your company? If so,

could you create an opportunity by o ering a solution?

• You might nd useful opportunities in the following:

• Networking events, educational classes, or conferences.

• A colleague going on an extended leave. Could you take on some of this person's
projects to gain experience?

• A new role or project that forces you to learn new skills, like public speaking or
international relations.

• A company expansion or acquisition. Do you have speci c skills (like a second

language) that could help with the process?

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Personal Development
Personal Branding
Unlike companies or products, individuals possess intrinsic
personal branding as a result of personality qualities, past
experience and development, and communication with
others-whether they know it or not.

In this sense, every person already has a personal brand of

some kind. The challenge is to manage that brand
strategically. We o er a process for doing so, beginning with
self-analysis. 

Rules Of Personal Branding

Have a focus.
Be genuine.
Tell a story.
Be consistent.
Create a positive impact.
Follow a successful example.
Live your brand.
Let other people tell your story.
Leave a legacy.
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 Developing a Self-Development
Strategy

To create a personal growth and professional development

plan, start by de ning your results and motivation. Next,
determine the required skills, perform a self-assessment and
identify one area that needs attention. Finally, you can
develop an action plan using the "SMART" goal-setting
method.

De ne Results and Motivation.

Determine Required Skills.
Perform a Skills Self-Assessment.
Isolate One Skill
Develop an Action Plan
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 Work-life Balance

What Is Work Life Balance?

A balanced lifestyle would look like, I’ve found that most people
end up describing things like:
• Making a bigger impact at work and in the world (but without
sacri cing your personal healthy or happiness for it),
• Having a positive impact on your kids’ lives,
• Being present in the moment (with actual space to think),
• Prioritising what’s important to you (including self-care)
without guilt, shame or apology,
• Having strong boundaries that you feel good about enforcing,
and
• Letting go of trying to do/have it all.

What You Need to Know (To Create A More Balanced

Lifestyle)
If you want to create a more balanced life, then you must
rst understand why work life balance is important. Because
it’s di cult to create something that you don’t understand. And
warning: creating a more balanced lifestyle isn’t easy. It requires
you to:
• Prioritise what’s truly important (and drop the rest),
• Take control over your career path, and
• Simplify your life.
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See You Soon…