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Chapter 1.2
Chapter 1.2
Chapter 1.2
Manual
TEACHING
BUSINESS
ENGLISH
Part 1.2.
General Comments:
• Follow the assignment expectations. Lesson plans should be clearly written and
supported.
• If you and a partner or friend are both registered for the same TESOL correspondence
or online course, you are to complete your assignments individually. All assignments
must be original work.
• This is a 50-hour course that must be completed within half a year of the starting date.
The starting date is the date on which the course was sent to you the first time.
Technical Comments
ASSIGNMENT CHECKLIST
Assignment Name:
COURSE OUTLINE
Welcome to the International TEFL Training Institute Business English Course. Your
commitment to quality language learning, professional development and teaching will
increase your potential for success throughout your teaching career. The following will
offer an introduction to Teaching English for Specific Purposes and an overview of what
will be covered in the Business English Training Course. The Business English Course is
comprised of two core sections and a bonus section.
Section 1:
Chapter 1.1 – An introduction and overview of English for Specific Purposes (ESP),
who your target students are and the process of teaching Business English
Chapter 1.2 – Methods and approaches to teaching Business English
Chapter 1.3 – The four language acquisition skills and how they are applied to teaching
Business English
Chapter 1.4 – Case studies in which you will have to analyze materials that have already
been developed
Chapter 1.5 – Evaluation and how to evaluate the progress of your students and the
course
Section 3, Bonus Section: Soft skills for Business English. There aren’t any
assignments in this section.
Chapter 3.1 – Information on working successfully with business people as students; the
importance of incorporating soft skills
Chapter 3.2 – Idioms
Chapter 3.3 – Business jargon
CHAPTER 1.2:
E
Assignment 1
English for Specific Purposes
Analyze the ESP course module “Entrepreneurship” on pages 7 to 29 and
answer the following questions:
Entrepreneurship
Pre-Entrepreneur Skills Module Curriculum Outline:
This ten-week course is intended to provide English as a Second Language (ESL) to
participants at a high intermediate to advanced level of language with an introduction to
the central concepts and vocabulary of U.S. Entrepreneurship. The course will be
comprised of 35 hours of instruction per week – consisting of both in-class participation
and outside research. The modules outlined in this package will serve as the vehicle to
enable the participants to communicate in the fundamental areas of small business
ownership.
It is important to note that this ESL course focuses on communication skills that enable
the client to deal with the content of the subject matter. There is no intention to teach the
content of small business management, but to teach the language skills, which support
learning of that content at a later stage.
Through the use of case studies, relevant exercises, role-plays, videos, interviews and
guest speakers, the participants will complete each module with varying degrees of
competence. It may be necessary to supplement the learning of those who have not
mastered the content of the modules through consulting mechanisms with ESL
professionals in order to ensure adequate performance in the subsequent small business
course, Entrepreneur Skills.
Introduction, Entrepreneurship:
The objective of the materials in this module is for participants to become familiar with
the language and concepts related to entrepreneurship. Case studies, videos, discussion
questions and material related to small business ownership will be used to achieve this
end.
• have collected, analyzed and discussed several newspaper articles about local and
regional entrepreneurs
Note: Instructors should encourage participants to begin collecting news articles about
entrepreneurs. These provide an excellent source of information and vocabulary and
can be used to generate practical, relevant reading exercises.
Method: Begin by asking participants to name and describe someone who you believe is
an entrepreneur. Offer suggestions from all areas of business. Write the information on
the board.
Divide the large group into smaller groups of three to four people. Ask each group to
discuss and record what they think is involved in being an entrepreneur. Vocabulary and
ideas which should be covered:
Method: On the first day of the course break the large group into smaller groups of three
or four and hand out a newspaper to each (use different newspapers for each group).
Instruct participants to find any articles relating to entrepreneurship to share with the
group.
Instruct participants to begin keeping their own file of clippings, which will be used
throughout the course for reading, research and other exercises.
They will differentiate among characteristics that are most desirable and undesirable for
entrepreneurs.
Materials:
Method: Write three headings on the board: Most Desirable, Desirable, and Undesirable.
Discuss each heading with the group so that all participants understand what each means,
particularly the Undesirable heading (see “Background Information” section below).
Make sure participants realize that a characteristic that is undesirable for an entrepreneur
is not undesirable for another type of individual.
Show the video and, based on the above criteria used to identify entrepreneurial
characteristics, identify which characteristics are demonstrated by Mel Fisher of the
“Atocha: A Quest for Treasure” team.
Have the participants read the case study “Entrepreneurs Are Made, Not Born”, and
answer the questions that precede the article.
Tolerance for Risk, Ambiguity, and Uncertainty: Entrepreneurs are not gamblers; they
take calculated risks. While willing to take risks, they calculate each risk carefully and
thoroughly and do everything possible to stack the odds in their favor. Shrewd
entrepreneurs convince others to share the inherent financial and business risks with
them; they manage risk by transferring at least some of it to others. Motives involving
self-achievement, avoidance of unnecessary risk, the desire for feedback, personal
innovation, and a positive orientation to the future are usually strong in successful
entrepreneurs. Entrepreneurs tolerate ambiguity and uncertainty and are comfortable
with conflict.
Intelligence: Intelligence and conceptual ability are great advantages for an entrepreneur.
“Street smart” or having a “nose for business”, also the entrepreneur’s “gut feeling and
instincts” are special types of intelligence.
Values: A person’s values reflect the environment and the background from which that
person comes. Values are developed early in life and become an integral part of that
individual.
Being Macho: Macho people try to prove they are better than, and can beat anyone else.
They often try to prove themselves by taking large risks and exposing themselves to
danger. When combined with overconfidence, a sure recipe for disaster results.
Impulsiveness: When faced with a decision, these people feel that they must do
something, do anything, and do it quickly. They act harshly. They do not review the
alternatives before execution.
Outer Control: People with outer control feel that there is little if anything they can do
to control a situation.
Perfectionist: The time and cost implications of perfection are very high, with
opportunities being passed by because another project is not yet "perfected." It is
important not to confuse perfectionism with having high standards.
Know-It-All: Know-it-alls actually have· very few answers and fail to recognize that
they do not know the answers. .
Counter Dependency: The most extreme and severe form of independence, can be
limiting mind-set. In an effort to accomplish things all by themselves, such people often
accomplish very little.
(Adapted from Jeffry A. Timmons. New Venture Creation: Entrepreneurship for the 21st
Century 8th ed. Boston, MA: Irwin Publications, 2008)
Case Study,
Entrepreneurs Are Made Not Born:
2. What other factors are mentioned in this article as contributing to the success
of an enterprise?
Entrepreneurs these days play a mythical role in American culture. They're our risk-
taking adventurers. Heroes of the new economy. And the INC. 500 - the nation's fastest
growing privately held companies are entrepreneurship incarnate, they are the stuff of
myth. You want life on the leading edge? Daring leaps into the unknown? Ask the
founders of the INC. 500 companies, how they got their start.
Or so we figured. .
We certainly posed the questions. By way of an eight-page survey and dozens of follow-
up phone calls, we asked INC. 500 CEOs to recall for us how they came to create a
company. We probed their background and experience. We asked them where they got
the idea tor their business, how they financed the whole thing. Given the mythology of
entrepreneurship, we expected tales of inspiration and imagination of boldly going where
no man (or woman) had gone before.
The inescapable conclusion: entrepreneurs are made, not born. They are made by their
experience. Made by the changing marketplaces in which they find themselves. Granted,
maybe there's some quirk of personality, some subtlety of background that separates
these INC. 500 CEOs from their erstwhile counterparts who kept climbing the corporate
ladders. But we don't know how to describe that difference, and we doubt it will be the
same for everyone. What is the same--what crops up over and over in the stories we hear
- is what you might call situational entrepreneurship. As individuals, these people aren't
so different from the rest of us. But they were working in situations where, thanks to their
experience, they knew exactly how to go about building a business. · They were smart
enough to spot the opportunity and knowledgeable enough to take the right first steps.
It's always tempting to glamorize the dramatic adventures in the business world; like the
movie stars and major-league ball players, they lend a little pizzazz to everything they
touch. But maybe it's not so discouraging to find that entrepreneurship is a more mundane
matter than it is sometimes portrayed. As the stories and statistics of our survey show,
you don't need to be a person of mythical proportions to be very, very successful in
building a company.
Like the rest of the press, we’re constantly on the lookout for heroes. In our case, that
means entrepreneurs who are somehow larger than life, who have seemingly inborn traits
that allow them to succeed and sometimes fail–in spectacular fashion. We paint verbal
portraits of these men and women, hailing them as entrepreneurs of the year or the decade,
holding them up as exemplars. The rocketing growth of INC. 500 companies fits
naturally into this scheme of things. We know that somewhere among each year’s list
will be CEOs who can tell us truly astonishing stories, stories of breathtaking risk and of
soul-satisfaction.
But the unemotional numbers of the survey teach a different lesson: that these characters
are the exception, not the rule, and that the creators of the INC. 500 companies are down-
to-earth, practical-minded people for whom, more often than not, building a business was
simply the next logical step in a career. Jim Hanahan spent 23 years with an insurance
company. Then the market shifted ever so slightly, threatening to undercut a small part of
his employer’s business. Hanahan decided he’d rather switch than fight and set up a
company of his own to capitalize on the new environment. Other stories are similar. After
22 years in the industry, Bobby Frost started a mirror manufacturing company to take
advantage of technology that his employer was ignoring. Tom School spent 13 years with
Young & Rubicam in Detroit before setting up his own ad agency, seeking clients he
thought Y & R was overlooking.
Being an Entrepreneur
Deciding to Enter Business:
The development of small business is very important to the economy. Starting a small
business is hard work but it is also very reverent. An entrepreneur is a risk taker;
someone who likes to be independent, has confidence in an idea and in his or her abilities,
and is willing to work hard to be successful.
In addition to being the right kind of person to start a small business, an entrepreneur
must also consider the following:
Assets – anything of worth that is owned by a person or business. Your personal assets
are the money you have, the money owed to you, any securities you won such as bonds
and stocks, the property you own, whatever part of your home you own, your furniture,
appliances and other goods you own. The assets of a business are the same.
Mortgage – a financial agreement for a loan that is used to buy a house. The house or
land belongs to the lender until the money is paid.
Market Value – the financial worth of something that is offered for sale.
Life Insurance – a system of payment in case of loss of life. A person who buys life
insurance wants money to be paid to a certain person or persons after his or her death.
Beneficiary – the person(s) named to receive the life insurance payments after the death
of the person, called the policyholder, who bought the life insurance.
George is 32 years old and married with one child. He has been in Canada for seven
years. During that time, he worked as a busboy, then as a waiter and an assistant
manager at a small downtown restaurant. At present, he is making $28,000 per year as
an assistant manager in a health club restaurant. He has held his job for four years, but
thinks there is no security in his position. Because of this, George took a course in
small business management last year.
George’s wife, Susan, also works. She is a bookkeeper making $27,000 a year, and is
willing to help her husband with his business.
Together, George and Susan have $3,000 in a joint bank savings account. They are
joint owners of a 500 square meters semi-detached house on a half lot, 12m x 35m.
They have a $75,000 mortgage at 10 ¼ % that is renewable after 5 years. Their
monthly mortgage payments, amortized over 20 years, are $725.64. The value of their
house is $105,000 now, and their property taxes are $1,800 per annum. They have
$6,000 worth of furnishings as other assets.
The Saikaleys drive a three-year-old Toyota. It’s worth $5,000 now. They still owe
the bank $4,000 for the car, but they have no other debts. They spend $3,400 on
utilities, $6,500 on food and clothing, and $1,000 on insurance payments annually.
They have $3,000 in government bonds that have a present market value of $4,200.
George bought life insurance two years ago. Susan will receive $250,000 if George
dies. It costs him $175 a month. He has paid $4,200 for it so far. In summary, the
Saikaleys manage their money well and have a stable financial history.
2. Do you think George’s new business will be able to support himself and his
family?
Liabilities:
Bank loan $ 4000.00
Mortgage $ 75000.00
Other debts
Total Liabilities: $ 79000.00
Total Net Worth (Total Assets – Total Liabilities): $ 48400.00
Expenses
Utilities $ 3400.00
Food and clothing $ 6500.00
Insurance $ 1000.00
Taxes $ 1800.00
Life insurance $ 2100.00
Mortgage $ 8707.68
Other expenses
Total Expenses: $ 23507.68
Net Income (Total Income – Total Expenses): $ 31492.32
2. As stated, it is anticipated that the coffee shop will provide George with a net income
figure of $60,000. The additional loan re-payments $4,353.84 can be made through an
increase in income of $5,000. Therefore assuming no increase in expenditure,
George’s financial position will remain relatively unchanged. Susan’s additional
income will be a surplus. Therefore, George’s new business will be able to support
himself and his family.
3. George has worked at all levels in the catering business and has vast experience in
this area. Now that George has completed his course in small business management,
he not only has the experience, but the additional qualifications to start his own
business.
Being a successful entrepreneur is easier if you have experience in the type of business
you want to start. If you have no experience, it is a good idea to begin by working for
someone else.
Knowing how to manage a business is essential. Poor management is the greatest cause
of business failure in the U.S. Management means utilizing money, people, and other
resources effectively. It also means keeping business records and understanding any
changes that they show so that you can make knowledgeable decisions about your
business.
Before you begin a business, you should prepare a business plan. The business plan will
help you and any of your advisers to evaluate your business situation, goals, objectives,
and time limits. The plan will help to show you any problems you might have and help
you to be ready for opportunities. A business plan that shows you have researched and
planned carefully for your business will also help you get a business loan.
Comprehension:
Answer the following questions based on the reading:
1. Why is it important to have experience in the type of business you want to start?
2. What can you do if you do not have experience?
3. What’s the reason for most business failures in the U.S.?
4. What should you do before you begin a business?
5. Why is a business plan important?
Starting a new business begins with deciding what type of business to begin. After that, it
means deciding how to start. There are three possible ways to start a business: opening a
new business, buying an existing business and operating a franchise. Entrepreneurs must
think about the advantages and disadvantages of each.
Most businesses start small and the owner-manager must be involved in all areas of the
business. This means working long hours, clearly understanding the new business, and
following a careful plan of action.
It is important to know why the business is for sale and to know its true worth. Before
purchasing a business, ask many questions. Have an accountant review the financial
statements of the business going back about five years. Have a lawyer review leases, etc.,
and prepare a purchase agreement or contract.
Operating a Franchise:
Buying a franchise is a very popular way to enter business. It means buying a business
that is a unit of an established system. The franchiser expects the buyer or franchisee, to
follow the rules and regulations of the franchise system. These rules ensure that the
franchise product or service is similar for all the franchises in the system.
Before you decide to buy a franchise, it is important to know if you can accept someone
else’s rules and regulations. It is also important to know if the franchise firm is well
established or recently established. A well-established franchiser is familiar to customers
and can offer many support services to help a new franchisee get started.
Before buying a franchise, have an accountant and a franchise lawyer advice you. The
accountant will analyze the franchiser’s financial statements to see if the firm is
financially stable. The franchise lawyer will carefully review the franchise agreement.
Vocabulary Application:
Use the vocabulary from the list on the previous page to complete the following
statements.
1. An entrepreneur plans, owns and manages a small business. The planning, owning
and managing of a small business is called _______________________________.
7. That company has been so successful that it has to move to larger ________________.
Comprehension:
Use the information from the readings to answer these questions:
6. What advantages are there to buying a franchise from a well established franchiser?
________________________________________________________________________
________________________________________________________________________
service product
customer capital
sector proprietorship
manufacturing partnership
merchandising corporation
service sector co-operative
Some businesses make things, some sell things and others provide a service to customers.
These activities belong to three business sectors: the manufacturing sector, the
merchandising sector or the service sector. They vary in size from small businesses
with only one worker to large businesses with thousands of workers. The size of the
business depends on several factors. These include: the product produced, the service
provided, the market serviced and the amount of capital needed.
Vocabulary 2:
The following terms are from the passage below. As you read, see if you understand the
terms.
agreement stocks
duties elect
responsibilities board of directors
profit shareholders/stockholders
shares product
A Sole Proprietorship: This is a business with only one owner. This could be a small
boutique, a beauty salon, a neighborhood store, a small farm or a factory. A sole
proprietorship can also operate from home. The owner makes all the decisions such as
what to buy, what to sell and who to hire. He/she owns the company and performs many
different functions in the business.
A Partnership: This is a business with two or more owners. This could also be the same
type of business as a sole proprietorship. A partnership is formed because the owners
want to share the work and the capital. The owners write and sign an agreement, which
includes all the information about the business such as the name, the location, the type of
business, the names of the owners, their duties and their responsibilities, the amount of
capital each contributed and the amount of profit each will receive.
8. The two partners agreed to have a third owner. They will sign an
______________________________tomorrow morning.
Definitions:
Match each word or term with its definition.
Interviewing an Entrepreneur
Before guest speakers arrive, instructors are encouraged to have participants brainstorm a
list of questions to ask after the presentations. This can be done as a whole group or with
smaller groups of three to four people.
1. What is your background (parents, school, where you grew up, job experience,
friends, relatives, etc.)? In what ways did your background have a positive or
negative effect on you as an entrepreneur?
2. What was the key motivator for your interest in entrepreneurship? What role does
money play in motivation?
3. What kind of work did you do before you started your first venture?
4. What, specifically, is involved in your venture and what product or service are you
providing?
5. How did you spot this opportunity, and how did you decide it was worth pursuing?
What was the important opportunity to you in assessing the criterion?
6. How much time did it take from when you first recognized the opportunity to the
launch of the venture?
7. What obstacles and barriers did you confront?
8. What were the most important sources of help and assistance to you?
9. What was your goal in launching the venture?
10. How do you measure success?
11. What do you perceive as your major strength and major weakness?
12. What sacrifices have you made in being an entrepreneur?
13. What has been your most rewarding experience so far? Your worst moment?
14. Do you see yourself as a risk taker or a gambler? What is your attitude towards risk?
15. What advice would you give an aspiring entrepreneur?