Communication Skills

Worksheet
1. Communication is a non stop______________.

(A) paper (B) process (C) programme (D) plan

2. Communication is a part of ________ skills.

(A) soft (B) hard (C) rough (D) short

3. The _______________ is the person who transmits the message.

(A) receiver (B) driver (C) sender (D) cleaner

4. _____________ is the person who notices and decodes and attaches some meaning to
a message.

(A) receiver (B) driver (C) sender (D) cleaner

5. Message is any signal that triggers the response of a _________

(A) receiver (B) driver (C) sender (D) cleaner

6. Our dress code is an example of _____________ communication.

(A) verbal (B) nonverbal (C) written (D) spoken

7. Communication strengthens _________________& _________________ relationship in an

organization.

(A) employer-father (B) employee-employer (C) mother-employer

(D)mother-child

8. The message may be misinterpreted because of ______________________.

(A) Barriers (B) Distortions (C) Distractions (D) Noise

9. Anything which prevents us from receiving or understanding the message is

called:
A) Communication barriers
B) Communication process
C) Communication types
D) Communication
10.…………..play a vital role in communication.
A) Dress B) Vocabulary C) Hairstyle D) Skin

11. Physical barrier refers to

A) Distance B) Formality C) Feedback D) None

12. Which of the following is a good way to speak?

A) Speaking too softly B) Speak naturally C) Speaking too fast

D) Low energy