Unit 2 Power for life

2.1 2.3
Write one word in each gap to complete the Complete the sentences with a word or phrase
sentences. The ®rst letter has been given to help from the box.
you.
A call you back E becomes available
1 F.................... in 1924, Total was a French state
B put you through F experiencing
oil company.
C leave a message G call me
2 After joining Petro®na, Total®na m.................... D reached H to speak to
with its main French competitor.
3 Total's c.................... business is supplying power Call 1
for people to live. A: Hello. Is it possible (1) ............................ someone
4 Its t.................... per annum is around $700 in the Finance Department, please?
billion. B: Of course, sir. I'll just (2) ............................ .
5 The company's h.................... is at La DeÂfense in Call 2
Paris.
You've (3) ............................ the voicemail of
6 Total is massive ± it is a truly g....................
Sebastian Jones. Please (4) ............................ and I will
b.................... .
(5) ............................ as soon as I can on my return.

Call 3
2.2 A: Good afternoon. Marie Atkins' phone.
Find a word related to each clue. The ®rst letter
B: Oh, hello. I was hoping to speak to Marie.
has been given below to help you.
A: I'm afraid she's in a meeting at the moment.
1 The company that sells the most of a particular
Can I take a message?
type of product is the market ................... .
B: Yes, please. My name's Julie Winter. Could you
2 Powerful businesses and ®nancial organisations
ask Marie to (6) .....................?
are sometimes called ................... business.
Call 4
3 Your business contact details are on your
We are currently (7) ........................... a very busy
business ................... .
period and your call has been placed in a queue.
4 Your company ................... staff.
However, your call is important to us and you
5 The market ................... is measured as a
will be connected to a call operator as soon as
percentage.
one (8) .................................... .
6 Large companies are ................... into different
areas.
1 L _ _ _ _ _
2 B _ _
3 C _ _ _
4 E _ _ _ _ _ _
5 S _ _ _ _
6 O _ _ _ _ _ _ _ _

Test mark /20

English365 Level 2 # Cambridge University Press 2005 PHOTOCOPIABLE ± Unit 2