César Mauricio Sahagún Maldonado mauriciosahagun@gmail.

com
https://www.linkedin.com/in/mauricio-sahagun-itmgr/ + 52 333 1064721

Sr Engineering Manager | Director

SUMMARY
Senior Engineering Manager with +25 years’ experience in high-tech corporations, managing multidisciplinary and multicultural
teams on Information Technology areas: IT Operations, IT Engineering, Information Security & Cloud Software Development
Proven record of starting and developing projects and teams, attracting, ramping up and developing employees to maximize
productivity, technical skills, and engagement. Broad experience with operational improvement through change management,
effective communication, critical thinking, and strategic problem solving. Excels in collaborating with stakeholders at all levels and
disciplines, with high customer focus. Develop business strategies, efficiencies, ethics and compliance supporting Mexico’s
Operations and local ecosystem programs with academia, government, and industry. Bilingual English and Spanish

PROFESIONAL EXPERIENCE
Intel Corporation, Guadalajara, México
World's largest manufacturer of microprocessors for computers and devices with 120,000 employees and total revenue of $79 Billion dollars in 2021

Sr Software Engineering Manager 2015-2022

Managed Software development team who designs, code, test, support and release secure software solutions with high quality
using agile methodologies. Drove People and stakeholder management, embracing team culture and motivation, attract, retain, and
develop talent, fostering innovation. Achieved efficiencies, compliance, and ecosystem efforts.
 Strengthened the development of enterprise remote management solutions in the cloud based on intel® vPro platform through
targeted actions during covid: Achieving 4X team growth (from 10 to 40 employees) through strong talent attraction and talent
development programs. As well, established agile transformation process, adjusting working model, improving team culture, trust,
and motivation, increasing 200% velocity, quality, and release cadence.
 Initiated internal software startup, developing a disruptive open-source cybersecurity analytics solution Apache Spot, delivering 5
major releases over 2 years, having exposure in 8 IT industry events, and receiving InfoWorld’s 2017 technology of the year
award. Supported project shutdown, promoting and reassigning employees to new projects.
 Orchestrated strategy to increase software functions at Intel México, resulting in 50% growth in 2 years (300 positions) by
increasing regional awareness, driving talent attraction, talent generation & career development programs with local universities.
 Developed cross-site collaboration strategy to improve time to market and efficiency for validation projects, by promoting success
stories, sharing processes and materials getting 3M USD savings by year.

IT Country Site Manager 2012-2015

Managed IT organization in Guadalajara México, landing, establishing, and expanding functions and teams, managing all IT
operations and support infrastructure, budget management, capacity planning and headcount allocation.
 Obtained CIO approval to land IT Global center of excellence in Guadalajara with 100 employees, based on strong business
justification, software market analysis and site positioning.
 Established the IT global center of excellence, attracting 100 employees and 10 managers in 1year, developing, and supporting
corporate applications for information security, IT engineering, internal cloud, and finance systems.
 Managed the IT Global center closure, due to corporate decisions, leading the transition of 95 employees into local business units
and transferring IT functions to other locations with zero impact.

IT Site manager for Latin America region 2008-2012

Supervised and motivated regional team of 15 employees located in Guadalajara, Costa Rica & Argentina, supporting IT operations,
infrastructure and services required for regional design centers, aligned to specific requirements guidelines & policies per country.
 Achieved 200% sites growth expanding IT infrastructure, services, and support headcount, reaching 1400 users, 2500 PCs, 300
servers & 10K network ports
 Coordinated multiple efforts to maintain corporate compliance in the region enforcing Information Security policies, Privacy,
Intellectual Property protection thru training, risk assessments, business continuity plans and internal audits, Resulting in high
levels of compliance during corporate audits with minimal findings.

IT Manager 2001-2008
Managed IT operations and support required for Guadalajara design center and validation labs, including PC support, networks,
telephony, compute servers, data storage, datacenter and lab support, growing from 2 to 10 employees.
 Achieved growth over 7 years, from 33 to 800 employees, expanding 3X offices and labs & increasing 20X IT services, obtaining
~20M USD in efficiencies on capacity planning, resource allocation, vendor management, and services landing.
 Orchestrated new Intel campus construction becoming IT project manager, designing IT capabilities and datacenter, allocating
7M USD budget, auditing construction execution, testing and delivering IT services, ending with moving 900 employees, 500
servers on datacenter and lab infrastructure.
 Attained 5M USD savings by articulate and execute Lab efficiency strategy, maximizing IT services utilization from 30% to 85%
Avantel, Guadalajara, México
2nd largest Telecommunication carrier in México during 1996-2002, providing telephony, internet, and webhosting services
Technical Support Engineer 1996-2001
Operated nationwide support for Internet data platforms, call processing gateways and cisco networks. Fully Engaged in corporate
network security and webhosting support for www.banamex.com. Proactive Service delivery, assurance & repair.

Iusacell, Guadalajara, México

National Telecommunication carrier started mobile phone service in multiple regions of México.
LAN & Telecomm Engineer 1993-1996
Performed PC support, LAN/WAN network administration. Designed, implemented, and troubleshoot mobile based data and
telecom solutions

ACADEMIC BACKGROUND

Instituto Tecnológico de Estudios Superiores de Monterrey (Virtual) 2006-2008

Master’s Degree in Management of Information Technologies

Universidad Autónoma de Guadalajara (Guadalajara, México) 1998-1993

Bachelor’s Degree in Computer Engineering

ADDITIONAL PROFESIONAL DEVELOPMENT

Project Management Institute (Sacramento, California) 2008

Project Manager Professional

ITIL Certification 2009

MANAGEMENT SKILLS

People and Technical management, Leadership, program management, strategic planning, stakeholder management, procurement
and budget allocation, data analyst, customer and results orientation, high proactivity, teamwork and cultural diversity and inclusion.
ethics & compliance, risk management. ISO9000, ITIL, SWLC, PLC & Agile Methodologies.