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Marc Burns Fast Track Tracker 2020
Marc Burns Fast Track Tracker 2020
Marc Burns Fast Track Tracker 2020
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Fast Track Training and Development Guide
Training Tracker
Training Modules
Professionalism/Personality
Proficiencies
Technical Skills:
Clinical Skills:
Sales Skills:
Customer Education & Relationships:
Inventory Management:
Case Coverage
# of Cases
Month Type of Cases Covered observed # of cases Proctored Solo Case coverage
1 1 1
2
Senior VP Comments
Fast Track Associate Training Tracker
Globus Training to attend Dates To Attend Score Class Rank Areas for focused improvement
101
201
301
401
Weekly review with Mentor Rep Completed Monthly COT Meeting Content Covered Notes
Week 1 Month 1
week 2 Month 2
week 3 Month 3
week 4 Month 4
Month 5
Monthly review with Mentor Rep & AD Completed Month 6
Month 1 Month 7
Month 2 Month 8
Month 3 Month 9
Month 4 Month 10
Month 5 Month 11
Month 6 Month 12
Month 7 Month 13
Month 8 Month 14
Month 9 Month 15
Month 10 Month 16
Month 11 Month 17
Month 12 Month 18
Month 13 Month 19
Month 14 Month 20
Month 15 Month 21
Month 16 Month 22
Month 17 Month 23
Month 18 Month 24
Month 19
Month 20
Month 21
Month 22
Month 23
Month 24
Globus Medical Spine Training
101 Pre-Work - Anatomy (Attend on scheduled date for 1 week out of territory)
4 weeks, spend 8-10 hours per week studying and completing module content Questions/ Clarifications to be reviewed with Mentor Rep at weekly review Current grade
week 1
week 2
week 3
week 4
201 Pre-Work - Product Training (Attend on Scheduled date for 2 weeks out of territory)
5 weeks, spend 8-10 hours per week studying and completing module content Questions/ Clarifications to be reviewed with Mentor Rep at weekly review Current grade
week 1
week 2
week 3
week 4
week 5
Module 1: Selling
Module 2: Cervical/ALIF/Biologics
Module 4: Discussion
Module 4: TLIF
Module 5: Discussion
Additional content: Revere, SP-Fix, Transition, Signature and Coalition surgical procedure video
301 Pre-Work - MIS TLIF and Advanced Lateral (Attend on scheduled date for 1 week out of territory)
4 weeks, spend 8-10 hours per week studying and completing module content Questions/ Clarifications to be reviewed with Mentor Rep at weekly review Current grade
week 1
week 2
week 3
week 4
401 Pre-Work - Deformity (Attend on scheduled date for 1 week out of territory)
4 weeks, spend 8-10 hours per week studying and completing module content Questions/ Clarifications to be reviewed with Mentor Rep at weekly review Current grade
week 1
week 2
week 3
week 4
Module 1: TBD
Module 2: TBD
Months 1-3
Weekly FTASS Report
Name: Marc Burns
Date:
Reporting MeEJ Sharp
Evaluate during the last week of each month with STM and turn in before month end
Start Date:
TIME & ACTIVITY MANAGEMENT Manage STM responsibilities to develop proficiency's needed in order to run a sales territory
• Allocate time each day for blackboard training and surgical technique reading 4-8 hours per week.
• Visit all Hospitals in STM and city territory and understand credentialing needs for all hospitals, where to sign in,
and scrub policy
• Work with STM to understand weekly sales and case coverage needs.
• Make sure all credentials are up to date
• Understand Globus APP and how to use for case planning, surgical case DO's, and Consignment request
• Understand loaner and consignment request process
• Set clean up and Hospital set transferring
KNOWLEDGE Continually expand capability required to effectively represent current and future products and services to clinical and non-clinical customers.
Level of Competency Level of Competency STM
week Methods Action Steps: FTASS outline steps in detail. Self Evaluation Evaluation
* Actively engage in developing knowledge of: clinical and non-clinical customers, market, product/procedure and
“The Ten Techniques” selling skills.
* Visit clinical and non-clinical customers in the territory to investigate their situations, issues and implications that
may lead to the needs or our product and services.
* Actively investigate market conditions, competitive activity, and competitive product acceptance/rejection that
may enhance business strategies.
* Routinely exchange market, customer, and industry intelligence with management and other sales associates.
SURGICAL CASE COVERAGE Attend surgical procedures to ensure satisfactory use of our products and to recognize potential opportunities to satisfy additional needs of existing and potential customers.
Level of Competency Level of Competency STM
week Methods Action Steps: FTASS outline steps in detail. Self Evaluation Evaluation
* Learn common Ortho and spine instruments and what they are used for during a spine procedure
* Learn the 3 phases of surgery (exposure, decompression, fusion)
* Understand Each individual surgeon goals during each phase of surgery
* Recognize the value of the opportunity of being an invited guest in surgery.
SELLING SKILLS "EMPLOYING THE TEN TECHNIQUES" Plan to align selling cycles with customer buying cycles in order to accelerate achievement of the forecast.
Level of Competency Level of Competency STM
week * Exude enthusiasm with a smile and pleasantries duringMethods
all customer visits in order to gain each customer’s Action Steps: FTASS outline steps in detail. Self Evaluation Evaluation
attention.
* Prepare to provide a brief and concise purpose of each visit or conversation and a benefit for the customer to
engage in discussion.
* Anticipate customer objections and plan to listen, clarify and empathize in order to provide realistic resolutions.
* Measure progress against the call plan for each visit and make adjustments for the next call.
TERRITORY ADMINISTRATION Employ administrative efficiencies that facilitate the management of territory and assigned territories business.
Level of Competency Level of Competency STM
week Methods Action Steps: FTASS outline steps in detail. Self Evaluation Evaluation
** Reduce administrative
Record current accountwork to minimize
information amount clinical
by hospital, of timeand
spent in the office
non-clinical performing
buyers theserecall
to facilitate tasks.of information
and planning.
* Learn How to complete DO on IPad, and paper DO's
* Learn how to place item consignment, set consignment, and loaner request on Globus IPad App
* Allocate time at the beginning of the day or end of the day for territory administration, the day is for selling
* Learn how to collect PO's from each individual facility and Globus PO submission process
* Understand inventory management timelines (when to order loaners, when they are due back, how to extend sets
* Understand all shipping account numbers and ways to send sets Ex. (FedEx, Courier, Flying sets)
Months 4-8
Weekly FTASS Report
Name: Marc Burns
Date:
Reporting MEJ Sharp
Evaluate during the last week of each month with STM and turn in before month end
Start Date:
TIME & ACTIVITY MANAGEMENT Manage STM responsibilities to develop proficiency's needed in order to run a sales territory
Level of Competency Level of Competency STM
Week Methods Action Steps: FTASS outline steps in detail. Self Evaluation Evaluation
KNOWLEDGE Continually expand capability required to effectively represent current and future products and services to clinical and non-clinical customers.
Level of Competency Level of Competency STM
Week Methods Action Steps: FTASS outline steps in detail. Self Evaluation Evaluation
SURGICAL CASE COVERAGE Attend surgical procedures to ensure satisfactory use of our products and to recognize potential opportunities to satisfy additional needs of existing and potential customers.
Level of Competency Level of Competency STM
Week Methods Action Steps: FTASS outline steps in detail. Self Evaluation Evaluation
SELLING SKILLS "EMPLOYING THE TEN TECHNIQUES" Plan to align selling cycles with customer buying cycles in order to accelerate achievement of the forecast.
Level of Competency Level of Competency STM
Week Methods Action Steps: FTASS outline steps in detail. Self Evaluation Evaluation
TERRITORY ADMINISTRATION Employ administrative efficiencies that facilitate the management of territory and assigned territories business.
Level of Competency Level of Competency STM
Week Methods Action Steps: FTASS outline steps in detail. Self Evaluation Evaluation
CUSTOMER EDUCATION & RELATIONSHIPS Increase the number of trusting partnerships with customers in territory.
Level of Competency Level of Competency STM
Week Methods Action Steps: FTASS outline steps in detail. Self Evaluation Evaluation
Weekly FTASS Report
Name: Marc Burns
Date:
Reportin EJ Sharp
Evaluate during the last week of each month with STM and turn in before month end
Start Date:
TIME & ACTIVITY MANAGEMENT Manage STM responsibilities to develop proficiency's needed in order to run a sales territory
Level of Competency Level of Competency STM
week Methods Action Steps: FTASS outline steps in detail. FTASS Evaluation Evaluation
KNOWLEDGE Continually expand capability required to effectively represent current and future products and services to clinical and non-clinical customers.
Level of Competency Level of Competency STM
week Methods Action Steps: FTASS outline steps in detail. FTASS Evaluation Evaluation
SURGICAL CASE COVERAGE Attend surgical procedures to ensure satisfactory use of our products and to recognize potential opportunities to satisfy additional needs of existing and potential customers.
Level of Competency Level of Competency STM
week Methods Action Steps: FTASS outline steps in detail. FTASS Evaluation Evaluation
SELLING SKILLS "EMPLOYING THE TEN TECHNIQUES" Plan to align selling cycles with customer buying cycles in order to accelerate achievement of the forecast.
Level of Competency Level of Competency STM
Week Methods Action Steps: FTASS outline steps in detail. Self Evaluation Evaluation
TERRITORY ADMINISTRATION Employ administrative efficiencies that facilitate the management of territory and assigned territories business.
Level of Competency Level of Competency STM
week Methods Action Steps: FTASS outline steps in detail. FTASS Evaluation Evaluation
CUSTOMER EDUCATION & RELATIONSHIPS Increase the number of trusting partnerships with customers in territory.
Level of Competency Level of Competency STM
week Methods Action Steps: FTASS outline steps in detail. FTASS Evaluation Evaluation
TERRITORY BUSINESS PLANNING Prospect, qualify and analyze territory sales opportunity to set realistic target customer goals in order to consistently meet the forecast. Create realistic and achievable quarterly sales forecasts in coordination with the Spine Territory Manager
Level of Competency Level of Competency STM
week Methods Action Steps: FTASS outline steps in detail. FTASS Evaluation Evaluation
PERSONAL DEVELOPMENT PLANNING Expectation To improve productivity by implementing personal development plans for continuous improvement.
Level of Competency Level of Competency STM
week Methods Action Steps: FTASS outline steps in detail. FTASS Evaluation Evaluation
Weekly FTASS Report
Name: Marc Burns
Date:
Reportin EJ Sharp
Evaluate during the last week of each month with STM and turn in before month end
Start Date:
Learning
Demonstrates understanding of core knowledge
& skills required during training and in
simulation. Depends on others for direction,
training, and/or feedback during transfer of the
core knowledge and skills to the real world
TIME & ACTIVITY MANAGEMENT Manage STM responsibilities to develop proficiency's needed
week Methods
KNOWLEDGE Continually expand capability required to effectively represent current and future prod
week Methods
SURGICAL CASE COVERAGE Attend surgical procedures to ensure satisfactory use
week Methods
SELLING SKILLS "EMPLOYING THE TEN TECHNIQUES" Plan to align selling cycles with custo
Week Methods
week Methods
TERRITORY BUSINESS PLANNING Prospect, qualify and analyze territory sales opportunity to se
week Methods
PERSONAL DEVELOPMENT PLANNING Expectation To improve productivity by implementing
week Methods
th STM and turn in before month end
Applying
Masters core Knowledge & Skills on the job. Requires
occasional training, reinforcement, coaching and/or feedback
when applying core knowledge and skills to non-routine
situations
age STM responsibilities to develop proficiency's needed in order to run a sales territory
Methods
equired to effectively represent current and future products and services to clinical and non-clinical customers.
Methods
E Attend surgical procedures to ensure satisfactory use of our products and to recognize potential opportunities to satisfy additional need
Methods
TECHNIQUES" Plan to align selling cycles with customer buying cycles in order to accelerate achievement of the forecast.
Methods
administrative efficiencies that facilitate the management of territory and assigned territories business.
Methods
Methods
pect, qualify and analyze territory sales opportunity to set realistic target customer goals in order to consistently meet the forecast. Create
Methods
G Expectation To improve productivity by implementing personal development plans for continuous improvement.
Methods
Achieved Competency
ers in territory.
Level of Competency Level of Competency STM
Action Steps: FTASS outline steps in detail. FTASS Evaluation Evaluation
target customer goals in order to consistently meet the forecast. Create realistic and achievable quarterly sales forecasts in coordination
Level of Competency Level of Competency STM
Action Steps: FTASS outline steps in detail. FTASS Evaluation Evaluation
development plans for continuous improvement.
Level of Competency Level of Competency STM
Action Steps: FTASS outline steps in detail. FTASS Evaluation Evaluation
12
PROCEDURE
Date Date
Anterior Cervical Fusion
Coalition
Plating (Resonate, Assure, Xtend,Unify, VIP)
Colonial
TLIF- Open
Altera
Caliber
Rise
Latis
TLIF- MIS
Altera
Caliber
Rise
Latis
Sable
ALIF
Independence
Monument
Corpectomy
Fortify
Xpand
Deformity
Creo
Revere
LLIF
Caliber-L
TransContinental
InterContinental
ELSA
ROBOT Set Up
OBSERVE ONLY PROCTORED
Date Date Date Date Date Date Date
Case Log
SOLO COVERAGE
Date Date Date Date Date