Understanding Housing First – Design Document

Course Overview
Course-level objectives (CLOs)

By the end of this course, learners will be able to:

1. Define Housing First as a national best practice

2. Describe the program components that align with a Housing First approach for their own
program type
3. Identify housing-focused case management strategies to apply with their clients
4. Take steps to advocate for Housing First at various system levels

Instructional approach

This course will be delivered as a self-paced, asynchronous eLearning course in the LMS.

Learners will engage with the course material through videos and text based interactive modules,
optional discussion forums, and a course workbook that provides reflection questions,
assignments, and a format for notetaking to assist them in the completing the course
assessment.

Learners will be able to track and assess their own learning through formative assignments and
opportunities for engagement throughout the course. These assignments will be scored for
completion only. Learners will be required to pass a summative assessment with a score of 80%
or better to complete the course.

Platforms Toolbox

LearnUpon LMS - Video and interactive text-based modules

- PDF course workbook
Activities embedded - Forum for discussion and peer feedback
using Genial.ly and - LMS assignment submission
Jotform - LMS exams/assessment

Notes:
Learning Objectives
Learning objectives for each CLO

CLO1: Define Housing First as a national best practice

▪ LO1: Recall the definition of Housing First according to HUD

▪ LO2: List the 5 key characteristics of the HF approach

CLO2: Describe the program components that align with a Housing First approach for their own
program type

▪ LO1: List the program components associated with their program type
▪ LO2: Compare your agency’s practices to the HF national standard

CLO3: Integrate housing-focused case management strategies into their daily practice

▪ LO1: Identify places in a client’s journey to housing where the HF approach has great
impact
▪ LO2: Evaluate current case management approach using HF checklist
▪ LO3: Create a plan for implementing 1 new best practice based on lowest scoring area in
HF checklist

CLO4: Take steps to advocate for Housing First at various system levels

▪ LO1: Identify opportunities for advocacy at each system level (national, local community,
org-specific)
▪ LO2: Optional: Draft a letter of support for HF, highlighting the beneficial impact of the HF
approach that was covered in this course.

Notes:
Course Materials and Assessment Plan
Learning objective(s) Assessment type Learning material(s)

Module 1 – Define Housing First as a national best practice

Formative – review questions built

LO1: Recall the definition
into module
of Housing First HUD webinar video (video
according to HUD presentation)
Summative - Quiz questions using
HUD definition (fill in the blank)
Formative – review in module,
LO2: List the 5 key
section in workbook
characteristics of the HF
Interactive graphic
approach
Summative – Quiz questions using
HUD definition (multiple choice)
Module 2 - Describe the program components that align with a Housing First approach for their
own program type

LO1: List the program Formative – table to be completed

Interactive graphics/program
components associated in course workbook, reflection
illustrations
with their program type assignment

LO2: Compare your

Formative – program checklist HF Checklist from HUD (text-
agency’s practices to the
based reference)
HF national standard

Module 3 - Integrate housing-focused case management strategies into their daily practice

Formative – Client Case Study

(read story, identify pivotal
experiences, re-write experience as
LO1: Identify places in a
if HF was practiced) Case Study assignment w/
client’s journey to housing
Forum and peer feedback
where the HF approach
Reflection – how do HF
has great impact
interventions impact client

Summative – Scenario-based quiz

questions

LO2: Evaluate current

Formative – HF Case management
case management HF Case Management
self-assessment and reflection
approach using HF strategies and actions cheat
checklist sheet
 LO3: Create a plan for
implementing 1 new best
practice based on lowest
scoring area in HF
checklist
Formative – workbook assignment
helping CMs identify supports &
challenges, create a plan for follow-
up on their own CM strategies
HF Case management
strategies and actions
Example plan w/ ideas for
follow-up or accountability
options

Module 4 - Take steps to advocate for Housing First at various system levels

Brief overview of system

structures and supports (video
LO1: Identify
or graphic), highlighting CM
opportunities for
Summative – Assessing our role and impact
advocacy at each system
system survey questions
level (national,
List of actions to take and
community, org)
resources to support each
action, for each level (video or
interactive/text content)

Review positive impact of HF

LO2: Optional: Draft a
Reflection – draft a personal letter on clients (highlighting impact
letter of support for HF,
of support for HF, highlight 2-3 from each level of overview
highlighting the beneficial
positive impacts of the HF provided previously)
impact of the HF
approach from any level.
approach that was
covered in this course.
Sample letter of support

Notes:

Assessing Our System

This is for completion score only. Course completion is not tied to specific answers. At the end
of this survey, you will receive a code to enter into your LearnHC course to continue to the next
module.

No one at your agency or MDHA (outside of the training team) will see your individual answers.
Answers may be reported in an aggregate way (combined anonymously) to determine future
training and support needs regarding this topic.

1. Select all the components of HF that you see evidence of in our community (system
level)
2. Select the components of HF where you feel our system could improve. (system level)
3. Select all the components of HF that you see evidence of in your agency/program.
(program level)
4. Select the components of HF where you feel your agency/program could improve.
(program level)
5. Select all the components of HF case management that you see evidence of in your own
daily practice. (client level)
6. Select the components where you feel that your own daily practice could improve. (client
level)
7. Any additional thoughts/comments/questions you want to add of the components of
Housing First?
8. Are you currently engaging in any of these actions to advocate for housing first at the
system level?
9. Are you currently engaging…. at your agency/program level?
10. Are you currently engaging…at the client level?
11. What support can MDHA offer you as a frontline worker in our community to encourage
Housing First practices and values?
12. After completing this course, what are your honest thoughts about Housing First?
a. Scale with other option to add thoughts