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Karena Delgado

(915) 841-5850 karenadelgado5@gmail.com Clint, TX 79836

Adaptable professional with 6 years of work experience and proven knowledge of leadership, problem-solving, and work ow
prioritization. Aiming to leverage my abilities to successfully ll the Bilingual English Teacher role for your school district.
Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual
and team settings. Dependable and reliable, ready to learn and grow with your district.

EXPERIENCE

STORE MANAGER/ TRAVEL TEAM Fabens, TX


Cricket Wireless September 2018 - Present

• Analyzed sales numbers and performance metrics to locate de cits and implement process improvements.
• Evaluated customer feedback and complaints to locate weaknesses and improve service.
• Demonstrated and supported continuous improvement and growth mindset.
• Planned store layouts and designed displays.
• Set sales targets and individual goals for team and employees to follow.
• Assisted with new hire orientation and employee training.

FRONT END MANAGER San Elizario, TX


San Eli Supermarket September 2016 - September 2018

• Greeted customers entering store, responding promptly to needs.


• Kept checkout areas clean and organized by delegating tasks to team members.
• Developed training modules and documentation to train sta f.
• Implemented and developed operational standards, policies and procedures.

EDUCATION

BACHELOR OF ARTS (B.A.) IN ENGLISH WITH A MINOR IN Expected graduation May 2023
SECONDARY EDUCATION CANDIDATE
University of Texas at El Paso, El Paso, TX

Relevant Coursework
• 3.28 GPA

ASSOCIATE IN ARTS (A.A.) IN ENGLISH Dec 2018


El Paso Community College, El Paso, TX

SKILLS

• Bilingual • Motivation and Engagement


• Multitasking and Organization • Problem Anticipation and Resolution
• Verbal and Written Communication • Constructive Feedback

LANGUAGES

• Spanish
Advanced

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