Professional Documents
Culture Documents
Written Assignment Manag 2
Written Assignment Manag 2
1101)
Case in Point: SAS Institute Invests in Employees. The study generally discusses the approach
Of a major software company to its employees. However, there are several factors that influenced
Employee s work behaviors at SAS to stand at its current level, some of the factors with strongest
Influence over work behaviors include: job performance, organizational citizenship, absenteeism
And Turnover.
Job performance refers to the level to which an employee successfully fulfills the factors
Included in the Job description. Carpenter. Et. Al., (2010). In every company or organization this
Is a factor that includes quality and quantity of the work that an employee performs in regards to overall
effectiveness of the job. This factor also used to determine whether an employee can
Receive company favors which can be payment raise, receive a promotion which may come with
Extra responsibilities or else its poor performance the employee may be fired or demoted if need
Be. SAS institute conduct employee satisfaction surveys and that rewards and benefits are only
Organization citizenship is a second factor that influence work behaviors in the sense that most
Workers sometimes performs some tasks/behaviors voluntarily that fellow workers and company
Benefits from. Organization citizenship behavior (OCB) comes when the workers in a company
Have a feeling owning and caring the company since it provides for them and they render
Themselves to the company by also having good relationships with managers, fellow workers and
People around them. At SAS institute this is managed by giving employees both interesting Challenging
projects. Continuous production of a company brings more productivity of which involves workers to be
Present all the time of working period, however some workers may have unscheduled absence from
work due to uncertain or unpredictable reasons affecting their input to production line
Absenteeism behavior causes struggles as this puts much pressure to fellow worker to cover the
Space causing slow or poor production. This behavior affects the company heavily in the sense
That for the company to maintain the flow of its daily output some workers can be hired to work
Overtime, or hire short time workers to replace those absent though long-time sickness of which
Some short time hired workers does not have necessary knowledge, skills or experience affecting
Production quality. The finally factor is employee turnover, this is describing some employees who at
Sometimes decide to quit their job/position due to personal reasons. This factor has its own
Unwanted consequences which Puts the company in high debts following that a lot of Companies when
employees are hired, they are sent on multiple trainings which are organized and paid by the company.
If employee lives, the company the company must organize Interviews and training the recruit again.
All above factors are well managed by SAS institute by treating its employees well in both bad
And good times. It also eliminates stressors and anything that dissatisfies employees to avoid
Unnecessary absenteeism of employees. SAS provide necessary healthy and medical facility that
Helps prevent short and long sickness to employees and keep the employees physically fit. SASs
Encourages workers to have reasonable working hours and have time with their families.
References
Crowley, M. C. (2013). How SAS became the world’s best place to work. Fast Company.
http://www.fastcompany.com/3004953/how-sas-became-worlds-best-place-work
Carpenter, M., Bauer, T., & Erdogan, B. (2010). Management principles, v. 1.l.
https:/2012books.lardbucket.org/books/management-principles-vI.1/index.html
Business Dictionary. (2019). What is organizational citizenship? Definition and meaning. Retrieved from
http://www.businessdictionary.com/definition/organizational-citizenship.html
Carpenter, M., Bauer, T., & Erdogan, B. (2010). Management Principles 1.1. Retrieved from
Crowley, M. C. (2013, January 22). How SAS became the world’s best place to work. Retrieved from
https://www.fastconmpany.com/50004953lhow-sas-became-worlds-best-place-iworkk
Mayhew, R. (2019, February). Employee turnover definitions & calculations. Retrieved from
https://smallbusiness.chron.com/employee-turnover-definitions-calculations-11611.html
20