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BLIS (Almendra - Abrera)
BLIS (Almendra - Abrera)
Hyflex Learning
CHAPTER 1
Introduction
Attending school is one of the daily routines for a student who needs knowledge, to help
them grow more, learn more, and can use it in the future. There is a new generation in terms of
college academics; most universities here in our country have created a library that can provide
enough information and online resources can help them with their daily needs most especially
their activities that need factual information. The existence of a hybrid library during a pandemic
help with flexible learning for students who seek information. The term covers many terms such
as customers, clientele, users of information, information seekers, patrons, and readers, and
considers library patrons as all those who make the most of the services rendered in the academic
The main goal of the university library is for users to attain access to its abundant wealth of
information resources. Information sources are efficient if they provide relevant, useful, and
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valid information that can help users figure out their difficulties. As to the study by Açuceno
(2021), it can be distinguished as a hybrid library because they collect, organize, and make
functional physical and digital collections. For this, they aggregate distinct technologies, and
different references and guarantee the co-occurrence between the printed and the digital copy.
As the pandemic will nearly end, the question as of now is how the University library will
still cater to the demands of the information-seeking behavior of the student, and how can affect
the hybrid library through the use of the last pandemic. If they can be focused more on online
resources than on the physical library? What is more important? And how they can improve their
services this Academic Year 2022-2023. As the past progresses, studies of information behavior
(or the ways that individuals' perceives seek, understand and use information in various life
Although there are existing local and foreign studies conducted that link on the
information-seeking behavior of library users, there was no study conducted about Utilization of
Resources in Sustaining Information-seeking Behavior of the Students for Hyflex Learning. This
study helps the students to know on how they are able to sustain their information-seeking
behavior needs through the utilization of resources by exploiting the profile variable. It is also
significant to the library and its staff because it will drive them to keep on supporting the
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information-seeking behavior of their users by constantly adopting the change that inevitably
happens and upgrading their materials to support the information needs of the users.
Theoretical/Conceptual Framework
Universities in the country. HyFlex learning allows students to choose whether they are going to
school to personally participate in a class or to attend an online class to gain the knowledge that
they need for their learning. Since Higher institutions and Universities adopted the present
Goodman et. al., (2017) stated that transition is a process that extends over time. The reason
why transition theory exists is to develop strategies on how to adapt to sudden change which not
just happened over time but also now that we are in a new normal of the post-pandemic era. For
the library to adjust to the change that the Covid-19 pandemic created, the transition should be a
requirement to persist because it changes not only the social routines of every individual but also
their way of learning. To understand the Transition Theory, Schlossberg recommended the 4'S
that gives the variables: Situation, Self, Support, and Strategies. In terms of the Situation
variable, from the 4'S that Schlossberg recommended, the covid-19 pandemic serves as the
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present situation or the reason for the transition. The second is the Self variable which is
classified into two categories, these are personal or demographic characteristics and
psychological resources. In the library matters, the personal and demographic characteristics are
the user's course and year level while the Psychological resources are the printed and non-print
materials that are needed by the users to supply their information-seeking behavior needs. The
third S that Schlossberg recommended is social support variable. We can relate this to the
support staff of the library which recommends or advise certain materials where the user can find
specific information that they need. Lastly, the strategy variable that is use for coping response
that will be executed to survive the situation. The Strategies and coping responses are divided
into three categories namely modifying the situation, controlling the problem, and aiding in
managing the stress from the situation. In terms of modifying the situation, the librarians make
their library accessible for students online. The collaboration of the librarians used the
combination of the principle of HyFlex Learning and Schlossberg's transition model to establish
the online library which is present in the learning management system (lms) to support the
information needs of the student. The online library will offer accessible e-resources and soft
copies of printed materials in each course or field that the users will use in their information
needs. In controlling the problem, in terms of the library setting, the students can see the
resources which are classified according to their courses. The last category which is the aid in
managing stress can be related to the library staff which will provide advices or information
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needed by the users. The online library serves as the extension of the school library because it
provides information about the library email and chat box to connect with the librarians when
they have concerns about a specific collection or they need an information that they will use to
With this information, the study aims to determine the frequency of the utilization of
library resources and the level of the information-seeking behavior of the students of the
University of Perpetual Help System - Laguna, Biñan Campus in the school year 2022-2023.
Operational Framework
The operational framework of this study was anchored on the Transition Theory of
Schlossberg, as cited by Rutledge (2021). This theory gives the idea on how to adopt the sudden
changes that might happen overtime and the solution or modification that needs to be done to
The dependent and independent variables of the study were specified. First, the age, gender,
course, and year level were defined. Second, the dependent/independent variable is - the
categories that help them in their study, the third is the dependent variable- is the respondents'
their insight and ability. Fourth the significant difference between the independent and dependent
variables will be specified by the researchers. Lastly, the researcher will define the significant
relationship between the frequency of utilization of library resources and sustaining information-
Operational Model
(2)
Respondents’ Profile
Age
Gender
Dependent Variable
Course
(3)
This study aims to determine the student's frequency of utilization of the library resources
and the level of information-seeking behavior at the Main Library of the University of Perpetual
1.1 Age
1.2 Gender
1.3 Course
Statement of Hypothesis
To answer the stated problem, the researcher formulated the following null hypothesis:
HO¹ There is no significant difference in the frequency of utilization of library resources when
HO³ There is no significant relationship between the frequency of utilization of library resources
This study is about the frequency of the utilization of resources and its relationship to
students' information-seeking behavior for flexible learning among the selected college students
at the University of Perpetual Help System Laguna SY. 2022-2023. This study will also look for
the significant relationship between the frequency of utilization of library resources when
The significance of the study describes how this study flows and is acknowledged by the
students. Giving such fact information about how the students sustain their information-seeking
behavior through the utilization of resources by exploiting the profile variables. This study will
gain effective for the library and staff to continue supporting the information-seeking behavior of
a student, and for the institution that seeks knowledge of utilizing the resources.
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COLLEGE OF EDUCATION
The significance of the study describes how the UPHSL-Main library will help the flow
and admission by sustaining the information-seeking behavior of a student who supports hybrid
learning. This study will recognize by the library staff that will also be developed throughout the
entire library resources by utilizing proper and well proficient for future researchers and students.
Exploiting the profile variables as independent variables and gathering the possible result of the
UPSL (Main library) - This serves as the admission of interest to manage and will help to sustain
Library staff - It will help the study to sort and utilize according to their categorization, to meet
the materials that the students will need to sustain their information-seeking behavior.
Students - For this study, the student will gain more interest and to analyze and seek the right
Future researchers - This study intends to give them the facts information and data for them to
Definition of Terms
For a better understanding of the discussion of this paper. the following terms are defined
College student- refers to those students who are in an academic setup, it is whether they are
indifferent departments who are using the library resources as part of their school needs and
activities.
Hyflex learning- refers to a student who is engaged both online and face-to-face which can help
Frequency of utilization - how frequently the respondents will utilize the information they
Information-seeking behavior- refers to how to interact and analyze to answer the query, the
Chapter 2
The reviewed articles and studies that are pertinent to the current investigation are
presented in this chapter. A synthesis of the state of the art and gaps in the review are provided at
The reviewed studies and literature were assessed to be pertinent to the current study.
They were used to conceptualize the research problem, research design, and research
Related Literature
Hyflex learning is very challenging on the part of the students, teachers, and also
institutions who need to adopt this new way of learning and teaching. In this mode of learning,
the students are allowed to choose in-person instruction or online instruction in real time from a
remote location (Beatty, 2017). Now that the transition towards combining technology into
learning and teaching, particularly in online and blended learning aspects has been made, the
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students have become more flexible, independent, and more technology literate to make
According to Green, n.d The edge of the 21st century in considering the growing trends
in the current ways to access information which emanates from the appearance and the effusion
of information and communication technologies into library operations, the librarians realized
the fears of irrelevance were greatly exaggerated. Nowadays, librarians carry on their work in a
HyFlex library environment. The revitalized part played by the librarians within the web
economy has constrained an examination of forms and capacities inside the libraries and
librarianship.
To be compelling, hyflex libraries in both electronic and print situations within the prior
advancement, Tiwari (2017) characterized a crossover library as "a library that uses the advances
accessible to bring assets together into the library, thereby reflecting the leading of both
universes".
that renders data administrations to clients with both electronic and print media. The concept of
the Hyflex library, in the course of the project, referred to that hybridity found where the
traditional library could be run alongside electronics, and where the services and resources of
each were integrated (Da Silva,Oppenheim, & Caldas, 2021). It may seen to respond the
change that is happening in this post-pandemic era and this result in the widening use of
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the concept of lifelong learning within the institutions of higher education. The combined nature
of the hyflex library indicates the necessary action to respond to the information needs of an
improving, diversified and challenging user community that is progressively likely to be located
The changes that happen in the combination of the electronic and paper resources in the
library are fast changing as well as the services in the library that need to be enhanced to be more
technologically advanced to easily supply the demand of the user and reach their expectations as
well.
Moreover, Taylor & Fielder (2020) pointed out that HyFlex learning with asynchronous
options also allows librarians to create online learning materials that students can revisit at the
point of need. Librarians can also use HyFlex instruction principles to create live in-person and
live synchronous online instruction, as well as recordings of these instruction sessions that
McGettigan (2017) wrote the catalysts that drove the change in the World of Libraries.
These are changing library user's demands and expectations: need for collaborative work to meet
the comprehensive result; the need to develop library buildings; an increasing quantity of books
and other print resources that is being digitized; the change where mobile technology and web
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revolution in a way where users can access, and lastly the upgraded key role in learning and
capability.
Furthermore, the idea of libraries as physical places where a user can visit just to get
specific information has been exhilarating to change to a virtual space but still give coordinated
access to intellectual records. This shows that libraries extend their capabilities in meeting their
The 21st-century library mixture is forasmuch as the hyflex library which has a
combination of a virtual and traditional library. The hyflex library is created to make use of the
variety of technologies from different sources to scrutinize different incorporated systems and
services in either electronic or print environments. The combined library is the main mode of
unbiased existence of libraries in the 21st century even a long period in the future shape and
Related Studies
Now that the traditional way of learning is a transition to HyFlex learning, an adjustment
has become the way of survival in the present situation. As Blended learning offers greater
flexibility and a more varied learner experience than either fully online or entirely face-to-face
instruction (Hrastinski, 2019; & Van Doorn 2018), and this allows the students to be involved in
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ways that meet their diverse needs and provide teachers with a variety of ways to support
students.
The transition from the traditional to HyFlex way of learning has become a challenge to
also develop the things that need to be upgraded to follow the trend which is learning in a
HyFlex mode. To cope with the Hyflex learning mode, teachers, students, and institutions should
adjust. In terms of library matters, librarians provide accessible resources which the teacher and
students can use to supply their needs of information. For their user to be aware of these
resources they are allowed to make an orientation to educate and help the teachers and also the
students to utilize the electronic library resources that they make so that they can use it properly
The study that was conducted by (Velmurugan, 2019), (Sivakumaren et al., 2019); and
(Fubunmi, 2017), shows that awareness of the usage of library materials is essential for the
existence of a library. The outcome also shows that the users are familiar with the resources in
the library. Which is contradicted by another correlated study by (Haris et al., 1991) and (Nwogu
et al., 2017) they revealed the reason why users of the library are sometimes not aware of the
resources and services that a library offers is that they are not interested in acquiring knowledge
in the library but also they are not given the right to use enough information when it comes to the
The studies above show that awareness and proper usage of library materials can help
students who are interested in getting knowledge from the available library resources.
Another concern which Academic libraries is about the borrowing of library materials
because it provides proof that the library reached its goals and that is to provide the information
needs of their users. Once the library users are aware of the utilization of materials or resources
in the library it will be one of the factors that make the library heads think about how they are
going to upgrade their library resources to enhance their library and also to meet the purpose or
goal of one's library and that is to serve the library users. Hence, user studies are considered an
actual tool for evaluating the library and the services offered in it. (Onifade et al., 2017).
In preventing any biases in terms of the result of the library evaluation, the user of the
library must be the one to evaluate the library and its resources because they are the one who
uses it and also the evaluated result that comes from the evaluation of the user will be used as a
The researchers were able to corroborate the present investigation with the help of the
Beatty (2017) stated that students are allowed to choose in-person instruction or online
instruction in real-time from a remote location in a hyflex mode of learning. In this way, the
students are becoming more flexible in terms of their chosen learning spaces and they can also
make themselves independent and more proficient in using gadgets or computers because they
are the ones to exert more effort just for them to learn without the supervision of their teachers.
According to Green, n,d The edge of the 21st century in considering the growing trends
in the current ways to access information which emanates from the appearance and the effusion
of information and communication technologies into library operations, the librarians realized
the fears of irrelevance were greatly exaggerated. Therefore, knowledge coming from different
sources should be evaluated and well-reviewed to prevent getting information that is extraneous
Moreover, Tiwari (2017) characterized a crossover library as "a library that uses the
advances accessible to bring resources together into the library, thereby reflecting the leading of
both worlds". Additionally, according to Tiwari (2017), the hyflex library is a coordinate
demonstration that renders information service to users with both electronic and print media.
Accessibility of different resources in the library makes the user experience more fulfilling and
easy because the information can be found not just in print material but also in electronic form.
The combined nature of the hyflex library indicates the necessary action to respond to the
progressively likely to be located away from the university (Banwell, et.al, 2017). The
information-seeking behavior of the user in the library is fast changing so the library should
make their way on how they will follow the trend to supply the information needs of their user
and also to enhance the services offered in the library to have a smooth transaction with the user.
McGettigan (2017) wrote the catalysts that drove the change in the World of Libraries.
These are changing library user's demands and expectations, the need for collaborative work to
meet the comprehensive result, the need to develop library buildings, an increasing quantity of
books and other print resources that is being digitized, the change where mobile technology and
web revolution in a way where users can access, and lastly the upgraded key role in learning and
capability. For the library to be more competitive in terms of the information demands of their
user they should make some development not just in their collection management but also in the
services which the library offers to meet their expectations. A library should also collaborate
with other libraries to make a good relationship with them and to access some information,
specifically those that are not available in the library. Developing the library might be
challenging budget might use a lot of financial budgets to enhance the library but it can also
make a good result especially when the users' feedback is already evaluated.
According to the statement of Nwosu (2018), the combined library is the main mode of
unbiased existence of libraries in the 21st century, even for a long period in the future shape and
development, library construction, and development direction. Both traditional and virtual
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libraries can make the information-seeking behavior of the user more challenging because the
available information is not just found in print material but also in electronic form. In this way,
the users can make use of the library resources more efficiently in doing their research work to
Blended learning offers greater flexibility and a more varied learner experience than either
fully online or entirely face-to-face instruction (Hrastinski, 2019; & Van Doorn, 2018), and this
allows the students to be involved in ways that meet their diverse needs and provide teachers
with students.
The study that was conducted by (Velmurugan, 2019), (Sivakumaren et al., 2019); and
(Fubunmi, 2017), shows that awareness is the usage of library materials is essential for the
existence of a library. The outcome also shows that the users are familiar with the resources in
the library.
It was contrasted by another correlated study by (Haris et al., 2017) and (Nwogu et al.,
2017) they revealed the reason why users of the library are sometimes not aware of the resources
and hat's that a library offers is because they are not interested in acquiring knowledge in the
library but also they are not given the right to use enough information when it comes to the
resources and library services. Users become familiar with the utilization of library resources or
properly using the library. Although the library has many resources to supply them with the
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information they need, if online students are not interested in what is inside it, then the library's
As claimed by Onifade et al., user studies are considered an actual tool for evaluating the
library and the service offered in it. To get an unbiased evaluation in terms of the library
resources and services, users of the library should be the one to be evaluated because they are the
one that utilizes every material and resource inside the library.
The researchers identified the following gaps after taking into account the literature and
1. There was limited literature related to the information-seeking behavior of the library
user.
2. There were few local studies conducted in the Hyflex learning as well as hyflex libraries.
3. There were limited local studies concerning the relevance of the respondent’s frequency
4. There were limited studies that looked at the substantial difference in the respondents’
Given the identified gaps, this study determined the Library's Role in the
Hyflex learning.
CHAPTER 3
METHODOLOGY
This chapter refers to the research design and methodology of this study which will
Research Design
The researchers used the descriptive correlation method in accumulating the data since
this method is eligible to define the significant relationship between the respondent's utilization
correlational design is used in research studies that aim to provide static pictures of situations as
well as establish the relationship between different variables (McBurney & White, 2009).
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Sources of Data
The references of data that we will accumulate are based on the questionnaire of
respondents' feedback. Aside from that, we will base it on internet resources and other reading
materials such as journals or article that we will accumulate in the library that is related to the
study.
This study involves a fifty (50) out of 3,920 in different programs who have enrolled in
the University of Perpetual Help System Laguna-College department for the Academic Year
2022-2023. The sample length will be calculated using Slovin’s formula with a 95% certainty
level and a 5% margin of error. The researchers will be using random sampling techniques in
establish the existence of a relationship. However, a higher number can be used for better
generalization.
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The researcher will use a self-made questionnaire which is acquired based on the data
that we will compile through the use of studies and reading materials on the internet. The survey
questionnaire with a 4-point scale will formulate into three parts. Part 1 is based on the
respondent's level of sustaining the information-seeking behavior, part 3 focused on the clear
correlation between the utilization of resources and sustaining the information-seeking behavior.
The self-made questionnaire will be presented by experts in the social sciences, research,
and statistics of validation. Critiques and indications of the study will be represented in the final
To test for the reliability of the instrument, it will also be subject to pilot testing using
Cronbach’s alpha estimate of inner consistency will be utilized to measure the reliability
of the survey questionnaire. The reliability test results for the utilization of resources in terms of
analysis obtained from Cronbach's Alpha value of .835 indicate good internal consistency,
structuring argument with .796 indicating acceptable internal consistency, and decision-making
To measure the respondents' level of Information Seeking Behavior and the frequency of
utilization of library resources, the following assigned points, numerical ranges, categorical
Disagree
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Response Interpretation
The researchers conduct the floating of the questionnaires with the use of google forms.
Preceding this, the researchers instructed the respondents about the content and purposes of the
study. They also assured them of their anonymity and the confidentiality of their provided
information. After the questionnaires are answered, the questionnaires were retrieved, tallied,
and subjected to statistical analysis with the guidance of the researcher's statistician.
The researchers conducted the study minding the ethical considerations, especially in terms
of informing and seeking permission from school administrators and respondents'. Beginning
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with the permission pursued from the research adviser and head of the school to examine
potential harmful impacts and risks of the study to the respondents. The researchers sent a
request letter to the principal or head of the school to which the respondents belong as part of the
communication and understanding of the research. The respondents' identity and responses were
assured of strict confidentiality as they are informed that the information we gathered from them
1. Weighted mean was used to describe the respondents' a.) level of information-seeking
relationship between the respondents' a.) level of information-seeking behavior and b.)
References
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Sto. Niño, City of Biñan, Laguna, Philippines
COLLEGE OF EDUCATION
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