CHAPTER 1&2 MCQ TOTAL MARKS 48

1. Who is considered as the Father of Scientific Management?

(a) F.W Taylor
(b) Henri Fayol
(c) Gilberth
(d) Koontz
2. Provision of crèche for the children of employees refers to the social objective of a business.
(a) True
(b) False
(c) Can’t say
(d) Partially false
3. Personal objectives are related with satisfying the personal needs of the employees.
Management must seek to satisfy the diverse needs of the employees. Management must
seek to satisfy the diverse needs of employees like
(a) Financial needs by giving competitive salary and perks
(b) Social needs by peer recognition
(c) Higher level needs by providing opportunities for personal growth and development
(d) All of the above
4. In case of emergency, any worker can approach the CEO of a company under Gang Plank.
(a) True
(b) False
(c) Can’t say
(d) Partially true
5. Management helps an organization to change, as per change in environment. Which point of
features of management is discussed here?
(a) Group activity
(b) Dynamic function
(c) Intangible force
(d) Continuous process

6. Match the following.

Column 1 Column 2
A. One best way of doing the job (i) Simplification
B. Eliminates unnecessary diversity (ii) Standardisation
of products
C. Setting standards for business (iii) Motion study
activities
D. Eliminates unnecessary (iv) Method study
movements
Find the correct option.
(a) (iv) (i) (ii) (iii)
(b) (i) (iii) (iv) (ii)
 (c) (ii) (iv) (i) (iii)
(d) (ii) (i) (iv) (iii)
7. Which of the following is not a principle of scientific management?
(a) Functional foremanship
(b) Development of personnel
(c) Harmony, not discord
(d) Maximum, not restricted output
8. The management of ‘Zebra Cosmetics Ltd.’ received an order which was to be executed
within a short period of time. The management discussed the issue with workers and it was
mutually agreed that the workers would do the job on the double shifts and their efforts
would be rewarded by paying double rates of units for extra time. Later, the management
paid their wages at the normal rate. Which principle in this situation has been violated?
(a) Discipline
(b) Division of work
(c) Centralization and Decentralization
(d) Initiative
9. Megha is working in a private sector bank. One of her key function relates to the formulation
of overall organizational goals and strategies of the bank. Identify the level of management
at which she is working?
(a) Lower level
(b) Top level
(c) Middle level
(d) None of these
10. “Use of plastic polythene is abandoned by a company to package its product.” Which
objective is being achieved in this statement?
(a) Organizational
(b) Social
(c) Personal
(d) Economical
11. ‘Hindustan Lever Limited’ decided to divest in non-core business of chemicals and seeds.
Which point of importance of principles of management is highlighted here?
(a) Fulfilling social responsibility
(b) Optimum utilization of resources
(c) Meeting changing environment requirements
(d) Scientific decisions
12. Which of the following statement is true as management as a science?
(a) Existence of theoretical knowledge
(b) Based on practice and creativity
(c) Principles based on experimentation
(d) Professional association
13. Match the columns.
Column 1 Column 2
A. The force that binds all other (i) Planning
functions of management
B. Doing the right task, completing (ii) Coordinating
activities and achieving goals
C. Doing the task correctly with (iii) Efficiency
minimum cost
D. Setting goals (iv) Effectiveness
Identify the correct option
(a) (i) (ii) (iv) (iii)
(b) (iv) (ii) (iii) (i)
(c) (i) (iv) (iii) (ii)
(d) (ii) (iii) (iv) (i)

Direction Read the following text and answer question number 14-18 on the basis of the
same.
Krishna and Saroj are both qualified CAs and good friends. After obtaining a Certificate of
Practice, they decide to pursue a career of their own choice. Krishna starts own practice in
the city whereas Saroj joins a government company. They meet after a long time in a party.
Krishna invites Saroj to visit his office and she accepts his invitation. She observes at his
office that there is a fixed place for everything and everyone and it is present there so that
there is no hindrance in the activities of the office. Also, Krishna always tends to replace ‘I’
with “we’ in all his conversations with the staff members. Later on, Krishna shares with her
that he always deals with lazy staff sternly to send the message that everyone is equal in his
eyes.
14. “So that there is no hindrance in the activities of the office.”, which nature of principles of
management highlighted in the above lines?
(a) Flexible
(b) Mainly behavioural
(c) General guidelines
(d) Universal
15. “She observes at his office that there is a fixed place for everything and everyone”. Identify
the Principle of Management highlighted here.
(a) Equity
(b) Order
(c) Espirit de corps
(d) Unity of command
16. “Krishna always tends to replace ‘I’ with “we’ in all his conversations with the staff
members.” Which principle of management is highlighted here.
(a) Stability of personnel
(b) Equity
 (c) Espirit de corps
(d) None of the above
17. “ Krishna shares with her that he always deals with lazy staff sternly to send the message
that everyone is equal in his eyes.” Identify the management principle.
(a) Equity
(b) Subordination of individual interest to general interest
(c) Scalar chain
(d) None of the above
18. “ Krishna shares with her that he always deals with lazy staff sternly to send the message
that everyone is equal in his eyes.” Which importance of principles of management
highlighted in the given lines?
(a) Scientific decision
(b) Insight in to reality
(c) Effective administration
(d) None of the above

19. Assertion (A) Through management, personal objectives can be achieved.

Reason (R) Management helps to provide good quality products, create employement
opportunities and adapt new technologies
(a) Both Assertion and reason are true and reason is the correct explanation of Assertion
(b) Both Assertion and Reason are true but Reason is not the correct explanation of
Assertion
(c) Assertion is true but Reason is false
(d) Assertion is false but Reason is true
20. Assertion (A) In any organization, coordination is required so that production and sales
department can work hand in hand.
Reason (R) Coordination integrates group efforts.
(a) Both Assertion and reason are true and reason is the correct explanation of Assertion
(b) Both Assertion and Reason are true but Reason is not the correct explanation of
Assertion
(c) Assertion is true but Reason is false
(d) Assertion is false but Reason is true
21. Which principle of management is violated when a manager expects his subordinates to
adopt to new working conditions without giving them time to settle down?
(a) Unity of command
(b) Discipline
(c) Unity of direction
(d) Stability of tenure
22. Which of the following is not an importance of management?
(a) Management increases efficiency
(b) Management helps achieving individual goals only
(c) Management creates a dynamic organization
 (d) Both (a) and (c)
23. The production manager of ‘Bharat Cosmetics Ltd.’ instructs the sales team to go slow in
selling the product, whereas the marketing manager insisted on fast selling to achieve the
target. Which principle of management is being violated in this case?
(a) Scalar chain
(b) Unity of command
(c) Unity of direction
(d) Equity

Direction Read the following text and answer question number 24-28 on the basis of the
same.
Jeet, General Manager X ltd. (company manufactures perfume and deodorant) is always
keen to reduce the costs. In this quest, he makes use of resources in the most optimum
manner. Due to this, company also saves resources and money. However, due to delicate
handling of resources, the target is always delayed.
The company also strives to add more fragrances as well as ad-ons with the product. This all
is done by the company to remain ahead of the changes made by the competitors. Since the
company is involved in using the chemical resources, it decided to have a social audit
conducted to determine the extent to which company is discharging its obligations.
24. At which level of management Jeet is working?
(a) Top
(b) Middle
(c) Lower
(d) Shop floor
25. The company (X Ltd.) is
(a) Efficient
(b) Effective
(c) Both (a) and (b)
(d) None of these
26. Which characteristic of management is highlighted in the lines “The company also strives to
add more fragrances as well as ad-ons with the product. This all is done by the company to
remain ahead of the changes made by the competitors”?
(a) Pervasive
(b) Goal oriented
(c) Continuous
(d) Dynamic function
27. Which objective is highlighted in the lines, “Since the company is involved in using the
chemical resources, it decided to have a social audit conducted to determine the extent to
which company is discharging its obligations”?
(a) Organizational
(b) Social
 (c) Both (a) and (b)
(d) Personal
28. The company is always keen to reduce the costs. In this quest, he makes use of resources in
the most optimum manner. Which importance of management is highlighted in the above
lines?
(a) Management helps in achieving in personal objectives
(b) Management helps in achieving group goals
(c) Management helps in development of society
(d) Management creates dynamic organization

29. Frequent transfers and turnover of employees lead to violation of principle of

(a) Espirit de corps
(b) Discipline
(c) Initiative
(d) Stability of personnel
30. According to Taylor, even a small production activity like pigs of iron into box cars can be
scientifically planned and managed. This can result in tremendous saving of human energy as
well as wastage of time and material. The more sophisticated the processes, greater would
be the savings. In the present context, the use of internet has brought about dramatic
improvements in internal efficiencies and customer satisfaction. Identify the principle of
management highlighted above:
a. Science, not rule of thumb
b. Harmony, not discord
c. Cooperation, not individualism
d. Development of each and every person to his/her greatest efficiency
31. Match the following.
Column 1 Column 2
A. Planning (i) Conform actual results with
planned results
B. Organizing (ii) Bridge the gap between where
we are and where we want to
go
C. Staffing (iii) Establishing authority-
responsibility relationship
D. Directing (iv) Right people for the right job
E. Controlling (v) Putting resources into action
Identify the correct option.
(a) (i) (v) (iv) (ii) (iii)
(b) (i) (v) (iii) (ii) (iv)
(c) (ii) (iii) (iv) (v) (i)
(d) (iii) (iv) (i) (v) (ii)
32. Management principles are flexible to adapt dynamic business environment.
(a) True
 (b) False
(c) Can’t say
(d) Partially true
33. Superintendent works at which level of management?
(a) Operational level of management
(b) Middle level of management
(c) Top level of management
(d) Either (b) or (c)
34. It is a common view that efficient management always satisfies its employees. What point of
features of management discussed here?
(a) Group activity
(b) Dynamic function
(c) Intangible force
(d) Continuous process
35. Technique ‘functional Foremanship” suggested by F.W. Taylor violates a principle given by
Henri Fayol. Identify the principle.
(a) Discipline
(b) Unity of command
(c) Unity of direction
(d) Division of work
36. Remuneration principle states that overall pay and compensation to both males and females
should be same.
(a) True
(b) False
(c) Can’t say
(d) Partially true
37. Name the technique of scientific management given by Taylor which helps to differentiate
between the efficient and the inefficient workers.
(a) Method study
(b) Time study
(c) Differential piece wage system
(d) Fatigue study
38. Assertion (A) Personnel should be selected and appointed after due and rigorous procedure.
Reason (R) The principle of’ Stability of Personnel’ says that employee turnover should be
minimized to maintain organizational efficiency.
(a) Both Assertion and reason are true and reason is the correct explanation of Assertion
(b) Both Assertion and Reason are true but Reason is not the correct explanation of
Assertion
(c) Assertion is true but Reason is false
(d) Assertion is false but Reason is true
39. Assertion (A) Employees deserve just and fair remuneration but what is just and fair is
determined by multiple factors. They include contribution of employees, paying capacity of
employer and also prevailing wage rate for the occupation under consideration.
Reason (R) The principles of management are flexible and can be modified by the manager
when the situation so demands.
(a) Both Assertion and reason are true and reason is the correct explanation of Assertion
(b) Both Assertion and Reason are true but Reason is not the correct explanation of
Assertion
(c) Assertion is true but Reason is false
(d) Assertion is false but Reason is true
40. The employees should be judiciously penalized for their actions against the organization is
indicated in
(a) Principle of equity
(b) Principle of Authority and Responsibility
(c) Principle of Discipline
(d) None of the above
Direction Read the following text and answer question number 41-45 on the basis of the
same.
Marshal is a paralegal at a law firm. He is amazing at research. He recently found a new
method to present the information to the client. However, the associate did not pay
attention to his suggestion.
Marshal did not like this behavior. Therefore, he directly went to the partners of the firm
without following the line of authority, to present his idea.
He approached all the partners to make them cognizant about his suggestion. But, he could
not find Mike (partner) at his designated office cabin. It turned out to be that this particular
partner keeps changing his cabin a lot, always leading to chaos whenever someone wants to
contact him.
After he presented his idea to all the partners, he asked for approval. Without discussing
among themselves, two partners approved the suggestion while two of them rejected it. This
lead to ambiguity in the mind of Marshal whether he can implement the idea or not.
41. Which principle is violated in the lines, “However, the associate did not pay attention to his
suggestion.”?
(a) Division of work
(b) Authority and responsibility
(c) Unity of direction
(d) Initiative
42. Which principle is violated in the lines, “But, he could not find Mike (partner) at his
designated office cabin. It turned out to be that this particular partner keeps changing his
cabin a lot, always leading to chaos whenever someone wants to contact him.”
(a) Discipline
(b) Remuneration of employees
 (c) Scalar chain
(d) Order
43. Which principle is violated in the lines “Without discussing among themselves, two partners
approved the suggestion while two of them rejected it. This lead to ambiguity in the mind of
Marshal whether he can implement the idea or not.”?
(a) Order
(b) Stability of personnel
(c) Unity of command
(d) Espirit de corps
44. Which principle is violated in the lines, “Therefore, he directly went to the partners of the
firm without following the line of authority, to present his idea.”?
(a) Centralization and decentralization
(b) Unity of direction
(c) Scalar chain
(d) Espirit de corps
45. Which scientific technique is being followed in these lines, “He is amazing at research. He
recently found a new method to present the information to client?”
(a) Time study
(b) Method study
(c) Fatigue study
(d) Motion study

46. Which of the following is cost benefit analysis?

(a) Effectiveness
(b) Efficiency
(c) Both (a) and (b)
(d) None of these
47. Which of the following supports the fact that ‘Management is a profession’?
(a) Service motive
(b) Personalized application
(c) Principles based on experimentation
(d) Based on practice and creativity
48. Derivation of principles may be said to be a matter of science and its application can be
regarded as an art.
(a) True
(b) False
(c) Can’t say
(d) Partially true