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BS1703:(Economics(And(

Strategy(For(Innovation

Technological+Change+&+
Types+of+Innovation

Dr.$Anu$Wadhwa
Course)outline

Imperial)College)Business)School Imperial)means)Intelligent)Business 2
Breaking)the)ice….)

Who)am)I?
Anu)Wadhwa
– Business)School,)Office))386D
– a.wadhwa@imperial.ac.uk
– Please)mention)“ESB”)in)the)subject)line

Teaching)Assistant)(Xianwei Shi)

Imperial)College)Business)School Imperial)means)Intelligent)Business 3
Learning)Objectives

By)the)end)of)this)session,)you)should)be)able)to:

– discuss)the)general'outline'of)the)course)and)coursework

– describe)patterns in)the)development)of)innovation)and)technological)
change.)

– distinguish)various'types'of'innovation'and)describe)their)main)
properties

– give)various)reasons'why'large'firms'struggle'to)develop)radical)and)
disruptive)innovations

Imperial)College)Business)School Imperial)means)Intelligent)Business 4
Structure)of)the)Course

Session)6)– Technological)change)and)types)of)innovation 06)Nov)2018

Session)7)– Diffusion)of)Innovation 12)Nov)2018

Session)8)– Moving)First)or)Following)Fast? 15)Nov)2018

Session)9)– Protecting)Innovation 20)Nov)2018

Session)10)– Profiting)from)Innovation 22)Nov)2018

Imperial)College)Business)School Imperial)means)Intelligent)Business 5
Teaching)methods)and)readings

Textbook)&)Readings
! Schilling,)M.A.A)Strategic)Management)of)Technological)
InnovationA)McGrawFHill,)5th)ed.)(2017)
! Additional)readings
! Cases
! Lecture)Slides

Finish)all)assigned)readings)BEFORE)coming)to)class

Imperial)College)Business)School Imperial)means)Intelligent)Business 6
Teaching)methods)and)readings

Not)a)traditional)lecture)based)course)– active)participation)is)important!!

Lecture)and)discussion)on)key)theoretical)frameworks

InBclass)exercises

Guest)Speaker

Case)analyses)and)discussions
1. Ford)vs)GM:)The)Evolution)of)Mass)Production)(A))(HBSB9B614010))
2. Zopa.com:)From)a)hot)idea)to)an)established)market)player?)(ES1548))

Finish)all)assigned)readings)BEFORE)coming)to)class

Imperial)College)Business)School Imperial)means)Intelligent)Business 7
Timeline

InGClass Case&1:&Ford&vs&GM Case&2 Guest&Speaker InGClass&


Exercise + Zopa.com Excercise
InGClass&Exercise

6 7 8 9 10

• Tech&Change • Diffusion&of& • Moving&first& • Protecting& • Profiting&from&


• Types&of& innovation or&following& Innovation Innovation
Innovation fast?
Submit
Group&
Simulation

Imperial)College)Business)School Imperial)means)Intelligent)Business 8
Assessment

Coursework) Final)Exam)
(15%) (35%)

Your)Mark

Imperial)College)Business)School Imperial)means)Intelligent)Business 9
Coursework

In)theory)there)is)no)difference)
between)theory)and)practice.)

In)practice)there)is.

Imperial)College)Business)School Imperial)means)Intelligent)Business 10
Assessment:)Group)Coursework)(15%)of)final)mark)

Simulation)Game:)Back)Bay)Battery
– To)prepare)for)group)play,)you)can)play)the)simulation)game)once)on)
your)own)– you)can)go)up)to)TWO)runs
– Play)once)together)with)your)group)– make)sure)you)take)notes)of)the)
decisions)you)made
– You)can)start)playing)from)session)6.)We)will)debrief)in)session)10

Submit)writeMup)of)your)thinking)while)playing)the)group)simulation
– Answer)4)questions)in)essay)or)Q&A)format
– TWO$pages)of)text)(12)pt.)Times)Roman)font,)single)spaced,)margins)
no)less)than)1)inch)
– Optional)1)page)of)exhibits

Imperial)College)Business)School Imperial)means)Intelligent)Business 11
Assessment:)Final)Exam)(35%)of)final)mark)

Imperial)College)Business)School Imperial)means)Intelligent)Business 12
Ground)Rules

Timing

Course)feedback

No)phones,)no)devices)that)distract)you
You)can)view)PDF)documents)on)your)devices)but)if)you)are)doing)anything)more,)I)
would)ask)out)of)courtesy)for)your)peers)that)you)take)do)it)outside)the)class)or)
during)the)break

Imperial)College)Business)School Imperial)means)Intelligent)Business 13
Course)Overview

Imperial)College)Business)School Imperial)means)Intelligent)Business 14
Definitions
In v io n
ent at
io n ializ
n e rc
vatio m m
no Co
In
Ra dical V
ce ss s Increm
ro ental
u ct or P
Pro d

Innovations)are)qualitatively*new*products*or*processes
that)differ)significantly)[...])from)what)existed)before.
(Jürgen)Hauschildt)

A)new)way)of)doing)things)that)is)commercialized
(Michael)Porter)

The)what s*possible*meets)the)what s*needed


(Roy)Sandbach,)Procter)&)Gamble)
Imperial)College)Business)School Imperial)means)Intelligent)Business 15
Why)is)innovation)important?
Changing)our)lives

Imperial)College)Business)School Imperial)means)Intelligent)Business 16
Why)is)innovation)important?
Changing)our)lives

Reuters)Mobile)Light)(RML))
• mobile)phone)service)(market)
prices,)crop)volumes)and)weather)
forecasts)

• 75,000)subscribers
• 90%)of)farmers)believed)they)
benefited)from)this)service
• 80%)have)changed)their)behaviour
• 8%)increase)in)price)realization
Imperial)College)Business)School Imperial)means)Intelligent)Business 17
Why)is)innovation)important?
Effect)on)firm)profits

Apple saw profits more than AntiEdepressant, by Eli Lilly &


double year on year during Company is one of the biggest
the fourth quarter of its 2004 fiscal selling drugs ever.
year ...

Contributed about a third to the


It's not hard to guess where the
total turnover of the company:
increased revenue E and thus
US$21 billion (1988E2001)
the profitability E came from.

Imperial)College)Business)School Imperial)means)Intelligent)Business 18
Why)is)innovation)important?
Fortune’s)most)admired)companies

2016 2000

Southwest)
Airline

Imperial)College)Business)School Imperial)means)Intelligent)Business 19
Why)is)innovation)important?

Innovation(changes(the(world(around(us

Innovation(is(an(important(engine(of(economic(growth
3)million)people)work)in)R&D)worldwide
OECD)countries)spend)$800)billion)per)year)on)R&D

Innovation(can(make(or(break(firm(performance
New)products)less)than)5)years)old)account)for)30%)of)profits)and)in)high)performing)firms)they)
account)for)nearly)half)of)all)sales.
Firms)that)do)not)innovate)may)perish)(e.g.)Kodak))

Innovation(strongly(tied(to(reputation(of(today’s(firms
Innovators)as)icons)– ‘global)heroes’

Imperial)College)Business)School Imperial)means)Intelligent)Business 20
Innovation)is)Risky

Market'risks' uncertainty)about)demand

Competitive'risks what)will)competitors)do?

Technological'risks will)the)product)or)service)work?

Organizational'risks what)organizational)changes)are)needed?

Operational'risks can)the)product)be)made)and)the)service)
delivered?

Financial'risks' large)upfront)investments)are)required)
for)uncertain)payBoffs

Imperial)College)Business)School Imperial)means)Intelligent)Business 21
Innovation)Funnel

Most%innovative%ideas%do%not%become%successful%new%products

Imperial)College)Business)School Imperial)means)Intelligent)Business 22
Core)Concerns)of)the)Course

Develop)an)understanding))of)how)firms)can)transform)themselves)into)
effective)innovators.

How)can)organizations)become)more)adept)at)innovating,)at)creating)
opportunities)for)change,)capitalizing)on)them,)reacting)to)changes)in)the)
environment)and)reaping)the)benefits)from)their)innovations?

Imperial)College)Business)School Imperial)means)Intelligent)Business 23
Technological)Change

Imperial)College)Business)School Imperial)means)Intelligent)Business 24
Technological)change:
How)things)change!

Imperial)College)Business)School Imperial)means)Intelligent)Business 25
Technological)change:
The)printing)press)(1440)

Imperial)College)Business)School Imperial)means)Intelligent)Business 26
Technological)change:
Steam)engine)(1767)

Imperial)College)Business)School Imperial)means)Intelligent)Business 27
Technological)change:
The)Internet

Imperial)College)Business)School Imperial)means)Intelligent)Business 28
Technological)change:
Waves)of)technological)development

Information1+
Communications1
Technology
Fordist1Mass
Biotechnology
Production Computers Space/satellite
Electrical1+ Telecoms Environmental
Heavy1 Software Technologies
Engineering CIM)
Autos New)materials
Airlines Internet
Steam1Power
Consumer)durables IT)services
+1Railways PetroIchemicals
Electrical)+)
Heavy)engineering Process)plant
Early Synthetic)dyes Plastics)
Mechanization Electricity Highways
Steam)engines
Armaments
Machine)tools Aluminium
Railways
Textiles
Steamships
Waterpower
Canals

1770s 1840s 1890s 1940s 1990s ?


Cotton Coal Steel Energy Microelectronics
Pig)iron Transport (esp.)oil)
Imperial)College)Business)School Imperial)means)Intelligent)Business 29
Technological+change:
Path+dependency,+paradigms+and+trajectories
Technological+Paradigms+
– Thought'structure'or'way'of'thinking'(about'a'problem)
– Paradigms'identify'the'problems'to'be'addressed,'
and'close'off'other'approaches

The+Cumulative+Nature+of+
Technological+Knowledge+
– Technologies)build)on)one)another);
Path)Dependent)Trajectories
Imperial)College)Business)School Imperial)means)Intelligent)Business 30
Trajectories)Example:
Moore’s)law

Imperial)College)Business)School Imperial)means)Intelligent)Business 31
Trajectories)example:
Ericsson’s)ever)lighter)phones

100kg

1974.– new. mobile weighs.'only'.9.kilos


10kg
Weight.– Log.Scale

1986.@ Hotline,.weighs.700.g
1kg

1997.– GF.788,.135.g
1956.@ Our.first.mobile.phone.was.the.
100g size.of.a.suitcase,..weighed.40.kilos. 2000.– T28a,.83.g
and.cost.as.much.as.the.car.in.which
it.was.mounted..The.network.had.100.
subscribers.and.covered.an.area.of. 2002.– T600
25@30.km. (with.Sony).60.g

1g
1950 1975 2000 2010
Weight.does.not..matter.anymore

Imperial)College)Business)School Imperial)means)Intelligent)Business 32
Technology)S8Curves

• Rate)of)a)technology’s)improvement)) Follow%an%
• Rate)of)a)technology’s)diffusion to)the)market S)shaped%
curve

S"curves)in)Technological)Improvement
• Plot)technology’s)performance)against)the)amount)of)effort)and)money)
invested)in)the)technology

Technology)improves)slowly)at)
first)because)it)is)poorly)
understood.)
Then)accelerates)as)
understanding)increases.
Then)tapers)off)as)approaches)
limits.

Imperial)College)Business)School Imperial)means)Intelligent)Business 33
Technological)change:
The)S9curve)of)technology)performance

Limit+of+new+technology
Technology)performance

Limit+of+old+technology

Potential+of+ status Potential+of+


old+technology today new+technology
status
today

Time)(or)aggregate)R&D)spending)
Imperial)College)Business)School Imperial)means)Intelligent)Business 34
Consequences)of)technology)change
New)techno3economic)paradigms
• Re9design)&)new)configuration)of)the)capital)stock))
• New)skill)profile)in)the)labour force
• Redistribution)of)profitable)activities)
• Winners)&)losers:)nations)and)firms)
Imperial)College)Business)School Imperial)means)Intelligent)Business 35
Technological)change
Key)learning)points

Technological)change)is)typically)cumulative and)evolutionary.

Technological)development)is)not.a.smooth,.automatic.process – it)takes)
place)in)spurts)and)jumps.

In)hindsight)some)changes)can)be)identified)as)‘revolutionary’)in)nature)–
leading)to)tidal)waves)of)changes)called)‘technological)revolutions’)or)new)
‘techno3economic.paradigms’

Technological)change)has)major)implications for)the)competitiveness of)


firms.

Imperial)College)Business)School Imperial)means)Intelligent)Business 36
Why)many)firms)struggle)to)innovate

Imperial)College)Business)School Imperial)means)Intelligent)Business 37
Disruptive)Innovation
The)innovator’s)dilemma

The$Thesis:)“Well<managed)companies)often)fail)because)the)very)
management)practices)that)have)allowed)them)to)become)industry)leaders)
also)make)it)extremely)difficult)for)them)to)develop)the)disruptive)
technologies)that)ultimately)steal)away)their)markets.”)
“The)highest)performing)companies….Have)well)developed)systems)for)
killing)ideas)that)their)customers)don’t)want.)As)a)result,)these)companies)
find)it)very)difficult)to)invest)adequate)resources)in)disruptive)technologies)–
lower)margin)opportunities)their)customers)don’t)want,)until)[those)same)
customers)decided)that])they)want)them.)And)by)then)it)is)too)late.”
(Christensen,)1997,)p.)265)

The$Dilemma:)The)logical,)competent)decisions)of)management)that)are)
critical)to)the)success)of)their)companies)are)also)the)reasons)why)they)lose)
their)positions)of)leadership

Imperial)College)Business)School Imperial)means)Intelligent)Business 38
Definitions
Sustaining)and)Disruptive)Innovations

Sustaining)innovations Disruptive)innovations)
• Improve)performance)of)established) • introduce)set)of)attributes)(e.g.,)
products simplicity,)convenience,)price))often)
• Meet)demands)of)mainstream) not)valued)by)mainstream)customers
customers in)major)markets – new)features)might)appeal)to)new)or)
lessGdemanding)customers)(fringe)
• Either)incremental)or)radical)
innovation)which)enable)to)sell)more) • might)perform)worse)currently)on)
product to)more)profitable)customers dimensions)valued)by)mainstream)
– make)product)perform)better)on) customers.)
dimensions)valued by) – cheaper,)simpler,)smaller,)convenient
mainstream)customers) • Fast%improvement%in%performance

…does&not&have&an&effect& …is&an&innovation&that&
on&existing&markets. disrupts&an&existing&market.
Imperial)College)Business)School Imperial)means)Intelligent)Business 39
Definitions
Disruptive)Innovations

Targeting0the0low5end0customers0with)less)
performing)and)cheaper)products
– Portable)radio)(Sony):)Sound)quality)
was)not)very)good)BUT)cheaper,)
convenient,)easy)to)use

Targeting0non5consumers0currently)not) XEROX9700
served)by)existing)products
– Canon)tabletop)photocopier
– Not)very)high)resolution,)slower,)
cheaper

Imperial)College)Business)School Imperial)means)Intelligent)Business 40
Disruptive)Innovation

Imperial)College)Business)School Imperial)means)Intelligent)Business 41
Disruptive)Innovation

Performance,on,mainstream,

Mainstream,customer,needs
customer,attribute

a ti on
i n n ov i o n
n g* a t
i n i o v
u s ta i nn
S e *
i v
u pt Niche,customer,needs
i sr
D
Examples:
Smaller,hard,drives
Time Canon,photocopiers
Mini?mills

42Imperial)College)Business)School Imperial)means)Intelligent)Business 42
The$struggle$to$innovate:
The$problem$of$mental$models
History(of(Polaroid((Tripsas &(Gavetti,(2000)
– Customers)wanted)a)physical$print
– The)razor)/)blade)model)was)the)guiding)
business)model

Positioned(to(produce(a(digital(camera(in(1989,(
Polaroid(came(up(with(one(in(1996:(too(late!

Why(did(it(take(so(long?
– Top)management)emotionally)attached)to)the)
razor)/)blade)model)
– Top)management)allocated)resources)in)
products)that)were)consistent)with)their)beliefs.

Imperial)College)Business)School Imperial)means)Intelligent)Business 43
For)example:
FujiFilm

“Fujifilm)is)known)as)the)world)largest)photographic)and)
imagining)company.)

We)are)ALSO)innovating)in)medicine,)highly)functional)
material)and)other)highAtech)areas”
Imperial)College)Business)School Imperial)means)Intelligent)Business 44
Key)Learning)Points

• What)drives)the)success)of)incumbents,)i.e.)deliver)improving)products)to)
main%stream%customers,)can)also)explain)their)failure

• Strong)cultures)&)deeply)rooted)mental%models are)extraordinarily)
resistant)to)change

• Firms)can)become)insufficiently%adaptable%(unable)to)‘see’)and)react)to)
new)ways)of)doing)business,)new)customer)requirements)

Imperial)College)Business)School Imperial)means)Intelligent)Business 45
Types)of)Innovation)
Key)Concepts)and)Definitions

Imperial)College)Business)School Imperial)means)Intelligent)Business 46
Types)of)Innovation

• Product)versus)Process)Innovation
• Radical)versus)Incremental)Innovation
• Competence?enhancing)versus)Competence? destroying)Innovation
• Architectural)versus)Component)Innovation

• Sustaining)versus)Disruptive)Innovation

Imperial)College)Business)School Imperial)means)Intelligent)Business 47
Definitions
Product)innovation

Product(innovations are)embodied)in)the)outputs of)an)organization)– its)


goods)or)services.
Imperial)College)Business)School Imperial)means)Intelligent)Business 48
Definitions
Service)innovation

The prices and


weight of all
goods are all
clearly marked.
You just take
what you want.

Around)1900 Around)1950 Around)2000

Imperial)College)Business)School Imperial)means)Intelligent)Business 49
Definitions
Process)innovation

Around)2000 Around)2010

Process'innovations are)innovations)in)the)way)an)organization)
conducts)its)business,)such)as)in)techniques)of)producing)or)marketing
goods)or)services.

Imperial)College)Business)School Imperial)means)Intelligent)Business 50
Product9Process)Complementarities

Product(innovations can)enable)process(innovations
– Development)of)advanced)workstations)(PRODUCT))enabled)the)
implementation)of)computer9aided9manufacturing)processes)that)
increase)the)speed)and)efficiency)of)production)(PROCESS)

Process(innovations can)enable)product(innovations
– A)new)metallurgical)technique)(PROCESS))enabled)the)development)
of)the)bicycle)chain)which)in)turn)enabled)the)development)of)multiple9
gear)bicycles)(PRODUCT)

What)is)a)product(innovation for)one)organization)might)be)a)process(
innovation for)another
– UPS)creates)a)new)distribution)service)(product(innovation))that)
enables)its)customers)to)distribute)their)goods)more)widely)or)more)
easily)(process(innovation))

Imperial)College)Business)School Imperial)means)Intelligent)Business 51
Definitions
Business)model)innovation

Business'model:)the)“way)of)doing)business” that)a)firm)has)chosen:)its)
entire)system)for)creating)and)delivery)value)to)customers)and)earning)a)
profit)from)it.
Articulates customer value proposition, identifies a market segment, and
specifies the revenue generation mechanism
Who is your customer (new market), What do you offer your customer
(new offer) and How do you do this (new ways of doing business)

Imperial)College)Business)School Imperial)means)Intelligent)Business 52
Definitions
Radical)versus)incremental)(Degree)of)Novelty)

Incremental*innovation Radical*innovation
• Minor*changes*in)existing)products,) • May)require)different)sets)of)
processes)or)services>)reinforces)existing) engineering*and*scientific*
capabilities)of)firms. principles
• Very)common • Uncommon
• Cumulative – new)products)build)on)past) • Associated)with)dramatic)
products. increase*in)performance.)
• Low*risk • May)open)new*markets*and*
• Stable*design*and)consistent*interfaces potential*applications
between)components)in)the)product>) • May)create)difficulties)for)
stable*markets established)firms)and)open)up)
• Competing)for)small*shifts*in*market* opportunities*for*new*entry
share.
– Intel*has)been)able)to)earn)more)than)$200)billion)
in)operating)income)by)launching)upHgrades)of)its)
original)i386)chip)microprocessor)introduced)in)
1985!
Imperial)College)Business)School Imperial)means)Intelligent)Business 53
Definitions
CompetenceFEnhancing)vs)CompetenceFDestroying)Innovation

Competency*destroying Competency*enhancing
(rendering(firms’(competences( (building(on(firms’(existing(
obsolete) knowledge(base)

Piston)to)jet)engine Jet)to)turbofan
Vinyl)records)to)compact)disks CDs)to)DVDs
Analog)radio)to)Digital)Radio LSI)to)VLSI)semiconductors
Vacuum)tubes)to)transistors Mechanical)to)electric)typewriters
Continuous)grinding)to)float)glass

Whether)an)innovation)is)competence)enhancing)or)
competence)destroying)depends)on(the(perspective(of(a(
particular(firm.(
Imperial)College)Business)School Imperial)means)Intelligent)Business 54
Definitions
Architectural)vs)Component)Innovation

A)component(innovation (or)modular)innovation))entails)
changes)to)one)or)more)components)of)a)product)system)
without)significantly)affecting)the)overall)design.
– adding)gel@filled)material)to)a)bicycle)seat

An)architectural(innovation entails)changing)the)overall)
design)of)the)system)or)the)way)components)interact.
– transition)from)high@wheel)bicycle)to)safety)bicycle
– In)the)1800s,)the)front)wheel)of)a)bicycle)had)a)very)large)
circumference)in)order)to)provide)speedF))gears)did)not)exist)yet
– When)gears)and)chains)were)invented,)the)bicycle)took)on)a)whole)
new)design

Most)architectural)innovations)require)changes)in)the)
underlying)components)also
Imperial)College)Business)School Imperial)means)Intelligent)Business 55
Types)of)Innovations
In;Class)Exercise

Imperial)College)Business)School Imperial)means)Intelligent)Business 56
Technology)Innovation)Awards
InCclass)Exercise

WSJ,)Technology)Report
http://online.wsj.com/public/page/technologyCinnovationCawardsC
10162012.html

37)awards)in)18)categories,)(536)applications)from)more)than)24)countries)
– Gold)Award:)A)simpler)way)to)connect)the)physical)with)the)virtual
– Silver)Award:)An)alternative)to)disk)storage
– Bronze)Award:)Less)Painful)biopsies

Imperial)College)Business)School Imperial)means)Intelligent)Business 57
Technology)Innovation)Awards
InAclass)Exercise

Read)the)descriptions)of)the)three)technologies)that)won)the)competition

Discuss)for)2A3)minutes)in)your)small)groups:)“What)kind)of)innovation)is)it?”

Categorize)all)three)technologies)into)one)or)more)types)of)innovation)that)
you)read)about)in)the)Schilling)book.)You)may)use)more)than)one)type)of)
innovation.
– Product/Process
– Radical/Incremental
– Competence)enhancing/Competence)destroying
– Architectural/Component

– Go)to)www.menti.com with)code)35)28)60 and)answer)the)questions.

Imperial)College)Business)School Imperial)means)Intelligent)Business 58
Printechnologics GmbH1(Category:1Wireless)
A)simpler)way)to)connect)the)physical)with)the)virtual

Problem:) The)biggest)obstacle)to)greater)adoption)by)companies)of)the)solid<state)
storage,)which)stores)data)electronically)instead)of)on)disks)is)its)high)cost.)
Company/Technology: Printechnologics offers)Touchcode which)enables)publishers,)consumer<
product)companies,)event)promoters)etc.)to)include)invisible)codes)on)
printed)items)that)can)be)read)instantly)on)any)device)with)a)touch)screen.)
The)codes)can)link)to)videos,)games,)recipes)or)any)other)online)featureC)a)
concert)ticket)printed)with)Touchcode could)take)you)to)a)clip)of)the)
performer)singing.)
Advantage: Cheaper
– than)RFID)or)QR)codes
Simple
– user)only)needs)to)place)the)printed)item)on)the)screen)of)a)tablet)or)
smartphone)and)the)invisible)code)immediately)connects)to)the)online)
content.)
Secure
– the)black<and<white)patterns)of)a)QR)code)are)easy)to)reproduce)by)
photocopying,)which)can)be)a)problem)for)codes)that)are)used)to)
make)payments)and)ID)is)usually)required)to)prevent)fraud.)Since)
Touchcodes are)invisible,)that's)not)an)issue)for)them.
– QR)codes)can)be)used)by)scammers)to)direct)you)to)websites)that)will)
plant)malicious)software)on)your)mobile)device)<< Touchcode foils)that)
kind)of)attack)because)all)the)content)that)it)links)users)to)sits)on)
Printechnologics servers,)so)users)can't)be)misdirected)on)the)Web.)
Imperial)College)Business)School Imperial)means)Intelligent)Business 59
Pure%Storage%(Category:%Computing%Systems)
An)alternative)to)disk)storage

Problem:) The)biggest)obstacle)to)greater)adoption)by)
companies)of)the)solid<state)storage,)which)stores)
data)electronically)instead)of)on)disks)is)its)high)cost.)

Company/Technology: Pure)Storage)offers)a)data<storage)system)that)uses)
flash)memory)instead)of)disk)drives)to)hold)
information)in)corporate)data)centers.)The)Mountain)
View,)Calif.,)company)did)this)by)using)lower<cost)
flash)memory)chips,)combined)with)its)own)software)
that)both)improves)the)performance)of)the)chips)and)
squeezes)in)more)data.)

Advantage: Pure’s FlashArray storage)systems)can)sell)for)


roughly)the)same)as)comparable)disk)storage,)while)
delivering)10)times)faster)speeds,)taking)up)one<
tenth)the)space)and)using)one<tenth)the)energy.
Imperial)College)Business)School Imperial)means)Intelligent)Business 60
Vidacare (Category:/Medical/Devices)
Less)painful)biopsies

Problem:) For)many)cancer)patients,)the)pain)of)a)boneDmarrow)
biopsy)can)add)to)the)anguish)of)the)diagnosis)and)
treatment.)

Company/Technology: Vidacare Corp.)aims)to)ease)that)pain)with)the)OnControl


Bone)Marrow)System)which)allows)doctors)to)more)
quickly)and)precisely)take)samples)from)inside)the)bone.)
The)OnControl device)bores)like)a)household)drill)into)the)
soDcalled)intraosseous)space)inside)the)bone.)When)the)
device)reaches)the)correct)point)in)the)bone)for)the)
sample,)changes)in)resistance)and)how)the)motor)
sounds)offer)cues)for)the)doctors.)

Faster)process,)with)less)pain
Advantage: Quality)of)samples)raises)the)likelihood)that)just)one)
puncture)will)be)needed.

Imperial)College)Business)School Imperial)means)Intelligent)Business 61
Effect)of)Innovation
InDClass)Exercise

When)both)product)and)process)innovations)are)considered,)industries)show)
constant)innovation

Innovations)can)be)characterized)by)their)effect)on)
• Technology)trajectory)D the)path)a)technology)follows)through)time
– rate)at)which)the)technology’s)performance)improves
– rate)of)technology)adoption)in)the)market
• System)design)
• Target)markets
• Capabilities

Imperial)College)Business)School Imperial)means)Intelligent)Business 62
Types)of)Innovation
…then#the#innovation#is…
In;class)Exercise

Is#LOW Incremental
Current)))))))))
If#the#effect#of#the innovation#on…
Technology)Trajectory Is#HIG
H Radical

Is#LOW Modular
Current))))))))))))))
System)Design Is#HIG
H Architectural

Is#LOW Sustaining
Current)))))))))))))
Markets Is#HIG
H Disruptive

I s#LOW Competence)Enhancing
Current))))))))))))))))))))
Firm)/)Industry) Competence)
Capabilities Is#HIG
H Destroying

Imperial)College)Business)School Imperial)means)Intelligent)Business 63
Key)Learning)Points

Many%types%of%innovation
– Product,)process,)service,)radical,)incremental,)destructive
– Strong)complementarities)among)them
– Some)of)them)create)opportunities)for)entry

Imperial)College)Business)School Imperial)means)Intelligent)Business 64
For)Session)7)(Diffusion)
Read)&)Prepare
• Case:)“Ford&vs&GM:&The&Evolution&of&Mass&Production”
– Question)to)prepare:)What)do)you)think)were)the)most)important)contributions)to)the)
successful)development)of)Ford’s)production)system?
– Video)showing)old)assembly)lines:)https://www.youtube.com/watch?v=cxjZ2VT9lFU
• Read)the)following)press)releases)and)think)about)two)questions:)(a))Which)product)is)most)
likely)to)succeed?)(b))Which)product)is)most)likely)to)fail)in)the)market?
– The)best)thing)since)sliced)bread)
(http://archive.fortune.com/magazines/fortune/fortune_archive/2001/10/29/312417/index.htm)
– Reinventing)the)guess)what?)(https://www.forbes.com/forbes/2008/0310/060.html#12e1b97e7cd2)
• Schilling)Textbook:)Chapter)4)(at)own)pace)

Prepare)for)Simulation
– Clayton)M.)Christensena)Michael)E.)Raynora)Rory)McDonald)“What)is)disruptive)
innovation?”)Harvard)Business)Review,)December)2015
– Handout)on)how)to)run)the)simulation
– Finish)individual)runs)before)12)November

Imperial)College)Business)School Imperial)means)Intelligent)Business 65
Imperial)College)Business)School Imperial)means)Intelligent)Business 66

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