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Document Type FM

Document # QMS-FM-10
QUALITY ALERT FORM Revision # 0
Effective Date 15-Mar-2022

Guidelines: Alert # EXP-02-23-Q1


1- Use this form to raise quality alert. To be assigned by quality
2- Submit the form to Quality designate after filling the required details.
3- Quality designate will follow SOP procedure to handle quality alert and/or exception submitted by employee.
4- For selection of alert details, risk type & severity, use drop down list.

Alert details
Alert Type: Exception Alert Scope: Material Alert date: 25-Jan-23
Site: Olympia Department: Store Alert Shift: Morning
Alert Time: 10:00 A.M. Reported by: S. Hamza
Briefly write the alert with relevant details:
On 5-Dec-2022 and 12-Dec-2022 we had placed a total of 14-ton order of Master Polybags to Tanvir Packages but
due to raw material unavailability, deliveries were stopped by supplier which resulted in unavailability of below listed
Master TRP poly bags:
1. Master Polybag 26*42
2. Master Polybag 23*44
3. Master Polybag 23*48
4. Master Polybag 25*42
5. Master Polybag 24*42
6. Master Polybag 25*40

Risk Type Risk Severity Risk Type Risk Severity


SCM Medium Quality High
Operational High Financial Medium
Other Medium Choose an item. Choose an item.
In case, Risk Type is other (mentioned here): Customer
Investigation of alert (as per alert type):
Upon investigation it was found that supplier is not delivering material due to too much hike in prices and unavailability
of raw material at supplier end. We also approached other suppliers, but it is estimated to get new inventory at least
after 30 days. Hence for 30 days store requires an exception for using possible alternative master TRP poly bags from
available inventory as listed below:
1. Master Polybag 25*44
2. Master Polybag 27*47
3. Master Polybag 25*47
4. Master Polybag 23*36
With this exception there are medium level risk with supply and customer to notice the bag looseness, however high
risk is associated with packaging and quality. To mitigate the risk below action plan to be followed.
Action Planning:
Action Owner Target Actual Remarks
Name Date Completion (If Any)
Date
1- Operation will request NPD/Quality aligned Junaid On-going
alternative master poly bags via manual
reservation. (Material issuance requisition
– in case SAP is unavailable)

Attachment#6.1 (QMS-SOP-07) Version 0 Page 1 of 2


Document Type FM
Document # QMS-FM-10
QUALITY ALERT FORM Revision # 0
Effective Date 15-Mar-2022

2- Supply chain to purchase master polybags Hamza 27/1/2023 21/1/2023 Order already placed to
from alternate suppliers on reasonable Regent Packages for 15-
cost. ton Master PB.
3- While using alternative polybags quality will Noman On-going
verify and sign-off first carton and keep it
as a reference sample in the packaging
area.

Quality Designate Signature: ______________________

Approval:
Designation/Area Name Signature Date
Supply Chain Manager Shoaib Ahmed

Factory Manager Amir Shah


GM TQM & Operational
Tariq Malik
Excellence

Approver Remarks (if any):


# Remarks By

Alert Closure Summary:

Closed by (Name & Sign):

Attachment#6.1 (QMS-SOP-07) Version 0 Page 2 of 2

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