Samsung Smart Care Dryer Error Codes

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Samsung Smart Care dryer error codes:

These error code explanations can help when troubleshooting a problem with your Samsung
Smart Care gas or electric dryer.

Possible
Code Meaning Possible Cause
Parts

Clean the lint filter because a


clogged lint filter can cause this
code. Check the exhaust vent
system for a clog or restriction
and clean system if blocked. If
the lint filter and exhaust vent
system are clear, unplug the
dryer and check the wire harness
connections between the
thermistor and the electronic
Defective Thermistor,
control board. Reconnect any
thermistor wire harness,
tE loose wires or replace the wire
(temperature electronic
harness if damaged. If the wire
sensor) control board
connections are okay, measure
the thermistor resistance using a
multimeter. You should measure
around 10,000 ohms of
resistance at room temperature.
Replace the thermistor if
resistance is off. If thermistor
resistance is okay and the wire
harness is intact, replace the
electronic control board

If you're attempting to start the


dryer with the door open, close
the door. If the door is closed
when the code appears, unplug
the dryer and check the wire
dE or Door switch harness connections between the Door switch,
dF failure door switch and the electronic wire harness
control board. Reconnect any
loose wires or replace the wire
harness if damaged. If the wire
harness is okay, replace the door
switch

Press all the buttons on the


control panel to free the stuck User
Stuck button on
bE2 button. If the stuck button can't interface
the control panel
be freed, replace the user control
interface control

Have an electrician or your


Power supply
electrical power supplier check Electronic
FE frequency is out
the frequency of your electrical control board
of range
power supply. If the dryer is
getting the 60 Hz power it
requires, replace the electronic
control board

Unplug the dryer for 5 minutes to


reset the control board. If the
code returns after you restore
Electronic control
power to the dryer, check the Electronic
9E1 board error (over
voltage supply. If the voltage control board
voltage)
supply is between 105 and 130
VAC, replace the electronic
control board

Unplug the dryer and check the


wire harness connections on the
Electronic control electronic control board.
board error Reconnect any loose wires or Electronic
AE
(communication replace the wire harness if control board
problem) damaged. If the wire connections
are okay, replace the electronic
control board

Unplug the dryer for 5 minutes to


reset the control board. If the
Control board Electronic
EEE code returns after you restore
failure control board
power to the dryer, replace the
electronic control board

For gas dryers, make sure the


gas supply cut-off valve for the
dryer is fully open. If it's an
electric dryer, see if a house
circuit breaker for the dryer is
tripped; the dryer won't heat if a
leg of the 240-volt power supply
is off. Unplug the dryer and
Heating error (gas check the wire harness Wire harness,
HE and electric connections between the heating
dryers) electronic control board and the element
heater. Reconnect any loose
wires or replace the wire harness
if damaged. For an electric dryer,
check the heating element for
damage and replace if broken.
For a gas dryer, have a
technician check and repair the
heating system

Samsung Heat Pump Ventless Dryer DV22N error codes:

Reference Model: DV22N

These error code explanations can help you diagnose a problem with your Samsung ventless
heat pump dryer model DV22N
Possible
Code Meaning Possible Cause
Parts

The outlet thermistor


(temperature sensor) detects
air temperature coming out
of the condenser heat
exchanger. Clean the lint
filter and heat exchanger
Outlet thermistor
fins. If the problem
(temperature
continues, unplug the dryer Outlet
tC sensor) resistance
and check the resistance of thermistor
is too high or too
the thermistor. At room
low
temperature, you should
measure around 50K ohms
of resistance through the
thermistor. Replace the
thermistor if resistance is off
by more than 5K ohms

The compressor thermistor


senses temperature around
the compressor inside the
cabinet. To make sure that
the compressor area is
getting proper air flow, clean
the lint filter and clean the
heat exchanger fins. Make
Compressor sure that the dryer is
thermistor installed properly with
(temperature proper clearance on the Compressor
tC5
sensor) resistance sides and back of the dryer. thermistor
is too high or too If these tips don't help,
low unplug the dryer and check
the resistance of the
compressor thermistor. At
room temperature, you
should measure around 50K
ohms of resistance through
the thermistor. Replace the
thermistor if resistance is off
by more than 5K ohms

Unplug the dryer and check


the wire harness connections
between the door switch and
the electronic control board.
If the wiring connections are
dC Door switch failure okay, you'll likely need to Door switch
replace the door switch. If
you replace the door switch
and the problem continues,
you'll likely need to replace
the electronic control board

Press all button on the


control panel and try to free
Stuck control up the stuck button. If the Display control
bC2
button problem continues, you'll board
likely need to replace the
display control board
To make sure that the
compressor area is getting
proper air flow, clean the lint
filter and clean the heat
exchanger fins. Make sure
that the dryer is installed
properly with proper
clearance on the sides and
back of the dryer. If these
tips don't help, unplug the
Compressor
Compressor dryer and check the
HC thermistor,
overheated resistance of the compressor
Compressor
thermistor. At room
temperature, you should
measure around 50K ohms
of resistance through the
thermistor. Replace the
thermistor if resistance is off
by more than 5K ohms. If
the compressor thermistor is
okay, you may need to
replace the compressor

The control detected that the


drain tank overfilled 3 times
in a row. Empty the drain
tank. If the drain tank isn't
5C Drain tank overflow Float switch
overfilled, unplug the dryer
and test the float switch.
Replace the float switch if it's
defective

Unplug the dryer for 3


minutes and then plug it
back in. If the code
reappears, unplug the dryer
Control board and check the wire harness
Main control
AC communications connections between all
board
error control boards in the dryer.
If the wiring connections are
okay, then you may need to
replace the main control
board

Remove some items from


the dryer to reduce the load
Drum is overloaded
size. If the dryer isn't Drive
3C1 with too much
overloaded, worn drive components
laundry
components could be
causing the 3C1 code

Unplug the washer and


3C, check the wire harness
3C2, connections between the
Drive motor,
3C3, drive motor inverter board
drive
3C4, and the drive motor.
Drive motor failure components,
3C5, Reconnect any loose wiring
belt, inverter
3C6, connections. Check the belt
control board
3C7 or and all drive components.
3C8 Replace any worn drive
components. If all drive
components and wiring
connections are okay, you
may need to replace the
drive motor inverter control
board

The control board detects


under-voltage or over-
voltage. Unplug the dryer for
3 minutes to reset the
control board. If the code
9C1 or Power supply Main electronic
returns after you restore
9C2 failure control board
power to the dryer, check
the voltage supply. If the
voltage supply is normal,
you may need to replace the
electronic control board

Unplug the dryer for 3


minutes to reset the control
board. If the code returns
after you restore power to
the dryer, unplug the dryer
Communication
and check the wire harness
error between the Wi-Fi control
connections between the
main electronic board, main
AC4 main electronic control board
control board and electronic
and the Wi-Fi control board.
the Wi-Fi control control board
Reconnect any loose wiring
board
connections. If the wiring
connections are okay, you
may need to replace the Wi-
Fi control board or the main
electronic control board

Unplug the dryer for 3


minutes to reset the control
board. If the code returns
after you restore power to
the dryer, unplug the dryer
Communication
and check the wire harness Inverter
error between the
connections between the control board,
main electronic
AC6 main electronic control board main
control board and
and the inverter control electronic
the inverter control
board. Reconnect any loose control board
board
wiring connections. If wiring
connections are okay, you
may need to replace the
inverter control board or the
main electronic control board

Samsung dryer error codes:

These error code explanations can help when troubleshooting a problem with your Samsung gas
or electric dryer.

Possible
Code Meaning Possible Cause
Parts
Unplug the dryer and use a
volt/ohm meter to test the
Thermistor resistance of the thermistor. If
(temperature the resistance is more than Thermistor,
sensor) is 40,000 ohms, replace the Wire harness,
tS
defective thermistor. If the resistance is Electronic
(electrically 10,000 ohms, replace the wire control board
shorted) harness, if damaged. If the wire
harness is okay, replace the
electronic control board

Unplug the dryer and use a


volt/ohm meter to check the
resistance of the thermistor. The
thermistor should measure
around 10K ohms (10,000 ohms)
of resistance at room
Thermistor is Thermistor,
temperature (77 degrees). If the
defective Wire harness,
tO resistance of the thermistor is
(electrically Electronic
higher than 40K ohms, replace it.
open) control board
If the resistance of the thermistor
is normal, check the wire harness
and replace the wire harness if
damaged. If the wire harness is
okay, replace the electronic
control board

Unplug the dryer and check for


loose or damaged wiring
connections in the door switch
circuit. Reconnect the wire Door switch,
do Door is open
harness if loose or disconnected. Wire harness
Replace the wire harness if
damaged. Replace the door
switch if damaged or defective

Have an electrician or your


electrical power supplier check
Power supply the frequency of your electrical
Electronic
FE frequency is out power supply. If the dryer is
control board
of range getting the 60 Hz power it
requires, replace the electronic
control board

If you're attempting to start the


dryer with the door open, close
the door. If the door is closed
when the code appears, unplug
the dryer and check the wire
Door switch harness connections between the Door switch,
dF
failure door switch and the electronic Wire harness
control board. Reconnect any
loose wires or replace the wire
harness if damaged. If the wire
harness is okay, replace the door
switch

Make sure the gas supply cut-off


HE or Heating error
valve for the dryer is fully open. Wire harness,
hE (gas dryer)
Unplug the dryer and reconnect Gas dryer
any loose wiring connections on
the gas valve coils. Replace the heating
wire harness if damaged. Have a components
service technician check the
heating system

See if a house circuit breaker for


the dryer is tripped; the dryer
won't heat if a leg of the 240-volt
power supply is off. Unplug the
Wire harness,
dryer and check the wiring
Electric dryer
HE or Heating error connections on the heating
heating
hE (electric dryer) element. Reconnect any loose
element
wires and replace the wire
components
harness if damaged. Check the
heating element for damage and
replace the heating element if
defective

Press all the buttons on the


Stuck button on control panel to free the stuck
User interface
bE the control button. If the stuck button cannot
control
panel be freed, replace the user
interface control

Unplug the dryer and inspect the


moisture sensor bar wiring
Moisture
Excessive dry connections. Reconnect any loose
Od sensor bar,
time wires. Replace the wire harness if
Wire harness
damaged. Replace the moisture
sensor bar if damaged

Unplug the dryer for 5 minutes to


reset the control board. If the
Control board Electronic
Et code returns after you restore
failure control board
power to the dryer, replace the
electronic control board

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