INSTITUTIONAL COMPETENCY ASSESSMENT

Sector : CONSTRUCTION

Qualification : MASONRY NC II

Unit of Competency : PARTICIPATE IN WORKPLACE COMMUNICATION

PARTICIPATING IN WORKPLACE
Module Title :
COMMUNICATION

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT

AUTHORITY
Provincial Training Center – Samboan
Samboan, Cebu

Name of Trainee: ______________________________________

Date: _________________________
 EVIDENCE PLAN

The evidence must show that the trainee... Oral

Written Test
Questioning
1. Prepares written communication following standard format of
the organization
2. Access information using workplace communication
equipment/systems
3. Makes use of relevant terms as an aid to transfer information
effectively
4. Conveys information effectively adopting formal or informal
communication

WRITTEN TEST

Instruction: Circle an answer for each statement.

English Tagalog
1. When you are discussing an issue at work 1. Kapag may tinatalakay kang usapin sa isang
with a co-worker and she or he is saying katrabaho at hindi ka sumasangayon sa sinasabi
something that you do not agree with, you: niya, dapat:

a. Interrupt your co-worker to let him or her a. Singitan mo ang katrabaho mo para ipaalam
know you disagree sa kaniyang hindi ka sumasang-ayon

b. Shake your head in disagreement to let your b. Umiling ka para ipaalam sa katrabaho ang
co-worker know how you feel iyong damdamin

c. Try to think about something else until your
co-worker stops talking
d. Are aware of your own feelings but listen to
what your co-worker has to say before
responding
e. All of the above
2. When someone else is speaking, you should
give non-verbal communication cues to show
that you understand.
c. Subukang mag-isip tungkol sa ibang
bagay hanggang sa tumigil magsalita ang iyong
katrabaho
d. Alam mo kung ano ang damdamin mo, pero
makikinig sa sinasabi ng iyong katrabaho bago
ka magsalita
e. Lahat ng nabanggit
2. Kapag may nagsasalita, dapat magpakita ka ng
mga non-verbal communication cues para
ipakitang naiintindihan mo.

a. True b. False a. Tama b. Mali

3. When speaking to a group of people, it is 3. Kapag nagsasalita sa isang grupo ng tao,

important to: mahalagang:

a. Stay focused on the topic at hand a. Manatiling nakatuon sa paksang tinatalakay

b. Maintain good eye contact
c. Be well informed on the topic
d. Present information in a logical, flowing way
e. All of the above
4. Accuracy is based on your opinion not on
facts
b. Tumingin sa mata ng mga kinakausap
c. Maging maalam sa paksang tinatalakay d.
Itanghal ang impormasyon sa isang lohikal at
dumadaloy na paraan
e. Lahat ng nabanggit
4. Kawastuhan ng impormasyon ay naaayon sa
iyong opinion at hindi sa katotohanan

a. True b. False a. Tama b. Mali

5. In communication, the source of information 5. Sa komunikasyon, ang pagkuhanan ng
are identified depending on the workplace or gagamiting impormasyon ay nakasalalay sa kung
client’s requirements. anong pangangailangan ng lugar ng

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 a. True b. False
6. In conveying an information, the following are
important to consider except for;
a. The information is verified and found in the
company’s standard manual
b. Ensure that the information is written and
approved by the management.
c. Base your information from your co-worker
who has been working in the company for
years already.
d. Information is up-to-date
7. In order to improve your communication
skills in workplace meeting, the following
should be observed, except for;
a. Making yourself ready before the meeting.
b. Be at the meeting earlier
c. Make your presence known by raising
irrelevant issues and share your thoughts
anytime you like.
d. Organize your thoughts and share
confidently when ready
8. The advantage of electronic filing system than
the manual storage system are the following,
except for;
a. Information can be easily accessed
b. Files are easily updated and edited
c. It needs more storage equipment
d. Files are safer and are accessible anytime
and anywhere
9. When you do not fully understand instructions
given to you by your supervisor at work, you:
a. Nod your head in agreement so you do not
waste your supervisor’s time
b. Assume you will figure it on your own
c. Ask your supervisor to repeat the instructions
so you are clear on what you need to do
d. Ask a co-worker what she or he thinks you are
supposed to do
e. All of the above
pinagtrabahuhan o sa pangangalaingan ng
customer.
a. Tama b. Mali
6. Sa pagbibigay ng impormasyon, nararapat
lamang na isa alang-alang ang mga sumusunod
maliban sa;
a. Ang impormasyon ay beripikado at nakikita sa
manwal ng kompanya.
b. Ang impormasyon ay dapat nakasulat at
aprubado ng namamahala.
c. Ito ay base sa mga sinasabi ng mga
nakakatandang manggagawa ng kompanya.
d. A ng impormasyon ay dapat napapanahon.
7. Upang mapaunlad ang sariling kakayahan sa
pakikipag-usap, ang sumusunod ay dapat
obserbahan, maliban sa;
a. Ihanda ang sarili bago pa man ang pulong
b. Dumating ng mas maaga bago pa man
magsisimula ang pagpupulong
c. Ipaalam ang iyong presensya sa pamamagitan
ng pagbabahagi ng isyu na walang kaugnayan sa
meeting and magbahagi ng sariling opinion kung
kalian mo gusto.
d. Organisahin ang iyong mga ideya at ibahagi ng
walang pag alinlangan kung ikaw ay handa na.
8. Ang kalamangan ng electronic filing system
kaysa sa manual storage system ay ang
sumusunod, maliban sa;
a. Ang mga impormasyon ay madaling ma-access
b. Mga file ay madaling ma-update at ma-edit
c. Kailangan ng mas maraming kagamitang
paglagyan ng mga dokyumento
d. Mga file ay ligtas at magagamit anumang oras
at kahit saan man
9. Kapag hindi mo lubusang naiintindihan ang
sinasabi ng iyong supervisor sa trabaho:
a. Tatango ka sa pagsang-ayon para hindi
masayang ang oras ng iyong supervisor
b. Umasang maiintindihan mo rin iyon mag-isa
c. Hilingin sa supervisor mo na ulitin ang mga
sinasabi niya para malinaw sa iyo ang dapat
mong gawin
d. Tanungin ang isang katrabaho kung ano sa
tingin niya ang dapat mong gawin
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 e. Lahat ng nabanggit
10. When completing a work-related document: 10. Sa pagkompeto ng dokyumento
a. Only include necessary information
b. Write clearly and simply a. Isama lamang ang kailangan na impormasyon

c. Fill in all the required details b. Isulat ng malinaw at simple

d. Check that you have completed it properly c. Pil-apan ang mga kailangan detalye

e. All of the above d. Suriin kung wasto ang pagkakakompleto

e. Lahat ng nabanggit

Score: __________
(Passing Score: 80% of the total number of items)

________________________________________ ________________________________________
Trainee’s Signature over Printed Name Trainer’s Signature Over Printed Name

ORAL QUESTIONING

Questions to prove the trainee’s underpinning Satisfactory Response

knowledge Yes No
1. How would you describe good/effective
communication?
2. How would you ensure that you will be effectively
understood by your colleagues?
3. How would you convey information effectively aside
from oral communication?
Satisfactory Not Satisfactory
The trainee’s underpinning knowledge was:

Trainer’s Feedback:

________________________________________
Trainee’s Signature over Printed Name

________________________________________
Trainer’s Signature over Printed Name