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 visitors

arrive and leave

---

office supplies
---
file documents
type agenda

----

----

2
4
5

3
1

---

---

---

---
Mr preston

No he hasn't

10

177.22

black and white

 5
2
6
12 1
staplers 4
writing pads 10
2

run out of

payment
discount

charged

2
special offer
4
5 run low on
3
1 quantity

photocopier

projector
air-conditioner
coat rack

scanner
shredder

filing cabinet
wastepaper bin
 new
Kim
long
messages
access number
contact with her
2
3
4
1
6
5

location
replay ----
retrieve
modify
save ---
review

---

---

----
 3
password 2
5
6

8
10
7
underline italics
9

d e
a b
upper case letters c
lower case letters

bold cut

copy paste

flow chart
 stamp each document with the correct
date

mail marked confidential or personal

custumer service

mrs holmes

human resources

department
f
15:00
mail
f

online f

second class
2
5
1
6
7

3
9

s
 DLT Electronics
23 Pine Steet

organising

12
8

keep away from heat and keep dry box

4 pm

address

file

call
 -------

-------------

put the goods in a box -------

----------------
weigh and measure each package

-------
make sure the
----------

one copy goes to the courrier

--------

signature

parcel

ac
pick up
ab
paperwork
bc

insure

this side up keep away from heat

handle with care keep dry

T

F
F

F
 onto
-------

from

---- has come from

will arrive

------
--------

compete

guarantee

contact
---------------

free of damage
free of charge

loss

reliable

quote
20

-------------
fast shipping
--------
---------------
next month
-----
his office
---------
---------------
------
-------
--------
---------------------
conenecting buyers with asian manufactures

xisit suppliers to ensure their ..

packaging solutions and shipping arrangements

minimesecosts and secure trasactions

difficult

recommend

money

paperwork

price
 money

one two
sourcing company

2
4
6
5
3
1

advantage
resale requirements
ensure
trade shipping arrangements
foreing

minimise costs

run a business
negotiations

trust
sourcing
secure transactions
follow-up

manage riks
 manager

company

fax

of course

phone

the third ring

tell the caller who you're transferring

a message must

NSWERED ALL THE CALLER'S QUESTIONS

 ----
ring
friendly tone

---
call you back

----- urgent
line is busy

pleasant
-----
transferer calls

professionally

-----

----

speak cleary

introduce

hand up

avoid

greet

ask for permission

create a positive impression

 Anne

bert

copy of the contract

additional products

it's urgent

delivery of the computer equipment

quotes from shippers

tall to her
 -------

discuss
----------
as soon as possible -----------------------

-----------

interrupt ---------------------
--------------
get back to you

handles problems
-----
regarding

--

---

---
---
4

3
----
2
1
7 ---

6
 january 2014

9:oo
1:30
presentation

----
assistant

diary -----

day

----

morning

perfect
 T
---
F

--- F

F
---- T
T

--- T

----

participants

4 March 10am - 12pm

light refreshments
comference room
20

CEO

attend
screen
projector
reschedule
book a conference room

hold a meeting
 annual

participants

October

projectors

three

this week

F find

DS 14-16
november
T

F
DS
launch

display

quote
the end of the week
t

t
convention
t
auditorium
buffet lunch

t catered

in advance
registration

laser pointer

success

-------------------------------

--------
-----------------------------
------
-------------
----------------------
------------
-------
------------

7
2
8
4
3
6
1
5
 Marketing solutions

2-5 february

Agoda convention center, Hong

Kong

fill in the registration from anda

send it wiht your deposit

Telephone
E-mail
 c ------
a f
d e -------------
---------

---------

------------

variety
giveaways

display

specifications
deposit

feature

--- --

--- ---

---
---

--- ´---

---
---

--- ---

--- ---

---
---
 -----------

----------
-----

TA123
Beijing Capital International Airport
Sunday, 10th March at 11.00am
10th March at 10.00pm
TA145 --------
BCIA London
Sunday, 10th March alt 11.00am -----
11.00am March

intermediate automatic
Check Cars
 rent a car

fast Air
passengers
Because bussiness class is fully bookrd driving licence

unlimited mileage
Hong kong

he have to be at the airport at 2:55

overweight luggage
insurance

SEAT ASSIGNMENT
drop off
F

T
F

T
F
 January

dates

night

quotes

seats

chinese

acentral location
false two days
rooms equipped with high-speed wi-fi

several conference rooms for presentations false, single occupance

and meetings

fitness centre... false, half

false

False
 F

CIISINE
CHEF

3
1 LUXURIOS

7
6 BILL
5 waiter
2
spa
4
 28 days

restirct ehen leave can be taken

5 days

unpaid

intructions

right

ask

keep track of

long
 arrive

leave
work hours

notify her manager

get some cofe

overtime

maternity leave

sick leave
sick note

swipe your card

card reader

refuse

restrict
hello..... who is the
e-mail for
information - name,
age, degree
where do you come
from previous position

goals (metas)
i'm looking forward
to... ing

best wishes
dear .....
our company is looking
for......
supplies
payment termt delivery
date
regards, Name position
 dear....
purpose items + $
if done business before
discount/ special offer
payment terms + confirm oder + sending goods
we look forward to + ing
sincerely, Name