2

4
1
3

file documents

keep a log

search the internet

answer incoming calls

dial the phone number

paragraph upper case letters underline

italics icon lower case letters

3
5
1
2
4
 5

1
3
2

log in

copy
paste

forward

reply

desktop

t
f

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 cheque

job application

customer complaint
 ----
5

8
6
----
7

1
4
---- 3
2

------

F
freight T
container

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worldwide
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F
loss

quote

are of charge

compete

guarantee

free of damage

loss
3 3

7
6
1
2
5 4
4 1
2
6 5
 opening remarks

line of products

summarise

closing sesssion

handed out
board of directors

conference call free gift

name tags brochure

attendance list demonstration

 objections

take notes

expansion

actions

attract

raise
s p e c i f i c a t i o n s

slogan

deposit
logo

t r e n d
 unlimited mileage

driving licence

insurance

rent a car

drop off

passenger

make a reservation
 are copying

am checking is training
is teaching
are
having
is hiring
is
fixing
is putting
is holding

are typing

3
5
4

1
2
greg isn't distributing mail
greg is eating a sandwich

are you working at the moment?

who is mrs smith talking to?

they aren't typing letters

they are talking what are they preparing?

is amy writing her weekly report ?

where are they sitting?

ed isn't writing an e-mail
ed is photocopying
 ---
---

---- -----

----
----

---- ----

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doesn't answer

is showing

send

leave

am listening

isn't sitting

drink
 am going to be

isn't going to import

are going to discuss

aren't going to pick up

is going to go over

am not going to hire

Mrs Dawson and Bruce are going to go

over the AWP contact in the afternoon

Mrs Dawson is going to prepare a

presentation for the....

what, is Mrs Dawson going to discuss with Georgia

who is Mrs Dawson going to meet at 3.30pm

when is Mrs Dawson going to have dinner

 wrap
won't break
won't make
are
will reach
need
will go
want

finish
won't meet
make
sell
will
won't place
isn't be

unless

if

unless

if

unless

if
 Do
have to attend

doesn't have to go
have to be
Does
have to make

has to create

Do
have to register

have to pay

do
have to get

have to arrive

don't have to be

don't have to

doesn't have to

mustn't

doesn't have to

mustn't

don't have to
We may participate in the exhibition this year

I might not have enough storage space

the Russian market might try to enter our

company next year

May we use the large conference room

tomorrow morning?

Mr Arnolds may not attend the closing session

It must be a good idea to make small talk at

conventions

You musn't enter that area

We don't have to find new vendors now

I may assign this project to Helen

You should speak politely to the customers

 Room 154

the park hotel is more expensive than riverside

hotel

Ed's car is older than Lily car

the golden cactus hotel is more popular

than desert inn

flight to Amnterdam cheaper thanthe teh waitr is more flendly than chef
flight to Paris

the weather in london esis wetter than the

weather in Athena
drive to blackbridge is longer than drive
to greendale

Doug's bed is more comfortable than Ed bed

 tallest

easiest

the most famous

noisiest

hottest

the most magnificent